Making what’s good for workers, work for business
Impactt Limited is a London-based ethical trading consultancy. We work with companies, governments, NGOs
and investors to develop business practices which maximize the benefits to people touched by international trade.
We have helped improve supply chain labour conditions in 24 countries around the world. We believe in robust,
pragmatic and sustainable solutions to build values into business and benefit workers.
Impactt has been working in ethical trade for 10 years, enabling companies to improve working conditions in their
supply chains in a way that brings clear business benefits to both ends of the chain. Impactt’s approach is changefocused, innovative and practical.
We are a passionate team committed to delivering our clients’ needs and making real change on the ground.
Impactt bridges two different worlds - the world of the boardroom and corporate strategy and the world of workers
and production sites - usually the experiences and languages of these two worlds are so far apart that they often do
not ‘see’ or interact with each other.
Impactt has extensive experience and credibility in both ‘worlds’.
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We work with brands and companies to develop ethical trading strategies, providing business focused
advice and training.
We are also globally recognised for our innovative and successful work on the ground including in-depth
ethical assessments, factory manager and worker training, practical remediation projects and in-factory
consultancy.
Understanding and engaging with both worlds puts us in a unique position to benefit them both with
valuable information and perspectives.
We believe in robust, pragmatic and sustainable solutions to build values into business and benefit workers. We are
recruiting the following members to join our team in Guangzhou:
Post Location: Guangzhou, Guangdong province, PRC.
Closing date for applications: 1 Mar 2008
1. Project Manager (Senior HR Consultant)
Job duties
The Project Manager will be responsible for all aspects of project management, including, but not limited to:
• Organize and manage projects on a daily basis
• Support other team members to lead their own projects
• Coordinate and conduct factory assessments and consultancy programs to increase factory management capacity and
raise their awareness to improve labour standards
• Facilitate various capacity building projects for workers, factories and international companies on supply chain labour
standard issues in China
• Develop materials, guidelines and tools to support the implementation of various projects
• Compile reports and liaise with clients
• Serve as a resource person on specific expertise and assist Impactt to strengthen project quality and internal development
through exchanges of information, collaboration on initiatives and cross learning
• Provide other assistance as required to ensure effective implementation of projects
• The postholder will be required to travel frequently within China and on occasion overseas
• Liaise with our UK, Hong Kong offices and local partners
Person Specification
Experience
Skills & Knowledge
Essential
 Project management experience
 Report writing in English and
Chinese
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Performance Behaviours
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Excellent communication skills
Good command of spoken English
Good spoken Putonghua, fluency in
written and spoken Chinese and
written English is a must.
Attention to detail
Good computer skills ie Outlook,
Word, Excel and PowerPoint
To be a responsible, confident and
a good communicator
Active interest in ethical issues
Concise report writing
Passion and personality
‘Can-do’ attitude
Self-motivated
Quick learner
Ability to work independently and
as part of a team
Problem solving
Desirable
 Understanding of improving
working conditions for workers/
Corporate Social Responsibility
 Managing a small team and/or
multi-stakeholder projects
 Proven knowledge of labour
standards and factory management
issues Experience in human
resources and/or productivity
management
 Experience in CSR sector
 Supply chain experience
 Conducting social
assessment/audits and/or
implementing improvement plans
 Writing and delivering training
 Workshops with workers, factory
managers
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Education level
Location
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Integrity
To be able to meet deadlines
Work in a high pressure
environment
A university degree with at least
two years’ experience working in
an organisation in a project
management role or with project
management experience
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Working in factories, or working
with factories to improve their
internal management systems. CSR
training
HR training
Productivity training
Based in Guangzhou, Guangdong
province, PRC
Ability to travel frequently in China
is required
2. English Language Support Officer (MUST have English as first language)
Impactt is looking for a passionate and committed mother tongue English speaker with excellent skills in written
English and reading and speaking Putonghua to act as a vital link between our work in China and our clients
around the world. The person will be responsible for ensuring that the findings and outputs from our work on
labour issues in China are presented in engaging and accurate written English.
