Position: Community Engagement Manager
Reports To: Associate Director of Curriculum
Purpose: The Community Engagement Manager serves as the Open Doors Academy (ODA)
liaison to the community, actively seeking out relationships with the goal of engaging
community organizations as partners in ODA programming, recruiting, training and developing
community volunteers and coordination of special programming events. The Community
Engagement Manager also develops and maintains relationships that are already within Open
Doors Academy, such as volunteer corps, interns, and fellows.
Roles and Responsibilities:
Community Engagement & Events
• Develop relationships with neighborhood groups, specific cultural communities, university
groups, social associations, and others. Work with these groups to identify their interests and
to engage them with programs as appropriate.
• When appropriate, connect program partners with the Chief Program Officer and Associate
Director of Curriculum to build forward.
• Enhance the visibility of ODA through participation in local community fairs and outreach
events, attending whenever possible and coordinating a volunteer presence when you cannot
personally attend.
• Establish bi-annual community partners recognition luncheons/ breakfast (2x/year)
• Establish and maintain a database system for all community partners and volunteers
• Responsible for face to face monthly meeting with CMSD community coordinators to ensure
strong collaboration between school and ODA
• Foster positive and collaborative relationships with community residents, local nonprofit
organizations, businesses, and student organizations
• Coordinate and execute key community engagement events, Holiday Dinner, Fall Arts
Showcase, International Festival, Family Fitness Day, and Bowling/ Night at the Museum,
activities, and community volunteer recognition events
• Responsible for entering family event participation into the ODA database system.
• Monitoring the success of community engagement strategies and budget, and making course
corrections
• Successfully implement evaluation tools to gauge and measure impact and partner satisfaction
bi-annually
• Network and collaborating with local organizations and community leaders.
• Submit a monthly scorecard report to supervisor by the 5th of each following month
• Assist and/or lead special projects as assigned.
Volunteer Engagement
• Work with ODA staff to develop a list of volunteer slots to be filled. Develop and manage the
organizations’ volunteer database. Develop and distribute application forms, match volunteers
to available slots; and provide each individual volunteer with a schedule of job assignments.
• Host monthly volunteer orientations the last week of each month for all new volunteers.
• Work with the Training Coordinator and Director of Programming to develop a plan and
protocol for in- depth orientation of volunteers.
• Develop an updated volunteer handbook and other informational materials to hand out at each
session.
• Organize and host a volunteer recognition and thank-you event (in collaboration with the
family events).
Community Engagement Scorecard
Goal/ Objective
Host 5 ODA Family Events Annually
Successfully reach a minimum of 75% of
current population served at each family
event
Host 2 community partners luncheons/
breakfasts per year
Meet monthly with each CMSD school
community coordinators (3) face to face
Host an informational table at a minimum of
4 community events (outside of ODA) per
year
Host 10 volunteer trainings per year
(monthly)
Recruit 15 new volunteers to the organization
annually
Recruit and cultivate 3 new community
partners to the organization annually
Expected Outcome
5 per year
75% minimum
Actual Outcome
2 per year (fall and
spring)
9 times per year/
school
4 events per year
10 per year
15 volunteers
3 organizations
Qualifications
• Bachelor’s degree in human services, education, social impact design, development, social
work, public policy or related field required.
• Minimum two years’ experience in volunteer management, social impact design, corporate
community relations, project management, community organizing or other related areas
required; three years’ experience preferred.
• Technology skills including expertise with Microsoft Office and database management;
willingness to learn new applications and identify innovative ways for technology to
support organizational objectives.
• Familiarity with asset-based and/or social impact design approaches to community
development, volunteerism, and tutoring/mentoring.
• Project management skills: ability to multitask, problem-solve, prioritize, delegate, and to
create systems and processes.
• Ability to work in a fast-paced environment and juggle multiple priorities, and able to react
and adjust quickly to changing conditions.
• Excellent communication skills; able to communicate effectively and articulately in writing
and orally.
• Strong customer focus in all tasks and activities, even while at times under pressure.
• Solid relationship management skills enhancing internal organizational relations and
external community interactions.
• Top priority is to create real social change that leads to better lives and healthier
communities. This drives performance and professional motivations.
• Understands the roles and contributions of all sectors of the community and can mobilize
resources (financial and human) through meaningful engagement.
• Dedicated to shared and measurable goals for the common good; creating, resourcing,
scaling, and leveraging strategies and innovations for broad investment and impact.
• Some evening and weekend hours required.