WIN-WIN-WIN APPROACHES TO ACCOUNTABLE CARE Payment and Delivery Reforms That Can Improve Patient Care, Control Healthcare Spending, and Support Successful Physician Practices Harold D. Miller President and CEO Center for Healthcare Quality and Payment Reform www.CHQPR.org In the U.S., A Historic Legislative Success ACA Affordable Care Act Goal: Every citizen should have affordable healthcare Method for Achieving the Goal: Give all citizens insurance that would cover the cost of healthcare services when needed © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 2 How to Control Spending on Care When Insurance Is Paying? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 3 How to Control Spending on Care When Insurance Is Paying? Pay for Parts? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 4 What’s the Real Problem With Fee for Service Payment? FFS “Rewards Volume, Not Value” © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 5 What’s the Real Problem With Fee for Service Payment? “I wish I could stop ordering more tests, but I can’t control myself” © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 6 The Real Problem is the Barriers FFS Creates to High-Value Care BARRIERS IN FFS TO HIGH QUALITY, AFFORDABLE CARE LACK OF FLEXIBILITY • No payment for phone calls or emails with patients • No payment to coordinate care among providers • No payment for nonphysician support services to help patients with selfmanagement • No flexibility to shift resources across silos © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 7 The Real Problem is the Barriers FFS Creates to High-Value Care BARRIERS IN FFS TO HIGH QUALITY, AFFORDABLE CARE PENALTY FOR LACK OF QUALITY/EFFICIENCY FLEXIBILITY • Lower revenues if • No payment for phone calls or emails patients don’t make frequent office visits with patients • Lower revenues for • No payment to performing fewer tests coordinate care and procedures among providers • No payment for non- • Lower revenues if infections and physician support complications are services to help prevented instead of patients with selftreated management • No flexibility to shift • No revenue at all if patients stay healthy resources across silos © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 8 Most Current “Payment Reforms” Don’t Fix The Problems with FFS FFS • No payment for services that will benefit patients • Lower revenues from reducing avoidable costs P4P PMPM Shared Savings Shared Savings FFS FFS FFS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 9 Medicare is Slowly Cutting FFS Without Actually Changing It 2014 2015 2016 2017 2018 2019 -4% -5.5-6.5% -8% -11% -12%+ -13%+ FFS FFS FFS FFS FFS FFS + + + + + MU + MU MU MU MU + MU + + + + PQRS PQRS PQRS + PQRS PQRS PQRS + + + + + VBM + VBM VBM VBM VBM VBM © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 10 What Other Industry Tries to Cut Pay for Key Professionals by 25%? Physician Practice Costs 23% Effective Reduction Physician Payment Increases If SGR Cut Is Made © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 11 Instead of Parts, We Should Pay for What We Really Want Pay for Parts Pay for High Quality, Coordinated Care with Good Outcomes at an Affordable Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 12 What Does a (Good) Alternative Payment Model Look Like? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 13 Three Types of Alternative Models Offer True Payment Reform PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 14 Three Types of Alternative Models Offer True Payment Reform PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 15 Three Types of Alternative Models Offer True Payment Reform PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 16 Can an Alternative Payment Model Be Better for Physicians Financially Than Fee for Service? Most of the Money in Healthcare Doesn’t Go to Physicians Physicians: 16% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 18 .. But Most Money Goes to Things That Physicians Can Influence Things Physicians Prescribe, Control, or Influence 84% Physicians: 16% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 19 Medicare Payment Silos Pit Physicians Against Each Other Physician Payment (Part B) Specialty Payment Specialty Payment PCP Payment PCP Payment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 20 All Physicians Could Benefit By Lowering Other Healthcare Costs Total Healthcare Costs (Parts A, B, and D) Hospital & Post-Acute Care Costs (Part A) Drug Costs (Part D) Physician Payment (Part B) Specialist Payment PCP Payment Hospital & Post-Acute Care Costs Drug Costs Specialist Payment PCP Payment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 21 How Do You Reduce Spending Without Harming Patients? 5-17% of Hospital Admissions Are Potentially Preventable Source: AHRQ HCUP © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 23 Millions of Preventable Events Harm Patients and Increase Costs Medical Error and Preventable Complication # Events (2008) Cost Per Event Pressure Ulcers 374,964 $10,288 $3,857,629,632 Postoperative Infection 252,695 $14,548 Complications of Implanted Device 60,380 $18,771 $3,676,000,000 $1,133,392,980 Infection Following Injection 8,855 $78,083 $691,424,965 Pneumothorax 25,559 $24,132 $616,789,788 Central Venous Catheter Infection 7,062 $83,365 $588,723,630 Others 773,808 $11,640 $9,007,039,005 TOTAL 1,503,323 $13,019 $19,571,000,000 Total U.S. Cost 3 Adverse Events Every Minute Source: The Economic Measurement of Medical Errors, Milliman and the Society of Actuaries, 2010 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 24 Many Ways to Reduce Tests & Services Without Harming Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 25 How Much Do Physicians Have to Reduce Spending In Order to Get Adequate Payment For the Services They Deliver? 10 Year Federal Budget Projections for Medicare Physician Payments Only Represent 12% of Projected Medicare Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 27 SGR Repeal & MEI Update Increases Total Spending by 2.6% SGR Repeal & MEI Update: $160 Billion © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 28 Mere 3% Savings in Non-Physician Spending Would Pay for Repeal $160 Billion= 3% of Non-Physician Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 29 But Nobody in DC Believes That Physicians Can/Will Do It CBO expects that physicians would generally choose to participate in the payment options that offer the largest payments for the services they provide… CBO expects that most of the alternative payment models that would be adopted under this legislation would increase Medicare spending. CBO’s review of numerous Medicare demonstration projects found that very few succeeded in reducing Medicare spending. CBO expects that the greater influence of providers within the design process specified in H.R. 2810 would lead to smaller savings than would arise from the development and adoption of new approaches through the [current] CMMI process. Congressional Budget Office Cost Estimate for H.R. 2810 (September 13, 2013) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 30 With “Payment Reform” Like This, CBO Has a Right to Be Skeptical… FFS • No payment for services that will benefit patients • Lower revenues from reducing avoidable costs P4P PMPM Shared Savings Shared Savings FFS FFS FFS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 31 …But With True Payment Reform, There Can Be a Win-Win-Win PAYMENT MODEL HOW IT WORKS HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 32 …But With True Payment Reform, There Can Be a Win-Win-Win PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 33 …But With True Payment Reform, There Can Be a Win-Win-Win PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for physicians and hospitals with low rates of infections and complications Medicare or health plan no longer pays more for high rates of infections or complications Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 34 …But With True Payment Reform, There Can Be a Win-Win-Win PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for physicians and hospitals with low rates of infections and complications Medicare or health plan no longer pays more for high rates of infections or complications Condition- Payment based on the No loss of payment patient’s condition, for physicians and Based rather than on the hospitals using fewer Payment procedure used tests and procedures Medicare or health plan no longer pays more for unnecessary procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 35 How Can Everybody Win? Doesn’t Somebody Have to Lose? PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications HOW PHYSICIANS CAN BENEFIT HOW PAYERS CAN BENEFIT Higher payment for physicians if they reduce costs paid by hospitals Physician and hospital offer a lower total price to Medicare or health plan than today Higher payment for physicians and hospitals with low rates of infections and complications Medicare or health plan no longer pays more for high rates of infections or complications Condition- Payment based on the No loss of payment patient’s condition, for physicians and Based rather than on the hospitals using fewer Payment procedure used tests and procedures Medicare or health plan no longer pays more for unnecessary procedures © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 36 Example: Using Fewer Surgeries to Manage A Patient’s Condition CURRENT $/Patient # Pts Total $ Physician Svcs Evaluations $207 100 $20,700 Non-Surgery $78 50 $3,900 $732 50 $36,600 Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 Treatment of an Acute or Chronic Condition • Physician evaluates patients to determine the best approach to treating a health problem • Surgery is performed on 1/2 of patients • Non-surgical treatment used for remaining 1/2 • Assume that 20% of patients currently receiving surgery would avoid surgery if they understood the risks and if additional support was available for non-surgical treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 37 Most of the Money Is Not Going to the Physician CURRENT $/Patient # Pts Total $ Physician Svcs Evaluations $207 100 $20,700 Non-Surgery $78 50 $3,900 $732 50 $36,600 Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 Physician payment is only 25% of total spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 38 Today, With Fewer Surgeries, Payer Wins, Surgeons and Hospitals Lose CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $207 100 $20,700 0% Non-Surgery $78 50 $3,900 $78 60 $4,680 +20% $732 50 $36,600 $732 40 $29,280 -20% $54,660 -11% 40 $142,760 -20% 100 $197,420 -18% Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $3,569 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 39 “Value-Based Payment Modifier” Still Causes Docs to Lose Money CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 Non-Surgery $78 50 $732 50 Surgery Subtotal $20,700 + $3,900 2% $36,600 $211 100 $21,100 +2% $80 60 $4,800 +23% $747 40 $29,880 -18% $55,780 -9% 40 $142,760 -20% 100 $198,540 -17% $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $3,569 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 40 A Bigger “Value-Based Payment Modifier” Doesn’t Solve Problem CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 Non-Surgery $78 50 $732 50 Surgery Subtotal $20,700 + $3,900 5% $36,600 $217 100 $21,700 +5% $82 60 $4,920 +26% $769 40 $30,760 -16% $57,380 -6% 40 $142,760 -20% 100 $200,140 -16% $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $3,569 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 41 Is There a Better Way? CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 ? Non-Surgery $78 50 $3,900 ? $732 50 $36,600 ? Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 ? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 42 A Better Way: Pay More for Shared Decision-Making & Non-Surgical Mgt CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 Better Payment for Condition Management • Physicians paid adequately to engage in shared decision making process with patients • Physicians paid better to manage non-surgical treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 43 Physicians Could Be Paid More While Still Reducing Total Spending CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $68,680 +12% 40 $142,760 -20% 100 $211,440 -12% Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $3,569 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 44 Do Hospitals Have to Lose In Order for Physicians To Win? CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $68,680 +12% Surgery Subtotal $61,200 Physicians Win Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 Hospital $3,569Loses 40 $142,760 -20% 100 $239,650 Payer Wins 100 $211,440 -12% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 45 What Should Matter to Hospitals is Margin, Not Revenues (Volume) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 46 Hospital Costs Are Not Proportional to Utilization 7% reduction in cost . Costs 100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 20% reduction in volume $1,000 $980 $960 $940 $920 $900 $880 $860 $840 $820 $800 $000 Cost & Revenue Changes With Fewer Patients #Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 47 Reductions in Utilization Reduce Revenues More Than Costs 7% reduction in cost 20% reduction in volume Revenues Costs 100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 20% reduction in revenue $1,000 $980 $960 $940 $920 $900 $880 $860 $840 $820 $800 $000 Cost & Revenue Changes With Fewer Patients #Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 48 Causing Negative Margins for Hospitals Revenues Costs 100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 Payers Will Be Underpaying For Care If Procedures, Readmissions, Etc. Are Reduced $1,000 $980 $960 $940 $920 $900 $880 $860 $840 $820 $800 $000 Cost & Revenue Changes With Fewer Patients #Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 49 But Spending Can Be Reduced Without Bankrupting Hospitals Cost & Revenue Changes With Fewer Patients 100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 $000 Payers Can $1,000 Still Save $ $980 Without Causing $960 Negative Margins $940 for Hospital $920 $900 $880 Revenues $860 Costs $840 $820 $800 #Patients © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 50 We Need to Understand the Hospital’s Cost Structure CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $68,680 +12% 40 $142,760 -20% 100 $211,440 -12% Surgery Subtotal $61,200 Hospital Pmt Surgeries Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $3,569 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 51 Adequacy of Payment Depends On Fixed/Variable Costs & Margins CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $68,680 +12% Surgery Subtotal $61,200 Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 52 Now, if the Number of Procedures is Reduced… CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $68,680 +12% Surgery Subtotal $61,200 Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 40 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 53 …Fixed Costs Will Remain the Same (in the Short Run)… CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% $80,300 0% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 40 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 54 …Variable Costs Will Go Down in Proportion to Procedures… CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 40 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 55 …And Even With a Higher Margin for the Hospital… CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 40 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 56 …The Hospital Gets Less Total Revenue But Higher Margin CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% $164,532 -8% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 40 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 57 …And The Payer Still Saves Money CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 40 $164,532 -8% 100 $239,650 100 $233,212 -3% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 58 I.e., Win-Win-Win for Physicians, Hospital, and Payer CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 Physicians Win $68,680 +12% $80,300 0% Surgery Subtotal Hospital Pmt Hospital Wins Payer Wins Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 40 $164,532 -8% 100 $239,650 100 $233,212 -3% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 59 What Payment Model Supports This Win-Win-Win Approach? CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 40 $164,532 -8% 100 $239,650 100 $233,212 -3% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 60 Renegotiating Individual Fees is Impractical CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% 40 $164,532 -8% 100 $233,212 -3% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 100 $239,650 $4,113 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 61 Pay Based on the Patient’s Condition, Not on the Procedure CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 Non-Surgery $78 50 $3,900 $732 50 $36,600 Surgery Subtotal $61,200 Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 62 Plan to Offer Care of the Condition at a Lower Cost Per Patient CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 Non-Surgery $78 50 $3,900 $732 50 $36,600 Surgery Subtotal $61,200 Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 100 $233,212 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 63 Use the Payment as a Budget to Redesign Care… CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 Non-Surgery $78 50 $3,900 $732 50 $36,600 Surgery Subtotal $61,200 $68,680 +12% 40 $164,532 -8% 100 $233,212 -3% Hospital Pmt Fixed Costs $1,606 45% $80,300 Variable Costs $1,606 45% $80,300 $357 10% $17,850 Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 64 …And Let Physicians & Hospitals Decide How They Should Be Paid CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% 40 $164,532 -8% 100 $233,212 -3% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 65 Flexibility Allows Physicians to Set Appropriate Compensation CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% 40 $164,532 -8% 100 $233,212 -3% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 66 Flexibility Allows Physicians to Set Appropriate Compensation CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $96 60 $5,760 48% $732 50 $36,600 $948 40 $37,920 4% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% 40 $164,532 -8% 100 $233,212 -3% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 67 Would “Shared Savings” Achieve the Same Thing? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 68 Same Example As Before… Year 0 # Patients $/Patient Physician Svcs Evaluations $20,700 100 $207 Non-Surgery $3,900 50 $78 $36,600 50 $732 50 $3,569 Surgery Shared Savings Subtotal $61,200 Hospital Pmt Surgeries $178,450 Shared Savings Subtotal Total Pmt/Cost Savings $178,450 $239,650 Treatment of an Acute or Chronic Condition • Physician evaluates patients to determine the best approach to treating a health problem • Surgery is performed on 1/2 of patients • Non-surgical treatment used for remaining 1/2 • Assume that 20% of patients currently receiving surgery would avoid surgery if they understood the risks and if additional support was available for non-surgical treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 69 Year 1: Physicians & Hospitals Both Lose With Fewer Procedures Year 0 Year 1 Chg Physician Svcs Evaluations $20,700 $20,700 Non-Surgery $3,900 $4,680 Surgery $36,600 Shared Savings Subtotal $29,280 -20% $0 $61,200 $54,660 -11% Hospital Pmt Surgeries $178,450 Shared Savings Subtotal Total Pmt/Cost Savings Reduce Surgery by 20% Year 1: Lower Revenue for Docs & Hospital $142,760 $0 $178,450 $142,760 -20% $239,650 $197,420 -18% $42,230 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 70 Year 2: Losses Are Lower If Shared Savings Are Paid… Year 0 Year 1 Chg Year 2 Chg Physician Svcs Evaluations $20,700 $20,700 $20,700 Non-Surgery $3,900 $4,680 $4,680 Surgery $36,600 Shared Savings Subtotal $61,200 $29,280 -20% $29,280 $0 $6,540 $54,660 -11% $61,200 0% Hospital Pmt Surgeries $178,450 $142,760 $142,760 $0 $14,575 $178,450 $142,760 -20% $157,335 -12% $239,650 $197,420 -18% $218,535 -9% Shared Savings Subtotal Total Pmt/Cost Savings $42,230 $21,115 Reduce Surgery by 20% Year 1: Lower Revenue for Docs & Hospital Year 2: Shared Savings Offsets Some Losses © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 71 …But Physicians and Hospitals Still Have Net 2-Year Losses Year 0 Year 1 Chg Year 2 Chg Cumulative Physician Svcs Evaluations $20,700 $20,700 $20,700 Non-Surgery $3,900 $4,680 $4,680 Surgery $36,600 Shared Savings Subtotal $61,200 $29,280 -20% $29,280 $0 $6,540 $54,660 -11% $61,200 0% ($6,540) Hospital Pmt Surgeries $178,450 $142,760 $142,760 $0 $14,575 $178,450 $142,760 -20% $157,335 -12% ($56,805) $239,650 $197,420 -18% $218,535 -9% $63,345 Shared Savings Subtotal Total Pmt/Cost Savings $42,230 $21,115 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 72 It’s Even Worse Than That… • There is no shared savings payment at all if a minimum total savings level is not reached • If there is a shared savings payment, it’s reduced if quality thresholds aren’t met, even if the quality measures have nothing to do with where savings occurred • The shared savings payment ends at the end of the 3-year contract period, even if utilization remains lower, and the payer keeps 100% of the savings in future years © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 73 So Why Do Payers Like The Shared Savings Model So Much?? It’s easy for them to implement: • No changes in underlying fee for service payment and no costs to change claims payment system • Additional payments only made if savings are achieved • The payer sets the rules as to how “savings” are calculated • Shared savings payments are made well after savings are achieved, helping the payers’ cash flow • All of the savings goes back to the payer after the end of the shared savings contract © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 74 Condition-Based Payment Allows Doctors to Redesign Care & Pmt CURRENT $/Patient # Pts FUTURE Total $ $/Patient # Pts Total $ Chg Physician Svcs Evaluations $207 100 $20,700 $250 100 $25,000 21% Non-Surgery $78 50 $3,900 $240 60 $14,400 269% $732 50 $36,600 $732 40 $29,280 -20% $61,200 $68,680 +12% Surgery Subtotal Hospital Pmt Fixed Costs $1,606 45% $80,300 $80,300 0% Variable Costs $1,606 45% $80,300 $64,240 -20% $357 10% $17,850 $19,992 +12% 40 $164,532 -8% 100 $233,212 -3% Margin Subtotal Total Pmt/Cost $3,569 50 $178,450 $2,397 100 $239,650 $2,332 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 75 Savings from Shifting to Lower Cost Procedures and Settings • Maternity Care – Vaginal delivery instead of C-Section – Term delivery instead of early elective delivery – Delivery in birth center instead of hospital • Back Pain – Less radical surgery – Physical therapy instead of surgery • Chest Pain – – – – History and exam before imaging Lower cost imaging Non-invasive imaging instead of invasive imaging Medical management instead of invasive treatment © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 76 What About Non-Proceduralists? Today: Reactive Care for Chronic Disease, Many Hospitalizations CURRENT $/Patient # Pts Physician Svcs PCP Hospitalizations Admissions Specialist Total Spending $600 $10,000 $400 500 Total $ $300,000 250 $2,500,000 250 $100,000 500 $2,900,000 500 Moderately Severe Chronic Disease Patients • PCP paid only for periodic office visits • Patients do not take maintenance medications reliably • 50% of patients are hospitalized each year for exacerbations • Specialist only sees patient during hospital admissions © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 78 Most of the Money Is Not Going to the Physicians CURRENT $/Patient # Pts Physician Svcs PCP Hospitalizations Admissions Specialist Total Spending $600 $10,000 $400 500 Total $ $300,000 250 $2,500,000 250 Physician Payments = 14% of Total Spending $100,000 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 79 Is There a Better Way? CURRENT $/Patient # Pts Physician Svcs PCP Hospitalizations Admissions Specialist Total Spending $600 $10,000 $400 500 FUTURE Total $ $300,000 $/Pt ? ? # Pts Total $ ? ? 250 $2,500,000 ? ? ? ? 250 $100,000 ? ? 500 $2,900,000 ? ? Chg © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 80 Pay the PCP for Proactive Care Management CURRENT $/Patient # Pts Physician Svcs PCP Hospitalizations Admissions Specialist Total Spending $600 $10,000 $400 500 FUTURE Total $ $300,000 $/Pt $900 # Pts 500 Total $ $450,000 Chg +50% 250 $2,500,000 250 $100,000 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 81 Pay the Specialist to Co-Manage The Patient’s Care CURRENT $/Patient # Pts Physician Svcs PCP Specialist $600 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE Total $ $300,000 $/Pt $900 $300 # Pts 500 500 Total $ $450,000 $150,000 Chg +50% +50% 250 $2,500,000 250 $100,000 $0 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 82 Provide Nursing Support For Patient Education & Care Mgt CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr $600 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE Total $ $300,000 $/Pt $900 $300 # Pts 500 500 Total $ $450,000 $150,000 $80,000 Chg +50% +50% 250 $2,500,000 250 $100,000 $0 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 83 Can We Afford to Double Spending on Ambulatory Care? CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total $600 Total $ $300,000 $300,000 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE $/Pt $900 $300 # Pts 500 500 500 Total $ $450,000 $150,000 $80,000 $680,000 Chg +50% +50% 127% 250 $2,500,000 250 $100,000 $0 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 84 Yes, If It Succeeds In Reducing Hospitalizations CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total $600 Total $ $300,000 $/Pt $900 $300 $300,000 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE 250 $2,500,000 250 # Pts 500 500 Chg $450,000 $150,000 $80,000 $680,000 +50% +50% 215 $2,150,000 -14% 500 $10,000 Total $ $100,000 $0 500 $2,900,000 500 $2,830,000 127% -2.5% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 85 Improved Chronic Disease Mgt Can Potentially Generate Large Savings CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total $600 Total $ $300,000 $/Pt $900 $300 $300,000 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE 250 $2,500,000 250 # Pts 500 500 Chg $450,000 $150,000 $80,000 $680,000 +50% +50% 150 $1,500,000 -40% 500 $10,000 Total $ $100,000 $0 500 $2,900,000 500 $2,180,000 127% -25% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 86 How Can 40% Fewer Admissions Be a Win for the Hospital? CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total $600 Total $ $300,000 $/Pt $900 $300 $300,000 Hospitalizations Admissions $10,000 Specialist (Inpt) $400 Total Spending 500 FUTURE 250 $2,500,000 250 # Pts 500 500 Chg $450,000 $150,000 $80,000 $680,000 +50% +50% 150 $1,500,000 -40% 500 $10,000 Total $ $100,000 $0 500 $2,900,000 500 $2,180,000 127% -25% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 87 Analyze the Hospital’s Cost Structure CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $300,000 $/Pt $900 $300 # Pts 500 500 500 Total $ $450,000 $150,000 $80,000 $680,000 Chg +50% +50% 127% $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $100,000 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 88 Cover Fixed Costs, Save on Variable Cost, Increase Margin CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $/Pt $900 $300 $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $100,000 # Pts 500 500 500 $3,700 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 -0% -40% +10% 127% 150 $0 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 89 Hospital Gets Less Total Revenue, But is Better Off Financially CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $100,000 $/Pt $900 $300 # Pts 500 500 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 150 $2,137,500 -0% -40% +10% -15% 500 127% $0 500 $2,900,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 90 And the Payer Still Spends Less CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $/Pt $900 $300 # Pts 500 500 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 150 $2,137,500 -0% -40% +10% -15% 500 $100,000 $0 500 $2,900,000 500 $2,817,500 127% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 91 Win-Win-Win: Better Care, Higher Physician Pay, Lower Spending CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $300,000 $/Pt $900 $300 # Pts 500 500 500 Total $ $450,000 $150,000 $80,000 $680,000 Providers Win Hospital Wins $6,000 60% $1,500,000 Payer Wins $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $555,000 $82,500 150 $2,137,500 $100,000 $0 500 $2,900,000 500 $2,817,500 Chg +50% +50% 127% -0% -40% +10% -15% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 92 What Payment Model Supports This Win-Win-Win Approach? CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total Specialist (Inpt) Total Spending $600 500 FUTURE Total $ $300,000 $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $10,000 250 $2,500,000 $400 250 $/Pt $900 $300 # Pts 500 500 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 150 $2,137,500 -0% -40% +10% -15% 500 $100,000 $0 500 $2,900,000 500 $2,817,500 127% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 93 Look at What is Being Spent Today in Total on the Patient’s Condition CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total $600 500 FUTURE Total $ $300,000 $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 250 $2,500,000 Specialist (Inpt) $400 Total Spending $5,800 250 $/Pt $900 $300 # Pts 500 500 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 150 $2,137,500 -0% -40% +10% -15% 500 $100,000 $0 500 $2,900,000 500 $2,817,500 127% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 94 Tell the Payer You’ll Do It For Less Than They’re Spending Today CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total $600 500 FUTURE Total $ $300,000 $/Pt $900 $300 $300,000 $400 Total Spending $5,800 250 $100,000 500 $2,900,000 500 500 Total $ Chg $450,000 $150,000 $80,000 $680,000 +50% +50% $1,500,000 $555,000 $82,500 150 $2,137,500 -0% -40% +10% -15% 500 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 250 $2,500,000 Specialist (Inpt) # Pts 127% $0 $5,635 500 $2,817,500 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 95 Use That Budget to Pay Doctors & Hospitals What They Really Need CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total $600 Total $ $/Pt Chg $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $2,500,000 $1,500,000 $555,000 $82,500 $2,137,500 -0% -40% +10% -15% Total Spending $5,800 250 500 500 Total $ +50% +50% $400 $300,000 # Pts $450,000 $150,000 $80,000 $680,000 Specialist (Inpt) 500 FUTURE $100,000 500 $2,900,000 127% $0 $5,635 500 $2,817,500 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 96 Condition-Based Payment Puts the Providers in Charge of Care & Pmt CURRENT $/Patient # Pts Physician Svcs PCP Specialist RN Care Mgr Total Hospitalizations Hospital Fixed Hosp. Variable Hosp. Margin Total $600 Total $ $/Pt Chg $300,000 $6,000 60% $1,500,000 $3,700 37% $925,000 $300 3% $75,000 $2,500,000 $1,500,000 $555,000 $82,500 $2,137,500 -0% -40% +10% -15% Total Spending $5,800 250 500 500 Total $ +50% +50% $400 $300,000 # Pts $450,000 $150,000 $80,000 $680,000 Specialist (Inpt) 500 FUTURE $100,000 500 $2,900,000 127% $0 $5,635 500 $2,817,500 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org -3% 97 “Shared Savings” Doesn’t Allow A Feasible, Win-Win-Win Solution • No actual change in payment to the physicians – No funding for the nurse – No payment for phone calls instead of office visits – No flexibility to proactive outreach instead of reactive care • Arbitrary “share” of savings may not be sufficient to cover higher costs of care or losses from FFS revenue – <50% of savings is not adequate if >50% of costs are fixed © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 98 Opportunities for Reducing Spending Exist in Every Specialty Opportunities to Improve Care and Reduce Cost Cardiology Orthopedic Surgery Psychiatry OB/GYN • Use less invasive and expensive procedures when appropriate • Reduce infections and complications • Use less expensive post-acute care following surgery • Reduce ER visits and admissions for patients with depression and chronic disease • Reduce use of elective C-sections • Reduce early deliveries and use of NICU © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 99 Fee-for-Service Creates Barriers to Redesigning Care Opportunities to Improve Care and Reduce Cost Cardiology Orthopedic Surgery Psychiatry OB/GYN Barriers in Current Payment System • Use less invasive and expensive procedures when appropriate • Payment is based on which procedure is used, not the outcome for the patient • Reduce infections and complications • Use less expensive post-acute care following surgery • Reduce ER visits and admissions for patients with depression and chronic disease • No flexibility to increase inpatient services to reduce complications & post-acute care • Reduce use of elective C-sections • Reduce early deliveries and use of NICU • Similar/lower payment for vaginal deliveries • No payment for phone consults with PCPs • No payment for RN care managers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 100 There Are Win-Win-Win Solutions Through Better Payment Systems Opportunities to Improve Care and Reduce Cost Cardiology Orthopedic Surgery Psychiatry OB/GYN Barriers in Current Payment System Solutions via Accountable Payment Models • Use less invasive and expensive procedures when appropriate • Payment is based on which procedure is used, not the outcome for