Intelligent Software Agents for Autonomous Logistic Processes Dr.-Ing. Ingo J. Timm (Senior Researcher) Collaborative Research Center on “Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations” Center for Computing Technologies (TZI) University of Bremen Colloquium of the SPP 1183 Organic Computing Munich, February 24th, 2006 CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Outline 1. Motivation and Introduction 2. Autonomy in Logistics (Windt, Hülsmann) 3. Intelligent Agents for Autonomous Logistic Processes (Müller-Christ, Herzog, Schumacher) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 1 Outline 1. Motivation and Introduction 2. Autonomy in Logistics (Windt, Hülsmann) 3. Intelligent Agents for Autonomous Logistic Processes (Timm, Müller-Christ, Herzog, Schumacher) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations The CRC 637 at the University of Bremen Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Funded by Deutsche Forschungsgemeinschaft since 2004 Interdisciplinary research in the fields Electrical Engineering, Mathematics, Computer Science, Production Engineering, Business Studies Budget: 2 mio € / year 12 sub projects + 1 demonstration project Team: 50+ scientific researchers CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 2 Sub Projects of the CRC 637 Project Domain A – Foundations of Modeling Project Domain B – Methods and Tools A1: Fundamental Studies B1: Reactive Planning and Control Windt (Production Engineering) A2: Sustainable Management Müller-Christ (Business Studies) A3: Monitoring of Autonomous Systems Hülsmann (Business Studies) A4: Rule-based Graph Transformation Kreowski (Computer Science) A5: Dynamics of Autonomous Systems Scholz-Reiter (Production Engineering) / Wirth (Mathematics) Project Domain Z - Infrastructure Z1: Coordination and Management Herzog (Computer Science) Z2: Demonstrator Scholz-Reiter (Production Engineering) Scholz-Reiter (Production Engineering) / Görg (Electrical Engineering) B2: Adaptive Business Processes Scholz-Reiter (Production Engineering) B3: Mobile Communication Networks and Models Görg (Electrical Engineering) B4: Knowledge Management Herzog (Computer Science) B5: Risk Management Herzog (Computer Science) / Schumacher (Production Engineering) B6: Sensorsystems Lang / Laur (Electrical Engineering) B7: Autonomous Adaption of Vehicle Schedules Kopfer (Business Studies) Production Engineering / Logistics Computer Science Business Studies / Management IC-Tecchnologies / RFID CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Involved Faculties and Institutes Faculty 1 – Physics / Electrical Engineering com nets Kommunikationsnetze I MS A S INSTITUT FÜR MIKROSENSOREN, AKTUATOREN UND -SYSTEME I TE M INSTITUT FÜR THEORETISCHE ELEKTROTECHNIK UND M IKROELEKTRONIK Faculty 3 – Mathematics / Computer Science Faculty 4 – Production Engineering and Technology und Steuerung produktionstechnischer Systeme PSPS Planung Applications of Computer & Information Technologies in Production Engineering Faculty 7 – Business Studies and Economics CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 3 Technological Developments Positioning Systems Telematics Interoperability Networking Technology Transportation Technology Network Security Transponder Technology Loading and Transit Equipment Handling Technology Mobile Phone Standards Mobile Data Transfer Machine Learning Terminal Technology CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Holistic Perspective on Logistics Logistics System Task Layers within the CRC 637 Decision System Organisation and Management Information System Informatics methods and I&C Technologies Execution System Human Technical System Material flow and Logistics Mass Energy Information CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 4 Paradigm Shift: Strong Regulation vs. Autonomy Strong Regulation: Hierarchical IT-structure Global Information processing Central Planning and control Paradigm Shift Autonomy: Distributed IT-structure with global communication Local information processing Autonomous, decentralized control CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Outline 1. Motivation and Introduction 2. Autonomy in Logistics (Windt, Hülsmann) 3. Intelligent Agents for Autonomous Logistic Processes (Müller-Christ, Herzog, Schumacher) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 5 Autonomy Autonomy ... as a phenomena in organization theory ... as a phenomena for logistic control Organizational and Managerial Perspective Logistics Perspective Definition