Outcome Agreement Between Ministry of Social Development And Mojo Youth Development Trust Contract Name RBC example - Combination Contract Number (if relevant) RBC example – Combination Commencement Date 1 January 2016 Term (including any rights of renewal) 3 years Expiry Date 20 December 2018 Total contract value (excluding GST) Up to a maximum value of $36,000.00 Outcome Agreement Parties The Sovereign in right of New Zealand acting by and through the Chief Executive of the Ministry of Social Development (Purchasing Agency) Mojo Youth Development Trust incorporated under the Charitable Trusts Act and having its registered office at 28 Street Crescent, Auckland (Provider) Introduction A The Framework Terms and Conditions (2nd edition) are part of this Outcome Agreement. The Framework Terms and Conditions are available at www.procurement.govt.nz B This Outcome Agreement describes the: C (i) Outcome to be achieved; (ii) Services that the Provider will provide to contribute towards achieving that Outcome; and (iii) the performance measurement framework to assess the provision of the Services, and whether the Services have contributed towards achieving the Outcome. The Purchasing Agency engages the Provider to provide the Services on the terms of this Outcome Agreement (including the Framework Terms and Conditions). It is agreed 1 Relationship between this Outcome Agreement and the Framework Terms and Conditions 1.1 This Outcome Agreement is deemed to incorporate and be governed by the Framework Terms and Conditions (as added to or modified in accordance with clause 9). 1.2 Unless the context otherwise requires, all terms defined in the Framework Terms and Conditions have the same meaning in this Outcome Agreement. 1.3 The Introduction above forms part of this Outcome Agreement. 2 Term of this Outcome Agreement 2.1 This Outcome Agreement will commence on 1 January 2016 to 20 December 2018 unless terminated earlier in accordance with the Framework Terms and Conditions. 2.2 The Purchasing Agency may extend the term of this Outcome Agreement for further periods by giving the Provider notice it wishes to extend the term at least 30 days before the date when the term would otherwise expire. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 0 of 9 Combination 3 Services 3.1 The Provider will provide the Services described in Appendix 1. 3.2 In providing the Services, the Provider will meet or exceed any performance measures set out in Appendix 1. The performance measures will be used to determine whether the Provider has been successful in delivering each Service in accordance with this Outcome Agreement so as to contribute toward achieving the Outcome linked to each Service. 3.3 In providing the Services the Provider must follow the reasonable directions of the Purchasing Agency. Such directions must be consistent with the terms of this Outcome Agreement. 4 Payment 4.1 Subject to the Purchasing Agency’s rights under the Framework Terms and Conditions relating to the Recovery, Reduction or Suspension of Payments, the Purchasing Agency will pay the Provider for the Services the amounts, and at the times, specified in Appendix 5. 5 Contract management 5.1 The contract management arrangements for this Outcome Agreement (including monitoring, reporting and audit) are set out in Appendices 2 to 4. 5.2 The Provider and Purchasing Agency will comply with all applicable obligations under Appendices 2 to 4. 6 New IP 6.1 If, contrary to the intellectual property clauses in the Framework Terms and Conditions, any New IP is to be owned by the Purchasing Agency that will be recorded in Appendix 6. 6.2 Any Agreed Uses of New IP are recorded in Appendix 6. 7 Privacy of personal information 7.1 The details of any personal information that will be shared between the Purchasing Agency and the Provider, and any agreed approach to the management of such information, are recorded in Appendix 7. 8 Relationship Managers and contact details 8.1 Each party’s initial postal address, physical address, email address, phone number and Relationship Manager details is set out below: Purchasing Agency: Ministry of Social Development Relationship Manager: Joe Bloggs Postal address: PO Box 999, Wellington Physical address: 999 Lane Way, Wellington Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 1 of 9 Combination Email address: [email protected] Phone number: 987-654-321 Provider: Mojo Youth Development Trust Relationship Manager: Mojo Thomson Postal and Physical address: 28 Street Crescent, Auckland Email address: [email protected] Phone number: 123-456-789 9 Changes or additions to the Framework Terms and Conditions 9.1 The Provider and Purchasing Agency agree to amend the Framework Terms and Conditions as set out in Appendix 8 and 9. 9.2 Except as set out in Appendix 8 and 9, the Framework Terms and Conditions remain in full force and effect in relation to this Outcome Agreement. Signatures Ministry of Social Development Signed by General Manager for Development Auckland Social I have a delegation under section 41 of the State Sector Act 1988 to sign for the Ministry of Social Development. Signed Date Mojo Youth Development Trust Signed by Chief Executive I have authority to sign for Mojo Youth Development Trust and confirm this agreement has not been altered from what was last provided by the Purchasing Agency. Signed Date Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 2 of 9 Combination Appendix 1 – Services, Outcomes to be achieved, and performance measures Outcome (Population) The Service/s in this Outcome Agreement provided by the Provider are to contribute towards the Purchasing Agency’s purpose: We help New Zealanders to help themselves to be safe, strong and independent. Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake. By providing these Service/s under this Outcome Agreement, the Provider will be contributing towards the Purchasing Agency’s outcomes: (a) Young people are achieving and engaging in training and education. (b) Reduced youth crime. Indicator (Population) Increased NCEA Level One Achievement Detailed Service Description Service Location Reference Number Quantity of Service Mojo Youth Truancy Reduction Programme – a combination of mentoring and counselling to increase young people’s attendance at school and achievement results. Auckland Region RBC example Combination 300 clients Total (100 clients per year) Outcome Agreement Price Up to $36,000.00 (Up to $12,000.00 per year) $36,000.00 Please note these payments exclude GST. However, payments for GST registered providers will have GST added subject to the terms and conditions of this Agreement. 1 Aims of the Service The aim of the Truancy Reduction Programme is to assist young people to reduce non-attendance at school and increase their achievement results. This programme assists clients to get the right support and assistance to attend school, participate in activities and have an increase in their NCEA credits and achievement. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 3 of 9 Combination 2 Target Group The Mojo Youth Truancy Reduction Programme is targeted young people aged 1415 who appear on the truancy list. These clients will be identified by the school as requiring early or intensive intervention to re-engage. Participants will only be students from Fern Hill School in Auckland. The Ministry reserves the right to waiver or alter the target group criteria at any time during the agreement period. 3 Service Volume This Agreement is for the purchase of the Mojo Youth Truancy Reduction Programme for a maximum of 300 young people, (100 per year). It is the responsibility of the Provider to manage their activity in accordance with agreed levels of service. Where the Provider exceeds the agreed maximum service volume, the Ministry is under no obligation to make payment for the additional places achieved, unless this has previously been agreed by the Parties in writing. 4 Participant Referral Referral is the process of identifying the young person as a potential participant and providing appropriate information. The Provider will ensure that clients have been correctly referred to them. Once the school has referred the client to the service, it is the Provider’s responsibility to ensure that all accepted participants remain on the service. Only in cases of conflict of interest or exceptional circumstances should referrals be declined and this shall be by mutual agreement between the Truancy Officer and Programme Co-ordinator. In all cases, declined referrals need to be reported to the Regional Contracts Manager. The Ministry does not guarantee the number of referrals for any contracted volume. 5 Service Delivery The style of delivery must acknowledge and consider the situation of each young person and use an approach that is appropriate, individualised and delivered in a manner sensitive to the young person’s needs. The service must be delivered in an environment that is positive and encourages achievement. Contact with participants will be formal, either one-to-one or a group situation and will include activities tailored to meet the individual participant and industry needs. There will be a ten day provisional enrolment period starting when a young person first enters the service. If a young person leaves the service during the provisional enrolment period, either voluntarily or due to any issues that may be identified by the assessment process, the young person will not be counted against the Provider’s service volume limits. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 4 of 9 Combination This service is a maximum of three (3) months in duration. The Provider will maintain contact with the young person to ensure they are reaching their achievement results six (6) months post start date. Providers will be required to have processes acceptable to the Ministry in place for resolution of participants’ complaints and for dealing with any incidents or accidents. The Provider will be required to have a Participant Feedback process in place to ensure a reasonable level of participant satisfaction is achieved. Final placements for this programme must be made on or before the end of the first week of the last term. 6 Service Content This service will deliver the following: Assessment The referred young person will be given an assessment to determine their level of support required. Copies of this assessment will be made available to the Programme Coordinators, Truancy Officer and the Regional Contracts Manager if requested. Content Participants selected for this service will be assisted to re-engage at school, while providing assistance to increase their achievement results. This programme will include: Focussed group or individual counselling Individual mentoring face-to-face Post Placement Support Where a result is achieved within the three (3) month service delivery period, the Provider will continue to offer support for the remaining duration of the programme period to assist the participant in retaining attendance and achievement results. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 5 of 9 Combination 7 Intervention Logic 8 Performance Measures (performance reporting measures) The following results will be achieved: The young person attends school at least 80% of the time after the 3 month programme. This will be measured by school attendance records. The young person’s achievement results are increased by a minimum of 10%. Measured six months post enrolment in the programme and measured by school achievement records. