April 2016
2015 Impact Report
Team Member Philanthropy Programs
Engaging our
Team Members
Connecting in
Communities
Creating
Meaningful Impact
© 2016 Wells Fargo Bank, N.A. All rights reserved.
Introduction
The Team Member Philanthropy group’s vision is to make it easy for every team
member to be able to make a meaningful, positive effect in their communities. We
do this through a broad set of programs from the Community Support Campaign to
the Volunteer Leave Program, from Reading First to the Educational Matching Gifts
program. Every year we’re amazed at how big an impact our team members have
around the world. As you read through this 2015 report, you’ll see enormous numbers
and growth, including these highlights:
• The Community Support Campaign recorded over $98 million in team member
giving and was named United Way’s #1 workplace giving campaign for the
seventh year in a row;
• Team members outside the United States donated over $191,000, more than double 2014’s total;
• More than 76,000 team members worldwide recorded volunteer hours in My Volunteer Time, accounting for over 1.8 million hours volunteered; and
• Nearly 400 outstanding volunteers were recognized with volunteer grants totaling more than $600,000.
Even with those and the many other incredible accomplishments you’ll see in this
report, we in Team Member Philanthropy are constantly trying to improve and
modernize our programs to better support team members. In 2015 we changed our
Volunteer Leave Program to take applications year-round and approve leaves on a
quarterly basis instead of annually, which makes the program much more flexible
and timely. We also made major changes in the Community Support Campaign,
bringing on a new vendor to disburse the $40 million in team member donations
we collect annually and the $20 million in match funds we pay every year. We also
retired the campaign pledge site that had served us well for over a decade, launching
a new site with a mobile-friendly interface, better nonprofit search, and the ability to
track a donation’s status. We will continue to improve this site in 2016 and also hope
to pilot an exciting new feature in select areas.
Finally, 2016 will be the 15th anniversary of the WE Care Fund, which has helped
hundreds of team members through disaster and hardships. We’ll celebrate this
anniversary even as we push to improve the program and to bring the grant application
online. Because better is always possible, and our singular thought is to make it
easier for team members to help.
Meet our team (front): Lillian Cordova-Lopez,
Peter Dudley, Kendel Bryant, (back) Cindy
Santos, Patty Pannkuk, Iain Hamp, Melissa
Buchanan, Carrie Wolter
Our Vision:
We want to make it easy for all
team members to personally connect with their communities in a
meaningful way.
Using the tools and resources
provided by Team Member Philanthropy, we encourage you to share
your community involvement
experiences within Wells Fargo.
Sharing your stories may qualify you
and your favorite nonprofit organizations for special recognition.
Sincerely,
Peter Dudley, Senior Vice President
Team Member Philanthropy Programs
Click Team Member
Philanthropy Programs
for more information
1
Community Support Campaign
2015 Impact
$69.7 million pledged
through the campaign
Program overview
The annual Wells Fargo Community Support Campaign takes place during the
month of September and provides an easy, efficient and effective way for team mem­
bers to plan and fulfill their annual financial giving to those causes and communities
they passionately support.
$98.8 million in total contributions
for the entire year*
$191,215 raised by team members
outside the U.S.**
30,000 nonprofit agencies, schools
and religious institutions supported
by campaign donations
In 2015, Wells Fargo was recognized
by United Way Worldwide as having
the largest employee-giving campaign
in the United States for the seventh
consecutive year.
“Caring for and helping our communities
is one of the foundations of our culture
at Wells Fargo. Our team members truly
bring our Culture of CaringSM way to life
through their generous donation of time,
talent and financial contributions -- that
ultimately provide tremendous support
within our communities. I’m extremely
proud of our team members and that
they’ve made our Community Support
Campaign the #1 employee-giving cam­
paign in the U.S. for the past seven years.”
— John Stumpf, Wells Fargo Chairman
and CEO
*Amount includes campaign pledges as well
as donations and pledges made directly to
nonprofits throughout the year.
**Amount is in U.S. dollars for funds raised
during campaign in September.
Click Community Support
Campaign for more
information
2
The theme of the 2015 Campaign was “Small is Huge. It all adds up to make a big dif­
ference” for the second year. The intent of this theme was to remind team members
how their everyday actions make a huge impact – whether it helps one person, one
mission or one community. It also helps tell our story that our team members help at
the local level – by individual, by neighborhood, and by community. Our knowledge
of the communities we serve furthers our commitment to doing those small – yet
significant – things to make them better.
Our campaign philosophy
• We understand that the decision to give is a personal choice for team members,
and no one should be coerced or pressured to give to or participate in the campaign.
