Cape Cycle Tour
Cape Cycle Tour 11 March 2012
South African Airways
The efficient and safe carriage of your bicycle to and from Cape Town is of prime importance to South
African Airways and every endeavour will be made to ensure that your bicycle receives the appropriate
care and handling in carriage. For arrangements to be implemented successfully, it is important that we
receive your full co-operation.
RESERVATIONS AND PAYMENT OPTIONS
Remember to inform the reservations agent or your travel agent that your bicycle will be
accompanying you at time of reservation. Our Reservations Department can be contacted on the call
share number: 086 160 6606.
Payment Options
Your bicycle will be transported at a handling fee of R250.00 excluding VAT per sector, to and from
Cape Town. Handling fees are payable at any Pick ‘n Pay store of your choice and payment is
applicable to all Cape Argus Cycle Tour participants travelling on SAA flights.
The applicable bicycle charge will be valid for transportation:
03 – 11 March 2012 to Cape Town
12 – 18 March 2012 from Cape Town
When making payment, please remember to advise the cashier on the amount of bicycles and sectors
you will be paying for.
Passengers are advised that, when paying the handling fee at Pick and Pay, a voucher will be
generated; this will serve as proof of payment. This voucher must be presented when handing the
bicycle/s to SAA for transportation.
For International passengers, the handling fee payment may be made on departure and passengers will
receive an MCO, this will serve as proof of payment. The MCO must be presented when handing the
bicycle/s to SAA for transportation.
Please note, that this fee is non-refundable.
Click here to view a sample voucher.
PACKING OF BICYCLES
Bicycles must be securely packed. Special boxes and bags are obtainable from bicycle outlets and
associations. Please make use of this type of packaging as it prevents your bicycle from possible
damage. South African Airways will not take liability for damages of bicycles if they are not securely
packed in the special boxes or bags.
Kindly ensure that the box or bag is clearly marked with your contact details.
Handlebars should be turned parallel with the frame, pedals removed or turned inward, tyres deflated
and the seat must be put down. All electronic equipment must be removed and transported separately.
All Carbon Dioxide cylinders used to inflate bicycle tyres will be treated as Dangerous Goods and must
be shipped as Cargo. Please note also that the carriage of bicycle tyres in the overhead compartment of
the aircraft will not be allowed as the tyres do not meet the minimum size requirements and this may
cause damage to both the aircraft and the bicycle equipment.
The opening of bicycle boxes / bags may be conducted as a security measure.
DEPARTING - OR TAMBO INTERNATIONAL AIRPORT
Cyclists departing from Johannesburg must hand their bicycles in at the specially designated area at the
Domestic Arrivals Terminal B Kerbside. (06h00 - 20h00)
Passengers are requested to be mindful that restrictions are placed on the amount of time taken to drop
off bicycles from the specially designated area.
No assurance can be given that your bicycle will be carried on the same flight on which you are
travelling.
It is advisable for cyclists to hand their bicycles in from 03 - 11 March 2012. Bicycles will be accepted
only on presentation of a passenger air ticket or the e-ticket printout and proof of payment.
Ensure that you obtain a baggage claim tag (Limited Release Tag) at time of presenting your bicycle to
South African Airways. Kindly note that South African Airways accepts limited liability in accordance
with its' General Conditions of Carriage for Passengers and Baggage.
Please note that this facility is subject to change for 2013 and passengers are advised to refer to
the website: www.flysaa.com for info on next year's venue.
ARRIVAL - CAPE TOWN INTERNATIONAL AIRPORT
Bicycles will be delivered to a specially designated area on the ground floor in Parkade 1. Please be
patient when waiting for the delivery of your bicycle - it may take a while to offload the container
containing your bicycle. If your bicycle has been forwarded on an earlier flight, it must be collected
from the designated area. (Please follow the directional signage).
Bicycles will only be delivered against a baggage claim tag (Limited Release Tag). On collection of the
bicycle, the baggage claim must be presented together with your ID or Passport. No collection can be
made without the claim tag and for security measures the bicycle will not be released without proof of
valid identification. Should a third party collect the bicycle on behalf of yourself, the person collecting
the bicycle should be in possession of a copy of your ID or Passport as well as his / her own ID /
Passport, a letter of authority from yourself and the baggage claim tag.
Bicycles can be collected between the hours of 08h00 and 23h00.
DEPARTING - CAPE TOWN INTERNATIONAL AIRPORT
Cyclists departing from Cape Town must hand their bicycles in at the specially designated area on the
ground floor in the Parkade 1. (06h00-20h00)
Bicycles will only be accepted on presentation of a passenger air ticket or the e-ticket printout and
proof of payment.
Where cyclists and bicycles arrive in Cape Town over a period of a few days, experience has shown
that most cyclists tend to return on the Sunday/Monday after the Tour. The result is that the capacity
for all bicycles is not always available. Your bicycle may, therefore, only arrive at your destination
after you.
ARRIVAL - OR TAMBO INTERNATIONAL AIRPORT
Cyclists must collect their bicycles from the specially designated area at the Domestic Arrivals
Terminal B Kerbside.
Bicycles will only be delivered against a baggage claim tag (Limited Release Tag). On collection of the
bicycle, the baggage claim must be presented together with your ID or Passport. No collection can be
made without the claim tag and for security measures the bicycle will not be released without proof of
valid identification. Should a third party collect the bicycle on behalf of yourself, the person collecting
the bicycle should be in possession of a copy of your ID or passport as well as his / her own, a letter of
authority from yourself and the baggage claim tag.
Passengers are requested to be mindful that restrictions are placed on the amount of time taken to
collect bicycles from the specially designated area.
Bicycles may only be collected between 06h00 and 20h00. Bicycles are to be retrieved within 7 days of
the tour.
Please note that this facility is subject to change for 2013 and passengers are advised to refer to
the website: www.flysaa.com for info on next year's venue.
HANDLING AT ALL OTHER AIRPORTS
Normal handling procedures will apply - i.e. at check-in and delivery. However, you are kindly
requested to check-in at least one hour and thirty minutes prior to departure of your flight. Passengers
travelling on the Mango code share must refer to the Mango website for more information.
INTERNATIONAL PASSENGERS
International passengers must clear their bicycles at first port of entry and follow the process of the
respective Domestic Airport as indicated above.
Where possible, the bicycle will be carried on the same flight on which you are travelling.
It is advisable for cyclists to hand their bicycles in from 03 - 11 March 2010. Bicycles will be accepted
only on presentation of a passenger air ticket and proof of payment. If the cyclist arrived prior to 06
March, they should check the bicycles in at the normal check-in facilities.
Please ensure that you obtain a baggage claim tag (Limited Release Tag) at time of presenting your
bicycle to South African Airways. Kindly note that South African Airways accepts limited liability in
accordance with its General Conditions of Carriage for Passengers and Baggage.
The following important telephone numbers are reflected for your information:
Baggage Enquiries
OR Tambo Int'l Airport
083 308 4078
Baggage Handling Officer
Cape Town Int'l Airport
(021) 936-2202
(021) 936-2203
(021) 936-2850
Enjoy the tour !