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 6 of 9 Combination Appendix 2 - Monitoring by the Purchasing Agency Service Monitoring activity Mojo Youth Truancy Reduction Programme Meeting Time and frequency of monitoring activity End of the second term each year End of the fourth term each year Appendix 3 – Regular reporting by the Provider Reports and information will be provided by the Provider to the Purchasing Agency within the required timeframes as set out in this Agreement. The Purchasing Agency’s Relationship Manager will e-mail electronic copies of the reporting templates to the Provider. The records to be kept and reports to be submitted are listed below: Report name Details to be included in the report Time and frequency of reporting Mid-year report The report will include client Level data on truancy and achievement results; it will detail trends, what has worked well, what has not, and the reasons and feedback. 20 July 2016 Covering the total Agreement period of 1 January 2016 to 20 December 2018. This report will be an accumulative report for all activity during the Agreement period. The report will include client Level data on truancy and achievement results (performance reporting measures); it will detail trends, what has worked well, what has not, and the reasons and feedback. The Provider should include a ‘Good News Story’ along with their Final Report. 20 December 2016 Final Annual Report 20 July 2017 20 July 2018 20 December 2017 20 December 2018 Appendix 4 – Regular audits or Accreditation Reviews of the Provider Audit or Accreditation Review: Social Sector Accreditation Standards Level of Approval Review Cycle dependent) Level One 6 months-1 year Level Two 2 years Level Three 2-3 years Frequency (risk Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 7 of 9 Combination Level Four (self-assessment) 2 years Level Five (due diligence) Prior to entering into an Outcome Agreement with the Purchasing Agency Appendix 5 - Payment for Service/s The Purchasing Agency will pay the Provider for completion of the programme in accordance with the terms of this Agreement where conditions for payment have been met. All payments shall be made subject to the receipt from the Provider of the relevant reports, and a valid tax invoice. All costs associated with the services are included in the funding paid by the Purchasing Agency and the Provider shall not charge the young person for any of the services provided under this Agreement. Final payable amounts will be based on the actual number of outputs achieved (clients completing the programme) and funding will be reconciled at the end of the financial year, the provider may be required to re-pay the Ministry for any outputs not delivered. Any young person leaving the programme after the provisional enrolment period but before programme completion will be paid at a reduced rate of $60.00 per young person. Truancy Result Performance Measure – Young person attends school an average of 80% of the time. Result measured three months post programme enrolment for each young person. This will be measured by school attendance records. Achievement Result Performance Measure - Young person’s achievement results are increased by a minimum of 10%. Measured six months post enrolment in the programme and measured by school achievement records. Payment date/milestone Payment amount (GST exclusive) Pre-conditions to receiving payment (if any) Administration Payment $8,000.00 per annum To a maximum of 100 participants. Paid at the start of each school year. Paid Upfront (equivalent to $80.00 per young person) Payable upon receiving a valid tax invoice. The provider may be required to re-pay the Ministry for any outputs not delivered (including a reduced rate for a young person leaving the programme). Truancy result payment (at risk component based on results) Paid Bi-annually $2,000.00 per annum (equivalent to $20.00 per participant) To a maximum of 100 participants. Paid upon receiving the mid-year report and final report. It will be paid for each young person who has completed the programme Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 8 of 9 Combination and maintained 80% attendance as reported by the Provider. Incentive achievement results bonus based on results Up to an additional $2,000.00 per annum To a maximum of 100 participants. Paid upon the final report. (equivalent up to $20.00 per participant) It will be paid at the end of the year based on the each young person’s results based on the following: (bonus based on results) Paid at the end of the school year a relative increase of 10% in their achievement results will be paid at $10.00 per young person a relative increase of 15% in their achievement results will be paid at $15.00 per young person a relative increase of 20% in their achievement results will be paid at $20.00 per young person. Please note these payments exclude GST. Travel No travel costs will be paid. Appendix 6 – New IP Nil Appendix 7 - Privacy of personal information The Provider will ensure that any information that is sent electronically that includes multiple (i.e. 2 or more) client information will either be password protected or provided through an approved Ministry business application. Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust 1 January 2016 to 20 December 2018 Outcome Agreement Number: RBC example Page 9 of 9 Combination
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