• We understand that our diverse team has many definitions of community — a
group, a neighborhood, a cause — that could be down the street or across the globe.
• We understand that team members should be encouraged to give financially to,
and volunteer for, causes they care about in ways that work best for them.
• We understand that each team member’s privacy must be respected.
• We understand that it is important to provide a campaign pledging experience
that is secure, convenient, and simple for our team members.
Through the Community Support Campaign, team members can contribute to any
501(c)(3) nonprofit organization, school, and/or religious organization. Wells Fargo
pays all administrative and processing costs so that 100 percent of our team mem­
bers’ donations go straight to the organizations of their choice. It is also important to
Wells Fargo that we make our team members feel comfortable and confident in
making a donation and will not share any of their personal information unless they
choose to be recognized for their gifts.
Wells Fargo automatically matches—dollar for dollar, from $25 up to $5,000 per team
member, per year—all donations made during the campaign to eligible accredited
educational institutions and foundations that are set up to raise funds for a specific
school or school district.
Community Support Campaign
Year-over-year Dollars Pledged Comparison
2015 Impact
300,000 volunteer hours
recorded during the campaign
in the month of September
Dollars Pledged (in millions)
120
100
80
One out of every three team
members contributed to the
nonprofits of their choice
60
40
83,225 team members contributed
through the online pledge tool
20
0
2008
2009
2010
2011
2012
2013
Campaign Pledges
Other Donations
Fundraiser Events
Total Pledged
2013
2015
Campaign pledges are financial commitments by team members to donate to a
nonprofit organization in the future through
the Community Support Campaign.
Year-over-year Dollars Pledged Comparison
Fundraiser events are team member activi­
ties (e.g. bake sales, online auction) that raise
money for a specific nonprofit organization
during the Community Support Campaign.
80
70
Other donations include financial contribu­
tions made outside the Community Support
Campaign that were paid directly to the
nonprofit organizations by team members.
60
Percentage
Year-over-year Dollars Pledged
Comparison
50
40
Total pledged is the combined dollar
amount of campaign pledges, fundraiser
events and other donations.
30
20
Year-over-year Dollars Pledged
Comparison
10
0
2008
2009
2010
Donor Rate
2011
2012
2013
Response Rate
2014
2015
Donor rate is the number of team members
who pledged a financial contribution to one
or more nonprofit organizations (including
schools, and/or religious organizations)
during the Community Support Campaign.
Response rate is the number of team mem­
bers who signed onto the online pledge tool
during the Community Support Campaign
and may or may not have pledged a financial
contribution.
Click Community Support
Campaign for more
information
3
Educational Matching Gifts Program
2015 Impact
Program overview
Wells Fargo will match — dollar for dollar, from $25 up to $5,000 per team member,
per calendar year — donations made to accredited public universities and colleges,
school districts, and schools; accredited private universities, colleges, and schools
that are IRS-designated 501(c)(3) charitable organizations; accredited charter
schools that are operated by a school district or are IRS-designated 501(c)(3) charitable organizations; and foundations that support a school district or any of the
above-mentioned public, private, or charter schools.
11,500 educational institutions
supported by matching
gifts program
Over $24 million in matching
funds contributed to
educational institutions
Match-eligible donations that are made through the annual Community Support Cam­
paign to schools and educational foundations, etc., are matched automatically by Wells
Fargo, meaning team member do not have to request the match. The payment will be
disbursed approximately four to six weeks following their personal contribution.
The Educational Matching Gifts Program seeks to benefit the economic prosperity of our
communities by doubling the impact of team members’ contributions to eligible schools
and educational foundations.
WA
MT
ME
ND
MN
OR
ID
VT
NH
WI
SD
NY
WY
MI
IA
NE
NV
UT
IL
CO
KS
CA
AZ
PA
OK
NM
IN
NJ
MD
DC
WV
MO
DE
VA
KY
NC
TN
AR
SC
MS
TX
OH
MA
CT RI
AL
GA
LA
AK
FL
Click Educational Matching
Gift Program for more
information
4
$15,000-$40,000
$301,000-$400,000
$41,000-$50,000
$401,000-$500,000
$51,000-$100,000
$501,000-$1 Million
$101,000- $200,000
$1 Million Plus
$201,000-$300,000
WE Care Fund
Program overview
The WE Care Fund is a great example that brings Wells Fargo’s Vision and Values to
life — to truly care for our communities and each other.
