BANKING INDUSTRY TRAINING MATRIX
The following matrix updates that circulated to AGB members in November 2003, and adopted by the AGB with
effect from 1 December 2004, as the current formal training matrix for the banking industry in Guernsey. The
matrix is intended to be used for guidance only.
The matrix refers to relevant levels of experience considered optimal to allow an employee to be in a position
to have the necessary degree of competence for the role in question. Levels of experience are indicated either
in conjunction with an appropriate qualification, or on a “stand-alone” basis (with no specific qualification also
held). The experience levels shown in the matrix are again meant only as a guide, and it is acknowledged that
different employers will have different views on the appropriate length of experience necessary at each level.
Only UK qualifications have been included in the matrix, but it is expected that employers will recognise
internationally gained qualifications as appropriate.
One purpose of the matrix is to assist employers and employees to chart a path through the wide range of
professional qualifications available.
Update training and one-off courses in anti-money laundering, data protection awareness, IT, and soft skills are
not included in this matrix, but should be a key part of an individual’s training requirements. Continuing
professional development (CPD) requirements are also not covered by the matrix, but in many cases, CPD is
required to maintain professional body membership.
This matrix has been designed and developed by the AGB in consultation with members. It will continue to be
reviewed periodically and amendments circulated to the members of the AGB from time-to-time for
information and guidance.
K A Gibbs
Association of Guernsey Banks Education Sub-Committee
On behalf of the Committee of the Association of Guernsey Banks
Please click on the following heading for information relating to the job position.
Private Banking
Retail Banking / Counter Banking Operations
Services
Lending Services/ Credit Custody Services/
Risk
Custodian Trustee
Investment
Administration/
Securities Dealing
Compliance
Associated Qualifications
Updated January 2010
Treasury Dealers
July 2009
Business Development/
Marketing
Investment
Management
Private Banking
DFSM + 12yrs
BSc + 10yrs
Senior Management
MBA + 12 yrs
IOD Company Direction Programme
IDFA+ 6yrs
DFSM + 10yrs
Middle Management
DipFS + 12yrs
BSc + 8yrs
MBA + 10yrs
CSP + 7yrs
IDFA + 7yrs
Experienced Staff/
Junior Management
IAQ + 7yrs
DFSM + 5yrs
DipFS + 7yrs
CeFA + 7yrs
BSc + 5yrs
CSP + 4yrs
CeFS + 4yrs
Administrators/
Supervisor 1/Supervisor 2
IDFA + 3yrs
IAQ + 4yrs & RFSC
DipFS + 3yrs
General & Business Induction
Compliance Knowledge
CeFS
New Entrants
Dip FS
Retail Banking Services
DFSM + 12yrs
BSc + 10yrs
Senior Management
MBA + 12 yrs
IOD Company Direction Programme
IDFA+ 10yrs
DFSM + 10yrs
Middle Management
DipFS + 12yrs
BSc + 8yrs
MBA + 10yrs
CSP + 7yrs
IDFA + 7yrs
IAQ + 7yrs
Experienced Staff/
Junior Management
DFSM + 5yrs
DipFS + 7yrs
CeFA + 7yrs
BSc+ 5yrs
CSP + 4yrs
CeFS + 4yrs
Administrators/
Supervisor 1/Supervisor 2
IDFA + 2yrs
IAQ + 4yrs & RFSC
CSP + 2yrs
General & Business Induction
New Entrants
Compliance Knowledge
Banking Operations
DFSM + 12 yrs
BSc + 10 yrs
Senior Management
MBA + 12 yrs
IOD Company Direction Programme
DFSM + 10 yrs
DipFS + 12 yrs
Middle Management