the patient • Reduce infections and complications • Use less expensive post-acute care following surgery • Reduce ER visits and admissions for patients with depression and chronic disease • No flexibility to increase inpatient services to reduce complications & post-acute care • No payment for phone consults with PCPs • No payment for RN care managers • Joint conditionbased payment to PCP and psychiatrist • Reduce use of elective C-sections • Reduce early deliveries and use of NICU • Similar/lower payment for vaginal deliveries • Condition-based payment for total cost of delivery in low-risk pregnancy • Condition-based payment covering CABG, PCI, or medication management • Episode payment for hospital and post-acute care costs with warranty © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 101 Examples from Other Specialties Opportunities to Improve Care and Reduce Cost Neurology Gastroenterology Oncology Radiology • Avoid unnecessary hospitalizations for epilepsy patients • Reduce strokes and heart attacks after TIA • Reduce unnecessary colonoscopies and colon cancer • Reduce ER/admits for inflammatory bowel d. • Reduce ER visits and admissions for dehydration • Reduce anti-emetic drug costs • Reduce use of high-cost imaging • Improve diagnostic speed & accuracy Barriers in Current Payment System • No flexibility to spend more on preventive care • No payment to coordinate w/ cardio • No flexibility to focus extra resources on highest-risk patients • No flexibility to spend more on care mgt • No flexibility to spend more on preventive care • Payment based on office visits, not outcomes • Low payment for reading images & penalty for 2x • Inability to change inapprop. orders Solutions via Accountable Payment Models • Condition-based payment for epilepsy • Episode or conditionbased payment for TIA • Population-based payment for colon cancer screening • Condition-based pmt for IBD • Condition-based payment including non-oncolytic Rx and ED/hospital utilization • Global payment for imaging costs • Partnership in condition-based payments © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 102 True Payment Reform Is Not Just Taking the Current Fee-for-Service System And Adding Bonuses or Penalties What Takes the Time/Expertise of an Oncology Practice? New 6 Months of Treatment Post-Tx Follow-Up Patient © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 104 What Generates Revenues for an Oncology Practice? New 6 Months of Treatment Post-Tx Follow-Up Patient © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 105 Mismatch Between Revenues and Patient Care in Oncology New Patient 6 Months of Treatment Post-Tx Follow-Up © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 106 Condition-Based Payment Being Developed for Oncology by ASCO New Patient Payment New Patient Higher Payments For More Complex Pts Tx Tx Tx Tx Tx Tx Month Month Month Month Month Month Non-Tx Non-Tx Non-Tx Pmt Pmt Pmt Pmt Pmt Pmt Mo. $ Mo. $ Mo. $ 6 Months of Treatment Post-Tx Follow-Up © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 107 You Can’t Fix a Flawed Payment System With Tiny Add-Ons FFS • No payment for services that will benefit patients • Lower revenues from reducing avoidable costs P4P PMPM Shared Savings Shared Savings FFS FFS FFS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 108 The Quid Pro Quo: Accountability for Controlling Costs PAYMENT MODEL HOW IT WORKS Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) ACCOUNTABILITY NEEDED FROM PHYSICIANS IN RETURN FOR MORE FLEXIBLE PAYMENT Delivering high-quality services at a lower total cost within the bundled payment amount Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Reducing preventable errors and complications, and correcting those that occur with no additional payment Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used Managing a patient’s condition effectively within the condition-based payment amount © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 109 Many Payers Are Unreasonable About the Quid Pro Quo Healthcare Spending Total Spending Per Patient Payments to the Physician If physicians want better payment… © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 110 Payers Try to Make Physicians Accountable for Total Spending Healthcare Spending Total Spending Per Patient Spending on All Other Services the Physician’s Patients Receive Payments to the Physician …physicians need to take accountability for all other spending on patients If physicians want better payment… © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 111 Accountability Must Be Focused on What Each Physician Can Influence Healthcare Spending Total Spending Per Patient Spending the Physician Cannot Control e.g., PCPs can’t reduce surgical site infections e.g., surgeons can’t prevent diabetic foot ulcers e.g., oncologists can’t prevent cancer Other Spending the Physician Can Control or Influence e.g., PCPs can help diabetics avoid amputations e.g., surgeons can reduce surgical site infections e.g., oncologists can reduce complications from drug toxicity Payments to the Physician © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 112 Good Payment Models Focus On Costs Physicians Can Control PAYMENT MODEL HOW IT WORKS FOCUS OF ACCOUNTABILITY Single payment to 2+ Bundled providers who are now Payment paid separately (e.g., hospital+physician) Accountability for the cost and quality of the specific treatment defined in the bundled payment Higher payment for quality care, no extra Warrantied payment for correcting Payment preventable errors and complications Accountability for preventable errors and complications associated with the specific treatment provided Condition- Payment based on the patient’s condition, Based rather than on the Payment procedure used Accountability for costs and outcomes associated with the specific condition(s) being managed © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 113 Spending Per Patient Accountability for Creating “Savings” Is Easier Than It Looks… TODAY YEAR 1 Total Healthcare Spending for a Group of Patients Total Healthcare Spending for a Group of Patients NOTE: Graph Is not drawn to scale Payer Spending Payer Spending YEAR 2 Total Healthcare Spending for a Group of Patients Payer Spending YEAR 3 Total Healthcare Spending for a Group of Patients Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 114 What Purchasers Want and Need is to Reduce Growth in Spending Spending Per Patient TODAY Total Healthcare Spending for a Group of Patients NOTE: Graph Is not drawn to scale Payer Spending YEAR 1 Total Healthcare Spending for a Group of Patients Payer Spending YEAR 2 Total Healthcare Spending for a Group of Patients Payer Spending YEAR 3 Total Healthcare Spending for a Group of Patients Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 115 “Savings” Means Slower Growth Each Year Spending Per Patient TODAY Total Healthcare Spending for a Group of Patients NOTE: Graph Is not drawn to scale Payer Spending YEAR 1 Total SlowerHealthcare Growing Spending Spending for a for Group of Patients Payer Spending YEAR 2 Total Healthcare Spending for a Group of Patients Payer Spending YEAR 3 Total Healthcare Spending for a Group of Patients Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 116 So Significant Savings Is Achieved Even Though Spending is Higher Spending Per Patient TODAY Total Healthcare Spending for a Group of Patients NOTE: Graph Is not drawn to scale Payer Spending YEAR 1 Total SlowerHealthcare Growing Spending Spending for a for Group of Patients Payer Spending YEAR 2 YEAR 3 Total Healthcare SlowerSpending Growing for a Spending Group for of Patients of Patients Total Healthcare Spending SlowerGrowing for a Spending Group of Patients for of Patients Payer Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 117 How Do You Control The Trend? Spending Per Patient TODAY Total Healthcare Spending for a Group of Patients NOTE: Graph Is not drawn to scale Payer Spending YEAR 1 Total SlowerHealthcare Growing Spending Spending for a for Group of Patients Payer Spending YEAR 2 YEAR 3 Total Healthcare SlowerSpending Growing for a Spending Group for of Patients of Patients Total Healthcare Spending SlowerGrowing for a Spending Group of Patients for of Patients Payer Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 118 Identify the Avoidable Spending.. Spending Per Patient TODAY YEAR 2 Avoidable Spending Avoidable Spending Necessary Spending NOTE: Graph Is not drawn to scale YEAR 1 Payer Spending YEAR 3 Avoidable Spending Avoidable Spending Necessary Spending Payer Spending Necessary Spending Payer Spending Necessary Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 119 …And Reduce It Over Time… Spending Per Patient TODAY YEAR 2 Avoidable Spending Avoidable Spending Necessary Spending NOTE: Graph Is not drawn to scale YEAR 1 Payer Spending YEAR 3 Avoidable Spending Avoidable Spending Necessary Spending Payer Spending Necessary Spending Payer Spending Necessary Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 120 …While the Appropriate Spending Can Still Increase…. Spending Per Patient TODAY YEAR 2 YEAR 3 Avoidable Spending Avoidable Spending Necessary Spending NOTE: Graph Is not drawn to scale YEAR 1 Payer Spending Avoidable Spending Necessary Spending Payer Spending Avoidable Spending Necessary Spending Payer Spending Necessary Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 121 So Patients Are Getting Better Care at Lower Cost Spending Per Patient TODAY Avoidable Spending Necessary Spending NOTE: Graph Is not drawn to scale Payer Spending YEAR 1 Avoidable Spending Necessary Spending Payer Spending YEAR 2 Avoidable Spending Necessary Spending Payer Spending YEAR 3 Avoidable $ Necessary Spending Payer Spending © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 122 Don’t These Other Payment Models Involve a Lot of “Risk?” The Goal: Slower Growth in Spending Than Under FFS COST FFS Pmts Actual FFS Pmts FFS Pmts Actual Projected TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 124 To Attract Payers, New Payment Must Be < Projected FFS Spend COST Bundled or ConditionBased Payment Level Lower Pmt FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Actual Proposed TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 125 …If All Goes Well, Provider’s Costs Are Lower Than the Payment… COST Bundled or ConditionBased Payment Level Lower Pmt Lower Costs FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Costs of Svcs Actual Proposed Actual TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 126 ...And Both the Payer and Provider Will “Win” Savings For Payer COST Bundled or ConditionBased Payment Level WINWIN Profit for Provider Lower Pmt Lower Costs FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Costs of Svcs Actual Proposed Actual TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 127 The Risk Physicians Fear: All Won’t Go Well (Costs Go Up).. COST Bundled or ConditionBased Payment Level Excess Cost Lower Pmt FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Costs of Svcs Actual Proposed Actual TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 128 …Creating a Win-Lose Situation Savings For Payer COST Bundled or ConditionBased Payment Level FFS Pmts Actual Loss for Provider Excess Cost Lower Pmt FFS Pmts WINLOSE