Impactt is an ethical trading consultancy that aims to work with businesses to use trade to improve the lives of
workers around world. Our team in China needs the support of a friendly and dedicated person(s) to help them
translate their findings out in the field into reports for our clients.
This position does not have to be full time and some work can be done from home. A job share/part time post
would be considered. The Support Officer MUST has English as their first language ie mother tongue and be
able to read and speak Chinese.
Job duties
The Support Officer will be required to:
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Read Chinese reports and translate them into English
Read and edit reports written in English
Support the rest of the team to write reports quickly and efficiently and structure them in a user friendly format
Liaise with the teams in the China, Hong Kong and UK offices.
Person Specification
Experience
Skills & Knowledge
Essential
 Writing reports in English
 Have lived/worked in an
English speaking country
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English as their mother
tongue
Read Chinese fluently
Good spoken Putonghua
Excellent written skills
(English)
Excellent communication
skills
Desirable
 Working in a multicultural
team
 Supply chain/retail/factory
experience
 Teaching English as a
foreign language
 Good written Chinese
 Active interest in ethical
issues
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Performance Behaviors
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Education level
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Location
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Attention to detail
Good computer skills ie
Outlook, Word, Excel and
PowerPoint
To be a responsible, confident
and a good communicator
Passion and personality
‘Can-do’ attitude
Self-motivated
Ability to work independently
and as part of a team
Integrity
To be able to meet deadlines
An undergraduate university
degree or above
Based in Guangzhou,
Guangdong province, PRC
(though some work may be
done from home)
3. Administration and Office support Officer
Job duties:
The administrator’s duties will include, but are not limited to, the following:
Administration
• To answer all incoming telephone calls and post and deal with them appropriately
• To maintain the contacts database as requested and to manage mail outs
• To order all stationery and consumables
• To go to the bank and post office as required
• To carry out printer management
Project support
• To manage bookings and cancellations of travel and accommodation
• To produce and manage itineraries
• To provide support with administration for project logistic(liaise with factories, arrange printing materials, etc.)
• Support team to ensure factory database is maintained
• Support use of project management systems
• Arrange meetings
Finance
• To generate and process supplier remittances
 Manage and record petty cash transactions
 Manage foreign payments
 Compiling expense claim forms
Experience
Essential
 Office/administration experience
 Answering the telephone
 Organization of travel itineries
 Office organisation
 Managing office diaries
 Filing (English and Chinese)
Desirable
 Office management
 IT management
 Supporting administration of
project management systems
 Generate and process suppliers
remittances
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Skills & Knowledge
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Performance Behaviours
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Education level
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Location
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Manage and record petty cash
transactions
Manage foreign payments
Compiling expense claim forms
Ensuring all insurances are up to
date
Filing
Excellent communication skills
Good spoken Putonghua, fluency in
written and spoken Chinese
Attention to detail
Good computer skills ie Outlook,
Word, Excel and PowerPoint
To be a responsible, confident and
a good communicator
Passion and personality
‘Can-do’ attitude
Organised and able to organize for
others
Self-motivated
Quick learner
Ability to work independently and
as part of a team
Problem solving
Integrity
An undergraduate university
degree
Proven office administration skills
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Writing and delivering training
Workshops with workers, factory
managers
Good command of spoken English
Understanding of written English
At least 18 months
office/administration experience
Based in Guangzhou, Guangdong
province, PRC
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Where to Send Your Application
Interested and qualified candidates should send a covering letter, detailed English and Chinese curriculum vitae explaining
why you want this job. Please ensure your CV has details of your qualifications, experience, present position, current salary
and expected salary, personal contact details and contact details for references to [email protected] by 1 Mar 2008.
(Please mark the application position and advert resource both in Email title and covering letter)
Only short listed candidates will be contacted. For more information visit www.impacttlimited.com
Applicants who are not invited for interview within one month after the closing date may consider their applications
unsuccessful. All information provided will only be used for recruitment related purpose.