BSc + 8yrs
MBA + 10 yrs
CSP + 7yrs
IDFA + 7yrs
Experienced Staff/
Junior Management
IAQ + 7yrs
DFSM + 5yrs
DipFS + 7yrs
BSc + 5yrs
CSP + 4 yrs
CeFS + 4yrs
Administrators/
Supervisor 1/Supervisor 2
IDFA + 4yrs
IAQ 4yrs & RFSC
General & Business Induction
New Entrants
Compliance Knowledge
Business Development/Marketing
CIM Dip + 12 yrs
Dip IM + 10 yrs
Senior Management
DFSM + 15 yrs
MBA + 12 yrs
CIM Dip + 10 yrs
Dip IM + 8 yrs
Dip IO + 8 yrs
Middle Management
DFSM + 12 yrs
MBA + 10 yrs
CertIM + 7 yrs
CIM Dip + 5 yrs
IDFA + 5yrs
Experienced Staff/
Junior Management
DFSM + 3yrs
CSP + 5 yrs
DipFS + 5 yrs
BSC FS + 2 yrs
CertIM + 3 yrs & RFSC
CMP + 3 yrs
Administrators/
Supervisor 1/Supervisor 2
IDFA + 3 yrs
CPS + 3 yrs
CeFS + 4 yrs
General & Business Induction
New Entrants
Compliance Knowledge
Lending Services/Credit Risk
DFSM + 12 yrs
BSc + 10 yrs
Senior Management
MBA + 10 yrs
DFSM + 10 yrs
BSc + 8yrs
Middle Management
MBA + 8 yrs
CeMAR + 7 yrs
CSP + 7 yrs
Experienced Staff/
Junior Management
DFSM + 5 yrs
DFSM + 3yrs
DipFS + 7 yrs
BSc + 5yrs
CeMAP + 3 yrs
CeFS + 4 yrs
Administrators/
Supervisor 1/Supervisor 2
RFSC
General & Business Induction
New Entrants
Compliance Knowledge
Custody Services/Custodian Trustee
IDFA + 15 yrs
IAQ + 15 yrs
yrs
Senior Management
BSc + 12 yrs
MBA + 12 yrs
IDFA + 12 yrs
IAQ + 12 yrs
Middle Management
BSc + 10 yrs
IDFA + 7 yrs
IAQ + 7 yrs
Experienced Staff/
Junior Management
DFSM + 3yrs
SII Diploma + 5yrs
BSc + 5 yrs
IDFA + 4 yrs
Administrators/
Supervisor 1/Supervisor 2
IAQ + 4 yrs & RFSC
General & Business Induction
New Entrants
Compliance Knowledge
Investment Management
IAQ + 12 yrs
IDFA + 12 yrs
DOFA + 12 yrs
Senior Management
SII Diploma + 10 yrs
MBA + 8 yrs
IAQ + 10 yrs
Cert IM + 8 yrs
Middle Management
IMC + 8yrs
SII Diploma + 8 yrs
IAQ + 7 yrs
Cert IM + 5 yrs
Experienced Staff/
Junior Management
IMC + 5 yrs
IDFA + 7 yrs
COFA + 7 yrs
DOFA + 4 yrs
IAQ + 3 yrs & RFSC
CSP + 4 yrs
Administrators/
Supervisor 1/Supervisor 2
CeFS + 4 yrs
IDFA + 4 yrs
COFA + 4yrs
General & Business Induction
Compliance Knowledge
New Entrants
Investment Administration/Securities Dealing
IAQ + 12 yrs
IDFA + 12 yrs
DOFA + 12 yrs
Senior Management
SII Diploma + 10 yrs
MBA + 10 yrs
IAQ + 10 yrs
IAC + 10 yrs
IDFA
Middle Management
DOFA + 10 yrs
SII Diploma + 8 yrs
IAQ + 7 yrs
Experienced Staff/
Junior Management
SII Diploma + 5 yrs
DFSM + 3yrs
IDFA + 7 yrs
COFA + 7 yrs
IDFA + 4 yrs
IAQ + 4 yrs & RFSC
Administrators/
Supervisor 1/Supervisor 2
CeFS + 4 yrs
COFA + 4 yrs
General & Business Induction
New Entrants
Compliance Knowledge
Compliance
ICAML + 12 yrs
IDIC + 12 yrs
IDAML + 10 yrs
Senior Management
MBA + 8 yrs
ICSA Professional + 8 yrs
ICSA Fellowship
ICAML + 10 yrs
IDIC + 10 yrs
ICSA Professional + 8 yrs
Middle Management
IDAML + 10 yrs
ICAML + 7 yrs
IDIC + 7 yrs
IDFA + 7 yrs
COFA + 7 yrs
DOFA + 5 yrs
ICAML + 3 yrs
CSP + 4 yrs
Administrators/
Supervisor 1/Supervisor 2
CeFS + 4 yrs
IDFA + 4 yrs
COFA + 4 yrs & DOFA + 2 yrs
RFSC
General and Business Induction
New Entrants
Compliance Knowledge
ICAML
IDAML + 7yrs
Experienced Staff/
Junior Management
CSP + 7 yrs
Treasury/Dealers
ACI DC + 12
DFSM +12 yrs
ACI Diploma + 10 yrs
Senior Management
BSc FS +10 yrs
ACI DC + 10 yrs
ACI Diploma + 8 yrs
DFSM + 8 yrs
Middle Management
DOFA + 8 yrs
BSc FS + 6 yrs
ACI DC + 7 yrs
ACI Diploma + 5 yrs
Experienced Staff/
Junior Management
CSP + 7 yrs
IDFA + 7 yrs
COFA + 7 yrs
DOFA + 5 yrs
