Satellite Satellite DTH operators and the best strategies for taking advantage of IPTV DTH satellite operators are currently facing one of their biggest challenges to date: How best to offer IPTV? With stiff competition emerging from cable and telco operators it really is sink or swim time for the satellite market. Dave Adams finds out the best strategies for DTH satellite IPTV. s broadband use continues to multiply in markets around the globe, more consumers get to grips with downloading different types of media from the internet, and IPTV begins to move towards the mainstream, DTH satellite operators find themselves in an increasingly difficult position. Bereft of true ondemand capabilities, and beset by fierce competition in the form of triple and quadruple play offerings from cable and telco competitors, they need to find an effective way to offer IPTV, true VOD, and interactive services, including personalisation and other communications applications. If they fail, they face an uncertain future, as rivals able to take full advantage of IPTV and long-tail VOD are likely to take ever-larger bites out of their subscriber bases and revenues. For some operators, the only practical starting point in the shortterm is to focus on some form of push-VOD service, with consumers offered the ability to download pay per view content to their STB hard drives. “The limitation of that solution is that it's expensive, you need PVR capabilities everywhere A page twenty six on the system, and the library of assets to which you have access is limited,” says Shahar Bar, manager, broadcasting and satellite solutions marketing at Harmonic. “You can also usually only buy those movies in SD format.” In the longer term, in most markets, such offerings will start to look painfully limited alongside other, more flexible IPTV or broadband-based download services available elsewhere. Instead, many satellite operators are now looking to develop some form of hybrid offering, with a broadband connection on the STB enabling subscribers to access to a wider selection of content, including replay TV services, that they can ‘pull’ out from the centre through an Ethernet or USB port, and IPTV services; alongside the operator’s ‘normal’ channels, still accessed via a satellite receiver. With so many cable and telco companies keen to offer triple play services it makes sense for satellite operators to try and give itself the flexibility to be able to offer such services. Some operators are in a position where they can afford to buy an ISP to access its networks. Others are www.cable-satellite.com Cable & Satellite International nov-dec 2006 Satellite having to look at alternative ways of accessing broadband connectivity. Differing market and regulatory conditions are shaping the strategies employed by operators around the world, but essentially each is faced with the same basic decision. Do they buy or build their own DSL network space (a practical, if not always costeffective solution option in parts of Europe, for example, where local loop unbundling is well-established), or lease bandwidth from an existing provider — who must be able to offer good QoS if they want to offer consumers full on-demand capabilities? In the longer term wireless broadband may offer an alternative network for delivery, or operators may invest in dual uplink via satellite, but market conditions rule this out for the short and medium term in many, if not most cases. “There are lots of questions to answer, strategically, for the DTH operators,” says Pascal Portelli, head of systems business development and strategy at Thomson. “It depends how strong they are competitively, and on the local regulatory landscape. Obviously, where cable is strong, the incentive to move forward is greater than in countries where cable is weak. And in countries where you have lots of ISPs and local loop unbundling there is also more of an incentive.” In many markets it makes a lot of sense for satellite operators and telcos to work page twenty eight together. “Telcos are not very content-rich, so they are the natural allies of the satellite operators,” explains Venkat Krishnan, director of IPTV solutions at digital video specialist SeaChange. “This is really the only way that the telco can bundle pay TV into their offerings.” That doesn’t work in every market, because in some countries, like Spain or Italy, the telcos are in a strong enough position already that there is less incentive for them to partner with satellite operators. But for those coming to the conclusion that a technically impressive broadbanddelivered, IP-enabled service is still vulnerable without the best content offering, this model makes a lot of sense. “To survive, telcos have to offer a high value content proposition” says Krishnan. “They have the advanced interactivity and personalisation services that IPTV can offer, and in return they get to receive the content value proposition from the satellite operator.” Various operators in different markets are expected to make announcements on partnerships run along these lines over the next 18 months. Not all partnerships are the same, of course. BSkyB has set its own agenda in a characteristically aggressive manner, with its purchase of EasyNet. It plans to introduce IPTV sometime after www.cable-satellite.com “There are lots of questions to answer strategically, for DTH satellite operators” Portelli 2007, and the next generation of BSkyB STBs (including the HD-capable boxes already being deployed) will carry an Ethernet port. Whichever route a satellite operator takes to develop a hybrid offering, to take full advantage of IPTV there will have to be changes in middleware, and in the STB. But because whichever way an operator chooses to achieve it, the hybrid approach is effectively an expensive gamble, it’s important to try to minimise the cost of this change. Whatever technical alterations may be required, there will be a widespread tendency to try and avoid making any huge changes in the way services are managed. Technology vendors like SeaChange hope this will both help them to hold on to existing clients, and to develop offerings that don’t have to be restricted to serving a particular niche. While many have been putting lots of effort into developing IPTV solutions that address the needs of cable and telco companies, the growth of hybrid arrangements offers them new opportunities. This year, SeaChange has repositioned itself to compete with IPTV middleware Cable & Satellite International nov-dec 2006 Satellite “You can’t just ignore the fact that people have now got home networks and want to share content on other devices. Almost