Wiltshire Cricket Club Forum Monday 17th November Tonight • National Cricket Playing Results - What do they show us? - How are Wiltshire Cricket and its leagues using the results? - Your reactions • Wiltshire Cricket Action Plan 2015 - Club satisfaction survey - Club support results - Self-assessment - Player retention/Disability Cricket plans Welcomes • • • • • • Tim Masters – ECB Business Support Manager Clint and Ryan – Stuart Canvas Alex – Notts Sport Cristian – Durant Steve – Sporting-billy Ned – Kalibazar NCPS – Background • Two years data capturing views of 50,000 cricketers • First time we have had insight from our players • Intended result – To get more people playing more frequently in teams • Local empowerment – we have very specific results Tim Masters National picture Number of players The total number of players in teams has decreased by 7% +10% -6% -10% 2011 6 2012 2013 Source: Play-Cricket 2011-2014. Index Group and whole database. Up to end of week 18 of season 2014 Average number of weeks played per player The average number of weeks players play has decreased by 7% +13% -7% -8% 2011 7 2012 2013 Source: Play-Cricket 2011-2014. Index Group and whole database. Up to end of week 18 of season 2014 Fixture analysis from Play-Cricket Fixtures conceded, played, abandoned and cancelled are all adverse v 2013 Conceded fixtures are at their peak, accounting for 5.2% of scheduled fixtures Played fixtures have decreased by 13% in comparison with 2013 5.2% 3.3% -13% Scheduled Played 2010 2011 2012 2013 2014 2010 6% of scheduled fixtures have been Abandoned in comparison with 4% in 2013 2011 2012 2013 2014 11% of all scheduled fixtures this year have been Cancelled – almost 3x more than last 6% 11% 4% 4% 8 2010 2011 2012 2013 2014 2010 Source: Play-Cricket 2011-2014 Whole database. Up to end of week 18 of season 2011 2012 2013 2014 Total number of players playing cricket in teams in the Summer 2014 844,000 Playing Market (Aged 14-65 in England and Wales) compared with 908,000 in 2013 9 Source: Play-Cricket index group & overall group validated with NCPS Frequency of the playing market in Summer 2014 The frequency of players playing cricket in teams has declined by 7% from 2013 to 2014 Segment CORE (Play more than 12 weeks) OCCASIONAL (Play 3 to 11 weeks) CAMEO (Play 1 or 2 weeks) 10 Players (unique players) Frequency (weeks played) 247,000 16 405,000 5 192,000 1.2 Source: Play-Cricket index group & overall group validated with NCPS National Cricket Playing Survey 2014 Response base - volume With 37,586 responses this year we have now heard from 52,736 individuals. Only 6000 responded in both years* Total Responses Players’ Responses Lapsed 6192 1744 4391 1532 6192 31394 4385 6991 21815 3914 15021 9940 2013 2014 37,586 2013 2014 26,206 2014 8,735 Increase of Increase of Increase of 77% 83% 60% Unique Response 11 2013 Matched on Email address. Those without email address are unknown and considered unique Both years The National Cricket Playing Survey Breadth More responses from ‘hard-to-reach’ players gives greater confidence their views are representative 14 and 15s 2013 595 2013 3,067 2014 2,387 2014 6,902 +301% South Asians 2014 +125% Occasionals* Cameos* 836 2013 960 2013 245 2014 2,170 2014 5,575 2014 1,273 +480% 1,593 +187% 2013 +160% 12 Women & Girls 2013 555 16 to 25s +420% *Classification method amended for 2014. Original method shows 101% increase for Occasionals and 78% increase for Cameo players Structure of the insight Play Attend Other Follow Lapsed and Never Played Sports Size and Frequency Seasonality Cost of Cricket Satisfaction and NPS Officiating Recruitment Transforming our approach to acting on insight so more people play more frequently in teams Composition Coaching South Asians Transitions 14-25s Disability Cricket 13 Women and Girls Overall satisfaction of the cricket playing market Satisfaction scores are higher this year 7.8 7.2 Vs average satisfaction score Highest Satisfaction 14 in 2013 Lowest Satisfaction Big Movers 14 to 15s 8.3 Cameo 7.4 Cameo +17% Core 8.0 Occasional 7.6 Occasional +10% Women 7.9 19 to 25s 7.7 26 to 34s +10% Source: NCPS 2014 Data Question: Overall, how satisfied are you with your cricket experience? (n=25,579) The reasons players who want to play more, don’t Many would like to play more but can’t find the right offer AVAILABILITY OFFER TIME 26% 27% 47% Said they could play more but there is no cricket available 15 Said they could play more but the cricket on offer to them doesn’t suit them Of players said they