OUR PROCESS | EVERY DEAL UNIQUE, EACH SOLUTION CUSTOMIZED
PRIOR TO ENGAGEMENT
Our sales approach is unique. We make sure each client is provided with ample opportunity to understand if a
workout is right for them. Our sales and underwriting staff will provide a high-level review of your loan, documents
and solutions and answer any questions you may have prior to our engagement. We make sure that we understand
your needs, set expectations for the loan workout process and provide you with the best opportunity for success.
Our process is unmatched in the industry.
Pre-Transfer (Master Servicing)
Post-Transfer (Special Servicing)
• Hart Advisors Group will provide a detailed
review of all loan documents, financials, leasing
and property information/issues prior to transfer
into special servicing.
• Hart Advisors Group provides a proven, systematic
approach to timely and effective communication
with Special Servicers. Getting to your resolution
as quickly as possible is our goal.
• Hart checks for opportunities to speed-up or
slow-down the transfer process, depending on what
is best for the client (i.e. reserves for the property
or specific leasing situations might need to be
addressed prior to transfer).
• Hart’s detailed proprietary valuation model provides
servicers with multiple levels of valuation alternatives
in order to support each recommended approach.
• If subordinate debt exists, we review the facts and
key drivers to develop a consolidated strategy.
• Hart’s relationships with Special Servicing asset
managers are built on transparency, trust and
sound execution.
Let Hart Advisors Group be the proven advisory team to tell your story.