Word document

Outcome Agreement
Between
Ministry of Social Development
And
Mojo Youth Development Trust
Contract Name
RBC example - Combination
Contract Number (if relevant)
RBC example – Combination
Commencement Date
1 January 2016
Term (including any rights of
renewal)
3 years
Expiry Date
20 December 2018
Total contract value (excluding
GST)
Up to a maximum value of $36,000.00
Outcome Agreement
Parties
The Sovereign in right of New Zealand acting by and through the Chief Executive of the
Ministry of Social Development (Purchasing Agency)
Mojo Youth Development Trust incorporated under the Charitable Trusts Act and having
its registered office at 28 Street Crescent, Auckland (Provider)
Introduction
A
The Framework Terms and Conditions (2nd edition) are part of this Outcome
Agreement. The Framework Terms and Conditions are available at
www.procurement.govt.nz
B
This Outcome Agreement describes the:
C
(i)
Outcome to be achieved;
(ii)
Services that the Provider will provide to contribute towards achieving that
Outcome; and
(iii)
the performance measurement framework to assess the provision of the
Services, and whether the Services have contributed towards achieving
the Outcome.
The Purchasing Agency engages the Provider to provide the Services on the terms
of this Outcome Agreement (including the Framework Terms and Conditions).
It is agreed
1
Relationship between this Outcome Agreement and the Framework Terms
and Conditions
1.1
This Outcome Agreement is deemed to incorporate and be governed by the
Framework Terms and Conditions (as added to or modified in accordance with
clause 9).
1.2
Unless the context otherwise requires, all terms defined in the Framework Terms
and Conditions have the same meaning in this Outcome Agreement.
1.3
The Introduction above forms part of this Outcome Agreement.
2
Term of this Outcome Agreement
2.1
This Outcome Agreement will commence on 1 January 2016 to 20 December 2018
unless terminated earlier in accordance with the Framework Terms and Conditions.
2.2
The Purchasing Agency may extend the term of this Outcome Agreement for
further periods by giving the Provider notice it wishes to extend the term at least
30 days before the date when the term would otherwise expire.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 0 of 9
Combination
3
Services
3.1
The Provider will provide the Services described in Appendix 1.
3.2
In providing the Services, the Provider will meet or exceed any performance
measures set out in Appendix 1. The performance measures will be used to
determine whether the Provider has been successful in delivering each Service in
accordance with this Outcome Agreement so as to contribute toward achieving the
Outcome linked to each Service.
3.3
In providing the Services the Provider must follow the reasonable directions of the
Purchasing Agency. Such directions must be consistent with the terms of this
Outcome Agreement.
4
Payment
4.1
Subject to the Purchasing Agency’s rights under the Framework Terms and
Conditions relating to the Recovery, Reduction or Suspension of Payments, the
Purchasing Agency will pay the Provider for the Services the amounts, and at the
times, specified in Appendix 5.
5
Contract management
5.1
The contract management arrangements for this Outcome Agreement (including
monitoring, reporting and audit) are set out in Appendices 2 to 4.
5.2
The Provider and Purchasing Agency will comply with all applicable obligations
under Appendices 2 to 4.
6
New IP
6.1
If, contrary to the intellectual property clauses in the Framework Terms and
Conditions, any New IP is to be owned by the Purchasing Agency that will be
recorded in Appendix 6.
6.2
Any Agreed Uses of New IP are recorded in Appendix 6.
7
Privacy of personal information
7.1
The details of any personal information that will be shared between the Purchasing
Agency and the Provider, and any agreed approach to the management of such
information, are recorded in Appendix 7.
8
Relationship Managers and contact details
8.1
Each party’s initial postal address, physical address, email address, phone number
and Relationship Manager details is set out below:
Purchasing Agency: Ministry of Social Development
Relationship Manager: Joe Bloggs
Postal address: PO Box 999, Wellington
Physical address: 999 Lane Way, Wellington
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 1 of 9
Combination
Email address: [email protected]
Phone number: 987-654-321
Provider: Mojo Youth Development Trust
Relationship Manager: Mojo Thomson
Postal and Physical address: 28 Street Crescent, Auckland
Email address: [email protected]
Phone number: 123-456-789
9
Changes or additions to the Framework Terms and Conditions
9.1
The Provider and Purchasing Agency agree to amend the Framework Terms and
Conditions as set out in Appendix 8 and 9.
9.2
Except as set out in Appendix 8 and 9, the Framework Terms and Conditions
remain in full force and effect in relation to this Outcome Agreement.
Signatures
Ministry of Social Development
Signed by
General
Manager
for
Development Auckland
Social
I have a delegation under section 41 of the State Sector Act 1988 to sign for the Ministry
of Social Development.
Signed
Date
Mojo Youth Development Trust
Signed by
Chief Executive
I have authority to sign for Mojo Youth Development Trust and confirm this agreement
has not been altered from what was last provided by the Purchasing Agency.
Signed