RFSC
ACI DC + 3 yrs
CSP + 4 yrs
Administrators/
Supervisor 1/Supervisor 2
CeFS + 4 yrs
IDFA + 4 yrs
COFA + 4yrs
General & Business Induction
New Entrants
Compliance Knowledge
GLOSSARY OF TERMS
Abbrev
ACI DC
Course
Association
Website
Local Providers
ACI Dealing Certificate
ACI
www.aciforex.com
Guernsey Business School
ACI Dip
ACI Diploma
ACI
www.aciforex.com
Guernsey Business School
BSc FS
Batchelor of Science in
Financial Services
Certificate for Financial
Advisors
Certificate in Financial
Studies
Certificate in Investment
Management
Certificate in Mortgage Practice
IFS
www.ifslearning.com
Guernsey Business School
IFS
www.ifslearning.com
Guernsey Business School
IFS
www.ifslearning.com
Guernsey Business School
SII
www.sii.org.uk
BPP
IFS
www.ifslearning.com
Guernsey Business School
Certificate in Offshore
Management and
Administration
ICSA
www.icsa.org.uk
Guernsey Business School
IOD
Company Direction Programme
IOD
www.iod.com
GTA University Centre
CSP
DFSM
Customer Service Professional
IFS
www.ifslearning.com
Guernsey Business School
Professional Diploma in
Financial Services Management
Diploma in Financial Studies
IFS
www.ifslearning.com
Guernsey Business School
IFS
www.ifslearning.com
Guernsey Business School
Diploma in Investment
Operations
Diploma in Offshore
Management and Administration
ICSA Professional Programme
SII
www.sii.org.uk
ICSA
Www.icsa.org.uk
Guernsey Business School
ICSA
www.icsa.org
Guernsey Business School
BPP
ICSA Fellowship
ICSA
www.icsa.org
International Certificate in AntiMoney Laundering
International Diploma in AntiMoney Laundering
International Diploma in
Compliance
International Diploma in
Financial Administration
Investment and Financial
Advice Qualification
Investment Administration
Qualification
Investment Management Certificate
Masters in Business
Administration
Professional Diploma in
Marketing
Risk in Financial Services
Qualification
ICA
www.int-comp.org
GTA University Centre
ICA
www.int-comp.org
GTA University Centre
ICA
www.int-comp.org
GTA University Centre
IAM
www.instam.org
Guernsey Business School
SII
www.sii.org.uk
Guernsey Business School
CISI
www.sii.org.uk
CFA UK
www.cfauk.org
Guernsey Business School
BPP
Jersey Business School
Southampton
University
CIM
www.soton.ac.uk
GTA University Centre
www.cim.co.uk
GTA University Centre
CISI
www.sii.org.uk
GTA University Centre
Guernsey Business School
CeFA
CeFS
CertIM
CMP
COFA
DipFS
Dip IO
DOFA
ICAML
IDAML
IDIC
IDFA
IFA
IAQ
IMC
MBA
CIM Dip
RFSC
SII
Diploma
Securities and Investment
Institute Diploma
CISI
www.sii.org.uk
GTA University Centre
BPP
SII
Masters
SII in Wealth Management
CISI
www.sii.org.uk
GTA University Centre
BPP
BANKING INDUSTRY TRAINING MATRIXASSOCIATED QUALIFICATIONS
The following has been compiled as a training matrix of associated qualifications—it is intended to be
used for guidance only and is to enable employees to consider the wide range of general and
business management qualifications available
K A Gibbs
Association of Guernsey Banks Education Sub-Committee
On behalf of the Committee of the Association of Guernsey Banks
July 2009
Updated June 2009
Team Leading/Management
Executive Diploma in Management
LBS Leadership Programme
Senior Management
IOD Company Direction Programme
Diploma in Management
Middle Management
Management Development Programme
ILM Introductory Certificate in First Line
Management
Personal Development Programme
Experienced Staff/