every operator will give you a broadband router” Beavon providers like Microsoft. Its new TV Platform is an end to end IPTV solution, consisting of modules for STB, network and back office software for the delivery of ondemand content, including games, interactivity services, and converged communications applications like called ID on TV, DVR programming via mobile phone or internet command and videoconferencing. The Platform's Navigator Four middleware solution is suitable for satellite, cable, Telco, terrestrial and hybrid operators. At the same time, NDS has launched Synamedia Metro, designed to serve the hybrid market, while OpenTV's Core 2.0 platform can support the same STBs for both satellite-only customers and satellite/broadband customers. There are opportunities and challenges ahead for STB manufacturers. In the longer term, many operators will be forced to address the issue of legacy STBs, because even those which already have Ethernet connectivity already will soon fall behind in terms of memory and processing capabilities, and STBs required to process streams coming from different networks (and likely to have to do so simultaneously), will need to be highly robust. “People like us will need to evolve the way we design our STBs, because the original DTH solution was not designed with IPTV in mind,” agrees Thomson’s Pascal Portelli. “We have a good grasp of what needs to be done, and have already started doing it for some of the front runners.” The broadband boom may well help those operators that decide to concentrate on download services rather than IPTVbut it will also help blur the distinctions between internet-enabled services. And more broadband will help boost the spread of home networking, and of services that enable content-sharing between devices. “You can have an offering using non-guaranteed-QoS broadband, with a combination of peer to peer networking and DRM,” says Jonathan Beavon, director of marketing, broadcast internet group at NDS. “So you can allow the satellite operator not to invest in the network, but to offer a larger catalogue of content, and page thirty www.cable-satellite.com you can allow that to be shared through a peer to peer network with DRM. For a broadband operator or a satellite operator it means they don't have to spend too much getting broadband into the home, and they don’t have to invest immediately in the big infrastructure. That's a solution for those people who realise they can't do a service based on guaranteed bandwidth and guaranteed QoS.” DTH satellite operators will have to support content sharing between devices, Beavon suggests, because other operators certainly will. “People will take things into their own hands and either do it illegally or get it from another operator,” he says. “You can't just ignore the fact that people have now got home networks and want to share content on other devices. Almost every operator will give you a broadband modem router or a home gateway, so you can't just try to insist that the content stays at the end point.” That means that IPTV and broadbandbased download services will end up straddling the divide between current business models for television, and the download-based world encroaching on the mainstream broadcast and entertainment industry, represented not just by IPTV, but by the Internet video download services now appearing in various different forms online. One of these companies, Akimbo, is already acting as a VOD contentproviding partner for US Telco AT&T in its Homezone broadband/broadcast TV/VOD service, which fills in the service provision in areas beyond the reach of AT&T's own network, over which it runs its own TV and VOD services. Broadcast TV in Homezone is provided by Echostar. It seems likely that other cable and telco operators will develop similar services, with content drawn from wherever is practically and commercially suitable to offer consumers a seamless experience, over the next few years. “You've got two worlds: content that can be downloaded, and content available with subscriptions and defined networks,” says Beavon. “People with a defined service are having to look at what's happening on the open internet, to keep a lookout for a good way into the download market. Those two worlds will slowly come together.” The final pillar still supporting the current, inflexible model is the pattern of content ownership, and the attitudes of content owners, but even that is no longer so solid as was once the case. There are still challenges to overcome, such as those related to the sharing of content containing pop music, for example, but, says Beavon: “the explosion in broadband use means it’s a viable channel, and there’s a business there, so many content owners are ready to enter into that, they can see the commercial reward and they're prepared to experiment. I think that’s quite a change. Even a year ago that wouldn’t have been the case, but now they can see that there's money to be made here.” In some ways, on a purely technical level, DTH satellite operators may feel that the odds are stacked against them. But while cable and telco may boast some natural advantages when it comes to the provision of IPTV and true VOD, it’s important not to lose sight of the fact that even in a rapidly changing industry being able to provide the best quality content and service is still all-important. “Some IPTV projects will work, and some won't,” says Jonathan Beavon. “Even if they technically work they won't necessarily succeed [commercially]. So you may have a telco with a service that has solved all the technical problems, but that still may not succeed, because it may not be compelling for the consumer in comparison to what some of the other broadcasters are offering. I think the ideal end product is probably different to what some of the telcos think it is, and so their investment to try and replicate what already exists may not be the best use of their money. They must beware spending millions on building an infrastructure only to find out that it's not really what the customer wants. They should be going for some kind of combination with the download model — and that’s where the opportunity lies for satellite.” Perhaps the most important thing that most DTH satellite operators have going for them is that they are not new entrants to the market. They have the content, they have the wherewithal to deliver excellent PPV and HD services, and provided they keep their eye on the ball, there's no reason why the rise of IPTV should be any more of a threat than it is an opportunity. Cable & Satellite International nov-dec 2006
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