Measurement Evaluation Definition Measurement Evaluation Integration of the Perspectives [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Concept of Autonomy Autonomy ... ... describes processes of decentralized decision making in heterarchical structures. ... is based on the ability of interacting elements in non-deterministic systems to make autonomous decisions. ... aims at ensuring a higher degree of reliability and positive emergence of the system by a distributed, flexible management of dynamics and complexity. Strong Regulation 100 % Strong Regulation X Central Planning Instance Today + RFID Autonomy 100 % Autonomy [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 6 Economical Evaluation of Autonomy Evaluation-Tool 1. 2. Description Model Assessment Model Measurement of the Degree of Autonomy and its Modification Measurement of the Economical Effects of Autonomy and its Modification 3. Assignment [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Description Model M 2: Autonomy 100% Polarization Graph M 1: Decentralized Decision Making - 100% 100% 0% 100% M 5: Heterarchy M 3: Non-Determinism 100% Selbststeuerungsgrad einer logistischen Ebene M 4: Interaction Merkmal M1 Dezentrale Entscheidungsfindung Logistische Ebene MerkmalsSpezifizierung E3 Ausführungsebene M1E3 Lokale Disposition I1M1E3 Entscheidungen auf Stückgutebene Σ (GM x M) Σ (GI x I) Σ (GMG x MG) 100 % IndikatorenBildung 100 % MessgrößenDefinition MG1I1M1E3 E-Anzahl MG2I1M1E3 E-Frequenz MG3I1M1E3 E-Wert 100 % Gewichtete Messgrößen-Aggregation Scoring Model Spatial-Temporal Consistency Measurement [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 7 Polarization Graph M2: Autonomy 100% Decision-layer Information-layer Execution-layer M1: Decentralized Decision Making 100% 100% 0% 100% M3: Non-Determinism 100% M5: Heterarchy M4: Interaction Strong Regulation 100% Autonomy 100% [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Autonomy Autonomy ... as a phenomena in organization theory ... as a phenomena for logistic control Organizational and Managerial Perspective Logistics Perspective Definition Measurement Evaluation Definition Measurement Evaluation Integration of the Perspectives [Hülsmann et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 8 [Windt et al., 2006] Degree of Logistical Goal Satisfication Approach of Evaluating Autonomous Logistics Processes Globales Zielsystem Maschine z Auftragsklasse Lokale Zielvorgabe e - Logistisches Auftragscontrolling Regler bei Auftragsende Stellglied Produktionsprozess x Dynamics Æ ComplexityÆ Logistical Evaluation of Autonomy Key Performance Indicators Messung der logistischen IstKennzahlen Assessment Level I Evaluation of the System Degree of Autonomy Criteria-Catalogue Merkmalsklassen Entscheidungsfindung Beschreibung Merkmale Ausprägungen Zeitliches Verhalten des Zielsystems Statisch Überwiegend statisch Überwiegend dynamisch dynamisch Organisationsstruktur hierarchisch Überwiegend hierarchisch Überwiegend heterarchisch heterarchisch keine einige viele unbegrenzt Anzahl Entscheidungsalternativen Art der Entscheidungsfindung Assessment Level II Evaluation of Logistical Objects Globales Zielsystem statisch e Lokale Zielvorgabe Regler - Logistisches Auftragscontrolling bei Auftragsende Stellglied Produktionsprozess x Informationsverarbeitung Entscheidungsausführung Element determ. System determ. Element determ. System nicht-determ. E nicht-determ. S determ. Beides nichtdeterm. Datenhaltung zentral Überwiegend zentral Überwiegend dezentral dezentral Datenverarbeitung Überwiegend zentral Überwiegend dezentral dezentral keine Datenbereitstellung Kommunikation Koordination unflexibel Wenig flexibel flexibel Sehr flexibel Keine Elemente identifizierbar Wenige Elemente identifizierbar Viele Elemente identifizierbar Alle Elemente identifizierbar keine andere selbst Selbst und andere zentral Flexibilität Identifizierbarkeit Fähigkeit zur Messung Assessment Level III Evaluation of Decision Alternatives lernen Systemelementebene Systemebene Systemverhalten Interaktionsfähigkeit Messung der logistischen IstKennzahlen regelbasiert Subsystemebene Ort der Entscheidungsfindung Maschine z Auftragsklasse Zunehmender Selbststeuerungsgrad e - Regler Stellglied Experiments on Autonomy CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Evaluation of Autonomous Logistic Processes Global Objectives Deriving Alternatives • Generation of Alternatives • Assessment of Alternatives • Decision Making Execution of Decisions Lokale Zielvorgabe Logistisches Auftragscontrolling