Alt. Pmt Model $ Costs of Svcs Actual Proposed Actual TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 129 Many Different Reasons Costs May Increase Beyond Payment COST Bundled or ConditionBased Payment Level Savings FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Excess Cost Costs of Svcs Actual Proposed Actual Many Avoidable Complications Failure to Follow Guidelines Overutilization of Services Large Random Variation New, High-Cost Treatment Unusually Costly Patient Higher-Severity Patients TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 130 Physicians CAN Control Many of the Factors Causing Higher Costs COST Bundled or ConditionBased Payment Level Savings FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Excess Cost Costs of Svcs Actual Proposed Actual Many Avoidable Complications Failure to Follow Guidelines Overutilization of Services Large Random Variation New, High-Cost Treatment Unusually Costly Patient Higher-Severity Patients What Physicians CAN Control (Performance Risk) TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 131 But Other Causes of Higher Costs CANNOT Be Controlled by Doctors COST Bundled or ConditionBased Payment Level Savings FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Excess Cost Costs of Svcs Actual Proposed Actual Many Avoidable Complications Failure to Follow Guidelines Overutilization of Services Large Random Variation New, High-Cost Treatment Unusually Costly Patient Higher-Severity Patients What Physicians CAN Control (Performance Risk) What Physicians CANNOT Control (Insurance Risk) TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 132 Physicians Should NOT Be Expected To Take Insurance Risk COST Bundled or ConditionBased Payment Level Savings FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Excess Cost Costs of Svcs Actual Proposed Actual Many Avoidable Complications Failure to Follow Guidelines Overutilization of Services Large Random Variation New, High-Cost Treatment Unusually Costly Patient Higher-Severity Patients What Physicians CAN Control (Performance Risk) What Physicians CANNOT Control (Insurance Risk) TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 133 Four Mechanisms for Separating Insurance and Performance Risk COST Bundled or ConditionBased Payment Level Savings FFS Pmts Actual FFS Pmts Alt. Pmt Model $ Excess Cost Costs of Svcs Actual Proposed Actual Many Avoidable Complications Failure to Follow Guidelines Overutilization of Services Large Random Variation New, High-Cost Treatment Unusually Costly Patient Higher-Severity Patients Performance Risk (Provider’s Responsibility) Risk Corridors Risk Exclusions Outlier Pmt/ Stop-Loss Risk Adjustment TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 134 How Many Patients Do You Need to (Successfully) Manage Total Risk? Who Is the Biggest Commercial Insurer in America? • • • • Aetna? Anthem/Wellpoint? Cigna? United Healthcare? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 136 Who Is the Biggest Commercial Insurer in America? • • • • • Aetna? Anthem/Wellpoint? Cigna? United Healthcare? None of the Above © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 137 For Most Workers, Employers are the Insurer, Not a Health Plan Source: Employer Health Benefits 2012 Annual Survey. The Kaiser Family Foundation and Health Research and Educational Trust 60% of Workers Are Now in Self-Insured Plans © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 138 How Big is the Smallest Commercial Insurer in America? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 139 Companies With <1,000 Workers Take Total Healthcare Cost Risk Sources: Employer Health Benefits 2012 Annual Survey. The Kaiser Family Foundation and Health Research and Educational Trust; State-Level Trends in EmployerSponsored Health Insurance, April 2013. State Health Access Data Assistance Center and Robert Wood Johnson Foundation Fewer employees than typical physician practice panel size © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 140 The Keys to Managing Risk • How Do Small Employers Manage Self-Insurance Risk? – – – – They know who their employees are and can estimate spending They start with what they spent last year and try to control growth They have reserves to cover year-to-year variation They purchase stop-loss insurance to cover unusually expensive cases © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 141 The Keys to Managing Risk • How Do Small Employers Manage Self-Insurance Risk? – – – – They know who their employees are and can estimate spending They start with what they spent last year and try to control growth They have reserves to cover year-to-year variation They purchase stop-loss insurance to cover unusually expensive cases • How Would Physician Practices Manage Risk? – – – – They need to know who their patients are in order to project spending They need to start with last year’s payments and control growth They need some reserves to cover year-to-year variation They need to purchase stop-loss insurance to cover unusually expensive cases © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 142 Should Physicians Fear the Risks of New Payment Models? Risks Under Payment Reform • Will the bundled payment be adequate to cover the services patients need? • Will risk adjustment be adequate to control for differences in need? •How will you control the costs of other providers involved in the care in the bundled payment? • What portion of payments will be withheld based on quality measures? • Will you have enough patients to cover the costs of managing the new payment? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 143 It’s Not More Risk Than Today, It’s Just Different Risk Risks Under FFS Risks Under Payment Reform •Will fee levels from payers be adequate to cover the costs of delivering services? •What utilization controls will payers impose on your services? •What “value-based” reductions will be made in your payments based on “efficiency” measures? •What “value-based” reductions will be made in your fees based on quality measures? •Will you have enough patients to cover your practice expenses? • Will the bundled payment be adequate to cover the services patients need? • Will risk adjustment be adequate to control for differences in need? •How will you control the costs of other providers involved in the care in the bundled payment? • What portion of payments will be withheld based on quality measures? • Will you have enough patients to cover the costs of managing the new payment? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 144 Fee for Service Looks Increasingly Risky 2014 2015 2016 2017 2018 2019 -4% -5.5-6.5% -8% -11% -12%+ -13%+ FFS FFS FFS FFS FFS FFS + + + + + MU + MU MU MU MU + MU + + + + PQRS PQRS PQRS + PQRS PQRS PQRS + + + + + VBM + VBM VBM VBM VBM VBM © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 145 Where Do ACOs Fit Into All of This? Total Healthcare Spending Stems From Many Health Problems PATIENTS Heart Disease Diabetes Back Pain Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 147 Each Patient Should Choose & Use a Primary Care Practice… PATIENTS Heart Disease Diabetes Primary Care Practice Back Pain Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 148 …Which Takes Accountability for What PCPs Can Control/Influence MEDICARE/HEALTH PLAN PATIENTS Heart Disease Diabetes Back Pain Accountable Medical Home Primary Care Practice Accountability for: • Avoidable ER Visits • Avoidable Hospitalizations • Unnecessary Tests • Unnecessary Referrals Pregnancy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 149 …With a Medical Neighborhood to Consult With on Complex Cases MEDICARE/HEALTH PLAN PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice Back Pain Pregnancy Radiology, Urology, Dermatology Accountability for: •Unnecessary Tests •Unnecessary Referrals •Co-Managed Outcomes Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 150 ..And Specialists Accountable for the Conditions They Manage MEDICARE/HEALTH PLAN for: Accountability •Unnecessary Tests •Unnecessary Procedures •Infections, Complications PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice Cardiology Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Management Pmt Back Pain Pregnancy Radiology, Urology, Dermatology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 151 That’s Building the ACO from the Bottom Up MEDICARE/HEALTH PLAN Accountable Payment Models PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice ACO Cardiology Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Management Pmt Back Pain Pregnancy Radiology, Urology, Dermatology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 152 Most ACOs Today Aren’t Truly Reinventing Care or Payment MEDICARE/HEALTH PLAN Fee-for-Service Payment Shared Savings Payment ACO PATIENTS Expensive IT Systems Heart Disease Nurse Care Managers Shared Savings Bonus Diabetes Back Pain Pregnancy Primary Care Radiol., Psych. Cardiology Neurosurg. OB/GYN © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 153 It Hasn’t Been Working Too Well in Medicare So Far • Of the 109 Track 1 (Upside Only) ACOs that started in 2012: – 57 (52%) Track 1 ACOs did not achieve savings in 2013 – 25 (23%) Track 1 ACOs achieved savings, but not enough to receive shared savings payments – 27 (25%) Track 1 ACOs received shared savings payments • Of the 5 Track 2 (Downside Risk) ACOs that started in 2012: – 2 (33%) Track 2 ACOs received shared savings payments – 3 (67%) Track 2 ACOs had to repay a share of losses to CMS © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 154 You Don’t NEED an ACO to Improve Payment for Each Specialty MEDICARE/HEALTH PLAN PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice Back Pain Pregnancy Radiology, Urology, Dermatology Cardiology Group Heart Condition Pmt Neurosurg. Back Group Condition Pmt OB/GYN Group Pregnancy Management Accountable Pmt Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 155 But Docs Working Together As An ACO Can Take a Global Payment MEDICARE/MEDICAID/EMPLOYER Risk-Adjusted Global Payment PATIENTS Heart Disease Diabetes Accountable Medical Home Primary Care Practice ACO Cardiology Group Heart Episode/ Condition Pmt Neurosurg. Group Back Episode/ Condition Pmt OB/GYN Group Pregnancy Management Pmt Back Pain Pregnancy Radiology, Urology, Dermatology Accountable Medical Neighborhood © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 156 For Most Employees, the Employer is the Insurer, Not a Health Plan Source: Employer Health Benefits 2012 Annual Survey. The Kaiser Family Foundation and Health Research and Educational Trust © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 157 For Self-Funded Employers, The Health Plan is Just a Pass Through Purchaser Payment SelfFunded Purchasers ASO Health Plan (No Risk) Providers Provider Claims © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 158 No Incentive for Health Plans to Change w/o Customer Demand Purchasers Health Plans Providers For Health Plan: • Higher costs of implementing new payment models • Savings will (should) go to the purchasers, not the plans © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 159 What We Need Are Purchaser-Provider Partnerships Better Payment and Benefit Structure SelfFunded Purchasers Providers