The WE Care Fund provides grants to team members who face a catastrophic disas­
ter or a financial hardship that results from an event beyond their control. The intent
of the WE Care Fund is to help team members get back on their feet with basic ne­
cessities, and it is intended for use by those who do not have other resources to help
themselves. Because the funds are provided to team members as a grant and not as a
loan, they do not pay back the financial assistance received.
Eligible team members can apply for a grant and may also make a donation to the
WE Care Fund to help fellow team members in need of assistance.
WE Care Fund provides assistance with
2015 Impact
$883,899 granted
to assist team
members worldwide
$779,760 pledged by team members
through the 2015 Community
Support Campaign
$5.6 million granted to assist
team members since program
inception in 2001
• Basic living expenses;
• Home repairs from a disaster;
• Extraordinary short-term medical expenses that are not covered by insurance; and
• Expenses that are a result of an event that occurred after the team member’s hire
date of employment with Wells Fargo.
WE Care
“In February 2014, a winter storm ripped
through Roanoke. I was at work, my kids
were in daycare nearby and my husband
was two hours away. Our offices closed
early and the weather was crazy. I could
hardly see outside my windshield because
the snow was falling so fast and in large
amounts. I had a hard time just driving
the four blocks to pick up my kids. I knew
it was going to be impossible to get home
safely so I decided to put my kids and my­
self up in the hotel across the street from
work. We ended up having to stay several
days and the expenses added up quickly.
My boss told me about the WE Care Fund
so I filled out my application, provided
receipts and was able to get financial as­
sistance to help pay for the hotel and food
costs. Thank you to the WE Care Fund!”
— Jamie Robertson, Wells Fargo team
member, Roanoke, VA
Click WE Care Fund
for more information
5
Team Members’ Dependent Children Scholarships
2015 Impact
$1,631,250 awarded to team
members’ dependent children
“I’ve always dreamed of going to a good
college, and Wells Fargo is helping to
make that possible. I’m grateful to have
received the Team Members’ Dependent
Children Scholarship.”
— Anna Taylor, Student, University of
Virginia, Charlottesville
“When I saw the banner on Teamworks
promoting the scholarship application
period, I encouraged Anna to apply.
“It means a lot to me that my company is
helping to support me and my daughter
by providing a scholarship award to her.”
— Clarece Taylor, Wells Fargo
Team Member
Click Scholarships
for more information
6
Program overview
Annually, Wells Fargo offers scholarships to support team members’ dependent
children who are enrolled or plan to enroll at accredited vocational-technical schools,
colleges or universities. The application period runs each year, from
January 1 - February 15.
Through the Wells Fargo Team Members’ Dependent Children Scholarship Program,
selected students receive $1,500 for each year of full-time study up to a maximum
of two years.
Wells Fargo Volunteers
Program overview
Wells Fargo Volunteers provides consistent resources, programs, and recognition op­
portunities to encourage team members to get involved in their communities and vol­
unteer their time to the causes that are most important to them. Some of the resources
the program provides include:
Community Service Time
Wells Fargo supports team members who want to volunteer at nonprofits. Through
community service time, regular team members who have six months or more of ser­
vice may be eligible to take up to two paid community service time days (16 hours) in
a calendar year. In 2015, 78,903 team members utilized more than 742,848 community
service time hours.
My Volunteer Time
The My Volunteer Time online tool connects team members to local market volunteer
opportunities and enables them to record all of their volunteer and board service activ­
ities. The tool can be accessed at www.myvolunteertime.com and was used by 76,595
team members who recorded 1.86 million volunteer hours in 2015.
2015 Impact
1.86 million volunteer hours
recorded equal to a $43.0 million
contribution*
76,595 team member
volunteers
More than 40,000 nonprofit
agencies supported
Reading First
We offer volunteer opportunities through our early childhood literacy program,
Reading First, where team members read to pre-kindergarten through second-grade
classrooms and donate books. Team members visited more than 6,400 classrooms in
2015 and donated over 64,000 books.
Volunteer Chapters
These community-involvement networks support team member-led volunteer ini­
tiatives. Organized in local markets, Volunteer Chapters gives team members the
opportunity to create “volunteer communities” that make a positive impact in their
local communities and they align perfectly with Wells Fargo’s Vision & Values. In 2015,
19 new chapters were established, bringing the total number of active chapters to 130,
spanning 43 states and 10 countries. More than 48,000 team members participate in
these chapters.
Volunteer Leave Program
Established in 1976, annually the Volunteer Leave Program provides selected team
members with full pay and benefits—from three days up to three months—while they
volunteer on projects of significant impact at a nonprofit or school of their choice.
Starting in 2015, applications are accepted year-round and reviewed on a quarterly basis.