don’t have time Source: NCPS 2014 Data Question: To what extent do you agree or disagree with the statement: ‘I would like to play more cricket’? Question: To those that would like to play more: ‘Why do you not play more?’ n=16,733 The reasons for not playing more, by segment Cricket availability and time prevent younger players and females playing more. The current offer is a particular problem for South Asian players 36% Age I don’t have time to play more cricket 43% 50% 38% 14 to 19 29% 27% 20% 13% 14% 20 to 25 26 to 34 35 to 54 55+ 38% 53% Gender 39% I could play more but there is none available 33% 26% 33% 47% 27% 28% 22% 16 I could play more but what’s available doesn’t work for me 27% 30% Ethnicity 53% 61% 28% 24% 35% Asian Other Female 25% Male Source: NCPS 2014 Data Question: To what extent do you agree or disagree with the statement: ‘I would like to play more cricket’? Question: To those that would like to play more: Why do you not play more? n=16,733 Busy lives are potentially the biggest barrier to playing cricket For all players, for occasional players and for 26-39 occasionals Other commitments Other commitments Other commitments 49% 61% 72% National* 49% National* 61% National* 72% struggle to balance struggle to balance struggle to balance cricket with other commitments cricket with other commitments cricket with other commitments No problem 49% 17 Don't know 1% Don't know 2% Don't know 2% Struggle to balance 49% No problem 37% No problem 26% Struggle to balance 61% Struggle to balance 72% The cricket playing market by age The drop off points in cricket remain the same with mid to late twenties seemingly being a crucial time in the career of a cricketer 2014 Market 2013 Market 14-19 18 20-25 26-29 30-34 35-39 Source: Weighted National Cricket Playing Survey 2014 and 2013 40-44 45-49 50-54 55+ Dissatisfaction with the end time of matches Match end time dissatisfaction is greatest amongst important groups on the biggest day 27% 28% Vs in 2013 are dissatisfied with end time 32% 19 Sunday 29% 28% 21% Saturday 29% 39% 12% 16% Weekday 14 to 15 18% 20% 16 to 25 26 to 34 35 to 54 55+ Male Source: NCPS 2014 Data Question: How happy or unhappy are you with the finish time of matches: (n=24,836) Happy = Happy or Very Happy Female Dissatisfaction with end time – National and County ….. and is an issue for at least one in five players in all but four counties Nationally, 27% of players are unhappy with the end time of matches Player dissatisfaction with end time by County average Best County 50% 45% 40% 17% 35% 30% 25% 20% 15% Worst County 10% 5% 43% 20 Suffolk Lincolnshire Norfolk Isle of Wight Durham Northumberland Dorset Shropshire Derbyshire Buckinghamshire Yorkshire Warwickshire Leicestershire Northamptonshire Oxfordshire Lancashire Worcestershire Essex Berkshire Cambridgeshire Cornwall Staffordshire Bedfordshire Nottinghamshire Middlesex Hertfordshire Huntingdonshire Sussex Hampshire Gloucestershire Wales Cheshire Wiltshire Devon Somerset Surrey Cumbria Kent Herefordshire 0% Source: NCPS 2014 Data Question: How happy or unhappy are you with the finish time of matches: (n=24,836) Happy = Happy or Very Happy Dissatisfaction with end time – by League End time dissatisfaction shows much greater variation by League Player dissatisfaction with end time by League average 40% Best League 35% 30% 5% Worst League 25% 20% 15% 10% 53% 21 5% 0% 0% to 10% 11% to 20% 21% to 30% 31% to 40% 41% to 50% Source: NCPS 2014 Data Question: How happy or unhappy are you with the finish time of matches: (n = 133 Leagues with 40 or more responses) 51% to 60% End time satisfaction shows much greater variation by League Dissatisfaction with travel distance – National and County Travel distance dissatisfaction is also widespread across Counties….. 16% Nationally, of players are unhappy with travel distance to matches Player dissatisfaction with travel distance by County average Best County 30% 25% 0% 20% Worst County 5% 15% 0% 24% All but one County has at least one dissatisfied player per team Isle of Wight Derbyshire Huntingdonshire Bedfordshire Gloucestershire Northamptonshire Durham Yorkshire Dorset Leicestershire Cornwall Berkshire Buckinghamshire Lincolnshire Hampshire Wales Nottinghamshire Suffolk Lancashire Shropshire Staffordshire Cumbria Warwickshire Kent Norfolk Wiltshire Somerset Northumberland Essex Sussex Middlesex Surrey Oxfordshire Cambridgeshire Hertfordshire Herefordshire Cheshire Devon Worcestershire 10% Source: NCPS 2014 Data Question: To what extent are you satisfied