Issue 46 Page 1 | August 2016 A few months have passed since we last published our last Newsletter and some of our readers have asked what has happened. Due to staff and role changes we decided to limit publication to specific issues and messages we needed to convey. Our system upgrade this week is one of those occasions. You may have noticed some of the new features in HealthRoster and Employee on Line. We are really pleased with the changes as some have been long awaited. However, some of these are causing frustration as we haven’t yet been able to explain how they work. So we would like to highlight the key changes in this Newsletter and hope that you will pass on this information to colleagues who haven’t heard the news. e-Rostering User Group – 14th October at 2pm For Roster Creators/Approvers Seminar Room, Tom Rudd Unit, Moorgreen Hospital This is your forum to share your rostering experience, provide us with feedback and learn new tips. Please let us know if you wish to attend so we have some idea of numbers. Contact Us By e-mail [email protected] By phone 023 8047 5160 Issue 46 Page | 2 | August 2016 e-Expenses The ‘enter description/notes’ is now a required field. The reason for travel needs to be added for each trip. This is a requirement for all types of claims: Mileage; Travel; Subsistence; Supplementary. Uploading Images You can now provide image attachments of receipts alongside your claim. You will see this feature in claims for Travel, Subsistence and Supplementary. More than one image can be added per claim and they can easily be removed if mistakes are made. If an image is not attached and the ‘Receipt Available’ box is unticked, then an error message will be returned when saving. If the total passenger or heavy equipment miles is greater than the actual miles then a violation will be activated. Adjustment will be needed before proceeding. A new rule has been added to mileage claims regarding passenger and heavy equipment claims. Issue 46 Page | 3 | August 2016 Approving Claims Approvers can now open any image attachments, inspect these by zooming in or panning and can approve or reject as normal. When the claim is opened the receipt icon will display as yellow to show that the receipts have not yet been viewed Approval of claims will not be possible unless the images are viewed. Each image needs to be opened. Then, when clicking ‘submit’ the disclaimer will require the approver to confirm that the receipts have been checked. HealthRoster – New Features Leave Entitlement Breakdown Three new fields have been added to the ‘Change Entitlement’, Create Person Entitlement’ and ‘Create Posting Entitlement’ options. You can now specify if any hours are carried over or if staff have purchased additional hours. Base Hours was previously ‘Hours per Year’ This information will also show in Employee on Line. There is also now a facility to ‘Add Note’ specifically for leave. Within this section we now have a visible audit trail. From the date of our upgrade any changes made to leave entitlements will show here. The audit trail will be specific to the leave year you have highlighted. Default Leave Day Hours In Personnel > Person Search > Restrictions tab a new Default Leave Hours panel has been added which allow the hours for annual leave per day to be set. This will be particularly welcomed by those staff who work different hours on different days. The default is 7.5. To change this click on ‘Change Person Working Restrictions’ and amend the work time for each day in the ‘Hours of Work’ panel. This will automatically update the default leave hours for that day. Issue 46 Page | 4 | August 2016 If the ‘Use Working Days’ box is unticked then the desired hours can be entered for each day and the ‘Hours of Work’ panel will not change. There are many other new features which you may come across. Unfortunately there is no user guide available at the moment. This is something we have to compile ourselves. So please bear with us and if you need assistance with anything please continue to contact us in the normal way. However, I would like to add that we do have user guides for many standard roster processes available on the intranet. If you are a roster Creator or Approver we need your help to convey to staff who is their first point of contact for certain queries. We receive a high volume of calls regarding EOL and e-Expenses, particularly around the end and start of the month. This is our busiest time and many of these calls should not be coming to us. The most common queries are:1. Warnings when entering travel claims particularly ‘Not Rostered’ and ‘Vehicle Check’ violations. Please ensure your teams contact you regarding any warnings in expenses. We do not add or edit vehicle checks or roster your staff. 2. Locked out of EOL. You should be the first point of contact. There is a “Forgotten Password” function on the log on page. It’s very simple to use but if it doesn’t work, it’s still you they need to contact. You all have access to ‘User Accounts’ and can check EOL account status and reset passwords. Please ensure your teams know who else has access to their roster so they have another name to turn to when you are unavailable. But of course, any issues you cannot solve we are always ready to help and are contactable by email or phone. Thank you Helen Albericci Workforce Systems Manager
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