International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016), pp. 181-190 http://dx.doi.org/10.14257/ijseia.2016.10.7.18 Adaptation of Mobile First Strategy for E-Business in Agriculture Mechelle Grace Zaragoza1 and Haeng-Kon Kim2* 1, 2 School of Information Technology, Catholic University of Daegu, Korea 1 [email protected], 2*[email protected] Abstract E-Business is situated to as having connections everywhere like purchasing and advertising goods 24 hours/7 days a week, may it be through your desktop or mobile phones. It’s not surprising that businesses have a need to reach a mobile audience since competition online is dedicated to making your websites more visible and reachable for the users. Mobile promotes the entire business life cycle as of today. We present Mobile First Strategy approach in meeting your customer where a customer is looking for you in a manner appropriate to the screen the customer is using to interact with you. To be more dedicated in making your sites as reachable as possible because if you don’t require a mobile-friendly site for your audience to be satisfied with your service, chances are, they might consider a more responsive one. Understanding the adaptation of mobile first strategy and the rise of mobile users that contributes to a successful e-business will help increase the recognition of agriculture products. Keywords: E-business, mobile first strategy, agriculture 1.Introduction E-business transactions are conducted over the Internet. This allows for many different ways of conducting business. Transactions may involve material goods, immaterial services, or rights and responsibilities that payment may be online or through the Internet. [1] More formally, we focus only on how to buy stuff to larger and less portable screens at home, but this will change the way we thought about e-business in the upcoming years for users demand anywhere and anytime, the access to “business world” to the extent that they expect easy and quick access since that is the main reason why is it called electronic business or simply e-business. Some point to the emergence of super-popular iPhone and android phones which are handy serves as a substance for consumers and its services to reach their customers. So changing the way companies think and change into a mobilefirst strategy will ensure that they will capture these markets before going after users who are still tethered to larger and less portable screens. Imagine your business presented on hand held phones for easy access. 2. Understanding E-Business Electronic business can be defined as the use of the internet to network and empower business processes, electronic commerce, organizational communication and collaboration within a company and with its customers, suppliers, and other stakeholders. On the other hand, defining electronic commerce (e-commerce) to not mistaken the definition of the two, is the buying and selling, marketing and servicing of products and services via computer networks. [2] It primarily stands for internet enabled business. The enabling process is based upon application of internet technologies (Intranets-a local or restricted communications network, especially a private network created using World Wide Web software and * Corresponding Author ISSN: 1738-9984 IJSEIA Copyright ⓒ 2016 SERSC International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) Extranets-is a private network that uses Internet technology and the public telecommunication system to securely share part of a business's information or operations with suppliers, vendors, partners, customers, or other businesses.) are related to 9HTTP, HTML,XML, Cobra, etc.) [3] 2. 1. Types of Electronic Commerce There are many various classifiers of electronic commerce and many different methods to characterize these clusters. Academics determined numbers of frameworks for classifying electronic commerce, but each one wants to illustrate it from a unique perspective. The main different classifiers of electronic commerce are Business-toBusiness (B2B), Business-to Consumer (B2C), Consumer-to-Consumer (C2C), Consumer to-business (C2B) and Mobile Commerce (M-Commerce). B2B Business-to-Business is a type of commerce transaction that exists between businesses or a transaction that occurs between a company and other company to transfer of services and products. Possible explanations for this might be that Business-to-Business includes online wholesaling in which businesses sell materials, products and services to other businesses on the websites. B2C Business-to-Consumer refers to transactions between a business and its end consumer and so it creates electronic storefronts that offer information, goods, and services between business and consumers in a retailing transaction or Internet and electronic commerce model that indicates a financial transaction or online sale between a business and consumer. C2B Consumer-to-Business is the transfer of services, goods or information from people to business or it is a business model where end users create products and services that are used by business and institutions. C2C Consumer-to-Consumer is an electronic Internet facilitated medium, which involves transactions among users and business model which two consumers deal business with each other directly. M-Commerce The term of Mobile Commerce was invented in 1997 to aim “the buying and selling of products, information and services” via wireless handheld devices such as cellular phones, laptops and personal digital assistants. These wireless devices interact with computer networks that have the ability to conduct online merchandise purchases. Mobile commerce allows to users access to Internet and shopping in it without needing to find a place to plug in. Mobile Commerce transactions continue to improve and the phrase includes the purchase and sale of a wide range of products and services, online banking, bill payment, information delivery and so on. [4] 182 Copyright ⓒ 2016 SERSC International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) 2.2. The Role of E-Business 1. NEW ECONOMY The Internet has created a new economy, which by its explosive growth and sheer size already changed our perception of a traditional way of doing business. In order to be successful on the net, you don’t have to be a giant like them. Many small and mid-size companies managed to build online businesses quite profitably. In fact, studies show small and mid-size companies will be the main growth force of e-commerce in coming years. 