Lower Cost, Higher Quality Care Purchasers and Patients “win” if: • Provider keeps employees healthy • Provider delivers high-quality care at low prices Provider “wins” if: • Patients stay healthy and need less care • Purchaser pays adequately for high-quality care to those who need it © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 160 Purchasers and Physicians Have Common Interests, But Don’t Know It “We’ve started talking directly to physicians, and we’ve discovered that what they want to sell is what we want to buy…” Cheryl DeMars CEO, The Alliance (Employer Coalition in Wisconsin) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 161 Health Plan Implements Changes Purchasers/Providers Agree On Health Plans Implementation Better Payment and Benefit Structure SelfFunded Purchasers Providers Lower Cost, Higher Quality Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 162 Provider-Owned Health Plans Make This Much Easier ProviderOwned Health Plan Better Payment and Benefit Structure SelfFunded Purchasers Providers Lower Cost, Higher Quality Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 163 Can Small Physician Practices Manage Accountable Payments? • Infrastructure/Services – Small physician practices may not have enough patients to justify staff or other services to coordinate care, particularly for patients with complex illnesses (e.g., nurse care managers, patient registries, etc.) • Quality/Cost Measurement – Small numbers of patients make measurement unreliable; physicians may be inappropriately labeled low quality, high cost, or vice versa MD DO MD DO DO MD DO MD MD DO MD DO MD DO MD DO DO MD DO MD ? Better Patient Outcomes & Lower Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 164 Physicians Working Together via IPAs Can Manage Payments Shared Services through IPA Data and analytics to measure and monitor utilization and quality Coordinated relationships with specialists and hospitals Capability for tracking patient care and ensuring followup (e.g., registry) Method for targeting high-risk patients (e.g., predictive modeling Resources for patient educ. & selfmgt support (e.g., RN care mgr) MD DO MD DO MD DO MD DO DO MD DO MD DO MD DO MD MD DO MD DO DO MD DO MD MD DO MD DO MD DO MD DO DO MD DO MD DO MD DO MD Better Patient Outcomes & Lower Cost © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 165 You Don’t Need a Big Health System to Manage Global Payment • Independent PCPs & Specialists Managing Global Payments – Northwest Physicians Network (NPN) in Tacoma, WA is an IPA with 109 PCPs and 345 specialists in 165 practices (average size: 2.4 MDs/practice). NPN accepts full or partial risk capitation contracts, operates its own Medicare Advantage plan, and does third party administration for self-insured businesses. www.npnwa.net – North Texas Specialty Physicians, a 600 physician multi-specialty IPA in Fort Worth, set up its own Medicare Advantage PPO plan and uses revenues from the health plan and capitation contracts to pay its PCPs 250% of Medicare rates and provides high quality, coordinated care to patients. www.ntsp.com • Joint Contracting by MDs & Hospitals for Global Payments – The Mount Auburn Cambridge IPA (MACIPA) and Mount Auburn Hospital jointly contract with three major Boston-area health plans for full-risk capitation. The IPA is independent of the hospital; they coordinate care with each other without any formal legal structure. www.macipa.com © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 166 Which Is More Likely to Generate True Price Competition? Hospital ACO ONE BIG ACO HOSPITAL MD DO MD DO DO MD DO MD DO MD DO MD MD DO MD DO DO MD DO MD MD DO MD DO DO MD DO MD DO MD DO MD MD DO MD DO DO MD DO MD DO MD DO MD IPA ACO HOSPITAL VS HOSPITAL MD DO MD DO DO MD DO MD MD DO MD DO Physician Group ACO HOSPITAL MD DO MD DO HOSPITAL DO MD DO MD © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 167 Key Role for Medical Societies: Helping Physicians Organize Care • Why would you want a health insurance plan to define a “network” of physicians? – A “network” is not just a list of physicians willing to give a discount – A true “network” is a group of physicians working to coordinate care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 168 Key Role for Medical Societies: Helping Physicians Organize Care • Why would you want a health insurance plan to define a “network” of physicians? – A “network” is not just a list of physicians willing to give a discount – A true “network” is a group of physicians working to coordinate care • Why would you want a hospital to define a “clinically integrated network” of physicians? – If the hospital controls the physicians, it will likely focus on how to preserve and increase admissions, not how to keep patients healthy © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 169 Key Role for Medical Societies: Helping Physicians Organize Care • Why would you want a health insurance plan to define a “network” of physicians? – A “network” is not just a list of physicians willing to give a discount – A true “network” is a group of physicians working to coordinate care • Why would you want a hospital to define a “clinically integrated network” of physicians? – If the hospital controls the physicians, it will likely focus on how to preserve and increase admissions, not how to keep patients healthy • Physicians should define their own networks that deliver truly coordinated care, but they need help to do it – Who convenes the meeting to plan the IPA? – Where do the physicians get the technical assistance to help them succeed in new payment models and direct contracting? – Will every physician practice have to pay high consulting fees for the same set of services? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 170 What About Medicare? CMS Wants to “Test” Models, Which Will Take Forever… 6-7 Years SpecialtyDeveloped Accountable Payment Model Proposal SpecialtyDeveloped Accountable Payment Model Proposal SpecialtyDeveloped Accountable Payment Model Proposal 2-3 Years 1-2 Years Multi-Year CMS Demonstration 1 Year Develop Program Rules Review Applications Evaluate Demonstrations Multi-Year CMS Demonstration 6 Mo. Develop Program Rules Use of Payment to Improve Care, Reduce Costs © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 172 …And “Testing” May Not Convince Anyone Anyway • Demonstrations and Pilots will not result in significant or rapid change or accurately predict future results – Physicians and hospitals are unlikely to fundamentally redesign care for temporary payment changes – Good or bad results for demonstration providers do not guarantee results for other providers in other communities © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 173 Testing Has Not Been Used in the Past for Major Payment Reforms • Demonstrations and Pilots will not result in significant or rapid change or accurately predict future results – Physicians and hospitals are unlikely to fundamentally redesign care for temporary payment changes – Good or bad results for demonstration providers do not guarantee results for other providers in other communities • Most major Medicare payment systems have been implemented without formal demonstrations and evaluations in advance – DRGs were implemented in 14 months after Congress required them, with no prior testing – RBRVS was phased in over a 5 year period with no prior testing – OPPS was implemented with no prior testing © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 174 Instead, Allow Physician Practices to Voluntarily Implement Reforms • Demonstrations and Pilots will not result in significant or rapid change or accurately predict future results – Physicians and hospitals are unlikely to fundamentally redesign care for temporary payment changes – Good or bad results for demonstration providers do not guarantee results for other providers in other communities • Most major Medicare payment systems have been implemented without formal demonstrations and evaluations in advance – DRGs were implemented in 14 months after Congress required them, with no prior testing – RBRVS was phased in over a 5 year period with no prior testing – OPPS was implemented with no prior testing • Instead of testing and evaluating, implement better payment models with willing physician practices and evolve over time – – – – Allow “pioneers” to be paid differently without forcing everyone in Provide short-run protections against big swings in revenue Improve payment design, risk adjustment, etc. over time Additional physician practices can join as they see the benefits © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 175 SGR Repeal Provides a Vehicle for True Physician Payment Reform • AMA has been working to get provisions in the SGR Repeal legislation that would require CMS to implement physiciandesigned payment reforms that improve patient care and control Medicare spending, and to exempt physicians from the Value-Based Modifier approach if they participate in accountable payment models • All Specialty Societies and State Medical Societies need to work TOGETHER with the AMA to make this happen in 2015 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 176 This All Sounds Really Hard This All Sounds Really Hard Can’t We Just Keep Doing What We’re Doing Today Until We Retire? The Opportunities to Reduce Costs Without Rationing Are Widely Known Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 179 The Question is: How Will Purchasers Get The Savings? PURCHASER ? Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 180 The Payer-Driven Approach to Achieving Savings Managed Fee-for-Service Readmission Penalty Physician P4P/VBM High Deductibles Prior Authorization Narrow Networks Tiering on Cost PURCHASER Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 181 The Physician-Driven Approach to Achieving Savings PURCHASER Global Pmt/Budget Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Coordinated Care/ Accountable Care Organization Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 182 Very Different Models… Managed Fee-for-Service Readmission Penalty Physician P4P/VBM High Deductibles Prior Authorization Narrow Networks Tiering on Cost PURCHASER Global Pmt/Budget Reducing Hospital Readmissions Helping Patients with Chronic Disease Stay Out of Hospital Reducing Overutilization of Outpatient Services Shifting Preference-Sensitive Care to Lower-Cost Options Coordinated Care/ Accountable Care Organization Reducing the Cost of Expensive Inpatient Care © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 183 …And Very Different Impacts on Physicians Managed Fee-for-Service PURCHASER Global Pmt/Budget 1. Payer defines how care should be redesigned 1. Physicians determine how care should be redesigned 2. Payer obtains all savings from lower utilization 2. Physicians and Purchaser/Payer agree on adequate price for quality care and amount of savings for payer 3. Payer decides how much savings to share with physicians, if any 3. Physicians get to keep any additional savings and to determine how to divide it © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 184 A Different “Triple Aim” • Better Care for Patients – Physicians having the flexibility to design care that matches patient needs • Lower Spending for Payers – Physicians