Team Building
Overview
• Four Stages of Group Growth
• Groups vs Teams
• Effective Teams
– Characteristics
– Principles
– Leading
– Roles of Members
• Exercise
Stages of Group Growth
Performing
Storming
Norming
Forming
Stages of Group Growth
• Forming
– Feelings
• Excitement
• Anticipation
• Optimism
• Wariness
• Uncertainty
• Guardedness
Forming
Stages of Group Growth
• Forming
– Behaviors
• Deciding what is acceptable behavior, purpose,
& procedures
• Establishing trust
• No clear focus on task or problem
• Answer questions or complaints
Forming
Stages of Group Growth
• Norming
– Feelings
• Acceptance
• Cooperativeness
• Bonding
• Conformity
• Relief the group is headed in right direction
Norming
Stages of Group Growth
• Norming
– Behaviors
• Confiding in one another
• Common goals
• Realistic group parameters
• Cohesion
Norming
Stages of Group Growth
• Norming
– Overcoming Groupthink
• Keep leader opinions silent initially
• Form subgroups
• Bring in outside experts
• Assign team critics/challengers
• Allow second-chance visit of an issue
Norming
Stages of Group Growth
• Storming
– Feelings
• Consensus turns to resistance
• Individual team members
• Members’ personalities
• Chance for success
Storming
Stages of Group Growth
• Storming
– Behaviors
• Arguing & competing
• Bid for power & formation of cliques
• Disagreement w/ leader’s approach
• Testing boundaries
Storming
Stages of Group Growth
• Performing
– Feelings
• Insightfulness towards others
• Satisfaction towards the group’s progress
– Behaviors
• Constructive self-change
• Conflict management
• Teamwork
Performing
Groups vs. Teams
• Teams have:
– Stronger sense of identitification
– Common goals or tasks
– Member & task interdependence
– Differentiated & specialized roles
Effective Teams
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Characteristics
Principles
Leading
Roles of Members
Effective Teams
• Characteristics
– Defined mission, tasks, objective, or function
– Cooperation & communication
– Interdependence
Effective Teams
• Principles
– Trust & confidence
– Delegation &
empowerment
– Cooperation
– Participation
– Respect for individual
– Clearly defined roles
– Dedication &
commitment
– Loyalty
– Communication
– Clarity of team goals
Effective Teams
• Principles
– Communication
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Be clear & direct
Be concise
Listen actively
Avoid interrupting
– Clarity in Team Goals
• Everyone understands purpose & goals
• No confusion or disagreement
Effective Teams
• Leading
– Leaders build credibility by:
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Demonstrating integrity
Clear & consistent
Creating positive energy
Expressing understanding
Managing pros & cons
Encouraging & coaching
Sharing information
Effective Teams
• Leading
– Leaders establish two kinds of goals:
• SMART
– Specific, measurable, aligned, realistic, time-bound
– Target specified but not method
• Everest
– Clear, compelling, & extraordinary
– Not target specific
– Creates inspiration by aiming beyond reachable goals
Effective Teams
• Roles of Members
– Task facilitators: improve efficiency
– Relationship builders: develop team chemistry
Exercise
Summary
• Four Stages of Group Growth
• Groups vs Teams
• Effective Teams
– Characteristics
– Principles
– Leading
– Roles of Members
• Exercise