e - Regler bei Auftragsende Stellglied Messung der logistischen IstKennzahlen Ressource z Order Type Goal Satisfaction of Global System Local Goal Logistical Order Controlling e - Controller Order Completion Actuator Production Process x Measurement of Logistical Key Performance Indicators Goal Satisfaction of Logistical Object Logistical Object e Deviation z Failure x Regulation [Windt et al., 2006] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 9 Outline 1. Motivation and Introduction 2. Autonomy in Logistics (Windt, Hülsmann) 3. Intelligent Agents for Autonomous Logistic Processes (Müller-Christ, Herzog, Schumacher) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Agents as Enabling Technology [Eurogate, 2005] As enabler (or “simulator”) of autonomous processes implement imitation real world system model knowledge about internal structures and agent organizations, preserving structure may represent a physical entity (truck, ship, package), and behavior Iare aware of actors situated in the environment, I O agent O are able of perceiving changes in their environment, have the ability to communicate, and solutions have a defined economic scope of representing their enterprise. CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 10 Challenges for Intelligent Software Agents Large number of distributed processes: centralized decision-making is not feasible Competitive environment: Knowledge as tradable good and resource Multi-dimensional risks Situation-aware decision-making Identification of chances resp. synergies Gap between strategic objectives and operational decision-making resp. Compensation of loss of control by comprehensive behaviour CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 11 Scenario: Paper Roll Logistics 6:00 A shipment of 4.000 rolls of paper arrives in Bremerhaven. 1.000 rolls have to be delivered to a small publisher in Emsland, 3.000 rolls have to be sent to a large publisher in Hamburg by 18:00. 7:00 Suddenly, hail damages 500 rolls (for the huge publisher in Hamburg) Transportation Requirements Paper rolls for high-speed presses High weight, specific unloading equipment Rolls are sensitive to humidity, etc. Paper rolls are expensive improve w c a n we o H Today’s Approach this situa tion? 7:30 Stop of unloading procedure, information of central logistic unit 9:30 Experts arrive at port and estimate damage (500 rolls useless for the publisher in Hamburg). Undamaged rolls are sent with time delay to the publisher; damaged rolls are disposed. ¾Additional costs: ~1 mio € (damaged rolls, replacement, conventional penalties) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Autonomous Logistic Processes Software System Real World CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 12 Model of Autonomous Decision Processes Social Decision Sustainable Management Contradiction Management Boundary Management System Participation Management Risk Management by and for Technical Systems Autonomous Identification Generation of 4 Alternatives Optimization Technical Decision System Knowledge Management by and for Technical Systems Representation & Inferences Acquisition & Maintenance Strategic Decisions on the Level of the Social System Delegation of Decision Competences Goal Satisfaction on Technical-operational Level Processing & Learning Implication of Delegation to Sustainable Management CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Representation and Inference Knowledge Model Representation of logistical domain knowledge within an extensive ontology for transportation and production (OWL-DL) Cargo Food Vehicle Motor Vehicles Truck Frozen Food Chiller CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 13 Representation and Inference Knowledge Model Representation of logistical domain knowledge within an extensive ontology for transportation and production (OWL-DL) Representation of complex domain knowledge and spatio-temporal knowledge by rules (SWRL resp. Prolog- and HiLog-rules in F-Logic/FLORA) temp_sens(CARGOTYPE,CARGOSIZE,FROM,TO) :Fracht Fahrzeug get_environment_temperature(ENVTEMP), ENVTEMP < 20, get_chiller_type(CHILLER), Kraftfahrzeug get_distance(FROM,TO,DIST), Lebensmittel check_chiller(CHILLER,CARGOTYPE,CARGOSIZE,20,DST). Lkw :check_chiller(normal_unit,frozen_food,_,X,_) X > 35, !, fail. Tiefkühlkost check_chiller(_,_,_,_,_). Kühl-Lkw CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Representation and Inference Knowledge Model Representation of logistical domain knowledge within an extensive ontology for