Members Survey Template

CLUB
LOGO
(CLUB NAME)
END OF SEASON MEMBERS SURVEY
(INSERT YEAR)
____________________________________________________________________________________
PART 1: BACKGROUND INFORMATION
1. Which of the following best describes your position or role within the club?
 Senior Player (Which grade? ________________ )
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Junior Player (Which grade? ________________ )
Club Committee Member
Team Coach
Team Manager
Official
Umpires
Parent of a Player
Supporter
Other (Specify)
__________________________________
2. At the end of the (insert year) Season, how long have you been involved
with the club in the role identified above?





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

<1 year
1 year
2 years
3 years
4 years
5 years
6 years
More than 6 (please specify exact number of years below)
__________________________________
3. What is your gender?
 Male
 Female
4. What is your postcode? _______________
5. What is your current employment status?
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CLUB
LOGO
(CLUB NAME)
END OF SEASON MEMBERS SURVEY
(INSERT YEAR)
____________________________________________________________________________________

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


Student
Employed
Not employed but looking for work
Not employed and not looking for work
Retired
I prefer not to say
6. In which country were you born?
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Australia
Canada
China
Cook Islands
Croatia
Egypt
Fiji
France
Germany
Greece
Hong Kong
India
Indonesia
Ireland
Italy
Korea, Republic of (South)
Lebanon
Macedonia
Malaysia
Malta
Netherlands
New Zealand
Philippines
Poland
Samoa
Singapore
South Africa
Sri Lanka
Tonga
Turkey
United Kingdom (UK)
United States of America (USA)
Vietnam
 Overseas visitor
 Other
Please specify
______________________
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(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
CLUB
LOGO
_____________________________________________________________________________________________________________________________________
PART 2: (Insert Year) SEASON
Please rate how satisfied you were with the following by marking an ‘X’ in the relevant box. If you wish to provide comments about your answer, use the space
under Explanation.
Very
Satisfied
Satisfied
Neither
satisfied nor
dissatisfied
Dissatisfied
Very
Dissatisfied
Don’t
Know or
N/A
Explanation
COMPETITION FORMAT
Length of the
season
Timing of
matches
Location of the
matches
OTHER
COMMENTS
PLAYING
Safety
procedures in
place at games
Your amount of
playing time
Team Selection
Policy
Your team
Standard of
match officials
Quality of
playing fields
OTHER
COMMENTS
Page 3 of 8
CLUB
LOGO
(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
_____________________________________________________________________________________________________________________________________
COACH & DEVELOPMENT
Development of
new skills
Training
sessions
Number of
training sessions
Team coach
Quality of
Coaching
Representative
team
opportunities
Opportunity to
play in various
on-field positions
OTHER
COMMENTS
Page 4 of 8
CLUB
LOGO
(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
_____________________________________________________________________________________________________________________________________
CLUB
Playing fields
Convenience of
Playing fields
location
Club staff
Ease of
registration
Level of
communication
from club
Social culture at
the Club
Management of
volunteers
Player
development
Member benefits
Spectator
behaviour
Overall culture at
the Club
Overall
Experience at
Club
OTHER
COMMENTS
Page 5 of 8
(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
CLUB
LOGO
____________________________________________________________________________________
1. If you or your child plays football, please answer the following questions:
a. Will you or your child play next year?
 Yes
 No
If not, why not?
______________________________________________________
 I don’t know
b. If you play next year, will you play for (insert club name)?
 Yes
 No
If not, why not? _________________________________________
c. Fees
i.
Are you satisfied with the current Fee structure? Please comment.
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
ii.
Any suggestions for next year?
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
d. Uniform
i.
Do you feel that the club’s merchandise is appropriately priced?
_____________________________________________________________
_____________________________________________________________
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(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
CLUB
LOGO
____________________________________________________________________________________
ii.
Any suggestions for merchandise next year?
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
e. Committee
i.
Do you understand what the role(s) of the (insert club name) Committee
Members are?


ii.
Do you feel that the Committee is competent in its running of the (insert
club name)?


iii.
Yes
No
Yes
No
Would you like more information regarding the roles of the (insert club
name) Committee?


Yes
No
f. What do you believe are the Strengths of the (insert club name)?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
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CLUB
LOGO
(CLUB NAME)
ANNUAL MEMBERS SURVEY
(INSERT YEAR)
____________________________________________________________________________________
b. What could be improved at the club for next year?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Thank you for taking the time to complete this survey!
All comments and feedback given in this survey will remain confidential.
Please return this document to the Club Secretary via:

Post: (insert postal address)

Email: (insert email address)

Or Fax: (insert fax number)
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