able to use the best combination of services for patients without worrying about which service generates more profits • Financially Viable Physician Practices (and Hospitals) – – – – Physicians paid adequately to deliver high-quality care Physicians able to remain independent if they want to Hospitals paid adequately to cover their standby costs Hospitals able to thrive without acquiring physician practices © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 185 Roles for Specialty Societies and State Medical Societies STATE MEDICAL SOCIETIES • Educate physicians about how alternative payment models can help them deliver better care to their patients and improve their finances • Help physicians organize IPAs and successfully manage contracts with payers and purchasers • Advocate for changes in state law to remove barriers to physician success in new payment models and contracting arrangements • Support AMA efforts to accelerate implementation of physician-friendly alternative payment models in Medicare © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 186 Roles for Specialty Societies and State Medical Societies STATE MEDICAL SOCIETIES • Educate physicians about how alternative payment models can help them deliver better care to their patients and improve their finances • Help physicians organize IPAs and successfully manage contracts with payers and purchasers • Advocate for changes in state law to remove barriers to physician success in new payment models and contracting arrangements • Support AMA efforts to accelerate implementation of physician-friendly alternative payment models in Medicare SPECIALTY SOCIETIES • Educate physicians about how alternative payment models can help them deliver better care to their patients and improve their finances • Help physicians to develop specialty-specific payment models that can be used for direct payment and compensation within global payment • Work with other specialty societies through the AMA to coordinate payment reforms so they are consistent and easier for payers to implement • Support AMA efforts to accelerate implementation of physician-friendly alternative payment models in Medicare © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 187 Learn More About Win-Win-Win Payment and Delivery Reform Center for Healthcare Quality and Payment Reform www.PaymentReform.org © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 188 For More Information: Harold D. Miller President and CEO Center for Healthcare Quality and Payment Reform [email protected] (412) 803-3650 www.CHQPR.org www.PaymentReform.org APPENDIX What About Patients? Payment Reform Is Only Part of the Solution Payment System Patient Provider Ability and Incentives to: • Keep patients well • Avoid unneeded services • Deliver services efficiently • Coordinate services with other providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 191 Benefit Design Changes Are Also Critical to Success Ability and Incentives to: • Improve health • Take prescribed medications • Allow a provider to coordinate care • Choose the highest-value providers and services Benefit Design Payment System Patient Provider Ability and Incentives to: • Keep patients well • Avoid unneeded services • Deliver services efficiently • Coordinate services with other providers © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 192 Barriers In Current Benefit Designs • Co-pays, co-insurance, and high deductibles discourage or prevent patients from using primary care, preventive treatments, and chronic disease maintenance medications © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 193 Example: No Coordination of Pharmacy & Medical Benefits Single-minded focus on reducing costs here... Pharmacy Benefits Drug Costs • High copays for brand-names when no generic exists • Doughnut holes & deductibles ...often results in higher spending on hospitalizations Medical Benefits Hospital Costs Physician Costs Other Services Principal treatment for most chronic diseases involves regular use of maintenance medication © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 194 Barriers In Current Benefit Designs • Co-pays, co-insurance, and high deductibles discourage or prevent patients from using primary care, preventive treatments, and chronic disease maintenance medications • Co-pays, co-insurance, and high deductibles provide little or no incentive for patients to choose the highest-value providers for expensive services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 195 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost Price #1 $20,000 Price #2 $25,000 Price #3 $30,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 196 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost $1,000 Copayment: 10% Coinsurance w/$2,000 OOP Max: $5,000 Deductible: Price #1 $20,000 Price #2 $25,000 $1,000 $2,000 $1,000 $2,000 $5,000 $5,000 Price #3 $30,000 $5,000 $1,000 $2,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 197 Where Will You Get Your Knee Replaced? Knee Joint Replacement Consumer Share of Surgery Cost $1,000 Copayment: 10% Coinsurance w/$2,000 OOP Max: $5,000 Deductible: Highest-Value: Price #1 $20,000 Price #2 $25,000 Price #3 $30,000 $5,000 $1,000 $2,000 $1,000 $2,000 $1,000 $2,000 $5,000 $0 $5,000 $5,000 $10,000 © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 198 Current Transparency Efforts Are Focused on Procedure Price Payment for Procedure dded Provider 1: $25,000 Provider 2: $23,000 -8% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 199 What Hidden Costs Accompany the Lower Price? Payment for Procedure Payment and Rate of Complications Provider 1: $25,000 $30,000 2% $30,000 10% Provider 2: $23,000 -8% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 200 Total Spending May Be Higher With the “Lower Price” Provider Payment for Procedure Payment and Rate of Complications Average Total Payment $30,000 2% $25,600 $30,000 10% $26,000 Provider 1: $25,000 Provider 2: $23,000 -8% +2% Provider 2 has a lower starting price, but is more expensive when lower quality is factored in © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 201 Bundled/Warrantied Pmts Allow Comparing Apples to Apples Payment for Procedure Payment and Rate of Complications Bundled/ Episode Payment Provider 1: 2% $25,600 10% $26,000 Provider 2: Bundled prices show that Provider 1 is the higher-value provider +2% © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 202 APPENDIX Steps to Develop Win-Win-Win Approaches How Do You Develop Win-Win-Win Solutions? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 204 How Do You Develop Win-Win-Win Solutions? 1. Defining the Change in Care Delivery – How can care be redesigned to improve quality and reduce costs? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 205 Best Way to Find Savings Opportunities? Ask Physicians “I have zero control over utilization or studies ordered. I don’t get paid for calling a referring doctor and telling him/her the imaging test is worthless.” Radiologist in Maine “I strongly suspect overutilization of abdominal CT scans in the ER and in the hospital; CT scans lead to further CT scans to follow up lung and adrenal nodules. The hospital focuses on length of stay, but never looks at appropriateness of radiologic studies.” Internist at AMA HOD Meeting “Patients often need to be in extended care to receive antibiotics because Medicare doesn’t pay for home IV therapy. Patient stays in the hospital for 3 days to justify a nursing home/rehab stay.” Orthopedist at AMA HOD Meeting “I do many unnecessary colonoscopies on young men. Give every PCP an anuscope to allow diagnosis of bleeding hemorrhoids in the office.” Gastroenterologist in Maine © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 206 How Do You Develop Win-Win-Win Solutions? 1. Defining the Change in Care Delivery – How can care be redesigned to improve quality and reduce costs? 2. Analyzing Expected Costs and Savings – – – What will there be less of, and how much does that save? What will there be more of, and how much does that cost? Will the savings offset the costs on average? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 207 A Critical Element is Shared, Trusted Data • Physician/Hospital need to know the current utilization and costs for their patients to know whether the new payment model will cover the costs of delivering effective care to the patients • Purchaser/Payer needs to know the current utilization and costs to know whether the new payment model is a better deal than they have today • Both sets of data have to match in order for providers and payers to agree on the new approach! © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 208 How Do You Develop Win-Win-Win Solutions? 1. Defining the Change in Care Delivery – How can care be redesigned to improve quality and reduce costs? 2. Analyzing Expected Costs and Savings – – – What will there be less of, and how much does that save? What will there be more of, and how much does that cost? Will the savings offset the costs on average? 3. Designing a Payment Model That Supports Change – – – – Flexibility to change the way care is delivered Accountability for costs and quality/outcomes related to care Adequate payment to cover lowest-achievable costs Protection for the provider from insurance risk © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 209 How Do You Develop Win-Win-Win Solutions? 1. Defining the Change in Care Delivery – How can care be redesigned to improve quality and reduce costs? 2. Analyzing Expected Costs and Savings – – – What will there be less of, and how much does that save? What will there be more of, and how much does that cost? Will the savings offset the costs on average? 3. Designing a Payment Model That Supports Change – – – – Flexibility to change the way care is delivered Accountability for costs and quality/outcomes related to care Adequate payment to cover lowest-achievable costs Protection for the provider from insurance risk 4. Designing an Appropriate Internal Compensation System – Changing payment to the provider organization does not automatically change compensation to physicians © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 210 How Do You Develop Win-Win-Win Solutions? 1. Defining the Change in Care Delivery – How can care be redesigned to improve quality and reduce costs? 2. Analyzing Expected Costs and Savings – – – What will there be less of, and how much does that save? What will there be more of, and how much does that cost? Will the savings offset the costs on average? 