Cover Sheet SOLUTION REQUIREMENTS ASSESSMENT Stakeholder Needs Solution Concept Value Proposition Solution Specifications Team Name Student Names Course Number Initials Used Section Term/Year Instructor Name Informed Consent This assignment is being conducted in conjunction with a grant from the National Science Foundation. This is a collaborative effort among the following institutions: Washington State University, University of Idaho, Seattle University, and Tuskegee University. The purpose of the study is to develop rigorous classroom assessments that can be used in senior engineering design capstone courses. The assessments are being pilot tested at a variety of institutions and departments to determine their applicability across the nation. After assignments have been completed, you students will be asked to provide brief feedback on the format and quality of the assessment. After completion of the assignment, your work may be graded for course purposes (instructor clarifies this point). After meeting any course requirements your assessments may be used as part of the aforementioned project to improve capstone engineering design course assessments. Any information used in this project will be kept anonymous. If you choose not to have your work included in the study, please see the instructor. This study has been reviewed and approved by the Washington State University Institutional Review Board. If you have any questions or concerns regarding this study you may call Mike Trevisan at (509) 335-7063. Should you have questions or concerns regarding your rights as participants, you may call the WSU IRB at (509) 335-9661. I have read this statement. Student Signature Date Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Solution Requirements Assessment (parts 1 and 2) Purpose Design solutions must satisfy a broad set of stakeholders to be successful. The best solutions satisfy users, manufacturers, investors, technical specialists, and society at large. The purpose of this assessment is to clarify and express your understanding of solution requirements to ensure that you will target the most important needs as you create your design solution. This assessment provides you and others an opportunity to check and refine your understanding of solution requirements for the best solution. Overview of “Stakeholder Needs” and “Solution Concept Value Proposition” In these two exercises, you will define the most important needs of different stakeholders that ought to be satisfied by your design solution. You will identify key stakeholders, list their needs, and synthesize a statement that communicates your understanding of value (benefits) resulting from the envisioned solution. Performance Criteria You can judge your performance in these exercises by using the criteria presented below. Criterion REPRESENTATION OF STAKEHOLDER GROUP UNDERSTANDING OF MOST IMPORTANT NEEDS Criterion AUDIENCE RELEVANCE COMMUNICATION IMPACT Amateur Data not representative of key stakeholder groups; major omissions evident Stakeholder Needs Capable Data fairly representative of key stakeholder groups; possible bias or voids Expert Data represents most important groups; good sampling and breadth Some key needs identified; several serious omissions; wording very vague Most important needs identified; minor omissions; wording generally good All vital needs clearly identified; wording shows understanding of needs Solution Concept Value Proposition Amateur Capable Expert Does not connect well with Connects with all four Connects very well with all stakeholders; ignores values groups, but less well with at four key stakeholder of more than one key group least one key group’s values groups’ values Writing has little impact on reader; not likely to motivate project team Writing has moderate impact on reader; probably will motivate project team Writing makes compelling case; highly motivating to team & key stakeholders Identifying your work Please do not write your names on your Solution Requirements worksheets. Instead, provide your personal information (names, student IDs, etc.) on the cover sheet; on your worksheets place only team name and your team members’ initials. Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Members’ Initials: Team: Date: Stakeholder Needs Instructions Identify the most important needs to be satisfied by your project solution. For each stakeholder group: (a) Describe your sources of information to represent the designated stakeholder group, and (b) State the needs this group sees as most important to the success of your project. Example Stakeholder: Ten potential users of the proposed product, varied ages, equal numbers of men and women The solution must: (1) Perform better than existing products of similar function; (2) Be assembled with common tools Customer or User: The solution must: Investor: The solution must: Technical Specialist: The solution must: Society at Large: The solution must: Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Members’ Initials: Team: Date: Solution Concept Value Proposition Instructions Consider the mindset and values of each primary stakeholder group for your project. Strategize how to communicate the value of your envisioned design solution concisely and compellingly to the broad set of stakeholders you serve. In the space provided below, write a one-paragraph concept value proposition that describes the problem being addressed, the solution concept envisioned, and the most compelling benefits offered to stakeholders by your intended solution. Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Solution Requirements Assessment (part 3) Purpose Design requirements must be defined with specificity and clarity that guide design efforts toward the best solution. These requirements stem from needs of stakeholders, but they must clearly communicate needed information to the design team. The purpose of this exercise is to sort, synthesize, and translate stakeholder needs into clear, measurable “solution specifications.” After these are validated together with stakeholders, refined over time, and used to make design decisions, the final design solutions will meet or exceed expectations of everyone involved. Overview of “Solution Specifications” In this exercise, you will create a list of measurable design specifications (or, specs) that represents input from all key stakeholder groups. This set of specifications will establish targets to be achieved in a highvalue design solution. Performance Criteria You can judge your performance in this exercise by using the criteria presented below. Amateur Specs vaguely written; unclear definition of desired solution state Solution Specifications Capable Specs understandable & focused on need; targets moderately clear Expert Specs define targets with clarity; everyone understands requirements for success VOICE OF CUSTOMER Addresses only most obvious customer/user needs Addresses most important customer/user needs Addresses all vital needs for customer/user satisfaction VOICE OF BUSINESS Cursory attention to financial stakeholders interests Addresses obvious financial stakeholder interests Addresses vital financial stakeholder desires, concerns VOICE OF TECHNOLOGY Allusion to technology-driven limitations or barriers Addresses obvious limitations and barriers for the technology Addresses strategic technical challenges & opportunities VOICE OF SOCIETY Cursory attention to ethical, social or professional issues Addresses obvious ethical, social, professional issues Addresses all key societal issues, impacts, opportunities Criterion USEFULNESS OF SPECIFICATIONS Identifying your work Please do not write your names on your Solution Requirements worksheets. Instead, provide your team’s personal information (names, student IDs, etc.) on the cover sheet; on your worksheet place only your team name and your team members’ initials. Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Members’ Initials: Team: Date: Solution Specifications Instructions Define the most important technical, business, regulatory, ethical, or other requirements or specifications for your project solution. Be as specific as you can, defining the targeted states or conditions that must be achieved for success (e.g., standards, codes). Be sure to include specifications that address needs of users, investors, technical personnel, and society at large. For each specification: (a) Give a brief definition or description of the specification, (b) Specify a desired condition (state or value) for achieving the specification, and (c) State the importance of satisfying this requirement for you to achieve a successful solution. Description of Specification Targeted State Import* Example 1: Positioning accuracy for the reader head relative to reference Example 2: Deformation (dent size) on enclosure after a 3-ft drop Example 3: Outcome of review by Acme Safety Inspection Laboratories +/- 0.02 mm <10 sq. in. Approval level 1 H M M * Importance of this specification to the project’s success: E = essential, H = high, M = moderate, L = low Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Scoring Sheet: Solution Requirements Assessment (parts 1 and 2) Members’ Initials: Team: Date: Stakeholder Needs Scoring Assign one score (integer or decimal between 1 and 5) based on the scale presented below for the Stakeholder Needs worksheet. Use comments to highlight strengths or to suggest ways to make improvements in this area of performance. Criterion REPRESENTATION OF STAKEHOLDER GROUP UNDERSTANDING OF MOST IMPORTANT NEEDS Score = 1 Data not representative of key stakeholder groups; major omissions evident Stakeholder Needs Score = 3 Data fairly representative of key stakeholder groups; possible bias or voids Score = 5 Data represents most important groups; good sampling and breadth Some key needs identified; several serious omissions; wording very vague Most important needs identified; minor omissions; wording generally good All vital needs clearly identified; wording shows understanding of needs Stakeholder Needs Score: ______ Comments: Solution Concept Value Proposition Scoring Assign one score based on the scale below for the Solution Concept Value Proposition paragraph. Use comments to highlight strengths or to suggest ways to make improvements in this area of performance. Criterion AUDIENCE RELEVANCE COMMUNICATION IMPACT Solution Concept Value Proposition Score = 1 Score = 3 Score = 5 Does not connect well with Connects with all four Connects very well with all stakeholders; ignores values groups, but less well with at four key stakeholder of more than one key group least one key group’s values groups’ values Writing has little impact on reader; not likely to motivate project team Writing has moderate impact on reader; probably will motivate project team Writing makes compelling case; highly motivating to team & key stakeholders Solution Concept Value Proposition Score: ______ Comments: Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE) Scoring Sheet: Solution Requirements Assessment (parts 1 and 2) Members’ Initials: Team: Date: Solution Specifications Scoring Assign one score (integer or decimal between 1 and 5) based on the scale presented below for the Solution Specifications worksheet. Use comments to highlight strengths or to suggest ways to make improvements in this area of performance. Score = 1 Specs vaguely written; unclear definition of desired solution state Solution Specifications Score = 3 Specs understandable & focused on need; targets moderately clear Score = 5 Specs define targets with clarity; everyone understands requirements for success VOICE OF CUSTOMER Addresses only most obvious customer/user needs Addresses most important customer/user needs Addresses all vital needs for customer/user satisfaction VOICE OF BUSINESS Cursory attention to financial stakeholders interests Addresses obvious financial stakeholder interests Addresses vital financial stakeholder desires, concerns VOICE OF TECHNOLOGY Allusion to technology-driven limitations or barriers Addresses obvious limitations and barriers for the technology Addresses strategic technical challenges & opportunities VOICE OF SOCIETY Cursory attention to ethical, social or professional issues Addresses obvious ethical, social, professional issues Addresses all key societal issues, impacts, opportunities Criterion USEFULNESS OF SPECIFICATIONS Solution Specifications Score: ______ Comments: Solution Requirements Assessment for Capstone Design—Stakeholder Needs, Solution Concept Value Proposition, Solution Specifications Copyright © Transferable Integrated Design Engineering Education (TIDEE)
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