Local Tour Guide Training Course Module
Introduction: Training Course Briefing on Seminar Rules and Regulations
A. Basic Traits and Attitudes
Module I
Module II
Module III
Module IV
Module V
Introduction to the Philippine Tourism Industry
Effective Communications
Work Values and Traits
Occupational Health and Safety
Child- wise Tourism
B. Tour Guiding Skills and Knowledge
Module VI
Tour Operators, Tour Packages, and Tour Guide
Module VII
Researching, Preparing and Presenting Commentaries
A.
Lecture
History, Culture, Arts, and Religion
Geography and Climate
Flora and Fauna
Philippines Architecture
Philippine Cuisine
National & UNESCO World Heritage Sites
Etiquette and Social Graces
Sustainable Tourism & Ecology
B.
Desk Top
Research
C.Field Research:
Environmental Concerns
Philippine Folklore
Social Structure and Current Issues
Industry and Trade
Handicraft and Shopping
DOT Marketing Thrusts
Assigned Destinations (optional)
Module VIII
A. Tour Operating Cycle
B Tour Guiding Techniques
Module IX
A. Managing Crisis Situations
B Selling Optional Tours
Module X
A. Practical Application Briefing
Practical Application 1 & Critique –
Individual Commentary Development and Delivery
B
Practical Application 2 & Critique –
Situational Group Role Play
C
Practical Application 3 & Critique –
Mock Tour
C. Industry Practices Immersion (optional)
LOCAL TOUR GUIDING SEMINAR
Department of Tourism
SCHEDULE
TOPICS/ACTIVITIES
RESOURCE SPEAKER
REMARKS
Day 1- Monday
8:00- 8:30
Attendance/Registration
8:30 – 9:00
9:00- 10:30
10:30 -12:00
Seminar Rules/Mechanics
Introduction to the Tourism Industry
Values & Effective Customer Service
12:00-1:00
1:00- 5:00
LUNCH
Values & Effective Customer Service
(continuation)
Recap/ Evaluation
Facilitator
DOT
Lecture and
workshop
Day 2 –Tuesday
8:00- 9:00
9:00 – 10:00
Attendance/Grouping Mechanics
Occupational Health & Safety
10:00- 12:00
12:00- 1:00
1:00-3:00
First Aid
3:00- 5:00
Briefing Facilitator
Health Officer
Lecture
Red Cross
LUNCH
Child-wise Tourism
Recap/ Evaluation of Speakers
Research Work by Group
Facilitator
Group work
Research
Day 3 – Wednesday
8:30- 10:00
9:00 – 12:00
12:00- 1:00
1:00- 5:00
Philippine History
Local History
LUNCH
People, Culture & Traditions
Recap/ Evaluation of Speakers
Lecture
Lecture
Facilitator
Day 4 – Thursday
8:30- 9:30
9:00 – 12:00
Topics of Days 1-3
Flora and Fauna
12:00- 1:00
LUNCH
1:00- 4:00
4:00-5:00
Philippine Geography & Climate
Map Reading
Recap/ Evaluation of Speakers
Facilitator
Lecture
Lecture
Facilitator
SCHEDULE
TOPICS/ACTIVITIES
RESOURCE SPEAKER
REMARKS
Day 5- Friday
8:30- 10:00
10:00 – 12:00
12:00- 1:00
Philippine Arts (w/ local emphasize)
Sustainable Tourism & Ecology
LUNCH
Lecture
1:00- 3:00
3:00-5:00
Recap/ Evaluation of Speakers
Facilitator
Day 6- Saturday
8:30- 10:00
10:15 – 12:00
12:00- 1:00
1:00- 2:00
Interpersonal & Communication
Skills
Lecture
Communication Skills ( continuation)
LUNCH
Workshop
Topics of Days 4-5
2:00-3:30
3:30- 5:30
Facilitator
Lecture
Recap/ Evaluation of Speakers
Group Research
Research
Day 7 –Monday
8:30- 11:00
11:00 – 12:00
12:00- 1:00
1:00- 5:00
Oral Reporting
Participants
Facilitator
LUNCH
Research on Individual Assignment
Research
Day 8- Tuesday
8:30- 10:00
BI
Lecture
10:00 – 12:00
12:00- 1:30
LUNCH
1:00- 3:00
Philippine Handicraft Industry
3:00-5:00
Philippine Festivals
Application of Etiquette
Lecture
Recap/ Evaluation of Speakers
Day 9- Wednesday
8:30- 9:30
Topics of Days 6-8
9:30 – 10:30
Tourist Security & Police Relations
9:30- 12:00
Nat’l Monuments, Museums &
Antiquities
LUNCH
12:00- 1:00
1:00-5:00
Museum Tour
Lecture
Field
SCHEDULE
TOPICS/ACTIVITIES
RESOURCE SPEAKER
REMARKS
Day 10- Thursday
8:30- 9:30
Tour Guide Accreditation Rules &
Regulations
9:30 – 10:30
Portrait of Tour Guide
10:30- 12:00
Role & Responsibilities of a Tour Guide
12:00- 1:00
DOT
Professional Guide
Lecture
LUNCH
1:00-2:30
Tour Guiding Ethics
2:30- 3:30
Air ticketing and Techniques
3:30- 5:00
Hotel Procedures
Recap/ Evaluation of Speakers
Lecture
Facilitator
Day 11- Friday
8:30 - 9:30
Tourist Behavior Patterns
9:30 - 12:00
Practical Guiding Techniques
12:00 - 1:00
Professional Guide
Lecture
LUNCH
1:00- 3:30
Practical Guiding Techniques
3:30-5:00
Practical Guiding Exercises
Recap/ Evaluation of Speakers
Script writing
Workshop
Facilitator
Day 12- Saturday
8:30 am – 5:00 pm
w/ Professional Guide
Day 12 – Monday
8:30- 12:00
Video
12:00- 1:00
1:00- 5:30
Participants
LUNCH
Critiquing
By Professional Guide +
Facilitator
Day 13- Tuesday
8:30 - 9:30
Topics of days 9 -11
9:30 - 12:00
Tour Operations Cycle
12:00 - 1:00
LUNCH
1:00- 3:00
Tour Planning & Management
3:00-5:00
Managing Crisis Situations
Recap/ Evaluation of Speakers
Tour Operator
Lecture
Professional Guide
Role Playing
Facilitator
SCHEDULE
TOPICS/ACTIVITIES
RESOURCE SPEAKER
REMARKS
Day 14 – Wednesday
8:30 am- 5:30 pm
Granted tour Guiding
Application
With 3 rators
Day 15- Thursday
8:30- 9:00
Last day of submission
10:00 – 10:30
Evaluation of Seminar
10:30- 11:30
GRADUATION
LUNCH
Participants
DOT Region I
Tour Operator
DOT Manila