or dissatisfied with travel distance? (n= 23,352) 22 Dissatisfaction with travel distance – by League ….but is an issue for at least 1 in 5 players in 25% of Leagues Player dissatisfaction with travel distance by League average Best League 50% 45% 40% 0% 35% 30% 25% 20% Worst League 15% 10% 48% 23 5% 0% 0% to 10% 11% to 20% 21% to 30% 31% to 40% Source: NCPS 2014 Data Question: To what extent are you satisfied or dissatisfied with travel distance? (n= 23,352) 41% to 50% 51% to 60% Dry weekends in 2013 vs 2014 Weather has impacted this year: only 9 Saturdays, when 70% of cricket is played, have been dry compared with 14 in 2013 % of total Cricket played by weekday in the summer Dry Weekends <3mm Rain Out of first 17 weeks of season 2011 Sat 12 2012 10 2013 14 Saturday 2014 9 70% Sunday Sun 24 Source: Met Office 14 12 16 15 14% Getting the Game On What can you do? What incentivises Getting the Game on? • Covers • Pitch preparation • Getting the Game on – Groundsmen – before and on the day – Umpires – Captains • Points Systems – Aggregate points – Bonus points • Rain Regulations – Flexibility – Minimum overs Cancellation Prevention Methods Definitely or Likely to play A shorter format contingency (e.g. agreeing to 20 overs instead of 40 to avoid forecast rain) 78% Flexible start times (e.g. start earlier to avoid forecasted rain later) 66% Reversing the fixture (e.g. playing at the away team's ground if the home ground is unplayable) 65% Using non-turf pitches (e.g. playing on an artificial wicket if the grass wicket is unplayable) 52% Reserve slot/dates (e.g. Sunday instead of Saturday or any 'blank' days left in calendar) 52% An indoor option/substitute (playing an indoor match instead) 24% Playing whatever the weather (playing through the rain) 23% Playing whatever the ground conditions (playing when the ground is wet under foot) 23% 26 Worth pursuing? Source: Panel September 2014 Interim Results N=1072 We’re looking at ways of coping wit poor weather conditions. Which of these would make it most likely that you would play? (n=1665) 2014 Cricket Seasonality for the market and segments Building the shoulders of the season represents an opportunity to grow the summer market Market 100% Core 90% Occasional 80% Cameo 70% 60% 50% 40% 30% 20% 10% 0% Jan 27 Feb Mar Apr May Jun Source: NCPS 2014 Data Question: In what months do you play cricket? (n = 25,585) Jul Aug Sep Oct Nov Dec Average Rainfall by month 2011 to 2014 April and September are often as dry as May and July 90 80 70 60 Mm Rainfall 50 40 30 20 10 0 Apr 28 May Jun Jul Aug Source: Met office Question: Average rainfall 2011 to 2014 in England and Wales (August and September 2011-2013 only) Sep The reason why players don’t play in the shoulders of the season – by gender April 56% No Cricket for me to play 70% 42% 17% The weather isn't good enough 26% Play Other Sports Don't want to extend season September 6% 8% 56% 6% 15% 19% 21% 20% 23% 6% 9% Male Pitch being used for other sports 29 2% 3% 6% 7% Female Source: NCPS 2014 Data Question: You've told us you didn't play in April. Please tell us why: (n=3992) Question: You've told us you didn't play in September. Please tell us why: (n=4790) Reactions Clint, Ryan Stuart Canvas Alex, Notts Sport Steve, Sporting-billy Wiltshire Cricket NCPS Results • 768 responses in 2014 • We have ability to filter results by: - Age - Gender - League - Division • Tonight will give a snapshot of all results • Access to Dashboard will be made available after tonight Our responsibility As custodians of Cricket we need to… • To reduce the speed of decline in Cricket participation • To use the insight from the NCPS to retain and recruit players to the game • To show players that we value their input and that we will listen to their views Considerations The impact of ignoring a significant sample of dissatisfied or unhappy players could be greater than choosing to keep things the same for a majority sample of happy or satisfied players For example, is a 30% or higher dissatisfaction or unhappy score is significant enough to be acted on? The 70% or lower will consist of people with indifferent views and some that are genuinely happy. However, the 30% dissatisfied or unhappy have strong enough views to actively voice their dissatisfaction Data considerations • For every slide in which you can see data it means that there was a significant number of responses in Wiltshire for that filter to provide statistically valid data • Within most slides you will be able to see a comparison between