Logic Canvas Instructions Every effective program is based on logic. In a sense, a program’s logic is an “if-then” proposition. It sounds like this: “If we do this, then we will be able to effect that change in people.” The best versions of logic for program development have two key features: (1) a sequence starting at intended impact and working backward to action, and (2) a description of the key catalysts or points of leverage for impact, which is a theory of change. These two features inform the design and development of the program’s action. 1. Intended Impact Start by defining intended impact. To be strategic and intentional, begin by articulating the effect you want to have on people, the difference you intend to make in others. If you start by describing what you want to do instead of what you want to accomplish, your program will be oriented toward outputs instead of outcomes, a common but deleterious and hazardous mistake to make in program design and development. Begin with the end in mind. Start with intended impact. We will parse these ideas more precisely in our next steps toward models and methods of evaluation. At this point, however, simply give some thought to what kinds of changes you would like to see in those you serve. A list of ideas and potential indicators will work for now. 2. Theory of Change The success of every program hinges on a theory of change. A theory of change is a set of key principles for achieving progress. It is what you determine to be your most effective engines for growth and development. These are the principles (not the practices) embedded in your logic and expressed throughout your program. They are characteristics of change-inducing strategies. They represent the kinds and qualities of interactions and involvements that produce results. They are the approaches that best cause change. To get this right, think in terms of principles. What do we know causes change? What best catalyzes the kind of progress you intend to see? These ideas will be informed by scholarly research, prior program evaluation, precedents from industry best practices, insights from your experience, and key elements of your ideology. (Be careful that your “cherished theories,” those assumptions you have adopted unthinkingly along the way, don’t compromise your theory of change. This is the danger of importing your experience and ideology uncritically into your theory of change. Inadvertently, you might be holding tightly to a spurious theory.) Here are some examples: This kind of change best happens through consistent, regular, meaningful feedback, multiple interactions (or “touches”) with someone who can hold people to a standard of accountability over time, a chance to regularly articulate what participants are learning along the way, meaningful social networks of support and belonging, being required to advocate for what has been experienced, sufficient momentum and critical mass at all levels of the organization to produce a “tipping point,” accountability for each specific step and component, or getting all stakeholders to participate in meaningful co-creation. 3. Plan of Action Plans of Action, then, should be characterized by the Theory of Change and designed and developed in service to the Intended Impact. Putting this all together, and sequencing it from the end to the beginning, it should look like this: Plan of Action Theory of Change Intended Impact If we do these activities… Characterized by these principles… Then, we will see these changes in people… How Ho 3 What are the benchmarks and tell-tale signs that the program is being delivered as intended? 3+ 2 How should these theories of change “show up” in everything you do? How might you strengthen your action by your theory of change? 2+ 1 What are the indicators, metrics, proxies, and tell-tale signs demonstrating that this impact is being achieved? 1+ Example: Leadership Development Program (Objective: Build capacity in an organization for developing leaders) Plan of Action Theory of Change Intended Impact If we do these activities… Characterized by these principles… Then, we will see these changes in people… Half-day with entire leadership team, every month for a year People grow best with support, feedback, accountability Increased “bench strength” among our staff Every other month taught by an external leadership expert, alternating months facilitated by internal leadership coaches Durable habits of leaders grow best over time and through consistent and meaningful investment Develop a culture of leadership development throughout the org Quarterly coaching interviews with each of the leaders throughout the year to see progress and trouble-shoot Org capacity for leadership and leadership culture can only be grown if it touches multiple layers of org leadership Vision for raising leaders in the emerging generation adopted and embraced by all Leaders organized in “triads” for support, accountability, and feedback (no triad having direct reports) Praxis is powerfully formative: the exposure to new ideas, skills, theories accompanied by the chance to practice, followed by reflection on what works and why (repeat cycle) Multiple candidates for leadership positions in org Ongoing work on “growing edge” plans for personal and direct report development People need opportunity to try things out if they are to develop competency Leadership application after each session Design and implement a series of leadership “experiments” to stretch into new capacities “Disequilibration is the engine of growth”—leaders need to stretch into the challenging and sometimes uncomfortable if they are to grow All management team working their own “growing edge” of leadership – a sense that “everyone here is learning” Management team exercising leadership development actively and effectively with direct reports Capacity to self-lead Drawing exceptional talent to the org Using curriculum oriented toward adaptive instead of just technical leadership competence What are the benchmarks and tell-tale signs that the program is being delivered as intended? Every manager develop a growing edge plan by month 2 Identify 5 steps of progress Complete 360 eval by second session Complete 6 coaching conversations Coaching relationships exhibit trust, energy, and engagement Monthly co-create of triad curriculum Completion of 2 experiments Atmosphere or self-awareness, reflection and honesty People best replicate in others what they experience for themselves Etc. How should these theories of change “show up” in everything you do? How might you strengthen your action by your theory of change? The design needs to have a rhythm of instruction and practice Program needs to have social support of colleagues built in—the kind that will be genuine, meaningful, authentic, helpful We will need to regularly get leaders out of their comfort zone and into areas where they need to grow ( but “safely”) This needs to touch all aspects of org leadership if it is to take root and have the change we intend What we do will need to be sustainable, that which will build habits Increased impact through more effective leadership What are the indicators, metrics, proxies, and tell-tale signs demonstrating that this impact is being achieved? Higher quality IDPs # staff in LD pipeline Change in Org-wide conversation and vocabulary about LD All staff with personal and direct report “growing edge” plan Increase in quality partnership in the community Sustaining relationships in org supporting growth and dev. # internal candidates for positions Quality of new recruits (ed., exp., skill sets, etc.) Increase of indicators on impact measures Satisfaction scores on annual staff survey Greater production from teams led by management (output metrics) More robust culture and ethos of org learning
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