2. THE INTERNET IS A PERFECT VENUE FOR BUSINESS. In order to make a sale, you need visitors to come to your shop. On the Internet, your shop could be only a click away from your prospective customers. With proper marketing, your Internet storefront can have more buyers than you ever can get in a brick and mortar shop. 3. COMPANY’S IMAGE. Whether you sell products or services online or not, in today’s world you have to have a corporate presence on the Internet. Otherwise, as you must have noticed that people simply don’t take your business seriously if you tell them that your company does not have a website. A nice corporate site definitely increases the image of a company especially if it has great product or service related content to go with. 4. PROVIDE BETTER CUSTOMER SUPPORT. Customer accusation and retention are one of the key factors of the business value chain. Thanks to Internet technology, the business can provide customer support more effectively. This means better customer satisfaction and increase of profitability. 5. MAKE INFORMATION MORE EASILY AVAILABLE TO CUSTOMERS. Just a couple of years ago, companies used to require days to deliver products or services update information to their customers. Things have changed since then. Today you can add or make any changes to your company and product-related content virtually in a matter of a couple of hours, publish on your site and share with the whole world. 6. CUT COSTS. New technologies allow you to take virtually any part of your business online, that include supply chain management, billing, shipping, procurement etc. Streamlining these business processes through online systems will allow companies to cut costs significantly in almost every sphere of any business. For example, companies can reduce more than five percent of their maintenance, repair and operation costs by adopting e-business solutions. This five percent savings can turn into 50% of a company’s net profit! 7. ABILITY TO DO BUSINESS 24 HOURS. How else you can continue making sales, while your stuff are sleeping! The biggest advantages of online shops are that they are open 24 hours a day year round. Thanks to Internet off time, when your shop is generally closed, sales in some cases can be more than your regular business hours! Copyright ⓒ 2016 SERSC 183 International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) 8. LOW START UP COSTS. Building a website does not require big investments. There are many low-cost tools available today, which can help you create sites from very scratch. Many business portals allow you to build websites from templates. For less than 100$/month, you can have a full-fledged corporate e-business site with all e-commerce features! 9. YOU PHYSICAL PRESENCE COULD BE IN ANY LOCATION. The World Wide Web allows you to do business from any part of the world. Your physical location, except for few cases is not that important since you conduct your business online. 10. GO GLOBAL Thanks to the Internet you can instantly become a global player. In fact, you don't have to invest large sums of money to do this. There are literally hundreds of vertical and horizontal e-marketplaces available on the net. The right determinant of e-business success is the same like any offline business. You have to have a great idea, you have to have a business plan, there should be a value proposition for prospective clients and you should have belief in it and your ability! Getting online is becoming cheaper and easier thanks to the emergence of new technologies but marketing on the Internet is becoming more expensive. [5] 4. Adopting Mobile First Strategy 4.1. Defining Mobile First Strategy (Image source: Luke Wroblewski.MOBILE FIRST) Figure 1. Global Smartphone Shipments Surpassed Global PC Shipments Two Years Earlier Than Predicted In Figure 1, as predicted a few months back by Morgan Stanley, smart phones passed global PC shipments for the first time in history. These numbers do not include the number of PC’s that are already in use. While the new smart phone shipments have overtaken new PC shipments, In terms of total numbers already in use the PC is still 184 Copyright ⓒ 2016 SERSC International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) leading. It’s only a matter of time before the tables turn. [6] If you still have it in your head that mobile web design and application development is a niche industry, you need to change your way of thinking. Mobile isn’t a trend, nor is it even the future, it’s the present. Evidence about this is in the UK, the outlook for mobile business is rosy, according to the Raconteur report: “Figures from the Centre for Economics and Business Research show 5.6 million people already use their mobile devices to buy goods and services online. This is expected to rise to 20 million in the next six years, by which time online mobile purchases will be worth more than £18 billion, up from £48 billion in 2013.