Wiltshire and the national average Senior Cricket Other Sports – 19+ year olds DNA of Cricket – 19+ year olds Importance v Satisfaction – 19+ year olds Importance v Satisfaction – League comparison (Wilts, Hants, Glos) Enjoyment & Playing Frequency – 19+year olds League Format – 19-25 year olds League Format – 26-34 year olds League Format – 35-44 year olds League Format – 45+ year olds Costs – 19+ year olds Game Day Factors – 19-25 year olds Game Day Factors – 26-34 year olds Game Day Factors – 35-44 year olds Game Day Factors – 45+ year olds Barriers – 19-25 year olds Barriers – 26-34 year olds Barriers – 35-44 year olds Barriers – 45+ year olds Cricketing Career Lapsed Players – 16-25 year olds (national figures) Lapsed Players – 26-44 year olds (national figures) Perfect Day 1 – 19-25 year olds Perfect Day 1 – 26-34 year olds Perfect Day 1 – 35-44 year olds Perfect Day 1 – 45+ year olds Perfect Day 2 – 19-25 year olds Perfect Day 2 – 26-34 year olds Perfect Day 2 – 35-44 year olds Perfect Day 2 – 45+ year olds Senior Cricket Results • • • What stands out to you? Positives Challenges How can your club use these results? How can Wiltshire Cricket use these results to support your club? Just a few things we have noticed • What players want from the game and what they value differs greatly with age • Strong desire for 26-44 year olds to play fewer overs • Significant dissatisfaction with start times and end times (across all age groups), (64% 26-24 year olds dissatisfied with start times and 63% dissatisfied with end times) - Younger players generally want to start earlier (90% 1pm or earlier amongst 19-25 year olds, 75% 1pm or earlier for 35-44 year olds) • The number of players who struggle to balance Cricket with other commitments is very high (59% 26-34, 68% 35-44) - However, there is a significant number who would like to play more or would return if offer was appropriate Cristian Durant Ned, Kalibazar Junior Cricket Wiltshire – Other Sports – 14-15 year olds Wiltshire – Other Sports – 16-18 year olds Wiltshire – DNA of Cricket – 14-15 year olds Wiltshire – DNA of Cricket – 16-18 year olds Wiltshire – Enjoyment & Playing Frequency – 14-15 year olds Wiltshire – Enjoyment & Playing Frequency – 16-18 year olds Wiltshire – Formats – 14-15 year olds Wiltshire – Formats – 16-18 year olds Wiltshire – Costs – 14-15 year olds Wiltshire – Costs – 16-18 year olds Wiltshire – Game Day Factors – 14-15 year olds Wiltshire – Game Day Factors – 16-18 year olds Wiltshire – Barriers – 14-15 year olds Wiltshire Barriers – 16-18 year olds Wiltshire – Perfect Day 1 – 14-15 year olds Wiltshire – Perfect Day 2 – 14-15 year olds Wiltshire – Perfect Day 1 – 16-18 year olds Wiltshire – Perfect Day 2 – 16-18 year olds Junior Cricket Results Your reactions? Junior Cricket – Other feedback • Clubs vary greatly in terms of the abilities of their players and so a rigid offer of League cricket won’t appeal to all • Retaining players at age 15 is becoming increasingly difficult for some • Opportunity to play • Managing the banter • Playing with friends • Easing the transition 93 Junior Cricket – What have we noticed? Main issues for 14-18 year olds • Struggle to balance with other commitments • Want fewer overs • Importance of Spirit of the Game • Convenience compared with other sports • Transition to Adult Cricket is a major issue How are Wiltshire Cricket and its Leagues using the results • Presentations delivered to Wiltshire County Cricket League, WEPL, Wiltshire Youth Cricket League – All are considering revised formats and structures • Upcoming presentations to be delivered to mid week cricket leagues • Club support visits being conducted • All information available on website What can you as a club do? • Have a look at the Dashboard (P Sykes will share log in details after this evening) • Hold a meeting with your players – tell them about results • When voting at league AGMs ensure views are representative of players What next for Wiltshire Cricket? • Action Plan 2015 - Internal self-assessment - Club satisfaction survey (how can we use results to help us support clubs better) - Club support visits (what themes have arisen?) - Player Retention and Disability Cricket results Thank you And remember our responsibility to… • To reduce the speed of decline in Cricket participation • To use the insight from the NCPS to retain and recruit players to the game • To show players that we value their input and that we will listen to their views
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