Position Description Position title: Organisational Capability Consultant Mission Australia About us: Mission Australia is a non-denominational Christian organisation that has been helping people re gain their independence for over 155 years. We’ve learnt the paths to getting back independence are different for everyone. This informs how we help people, through early learning and youth services, family support and homelessness initiatives, employment and skills development, and affordable housing. Our nationwide team delivers different approaches, alongside our partners and everyday Australians who provide generous support. Together we stand with Australians in need, until they can stand for themselves. Purpose: Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God. “Dear children, let us not love with words or speech but with actions and in truth.” (1 John 3:18) Values: Compassion Integrity Respect Perseverance Celebration Goal: To reduce homelessness and strengthen communities. Collaboration Position Details: Position Title: Organisational Capability Consultant Division: Group Shared Services Reports to: Group Manager, Organisational Capability Position Purpose: Provide support to build organisation capability and a positive workplace culture. This involves creating, developing and delivering innovative organisational capability initiatives to improve organisational performance and drive employee engagement. Position Requirements (What are the key activities for the role?) Key Result Area 1 Leadership Development and Performance System Key tasks Position holder is successful when Scope and develop learning solutions to meet specific learning needs for people leaders and employees and to support organisational initiatives. Develop new leader induction integrated with digital learning strategy. Develop and implement mentoring programs for leaders. Support the review of performance management framework and tools including online. Program design incorporates Mission Australia values, behaviours and learner job expectations. New leader program is delivered that meets business requirements. Mentoring is used effectively to develop core leadership capability. Ensure a blended learning approach supports 70-20-10 principles utilising technology supported learning where appropriate. Contribute to improvements across performance framework, policies & processes. Position Description | Organisational Capability Consultant Key Result Area 2 Organisational Capability building Key tasks Position holder is successful when Develop learning and career maps to support role based career development in line with organisational capability needs and sector changes. Contribute to the development of organisational capability initiatives in response to changing needs, including initiatives related to: leadership development, career mapping, performance management. Provide specialist advice to Program areas relating to staff engagement and learning & career opportunities. Employees know how to navigate key learning and opportunities to support their current role as well as future role. Information about learning opportunities is easy to understand, accessible and aligned to organisational capabilities. Take a long-term perspective to enable organisational capabilities and resources to meet sector changes. Key Result Area 3 Project management and delivery Key tasks Position holder is successful when Lead projects including developing and implementing initiatives. Use change management and communication in People Development plans. Maintain and evaluate development programs to ensure relevancy. Develop and maintain guides, tools and templates to support development for both employees and managers. Plans are aligned to business needs and the MA strategy, HR and business calendar. Ensure a project management approach is taken for all key initiatives and are delivered on time and within budget. A pragmatic, user centric approach is applied to the delivery of all development initiatives. Programs are delivered with positive feedback from participants and key stakeholders. Intranet, Learning Management System and People Leader Portal resources are regularly updated. Employees and people leaders embrace new people development initiatives. Key Result Area 4 Relationship Management Key tasks Position holder is successful when Maintain constructive working relationships with key groups across the organisation. Work closely with HR Business Partners in each state to design and implement initiatives. Promote Organisational Capability and HR strategy and initiatives . Strong relationships are built and maintained with all stakeholder groups and feedback from these individuals is positive. Collaborative behaviour leads to effective implementation and willingness for different HR teams to work together. Key Result Area 5 Consulting Key tasks Position holder is successful when Identify learning needs & solutions to support cultural change and build capability within the organisation Coach frontline and middle managers to Stakeholders including HR team are equipped to support or deliver specific initiatives. Positive feedback on delivery of specific initiatives and events. Page 2 Position Description | Organisational Capability Consultant effectively implement initiatives and improve leadership practice. Deliver specific people development programs or modules when required. Leadership capability improvements demonstrated by coaching outcomes. Applies insight and creativity to the development of strategies. Able to work independently to manage multiple projects, adapt and respond to changing circumstances. P UWork Health and Safety Everyone is responsible for safety and must maintain: A safe working environment for themselves and others in the workplace Ensure required workplace health and safety actions are completed as required Participate in learning and development programs about workplace health and safety Follow procedures to assist Mission Australia in reducing illness and injury including early reporting of incidents/illness and injuries. Purpose and Values Actively support Mission Australia’s purpose and values; Positively and constructively represent our organisation to external contacts at all opportunities; Behave in a way that contributes to a workplace that is free of discrimination, harassment and bullying behaviour at all times; Operate in line with Mission Australia policies and practices (EG: financial, HR, etc.); To help ensure the health, safety and welfare of self and others working in the business; Follow reasonable directions given by the company in relation to Work Health and Safety. Follow procedures to assist Mission Australia in reducing illness and injury including early reporting of incidents/illness and injuries Promote and work within Mission Australia's client service delivery principles, ethics, policies and practice standards Actively support Mission Australia’s Reconciliation Action Plan. Recruitment information Qualification, knowledge, skills and experience required to do the role Demonstrated experience in designing and delivering initiatives to support leadership development, feedback tools, career development, performance management, and talent management. Demonstrated consulting and relationship management experience at operational leadership levels. Significant experience in developing and facilitating leadership workshops and forums. Ability to support cultural change programs for new business opportunities. Demonstrated expertise in the development of role based learning models or capability frameworks. Understanding of adult learning methodologies for both groups and individuals. Relevant tertiary qualification in Organisational Development/Learning, Human Resources, Psychology or Coaching. Page 3 Position Description | Organisational Capability Consultant Highly developed written, oral communication and interpersonal skills, including advisory, negotiation, influencing and problem solving skills with an emphasis on key stakeholder management. Project management and change management skills. Demonstrated experience in building and maintaining positive and productive relationships with key stakeholders, staff and people leaders. Key challenges of the role Facilitating the implementation of programs through a national team of HR Business Partners and other key people leaders with varying stakeholder requirements. Some travel may be required to support implementation of initiatives. Compliance checks required Working with Children ☐ National Police Check ☒ Vulnerable People Check ☐ Drivers Licence ☐ Other (prescribe) ☐ ____________________ Approval Manager name Ruzika Soldo Approval date Page 4
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