[7] Marketing Research Improve Build Production List Test and Debug Choosing Developers Launch Creating your Mobile First Design Figure 2. Mobile First Strategy Approach to E-business In Figure 2, we proposed a strategy on planning to start an agri-business through mobile first strategy. Although mobile first strategy simply allows mobile devices and it's not building an application and deploying it to mobile devices and is software deployment alone, the mobile-first mentality isn't about written documents or lines of code. This Mobile First Strategy Approach to E-business will help our agri-business plan things ahead. You design everything -- from infrastructure to applications -- around the idea of offering a consistently positive experience to every user, everywhere, every time, on every device. [8] Copyright ⓒ 2016 SERSC 185 International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) Marketing Research Build Production List Choosing Developers Creating your Mobile First Design Launch Test and Debug Improve Figure 3. Simplified Mobile First Strategy Approach 1. Marketing Research Marketing research focuses on understanding the customer, the company, and the competition. These relationships are at the core of marketing research. Companies must understand and respond to what customers want from their products. However, this 186 Copyright ⓒ 2016 SERSC International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) relationship is always influenced by competitors and how their products are received by your market. Thus, you must clearly identify the customer, company, and competition before developing a research project. [9] Green and Tull1 have defined marketing research as "Marketing research is the systematic and objective search for, and analysis of, information relevant to the identification and solution of any problem in the field of marketing." There are several important factors you must consider before you begin, including: *Your customers and competition *Awareness and image of your product *Product usage *Undiagnosed problems with your product Customer desires and needs for new product development 2. Build Production List With the development of Internet, online selling has emerged as a globally. It is getting popular and increasing its market share in the world. Among all economic sectors, agricultural products are much more diverse and difficult to process and handle. For instance, fruits and vegetables are perishable and have to reach the market and the hands of consumers within a short period of time. [10] However, the start of the 21st century makes everything impossible to possible. Create a list of products you want to sell online. At the end of the day, the products you sell online directly gives impact to the following: 1.Pricing How much will you charge your customers? How much does the product cost to you? 2.Target audience Who do you want your customers to be? The type of product, along with its price point, will be a key factor in deciding your target audience for marketing efforts. 3.Branding & design If you’re selling auto parts, you probably wouldn’t want to give your website a pink background and frilly logo, right? Your brand should reinforce your product line, so make sure they match well. 4.Marketing The marketing outlets you choose, along with your marketing budgets, are dependent on your target audience, which is fully determined by your product offering. Your sanity: Keep in mind that you’ll be spending lots of time with these products, so only sell something if you find it interesting and won’t get bored with it soon.[11] 3. Choosing your Developers Developers can choose from a wide range of software development methodologies. The present research reviews the main categories of methodologies used “traditional” and Copyright ⓒ 2016 SERSC 187 International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) “agile” but either of the two methodologies, one should choose an experienced project teams and project managers, or project teams whose compositions are great. Working with people who are good in their field is less stressing but take note, to operate in this new mobile-first strategy world especially big companies, they need firm speed, scalability and performance.Developers can be an extension of your online store’s marketing and since these professionals have a significant amount of influence over how your e-commerce site looks and functions. 4. Designing GUI The most important thing to remember when creating an adaptive website that is suitable for all mobiles, is to make sure that your GUI (Graphic User Interface) is user friendly. It should be organize that it provides user with clear and consistent concept and structure.Econimze hixh means that most with the least amount of cues and can communicate that is matches the presentation to the capabilities of user. Think of your user as a 5th grader using your app. 5. Create your Adaptive Site According to a book Five Pillars of Interaction Design, here are some tips on creating usable native app interfaces. 1.Goal-driven Design: You want to design for the right user. Usability: If your audience can’t easily use the app, then they certainly won’t download it from the App Store. 2.Usability makes a product useful, which is the first step in being desirable. 3.Affordance and Signifiers: The affordance is the function. Signifiers hint at affordance 4.Learnability: You want users to instinctively know how to use an interface. This is where design patterns come in handy. Think of them as a 5-year-old kid trying to buy something on your site online. 5. Feedback and Response Time: Feedback lets users know if a task was completed or not. Make sure your feedback is friendly, human, and responds within the timing guidelines set forth by the Nielsen Norman Group. 6. Launch After series of planning and deciding what marketing research is, what to sell online, what your adaptive mobile will look like, it’s time to launch your first app. There should be 9 things before and during after launching your app. 1. First is Choose a platform on why iOs or why android. 