Date
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 2 of 9
Combination
Appendix 1 – Services, Outcomes to be achieved, and performance measures
Outcome
(Population)
The Service/s in this Outcome Agreement provided by the
Provider are to contribute towards the Purchasing Agency’s
purpose:
We help New Zealanders to help themselves to be safe,
strong and independent.
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū
kaha, kia tū motuhake.
By providing these Service/s under this Outcome
Agreement, the Provider will be contributing towards the
Purchasing Agency’s outcomes:
(a) Young people are achieving and engaging in training
and education.
(b) Reduced youth crime.
Indicator
(Population)
Increased NCEA Level One Achievement
Detailed Service
Description
Service
Location
Reference
Number
Quantity
of Service
Mojo Youth Truancy
Reduction Programme – a
combination of mentoring
and counselling to increase
young people’s attendance
at school and achievement
results.
Auckland
Region
RBC example Combination
300 clients
Total
(100 clients
per year)
Outcome
Agreement
Price
Up to
$36,000.00
(Up to
$12,000.00
per year)
$36,000.00
Please note these payments exclude GST. However, payments for GST registered providers will have GST added subject to the
terms and conditions of this Agreement.
1
Aims of the Service
The aim of the Truancy Reduction Programme is to assist young people to reduce
non-attendance at school and increase their achievement results. This programme
assists clients to get the right support and assistance to attend school, participate
in activities and have an increase in their NCEA credits and achievement.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 3 of 9
Combination
2
Target Group
The Mojo Youth Truancy Reduction Programme is targeted young people aged 1415 who appear on the truancy list. These clients will be identified by the school as
requiring early or intensive intervention to re-engage.
Participants will only be students from Fern Hill School in Auckland.
The Ministry reserves the right to waiver or alter the target group criteria at any
time during the agreement period.
3
Service Volume
This Agreement is for the purchase of the Mojo Youth Truancy Reduction
Programme for a maximum of 300 young people, (100 per year).
It is the responsibility of the Provider to manage their activity in accordance with
agreed levels of service. Where the Provider exceeds the agreed maximum service
volume, the Ministry is under no obligation to make payment for the additional
places achieved, unless this has previously been agreed by the Parties in writing.
4
Participant Referral
Referral is the process of identifying the young person as a potential participant
and providing appropriate information. The Provider will ensure that clients have
been correctly referred to them. Once the school has referred the client to the
service, it is the Provider’s responsibility to ensure that all accepted participants
remain on the service.
Only in cases of conflict of interest or exceptional circumstances should referrals be
declined and this shall be by mutual agreement between the Truancy Officer and
Programme Co-ordinator. In all cases, declined referrals need to be reported to the
Regional Contracts Manager.
The Ministry does not guarantee the number of referrals for any contracted
volume.
5
Service Delivery
The style of delivery must acknowledge and consider the situation of each young
person and use an approach that is appropriate, individualised and delivered in a
manner sensitive to the young person’s needs. The service must be delivered in an
environment that is positive and encourages achievement. Contact with
participants will be formal, either one-to-one or a group situation and will include
activities tailored to meet the individual participant and industry needs.
There will be a ten day provisional enrolment period starting when a young person
first enters the service. If a young person leaves the service during the provisional
enrolment period, either voluntarily or due to any issues that may be identified by
the assessment process, the young person will not be counted against the
Provider’s service volume limits.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 4 of 9
Combination
This service is a maximum of three (3) months in duration. The Provider will
maintain contact with the young person to ensure they are reaching their
achievement results six (6) months post start date.
Providers will be required to have processes acceptable to the Ministry in place for
resolution of participants’ complaints and for dealing with any incidents or
accidents. The Provider will be required to have a Participant Feedback process in
place to ensure a reasonable level of participant satisfaction is achieved.
Final placements for this programme must be made on or before the end
of the first week of the last term.
6
Service Content
This service will deliver the following:
Assessment
The referred young person will be given an assessment to determine their level of
support required. Copies of this assessment will be made available to the
Programme Coordinators, Truancy Officer and the Regional Contracts Manager if
requested.
Content
Participants selected for this service will be assisted to re-engage at school, while
providing assistance to increase their achievement results. This programme will
include:


