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Help and Support
santander.co.uk/uk/android-pay
0800 068 6698
How to register a Santander
card with Android Pay™
Lines are open Monday to Saturday 7am
to 11pm, and 9am to 9pm on Sundays.
For business banking queries, lines are open
Monday to Friday 7.30am to 9pm, and 8am
to 2pm on Saturdays
Before you use Android Pay for the first time you need to have the app installed on your
device. Android Pay comes pre-loaded on several devices, however if your device doesn’t
have it, it can be downloaded from Google Play™.
To download the app, your device has to have Near Field Communication (NFC) wireless
data functionality and be running on Android™ 4.4 (KitKat®) or higher.
Once registered, you can use your Android™ device to make contactless payments at
terminals in store, within participating apps and on London’s transport system, including
the Underground and buses. Follow the easy steps below to get started.
All Santander debit and credit cards work with Android Pay except the following:
ATM only cash cards
■
Business VISA Electron cards
■
Santander corporate cards
■
Basic Bank Account Visa Top-up Debit Card
■
Register a Santander card with Android Pay
1. O
pen the
Android Pay
app on your
device
2. Click on the + icon
in the bottom right
corner of the screen.
Then click on ‘Add a
credit or debit card’
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3. Use a card
already stored
in your Google
Account or
enter the
details of
the new card
you want to
register. You
can either
capture the
details from the
card using the
camera or enter
them manually.
5. Read and accept
the Android
Pay Terms
and Conditions
4. Enter the card
expiry date,
CVC number
and your
address.
Click ‘Save’ at
the bottom
of the page.
6. Before using
Android Pay
you may need
to set-up a
screen lock
option if you
do not have
one already on
your device
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7. C
hoose how
you would
like to verify
your card from
the methods
available
8. Enter the
verification
code that
was sent
to you
9. Your card is
now ready to
use with
Android Pay
How to pay with Android Pay
Paying in-store
Android Pay can be used in any store that accepts contactless payments. You may see one of these symbols at the checkout
■
Ensure NFC is turned on in your phone’s settings
■
Then simply wake up your phone and hold it to the contactless terminal
■
Occasionally you may be asked to unlock your device for some transactions
■
Some retailers will limit individual payments to £30
■
Please note, if you wake up your phone but don’t open the Android Pay app, your default card will be used to take payment.
■
Paying in-app
Selected apps now accept Android Pay for in-app purchases
■
Look for one of these buttons during checkout
■
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Santander is able to provide literature in alternative formats. The formats available are: large print, Braille and audio CD. If you would like to
register to receive correspondence in an alternative format please visit www.santander.co.uk/alternativeformats for more information, ask us
in branch or give us a call.
Android Pay is available from the Google Play Store. Google Play, Android, Android Pay and the Android Logo are trademarks of Google Inc. The Android Robot is reproduced or modified from work created and shared by
Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000.
Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number
is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. Santander and the flame logo are registered trademarks.
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