Job Description for
Field Operations
Management Staffing
Anna Reponen
Anh Luong
Agenda
• Organizational structure
• Job description for
– National directors
– Marketing Managers
– Planning and Building Managers
– Outsourcing Managers
– Financial Managers
– In-house councils
– Human Resource Managers
Organizational structure
HQ London
HQ Finland
National Director
Finland
Marketing
Outsourcing
Planning and Building
In-house council
Finance
Human Resource
National Director
Russia
National Director
Baltic
Job description for
National Directors
Job title: National director
Job description
– Job Analyst: Anna Reponen
– Date Analyzed: 10 June 2005
– Report to: CEO in HQ Finland
– Date verified: 12 June 2005
Job duties and responsibilities
• Overall responsibility of country operations
– Plan, develop, organize, supervise
• Co-operate with central office
– Send reports
• Evaluations of national department
– Provide analysis of the market (competitive situation,
trends)
• Implement objectives and policies provided by the HQ
• Supervise facility managers
• Create and manage public relations
– Government, investors, general public
– Social responsibility
• Represent BPC in public events
– Community activities
Job qualifications and
specifications
• Masters Degree
– Broad understanding of business processes
– International education
• Working experience
– Experience from similar field
– Ability to handle large complex
• Knowledge about the market
– Relations with the government
• Fluent English and local language
• High ethics
• Good personal reputation
Job description for
Marketing Managers
Job title: Marketing Manager
Job description
Department: Marketing and sales
Job Analyst: Anna Reponen
Date Analyzed: 10 June 2005
Report to: National director
Date verified: 12 June 2005
Job duties and responsibilities
• Support facility managers and assist
national director
• Design local marketing strategy and
campaigns
• Support implementation of marketing
strategy
• Completion of market survey
– Customer satisfaction
Job qualifications and
specifications
• University degree in marketing
• Customer service and marketing
experience
• Experience managing people and
multiple priorities
• Effective communication and
interpersonal skills
• Ability to use most common computer
programs
• Ability to manage large projects
• Knowledge about the local market
Job description for
Planning and Building Managers
Job title: Planning and Building
Manager
Department: Planning and building
Job Analyst: Anna Reponen
Date Analyzed: 10 June 2005
Report to: National director
Date verified: 12 June 2005
Job duties and responsibilities
• Define potential areas for new facilities
• Support facility managers
• Negotiate with local administrative body
– Construction licenses
• Plan building processes
• Supervise building processes
• Find contractors for building and planning
– Planning of heating, plumbing, ventilation and electrical
installation
– Configuration
– Architecture
– Actual construction work
• Prepare contracts
• Implement expansion of facilities
Job qualifications and
specifications
• Construction engineering degree
• Minimum few years experience of
working with large construction
processes
– Expert in construction
• Fluent English and local language
• Ability to use most common
computer programs
Job description for
Outsourcing managers
Job title: Outsourcing manager
Job description
– Department: Outsourcing
– Job Analyst: Anh Luong
– Date Analyzed: 10 June 2005
– Report to: National director
– Date verified: 12 June 2005
Job duties and responsibilities
• Implement operational plans
• Manage business negotiations for cost, service,
processes, and contracts.
• Analyze budgets across multiple vendors
• Establish contacts with different companies
• Prepare contracts
• Develop and manage Partner relationships
• Monitor, measure, and continuously improve
business performance goals for Outsourcing
Department through tracking and reporting of
performance metrics and externally benchmarking
performance.
• Manage crises
• Work with facility manager to solve problems
Job qualifications and
specifications
• A Bachelor's Degree in Business, Supply Chain,
Procurement, Operations, or equivalent experience.
• Must have at least 2 years previous outsourcing
experience
• highly self-motivated
• Effectively and easily communicates with individuals at
all organizational levels
• Openly and actively listens to others, clarifying
information when necessary
• Provides accurate and well-organized verbal and written
information
• Pursues creative solutions
• Recognizes inefficient or ineffective processes, and
offers alternative solutions
• Recognizes others for successful ideas
Job description for
Financial managers
Job title: Financial manager
Job description
– Department: Financial
– Job Analyst: Anh Luong
– Date Analyzed: 10 June 2005
– Report to: National director
– Date verified: 12 June 2005
Job duties and responsibilities
• Review and approve invoices for submission to
accounts payable
• Review monthly financial reports, investigate
unusual items, research and reclass as
appropriate
• Create budgets for staff expenses such as
messengers, supplies, telephone usage, etc.
• Work with national director to develop operating
expense budgets
• Work with facility manager to solve problems
Job qualifications and
specifications
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Five to ten years financial experience
Strong analytical skills and knowledge of accounting
Strong excel/spreadsheet skills
Ability to manage multiple projects at a time
MBA/CPA a plus
Effectively and easily communicates with individuals at
all organizational levels
Openly and actively listens to others, clarifying
information when necessary
Provides accurate and well-organized verbal and written
information
Pursues creative solutions
Recognizes inefficient or ineffective processes, and
offers alternative solutions
Recognizes others for successful ideas
Job description for
In-house Counsels
Job title: In-house council
Job description
– Department: In-house legal
department
– Job Analyst: Anh Luong
– Date Analyzed: 10 June 2005
– Report to: National director
– Date verified: 12 June 2005
Job duties and responsibilities
• Provide legal guidance in connection with the
development and structuring of investment
strategies and complex transactions.
• Advise internal clients (investment and
operational leaders) on a broad array of
sophisticated financial transactions - equity
investments, debt acquisitions, derivatives and
other strategic transactions.
• Provide counsel on the on-going development
and implementation of world-class compliance,
risk and legal policies for the business.
Job qualifications and
specifications
• Minimum of 5+ years of successful tenure with a
recognized law firm is essential.
• Detailed understanding of securities laws, derivatives
and structured investments/transactions demonstrated
through prior employment.
• Demonstrated ability to work effectively under pressure
in a rapidly changing environment
• Strong negotiation, analytical and organizational skills
are essential.
• Effectively and easily communicates with individuals at
all organizational levels
• Openly and actively listens to others, clarifying
information when necessary
• Provides accurate and well-organized verbal and written
information
• Pursues creative solutions
• Recognizes inefficient or ineffective processes, and
offers alternative solutions
• Recognizes others for successful ideas
Job description for
Human Resource Managers
Job title: Human Resource Manager
Job description
– Department: Human resource
– Job Analysts: Anh Luong & Anna
Reponen
– Date Analyzed: 14 June 2005
– Report to: National director
– Date verified: 15 June 2005
Job duties and responsibilities
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Reports to the National Director
Provides guidance and consultation to management
in all aspects of the recruitment, selection, and
compensation process
Organize training for the facility managers and the
assistants
Develops and implements human resources
strategies, programs, and initiatives
Develop reporting procedures
Advise managers on organizational policy matters
such as equal employment opportunity and sexual
harassment, and recommend needed changes.
Conduct exit interviews to identify reasons for
employee turnover.
Job qualifications and
specifications
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Bachelor’s degree
3 years related experience
Skills to re-engineer operations and procedures
Ability to supervise and train employees
Knowledge and understanding of state
employment and labor laws, regulations,
procedures, and standards
• Understanding operations of labor unions
• Ability in motivating, developing, and directing
people as they work, identifying the best people
for the job.