Focussed group or individual counselling
Individual mentoring face-to-face
Post Placement Support
Where a result is achieved within the three (3) month service delivery period, the
Provider will continue to offer support for the remaining duration of the programme
period to assist the participant in retaining attendance and achievement results.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 5 of 9
Combination
7
Intervention Logic
8
Performance Measures (performance reporting measures)
The following results will be achieved:

The young person attends school at least 80% of the time after the 3 month
programme. This will be measured by school attendance records.

The young person’s achievement results are increased by a minimum of 10%.
Measured six months post enrolment in the programme and measured by
school achievement records.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 6 of 9
Combination
Appendix 2 - Monitoring by the Purchasing Agency
Service
Monitoring activity
Mojo Youth Truancy Reduction
Programme
Meeting
Time and frequency of
monitoring activity
End of the second term each
year
End of the fourth term each
year
Appendix 3 – Regular reporting by the Provider
Reports and information will be provided by the Provider to the Purchasing Agency within
the required timeframes as set out in this Agreement. The Purchasing Agency’s
Relationship Manager will e-mail electronic copies of the reporting templates to the
Provider. The records to be kept and reports to be submitted are listed below:
Report name
Details to be included in the
report
Time and frequency of
reporting
Mid-year report
The report will include client Level
data on truancy and achievement
results; it will detail trends, what
has worked well, what has not, and
the reasons and feedback.
20 July 2016
Covering the total Agreement
period of 1 January 2016 to 20
December 2018. This report will be
an accumulative report for all
activity during the Agreement
period.
The report will include client Level
data on truancy and achievement
results
(performance
reporting
measures); it will detail trends,
what has worked well, what has
not, and the reasons and feedback.
The Provider should include a ‘Good
News Story’ along with their Final
Report.
20 December 2016
Final Annual
Report
20 July 2017
20 July 2018
20 December 2017
20 December 2018
Appendix 4 – Regular audits or Accreditation Reviews of the Provider
Audit or Accreditation Review: Social
Sector Accreditation Standards Level of
Approval
Review
Cycle
dependent)
Level One
6 months-1 year
Level Two
2 years
Level Three
2-3 years
Frequency
(risk
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 7 of 9
Combination
Level Four (self-assessment)
2 years
Level Five (due diligence)
Prior to entering into an Outcome
Agreement with the Purchasing Agency
Appendix 5 - Payment for Service/s
The Purchasing Agency will pay the Provider for completion of the programme in
accordance with the terms of this Agreement where conditions for payment have been
met.
All payments shall be made subject to the receipt from the Provider of the relevant
reports, and a valid tax invoice.
All costs associated with the services are included in the funding paid by the Purchasing
Agency and the Provider shall not charge the young person for any of the services
provided under this Agreement.
Final payable amounts will be based on the actual number of outputs achieved (clients
completing the programme) and funding will be reconciled at the end of the financial
year, the provider may be required to re-pay the Ministry for any outputs not delivered.
Any young person leaving the programme after the provisional enrolment period but
before programme completion will be paid at a reduced rate of $60.00 per young person.
Truancy Result Performance Measure – Young person attends school an average of
80% of the time. Result measured three months post programme enrolment for each
young person. This will be measured by school attendance records.
Achievement Result Performance Measure - Young person’s achievement results are
increased by a minimum of 10%. Measured six months post enrolment in the
programme and measured by school achievement records.
Payment
date/milestone
Payment amount
(GST exclusive)
Pre-conditions to receiving
payment (if any)
Administration
Payment
$8,000.00 per annum
To a maximum of 100 participants.
Paid at the start of each school year.
Paid Upfront
(equivalent to $80.00
per young person)
Payable upon receiving a valid tax
invoice.
The provider may be required to re-pay
the Ministry for any outputs not
delivered (including a reduced rate for
a
young
person
leaving
the
programme).
Truancy result
payment
(at risk component
based on results)
Paid Bi-annually
$2,000.00 per annum
(equivalent to $20.00 per
participant)
To a maximum of 100 participants.
Paid upon receiving the mid-year
report and final report.
It will be paid for each young person
who has completed the programme
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 8 of 9
Combination
and maintained 80% attendance as
reported by the Provider.
Incentive
achievement
results bonus
based on results
Up
to
an
additional
$2,000.00 per annum
To a maximum of 100 participants.
Paid upon the final report.
(equivalent up to $20.00
per participant)
It will be paid at the end of the year
based on the each young person’s
results based on the following:
(bonus based on
results)
Paid at the end of
the school year



a relative increase of 10% in
their achievement results will be
paid at $10.00 per young
person
a relative increase of 15% in
their achievement results will be
paid at $15.00 per young
person
a relative increase of 20% in
their achievement results will be
paid at $20.00 per young
person.
Please note these payments exclude GST.
Travel
No travel costs will be paid.
Appendix 6 – New IP
Nil
Appendix 7 - Privacy of personal information
The Provider will ensure that any information that is sent electronically that includes
multiple (i.e. 2 or more) client information will either be password protected or provided
through an approved Ministry business application.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust
1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example Page 9 of 9
Combination