Position Description
Position Title:
Reports to:
Employment Trainer
Area Manager
Employment
Status:
Full time, Part Time or Casual
Organisational
Level:
Level 4
Reporting to this
role:
Nil
Employment
Classification:
Employment Consultant
MISSION
To actively support our Job Seekers to participate in the community by addressing social
barriers, developing workplace skills and assisting them to secure and maintain sustainable
employment.
PRIMARY PURPOSE OF POSITION
To help job seekers to gain employment by developing relevant career and job search skills
through the delivery of the Career Pathway Assistance Program.
SELECTION CRITERIA
Essential
 Strong communication and interpersonal skills;
 Skills and experience in a training environment including group facilitation;
 Career knowledge, coaching, mentoring and counselling skills;
 Knowledge of local labour market;
 Demonstrated administration skills including the ability to maintain records;
 Effective time management and organisational skills along with demonstrated capacity
to meet key performance indicators;
 Strong computer skills with the ability to use a number of different programs and
software; and
 Demonstrated commitment to professional development in a fast-paced environment.
Desirable
 Sound knowledge of services and programs available from Government and Community
organisations; and
 Previous experience working within Job Services Australia or Disability Employment
Services.
PERSONAL QUALITIES
Essential
 Enthusiastic and energetic;
 Motivated and committed to achieving the aims and objectives of Sureway;
 Excellent personal presentation and interpersonal communication; and
 Adaptable to change.
Date Effective: 12th October 2012
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QUALIFICATIONS
Desirable
 Cert IV in Training and Assessment
 Cert IV in Employment Services/Community Services.
SPECIAL CONDITIONS/REQUIREMENTS
Essential
 Current Driver’s Licence
Date Effective: 12th October 2012
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Key Result
Areas
Job Seeker
Assessment
Key Duties

Actively seek referrals from Employment
Advisors for Career Pathway Training (CPT);
Process referrals from Employment
Advisers;
Make assessments of job seekers’
capabilities in relation to work readiness and
capacity to engage in further
education/study; and
Read Case Summary and Employment
Pathway Plan; check for disclosed disability
and (or) linguistic & cultural barriers; and
any other relevant information, which may
impact on a Job Seeker’s capacity to
participate in training, seek and/or secure
paid employment.



Job Seeker
Services

Deliver CPT Programs that includes:
Work First
Get Into
Certificate 1

Through these programs provide structured
employment focused activities, such as:
o career advice and career coaching;
o job search training;
o Tailored resume writing instruction develop skills to create, refine and tailor
o Application letter writing (including
addressing selection criteria and online
applications)
o Interview coaching
o Industry specific training, designed to
provide insight, test suitability and gauge
Job Seeker interest in pursing
employment and/or further training in a
given field or occupation
o Structured information sessions (eg
apprenticeships/traineeships)

Ensure training is linguistically and culturally
appropriate; and make reasonable adjustment
to programs to accommodate the needs of
individual Job Seekers, where possible.

Referral of job seekers to vacancies.

Provide feedback to the EA so that they are
then able to review/update Employment Pathway
Plans (EPPs), as appropriate;

Liaison with Employment Advisor or
Employment Broker by implementing strategies
(eg. Reverse Marketing) to assist the job seeker
into employment, further education or training;
and

Use of Employment Pathway Fund (EPF) or
o
o
o
Date Effective: 12th October 2012
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Key Performance
Indicators
 Number of
Career Pathway
Training contact
hours per week
as set by your
Area Manager.
See 1.1.6 of the
ET Role Induction
for more
information.
 All job seekers
gain knowledge
and job search
techniques
relevant to the
local labour
market
 Effectiveness of
CPT activities
measured in
future
employment and
education
placements
 All job seekers
have a flash
drive containing
a professional
and individually
tailored resume
including
application
templates;
Adopting a
Team
Approach
Networking
other funds to achieve sustainable outcome.
 Actively promote your CPT Program to your
Team to encourage referrals.
 Work with Employment Advisers to identify
referrals and jointly provide job seeker skills
assistance;
 Work with Employment Brokers or
Employment Advisors to Reverse Market Job
Seekers to gain employment; and
 Liaise with other stakeholders, such as
employers; community workers, family
members (if necessary, eg. DES clients).




Administration







Reverse
Marketing &
General

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Liaising with employers to gain local labour
market knowledge to include in a CPT
Program or to provide specific industry only,
‘Get into’ Programs.
Arrange guest presenters to enrich and
validate training.
Liaising with other RTOs in relation to
relevant skills training; and
Maintaining up to date job seeker resources
– employer application forms, software,
DVDs, forms and books.
Monitor job seeker attendance, record
participation in compulsory activities and
enter detailed comments within the
Employment Services System (ESS);
Complete course booking, tracking and
claim documentation
Maintain Purchase Order and EPF
documentation/ drawdown;
Maintain accurate records;
Provide weekly report to Area Manager;
Adhere to confidentiality requirements and
ensure security of documentation; and
Observe Sureway’s policies and procedures.
Undertake proactive marketing of job
seekers through reverse marketing and
establishing relationships with local
employers;
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 Work with the
EA/EB to assist
job seekers to
gain
employment.
 Report at Staff or
Buzz Meetings:
number of
referrals; weekly
attendance rate;
good new
stories; and up &
coming training
events.
 Relevant local
industry and
training activities
included in the
Career Pathway
Training
Program.
 Preparing &
organizing of
specific industry
only ‘Get Into’
Programs by
liaising with
other
stakeholders,
such as RTOs,
employers &
Apprenticeship
Providers.
 All job seeker file
notes and
records meet
Sureway’s SOP
and DEEWR
compliance
standards; and
 Adherence to
policies and
procedures.
 Relationships are
built with local
employers which
enable job
Marketing


Compliance
General
Promotion of Sureway services to job
seekers, employers, external stakeholders
and the general public.
Promotion of good news stories
seekers to gain
employment;
 Positive
representation of
Sureway and its
services in all
forums.
 Operate within Sureway’s values and adhere to
Sureway’s policies
 Adhere to Sureway's Company Policy – Quality
 Adhere to the following quality Accreditations:
o ISO 9001
o Disability Employment Standards
o DEEWR Quality Framework
 VET Quality Framework (RTO only)
 Attend regular staff meetings, as
determined by the Area Manager and/or
Sureway Management;
 Contribute to the success of Sureway in any
respect outside of the above in a
collaborative and constructive fashion;
 Contribute to office cleanliness and
maintenance of a professional environment;
 Take all measures necessary to ensure your
safety in carrying out your duties;
 Work within a team environment; and
 Other duties as requested.
This Position Description details the Key Result Areas and Key Duties for an Employment
Trainer. Other duties may be assigned and will reflect the skill and experience level of the
individual.
Manager Name:
Position & Signature:
Date:
Employee Name:
Signature:
Date:
Please note:
-
Upon commencement of employment, Sureway employees are required to provide
consent to a police check.
Date Effective: 12th October 2012
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