Post Olympic Feedback
Steve Miller
Head of the
Joint Local Authority Regulatory Service for the 2012 Games
JLARS
What is JLARS?
• Small team of mostly EHO on secondment to a team
looking after Regulatory Services for primarily the
Olympic Park but with an influence beyond.
• Covering all LA Regulatory work
• Mostly on from LA or LA background picked for
expertise
• Involved in Partnership work to enable a Healthy and
Safe 2012
• Sometimes integrated into the games providers
• To continue to Legacy
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The Greatest Show on Earth
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Up to 250,000 per day
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17,000 Athletes
60,000 volunteers
9 Million spectators
34 Olympic venues
21 Paralympic venues
38 Non -Comp venues
955 competition sessions
14 million meals
10 million cups of coffee
Specific Food Safety
requirements
• Detailed Food Safety Plans.
• Food recall and contingency
plans
• Site specific HACCP plans
• Caterer food safety support
teams
• Staff training
• Red Tractor certification in
supply chain
Food Safety plan expectations
From farm to fork
Games specific;
Supply chain
Supplier assurance
Sub contractor management
Operational details
Processing controls
Checks and auditing
Full traceability and recall plans
Venue specific
Links to food handler training and
food safety officer support
Managing the risk of
malicious contamination
Working in partnership;
• Centre for the Protection of
the National Infrastructure
• Catering contractors
• PAS 96 - Food Defence
• TACCP (Threat Assessment Critical
Control Point )
• Risk based reviews
• Exercises
What did we do
Partnership working
• Venue visits with LAs
• Workshops with partners –
LAs and Contractors
• Regular catch ups with
FSA, JLARS, HPA
• Liaison with Water
Companies
• Regular contractor
meetings
Primary Authority
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Firstly tried across the Regulatory Functions
Rejected by LOCOG
...asked for my LOCOG
Food and priority
...no time for more
With five major caterers
Achieved Common Standard across UK
Only for the Olympics
No costs to caters
SUCCESS ON A PLATE!
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The Mayor of London tries Food from
around the World
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Olympic Fayre
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Secondments
And secondment further into LOCOG
The Food and Catering
JLARS TEAM
Jenny Morris
Vanessa Karakilic
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The Environmental Health Volunteers
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Volunteer Details
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150 Volunteers
of which 50 were students
Across Olympics & Paralympics
All venues except Football stadia
JLARS employed and LOCOG deployed
Traffic Light System Green Amber Red
Checklist
Thermometers
Swabs
Allowed to look at Games after inspection!!
Fares and Homestay plus FREE T-SHIRT!!!!
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What we found – but not in many places
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Temperature Control Issues
Abuse of the 4 hour rule
Hand washing not happening
Language Issues
Only one supervisor
Long shifts
No breaks
Insufficient refrigeration
Poor instructions
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..... but the Good News was
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Lots of Greens
Few ambers
Only one Red
No food poisoning
Food disposed of on asking
No complaints
Compliance on next visit
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The Legacy and the Learning
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A volunteer force
The Glastonbury Model works on a large scale
Light touch inspections works if...
Good preparation happens in the beginning
Primary Authority is very useful
Reduces the strain on Local Authorities
It reduces cost
Raises the professions profile
IT WAS GREAT FUN
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Where next?
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To write up the Learning
Contribute to New Guidance
Contribute to new ways of working
Be part of solving where it went wrong
Look at and publish where it went right
Advice to Commonwealth Games
Look after the Legacy
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Important Partners
Alphabeti Spaghetti
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ODA
LOCOG
FSA
HSE
HPA
GOE
LGA
GLA
DCMS
SGSA
CIEH
G&T, IPA,VAT 69, and plenty of T
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Impact of the Games
Busy in Stratford
Empty in shepherds Bush
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LEGACY
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Legacy
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