transportation and production (OWLDL) Representation of complex domain knowledge and spatio-temporal knowledge by rules (SWRL resp. Prolog- and HiLog-rules in F-Logic/FLORA) Reasoning Racer: Inference system for ontologies (transfer to Pellet is analyzed) XSB: Inference system for complex Prolog-/HiLog-rules CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 14 Framework for Distributed Knowledge Management Infrastructure for KM functionalities, e.g., •Acquisition (data, information, knowledge) •Logical inferences •Providing knowledge for agents Agent-based role model for External Interaction in Roles decomposition of KM functionalities Competitive interaction mechanisms based for negotiation on knowledge as tradable good Implication from sustainable management •Formation of knowledge coalitions •Retrieval of partners for cooperation (reputation, trust) ¾ Knowledge management emerges from Internal Interaction in Roles the interaction of agents CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Agents Based on Knowledge and Risk Management Deliberation Cycle of Agents Perception Situation Situation Analysis Analysis Identification Identification of of Risks Risks (Chances) (Chances) Option Option Selection Selection Action Knowledge Knowledge Acquisition Acquisition Evaluation Evaluation Risk Management Knowledge Management Decision Support CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 15 Risk Management Knowledge-based identification of risks • Representation of situation-dependent risk patterns • Identification is based on pattern matching (Inferences on the basis of HiLog queries) Recognition of uncertainty • Evaluation of uncertainty intervals (based on the Dempster/Shafer evidence theory) Acquisition of additional knowledge • Importance is determined by the size of the uncertainty interval as well as height of the risk CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Solution of the Paper Role Scenario 6:00 Shipment paper roles reaches Bremerhaven 7:00 Hail damages paper roles Solution with Knowledge Management 7:00 Humidity sensors register damage 7:01 Sensor system informs the risk management the risk management system (RMS). RMS requests additional information on cargo… 7:03 Additional information are received 7:05 The system computes an optimal solution: 371 damaged roles, which cannot be used by the publisher in Hamburg, are sent to the small publisher in Emsland. 129 paper roles are lost and exchanged by material in another stock in Passau ¾Benefit: almost no time loss through flexible solution in real-time such that there are no additional costs for priority transportation or conventional penalty: ~100 T€ (replacement of roles, disposal) CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 16 Simulation of Autonomous Logistic Processes Configuration of Simulation Visualization Documentation, Supervision, Filtering CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Conclusion The DFG Collaborative Research Center „Autonomous Cooperating Logistics Processes: A Paradigm Shift and its Limitations“ ... CRC 637 focuses on a long-term, interdisciplinary field of research, combines the investigation of highly dynamic logistic processes with the development and application of recent I&C technologies, is based on a well proven interdisciplinary combination of the necessary research groups at the University of Bremen, has significant relevance for practical applications and high potential for future technology transfer, integrates industrial partners from the very beginning. CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 17 Contact Autonomous Cooperating Logistic Processes A Paradigm Shift and its Limitations Internet: www.sfb637.uni-bremen.de Dipl.-Ing. Michael Freitag (Managing Director) Dr.-Ing. Ingo J. Timm University of Bremen Center for Computing Technologies (TZI) Am Fallturm 1 28359 Bremen Phone: Fax: Email: 0421 / 218 81 70 0421 / 218 71 96 [email protected] University of Bremen BIBA Hochschulring 20 28359 Bremen Phone: Fax: Email: 0421 / 218 97 90 0421 / 218 81 63 [email protected] CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations Upcoming Event: Fourth German Conference on Multiagent Systems Technologies (MATES‘06) http://www.dfki.de/MATES/ [Eurogate, 2005] Klaus Fischer, Ingo J. Timm (Program Co-Chairs) Elisabeth Andre, Ning Zhong (General Co-Chairs) Thank you for your attention ! CRC 637 Autonomous Cooperating Logistic Processes – A Paradigm Shift and its Limitations 18
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