To be eligible, team members need to have completed five years of regular employment
with Wells Fargo by the application submission date. In 2015, 18 team members were
awarded volunteer leaves representing more than 41 months of paid team member service.
Click Wells Fargo
Volunteers for
more information
7
*Figure calculated using Independent Sector’s
latest estimated Value of Volunteer Time,
which was $23.07 per hour in 2014.
Wells Fargo Volunteers — Recognition Programs
2015 Impact
224 volunteer service awards totaling $520,000 granted
to nonprofits
177 “Cash for My Cause”
awards totaling $50,000
48,499 Shared Success® awards
presented to team members
Program overview
Wells Fargo team member volunteers make important contributions in the commu­
nities where they live and work. The company encourages each individual to pursue
the interests that they’re most passionate about. Team member volunteers and their
selected nonprofit organizations are highlighted through a variety of volunteer
recognition programs.
The Volunteer Service Awards honor extraordinary team members and their volunteer
activities by providing cash grants to the nonprofit organizations and schools where
they have demonstrated outstanding volunteerism. In 2015, Wells Fargo recognized 224
domestic and international team members and awarded the following:
173 - $ 1,000 grants
34 - $5,000 grants
16 - $10,000 grants
“It’s extremely gratifying to see that
Lance’s passion for serving others
through his work at the Atlantic High­
lands First Aid Squad was recognized
with the top Volunteer Service Award in
2015. He has a tremendous commitment
to serving others through his volunteerism and he exemplifies our Wells Fargo
Vision & Values every day.”
— Renee Samoil-Worrell, Wells Fargo Advisors
PCG Market Manager, and the senior
manager for Lance’s business line
“The Atlantic Highlands First Aid Squad
has a very small budget and no paid staff,
so all of our services are provided by vol­
unteers. The $25,000 award has allowed
our team to purchase a scoop stretcher,
protective outerwear for volunteers who
are called out on rescues when tem­
peratures are frigid, and for additional
training classes. These funds are helping
people in our town and the surrounding
region and they have raised awareness for
Wells Fargo’s commitment to enriching
the communities we serve.”
— Lance Hubeny, the 2015 $25,000
Volunteer Service Award Winner
Click Wells Fargo Volunteers Recognition Programs
for more information
8
1 - $25,000 grant
Established in 1978, the program is open to all team members who have at least six
months of service with the company. Nominations are accepted during the month
of April.
The “Cash for My Cause” Sweepstakes provides grants to nonprofit organizations on
behalf of selected volunteers. Team members are automatically entered into the quarterly
sweepstakes drawing when they record their volunteer hours in My Volunteer Time.
Shared Success online certificates recognize the volunteer efforts of team members
who have recorded eight hours or more in the My Volunteer Time tool during a month.
In 2015, 48,499 certificates were awarded to team members.
Global Fellows
Program overview
2015 Impact
The Global Fellows volunteer program seeks to increase the capacity of social enter­
prise organizations serving under-resourced communities around the world while
providing team members an opportunity to develop leadership skills and enhance
their cultural competencies.
1,194 volunteer hours
valued at $179,100*
The annual program recruits team members to serve as on-site or virtual volunteer
consultants to two social enterprise organizations outside of the U.S. The program
strives to accomplish several goals:
*Figure calculated using Taproot Foundation’s
latest standard for the value of pro bono
service which was $150.00 per hour in 2015.
Program goals
• Provide experiential leadership development opportunities for team members
through a global community involvement assignment;
• Improve the capacity of the social enterprise organization;
• Enhance Wells Fargo’s brand reputation; and
• Promote diversity and inclusion by building team members’ cross-cultural competencies.
Grameen Foundation
We work with Grameen Foundation’s Bankers without Borders program to offer this
volunteer opportunity to our team members.
Grameen Foundation was founded in 1997 to help the world’s poor address their own
unique needs. Bankers without Borders, Grameen’s volunteer initiative, strategically
connect skilled professionals with poverty-focused organizations around the world.
Country impacts
In 2014-2015, Global Fellows volunteered with a social enterprise organizations in
Colombia and another in India.
Email intlsocialresponsi­
[email protected] for
more information
9
“Our success as a company is in part the result of the care and compassion
of the 265,000 team members who bring our culture to life each day. I’m
most proud of the lasting difference this incredible team makes year after
year in communities around the globe.”
– Jon Campbell, Executive Vice President and head of Government and
Community Relations
On behalf of Team Member Philanthropy, we want to thank our team members
for all you do to support your communities and for continuing to “be the best
in world” to make a positive impact. At Wells Fargo, our team members truly
are our competitive advantage.
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