3. Designing a Payment Model That Supports Change – – – – Flexibility to change the way care is delivered Accountability for costs and quality/outcomes related to care Adequate payment to cover lowest-achievable costs Protection for the provider from insurance risk 4. Designing an Appropriate Internal Compensation System – Changing payment to the provider organization does not automatically change compensation to physicians 5. Getting Payers to Use the Payment Model © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 211 APPENDIX Designing a Payment Model For a Particular Specialty or Condition Start With How It Works Today… Health Care Spending Per Patient CURRENT Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale PAYMENT TO PHYSICIAN PRACTICE © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 213 …Identify What Is Not Adequately Supported Today… Health Care Spending Per Patient CURRENT Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 214 …Define The Payment Amount Needed for Good Care Health Care Spending Per Patient CURRENT Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE Larger, More Flexible Payment to More Effectively Address Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 215 Define the Structure of the Payment to Match How Care is Delivered Health Care Spending Per Patient CURRENT FUTURE Billable Services Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 216 You “Pay” for Higher Payments By Looking at Other Services… Health Care Spending Per Patient CURRENT FUTURE Other Providers and Costs • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Services Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 217 …And Reducing Spending Enough to Support Better Payment + Savings Health Care Spending Per Patient CURRENT Other Providers and Costs • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications FUTURE PAYER SAVINGS Other Providers and Costs • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Services Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 218 Savings Come From Identifying Avoidable Spending Today… Health Care Spending Per Patient CURRENT • Unnecessary tests and procedures • Avoidable hospitalizations • Complications • Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE PAYER SAVINGS Other Providers and Costs • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Services Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 219 …Reducing the Avoidable Costs to Produce Savings Without Rationing Health Care Spending Per Patient • Unnecessary tests and procedures • Avoidable hospitalizations • Complications • Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE CURRENT PAYER SAVINGS • • • • Unnecessary tests and procedures Avoidable hospitalizations Complications Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Services Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 220 Accountability Has to Accompany Higher, More Flexible Payment Health Care Spending Per Patient • Unnecessary tests and procedures • Avoidable hospitalizations • Complications • Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE CURRENT PAYER SAVINGS • • • • Unnecessary tests and procedures Avoidable hospitalizations Complications Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications How can the payer be sure the avoidable costs will actually decrease?? Billable Services Flexible Payment Based on Patient Health Needs PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 221 Option 1: Adjust the Payment Based on Performance Health Care Spending Per Patient • Unnecessary tests and procedures • Avoidable hospitalizations • Complications • Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE CURRENT PAYER SAVINGS • • • • Unnecessary tests and procedures Avoidable hospitalizations Complications Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Performance Bonus Billable Services Flexible Payment Based on Patient Health Needs Adjustment to Payment Based on Success in Controlling Other Spending PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 222 Option 2: Bundle the Other Service Costs Into the Payment Health Care Spending Per Patient • Unnecessary tests and procedures • Avoidable hospitalizations • Complications • Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE CURRENT PAYER SAVINGS • • • • Unnecessary tests and procedures Avoidable hospitalizations Complications Readmissions • Tests and Imaging • Facility Costs for Procedures • Hospitalizations • Post-Acute Care • Medications Billable Services PAYMENT TO PHYSICIAN PRACTICE Flexible Payment Based on Patient Health Needs Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 223 Accountability Must Focus on What Physicians Can Control/Influence Health Care Spending Per Patient CURRENT Services Physician CANNOT Control Services Physician CANNOT Control Exclude Other Costs From Accountability PAYER SAVINGS Avoidable Spending Physician(s) Can Control Appropriate/ Necessary Services Physician(s) Can Control Billable Procedures Billable Office Visits NOTE: Relative sizes of different services are not to scale FUTURE Avoidable Spending Physician Can Control Appropriate/ Necessary Services Performance Bonus Billable Services Flexible Payment Based on Patient Health Needs Adjustment to Payment Based on Success in Controlling Other Spending PAYMENT TO PHYSICIAN PRACTICE Unbillable Services (e.g., phone calls, nurses, social svcs) © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 224 7 Key Issues in Designing Successful Payment Reform 1. What are the barriers in current physician payment that need to be fixed? 2. Are there opportunities to reduce total spending through better patient care? 3. What different size and form of payment will allow reduction of the avoidable spending? 4. Will there be enough savings to offset any increase in physician payment and to offset the costs of implementing more flexible payment? 5. How will the physician practice be held accountable for ensuring total spending is lower than it would have otherwise been? 6. How do you assure that quality Is being preserved or improved (i.e. only avoidable services are reduced) if spending is being controlled? 7. How should payment amounts be adjusted for higher-need, higher-risk patients? © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 225 New Focus for Specialty Society Work on Payment UNDER FEE FOR SERVICE UNDER ALTERNATIVE PAYMENT MODELS • Defining CPT codes • Fighting for coverage of CPT codes • Estimating RVUs for CPT Codes • Battling pay cuts to CPT codes • Defining quality measures to get small bonuses under “value-based” payment adjustments to CPT codes • Defining patient conditions that drive need for services (“ConditionBased Payment” codes and risk adjustment) • Estimating the total cost of delivering the best care for a patient’s condition or a particular treatment • Defining appropriate use criteria to protect against underuse © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 226 APPENDIX Risk Corridors No One Expects That the Payment Amount Will Be Exactly Right Actual Cost of Services Cost = Payment Payment Amount Actual Cost of Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 228 Some Random Variation in Costs Will Occur From Year to Year Actual Cost of Services Cost = Payment Payment Amount Actual Cost of Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 229 Physician Practice Can Handle Some Variation, As It Does Today Actual Cost of Services Cost=Pmt+x% Cost = Payment Provider Pays 100% of Extra Cost in this Range Provider Retains 100% of Savings Risk Corridor #1 Risk Corridor #1 Payment Amount Cost=Pmt-x% Actual Cost of Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 230 Payers Should Remain Responsible for All or Part of Large Variation Actual Cost of Services Cost=Pmt+x% Cost = Payment Payer Pays All or Part of Excess Cost Provider Pays 100% of Extra Cost in this Range Provider Retains 100% of Savings Cost=Pmt-x% Risk Corridor #2 Risk Corridor #1 Risk Corridor #1 Payment Amount Risk Corridor #2 Payer Receives All or Part of Savings Actual Cost of Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 231 New Payments Can Start with Narrow Risk Corridors Actual Cost of Services Payer Pays All of Excess Cost Risk Corridor #2 Cost=Pmt+x% Cost = Payment Provider Pays 100% of Extra Cost Provider Retains 100% of Savings Cost=Pmt-x% Risk Corridor #1 Risk Corridor #1 Payment Amount Risk Corridor #2 Payer Receives All of Savings Actual Cost of Services © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 232 Expand Risk Corridors Over Time, As Medicare Did in Part D TIME © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 233 Complex Risk Corridor Arrangements Possible EXAMPLE OF ASYMMETRIC TIERED RISK CORRIDORS Actual Cost of Services Cost=Base+10% Cost=Base+5% Cost = Payment Payer Pays 80% of Extra Cost Provider Pays 20% Provider Pays 50% of Extra Cost Payer Pays 50% of Extra Cost Provider Pays 80% of Extra Cost in this Range Payer Pays 20% Provider Retains 100% of Savings in this Range Cost=Base-8% Cost=Base-15% Actual Cost of Services Provider Retains 60% of Savings Provider Retains 34% of Savings Base Payment Amount Payer Receives 40% of Savings Payer Receives 66% of Savings © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 234 APPENDIX Skills Needed by Physician Practices to Manage New Payment Models What Skills Do Physicians Need to Take Accountability for Cost/Value? Hospital Admits Physician Practice ? Patient Unneeded Testing © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 236 Resources/Capabilities Needed for PCPs to Take Accountability Data and analytics to measure and monitor utilization and quality Coordinated relationships with other specialists and hospitals Method for targeting high-risk patients (e.g., predictive modeling) Physician Practice Capability for tracking patient care and ensuring followup (e.g., registry) Resources for patient educ. & selfmgt support (e.g., RN care mgr) Hospital Admits Patient Unneeded Testing Physician w/ time for diagnosis, treatment planning, and followup © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 237 Capabilities Exist Today, But Don’t Coordinate w/ Physicians Data and analytics to measure and monitor utilization and quality Health Plan or Disease Mgt Vendor Coordinated relationships with other specialists and hospitals Method for targeting high-risk patients (e.g., predictive modeling) Capability for tracking patient care and ensuring followup (e.g., registry) Resources for patient educ. & selfmgt support (e.g., RN care mgr) Physician Practice Hospital Admits Patient Unneeded Testing Physician w/ time for diagnosis, treatment planning, and followup © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 238 Medical Home Initiatives Expand PCP Capacity, But Not Enough Data and analytics to measure and monitor utilization and quality Health Plan Coordinated relationships with other specialists and hospitals Method for targeting high-risk patients (e.g., predictive modeling) PatientCentered Medical Home Capability for tracking patient care and ensuring followup (e.g., registry) Resources for patient educ. & selfmgt support (e.g., RN care mgr) Hospital Admits Patient Unneeded Testing Physician w/ time for diagnosis, treatment planning, and followup © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 239 Goal: Give Doctors the Capacity to Deliver “Accountable Care” Data and analytics to measure and monitor utilization and quality Physician Practice Capable of Managing New Payment Models Coordinated relationships with other specialists and hospitals Capability for tracking patient care and ensuring followup (e.g., registry) Method for targeting high-risk patients (e.g., predictive modeling) Resources for patient educ. & selfmgt support (e.g., RN care mgr) Hospital Admits Patient Unneeded Testing Physician w/ time for diagnosis, treatment planning, and followup © 2009-2015 Center for Healthcare Quality and Payment Reform www.CHQPR.org 240
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