Junior Management
Administrators/
Supervisor 1/Supervisor 2
New Entrants
Diploma in Management
ILM Introductory Certificate in Team Leading
General & Business Induction
Sales & Marketing
ICSA Professional + 8yrs
Senior Management
CIM PG Diploma + 10 yrs
ICSA Professional
Middle Management
CIM PG Diploma
ICSA Pre Professional
Experienced Staff/
Junior Management
CIM Professional Diploma
ICSA Diploma
Administrators/
Supervisor 1/Supervisor 2
CIM Professional Certificate
General and Business Induction
Compliance Knowledge
New Entrants
ICSA Certificate
Human Resources
PG Diploma in Personnel Development
Chartered Management Institute (level 5)
Senior Management
MCIPD/FCIPD
ILM Introductory Certificate in First Line Management (or equiv)
Middle Management
ILM Introductory Certificate in Team Leading
Diploma in Management
Experienced Staff/
Junior Management
Personal Development Programme
Certificate in Personnel Practice
Administrators/
Supervisor 1/Supervisor 2
ILM Introductory Certificate in Team Leading
General and Business Induction
New Entrants
Compliance Knowledge
Finance Directors
CAT + 7 yrs
ACCA Affiliate/FCCA
Senior Management
Chartered Management Institute (Level 5)
MBA
ILM Introductory Certificate in First Line Management (or equiv)
Middle Management
ACCA
CAT + 3 yrs
AAT Technician
Experienced Staff/
Junior Management
ACCA Foundation/Intermediate
ILM Introductory Certificate in Team Leading
Personal Development Programme
CAT
AAT Intermediate
Administrators/
Supervisor 1/Supervisor 2
ACCA Foundation
ILM Introductory Certificate in Team Leading
General & Business Induction
Compliance Knowledge
CAT
New Entrants
AAT Foundation
ACCA Foundation
Glossary
Course
Association
Website
Local Provider
Certificate in Finance and
Administration
Chartered Management
Institute
Company Direction Programme
ICSA
www.icsa.org.uk
Guernsey Business School
CMI
www.managers.org.uk
GTA University Centre
IOD
www.iod.com
GTA University Centre
Diploma in Offshore Finance
and Administration
Diploma in Management
ICSA
www.icsa.org.uk
Guernsey Business School
ILM
CMI
www.i-l-m.com
www.managers.org.uk
GTA University Centre
Guernsey Business School
ILM Introductory Certificate in
First Line Management
ILM
www.i-l-m.com
GTA University Centre
ILM Introductory Certificate in
Team Leading
ILM
www.i-l-m.com
GTA University Centre
Masters in Business
Administration
University of
Southampton
n/a
www.soton.ac.uk
GTA University Centre
CIM
www.cim.co.uk
GTA University Centre
CIM
www.cim.co.uk
GTA University Centre
CIM
www.cim.co.uk
GTA University Centre
Personal Development
Programme/Management
Development Programme
Professional Certificate in
Marketing
Professional Diploma in
Marketing
Professional Post Graduate
Diploma in Marketing
GTA University Centre
AAT
Association of Accounting Technicians
ACCA
Association of Chartered Certified Accountants
CAT
Certified Accounting Technician
CIM
Chartered Institute of Marketing
CMI
Chartered Management Institute
FCCA
Fellow Member of the ACCA
FCIPD
Fellow of the Chartered Institute of Personnel Development
FCA
Fellow of the Institute of Chartered Accountants
FSI
Fellow of the Securities and Institute
ICSA
Institute of Chartered Secretaries and Administrators
IOD
Institute of Directors
ILM
Institute of Leadership and Management
LBS
London Business School
MBA
Masters in Business Administration
MCIPD
Member of the Chartered Institute of Personnel Development