2. Identifying your beta users, and do the testing all over again until perfection. 3. Plan your acquisition campaigns that simply mean how do you find your user? 4. Identify what’s working and what are not. Find rooms and debug. 5. Look at your initial app store success. Track down your number of downloads. 6. Analyze first-week retention rates 7. Create a plan for engaging and re-engaging users over time. 8. Optimize your app to provide more value 9. Re-evaluate to grow. No app can stay static and be successful no matter how the industry which means to think of expanding into other value paths. [12] 188 Copyright ⓒ 2016 SERSC International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) 7. Software Test and Debug Testing is an essential activity in software engineering. In the simplest terms, it amounts to observing the execution of a software system validate whether it behaves as intended and identify potential malfunctions. [13] 8. Improve There is always a room for improvement. Once your app is launched, what are the things that you need to improve? Take note of the feedback of your customers and re-plan again on things, you need to improve. Every day a consumer's experience with the marketplace becomes more mobile, social and visual, which improves the process for customers and complicate the process for business owners trying to keep up with the latest development in e-commerce as they grow their business.[14] 5. Conclusion Business related to agriculture lacks general knowledge of understanding and about the fact that we live in the 21st century. Knowledge of e-business, with a broad understanding of how it works in the field circulating agriculture products, may lead to the development of it. Thus, understanding the benefits of mobile-first strategy will increase not only their crop production but also their crop production profit as well. More than ever before the web is something that we carry in our pockets, not something that merely hangs out near our desk or even in our homes. This is a global trend that will only continue to see growth in the coming years, especially in the agriculture industry. Take your business online today before the marketing costs become way too expensive. As what Vivaldi Partners of New York and Switzerland recently quoted in his report entitled “Changing Role of the CMO”: “It is not about playing differently – it is about a different game. Marketers playing by the old rules will find themselves on the losing end of a game with stagnant growth and a diminishing consumer base”. Acknowledgments This Research was supported by the MSIP (Ministry of Science, ICT and Future Planning), Korea, under the C-ITRC (Convergence Information Technology Research Center) support program (IITP-2016-H8601-15-1007) supervised by the IITP (Institute for Information & Communication Technology Promotion). This Research was supported by the International Research & Development Program of the National Research Foundation of Korea (NRF) funded by the Ministry of Science, ICT & Future Planning (Grant Number: K 2014075112). This Research was also supported by SERSC (Science & Engineering Research Support and soCiety). References [1] [2] [3] [4] [5] [6] [7] [8] R. A. E. Mueller, “Emergent e-commerce in agriculture”, University of California, Agricultural Issues Center, (2000). C. Combe, “Introduction to E-business Management and strategy”, (2016) http://www.ifp.uni-stuttgart.de/publications/phowo01/Reiss.pdf. http://searchmobilecomputing.techtarget.com/opinion/What-it-means-to-have-a-mobile-first-strategy http://www.dbwebdoctor.com/article_why_companies_need_a_website.asp J. Ferguson, "Smartphones sales pass PC sales for the first time in history”, URL http://bit. ly/PHNVwl. (2011). C. Sherburne, “Making the Most of Mobile What a “Mobile First” Strategy Means for Your Business”, A White Paper. http://searchmobilecomputing.techtarget.com/opinion/What-it-means-to-have-a-mobile-first-strategy Copyright ⓒ 2016 SERSC 189 International Journal of Software Engineering and Its Applications Vol. 10, No. 7 (2016) [9] S. M. Smith and G. S. Albaum, “Basic Marketing Research”, vol. 1. [10] K. Fan, "Comparative analysis on E-commerce application of agriculture in china", Journal of Convergence Information Technology, vol. 6, no. 7, (2011). [11] https://www.volusion.com/ecommerce-blog/articles/picking-products-to-sell-online/ [12] http://info.localytics.com/blog/9-things-to-consider-before-during-and-after-launching-your-app [13] A. Bertolino, "Software testing research: Achievements, challenges, dreams," (2007) Future of Software Engineering, IEEE Computer Society, (2007). [14] http://blog.sumall.com/journal/10-best-practices-improve-e-commerce-website.html#ixzz4EA1wane7. Authors Mechelle Grace Zaragoza, she received her Bachelor of Science in Information Technology in Philippines. She also worked as an I.T. Instructor and Computer Curriculum Development Officer in the same country. A licensed teacher. She is currently pursuing her Master’s Degree (Information Communications Engineering) at Catholic University of Daegu, South Korea. Her research interests include Software Engineering, Mobile Applications, IoT, Cloud Computing, Electronics and Robotics. Haeng-Kon Kim, he is currently a professor in the Department of Computer Engineering and was a dean of Engineering College at Catholic University of Daegu in Korea. He received his M.S and Ph.D degree in Computer Engineering from Chung Ang University in 1987 and 1991, respectively. He has been a research staff in Bell Lab. in 1988 and NASA centre 1978-1979 in U.S.A. He also has been researched at Central Michigan University in 2000-2002 and 2007-2008 in U.S.A. He is a member of IEEE, KISS and KIPS. 190 Copyright ⓒ 2016 SERSC
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