CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES Health Care Options, P.O. Box 989009 West Sacramento, CA 95798-9860 To the addressee or guardian of: 270IMC010031C-0000001-19-7-M-M Choose A Plan See inside for choice forms IMC999999999-02/26/15 JOHN SAMPLE 1234 SAMPLE STREET ANYTOWN CA 90000 Managed Care Plan Choice Book Cal MediConnect and Medi-Cal Managed Care Plans IMC Department of Health Care Services MU_0004052_ENG_0916 Los Angeles County Cal MediConnect These plans cover both Medicare and Medi-Cal. You can choose one of these Cal MediConnect plans under Choice A on the Plan Choice Form. Care1st Cal MediConnect Plan 1-855-905-3825 • (TTY: 711) care1st.com/ca/calmediconnect L.A. Care 1-888-522-1298 • (TTY: 711) calmediconnectla.org Health Net Cal MediConnect 1-888-788-5395 • (TTY: 711) healthnet.com/calmediconnect Molina Dual Options 1-855-665-4627 • (TTY: 711) molinahealthcare.com/duals Medi-Cal Managed Care These plans cover only Medi-Cal. If you want to keep your Medicare the way it is now, choose one of the Medi-Cal plans under Choice B on the Plan Choice Form. Health Net Comm Solutions L.A. Care Health Plan Molina Health Plan 1-888-665-4621• (TTY: 1-800-479-3310) molinahealthcare.com Care1st Health Plan 1-800-605-2556 • (TTY: 1-800-735-2929) care1st.com Plan Partners Health Net 1-800-327-0502 • (TTY: 1-800-431-0964) healthnet.com Plan Partners Anthem Blue Cross 1-800-407-4627 • (TTY: 1-888-757-6034) anthem.com Kaiser Permanente 1-800-464-4000 • (TTY: 1-800-777-1370) healthy.kaiserpermanente.org L.A. Care 1-888-839-9909 • (TTY: 1-866-522-2731) lacare.org Call the health plans to ask if they work with your doctors and other health care providers. You may also ask for a list of doctors and providers that they work with. Program of All-Inclusive Care for the Elderly (PACE) These plans cover both Medicare and Medi-Cal. If you qualify for PACE, services are provided in a PACE center. You must still choose a Cal MediConnect plan in Choice A OR a Medi-Cal plan in Choice B listed on your choice form. While we are checking your eligibility for PACE, you will not be enrolled in Cal MediConnect or a Medi-Cal Managed Care plan. We will need to know your choice just in case you do not qualify for PACE. Altamed Senior BuenaCare Toll Free: 1-877-462-2582 (TTY: 1-800-735-2922) altamed.org/seniorservices Brandman Centers for Senior Care Toll Free: 1-855-774-8444 (TTY: 1-818-774-3194) brandmanseniorcare.org LA_0004089_ENG_0916 State of California-Health and Human Services Agency Department of Health Care Services P.O. Box 989009, West Sacramento, CA 95798-9850 February 26, 2015 To the addressee or guardian of: u IMC - *999999999IMC022615* t IMC-999999999-02/26/15 JOHN SAMPLE 1234 SAMPLE STREET SAMPLE CITY CA 99999 You are getting this letter because you are eligible for BOTH Medicare and Medi-Cal. You must choose a health plan for your Medi-Cal benefits (including Long-Term Services and Supports). You have many health plans to choose from to receive your Medi-Cal benefits. You can choose a Cal MediConnect plan, which covers all of your Medicare and Medi-Cal benefits together under one plan, and includes extra benefits. You can also choose to keep your Medicare separate and choose a Medi-Cal Managed Care plan for your Medi-Cal benefits. You also may be eligible to apply for a Program of All-Inclusive Care for the Elderly (PACE) plan, if you are over 55 and meet certain requirements. This choice book explains the benefits of each health plan and explains how to enroll into the plan that best fits your health care needs. Please read the choice book carefully. You have the following choices: • Join a Cal MediConnect Plan. Cal MediConnect combines all your Medicare and Medi-Cal benefits into one, convenient health plan. Cal MediConnect is only available in certain counties. If you move, contact your eligibility worker to learn about your options. • Join a Medi-Cal Managed Care Plan. You can choose to keep your Medicare and Medi-Cal separate, but you must still join a Medi-Cal Managed Care plan for your Medi-Cal benefits. Joining a Medi-Cal Managed Care plan will not change your Medicare benefits. If eligible, you may also apply for Program for All-Inclusive Care for the Elderly (PACE). PACE plans cover all Medicare and Medi-Cal benefits. Services are provided at PACE centers and at home. You must qualify for PACE. If you choose PACE, you must still select a Cal MediConnect or Medi-Cal Managed Care plan in case you do not qualify for PACE. Enclosed in this choice book is your health plan enrollment choice form, please complete and return the choice form by 4/24/2015. MU_IA04051_ENG1_0916 270IMC010031C-000003-19-7-M-M If you do not make a choice, we will choose a Medi-Cal Managed Care plan for you. You can choose a plan that fits your needs at any time before 4/24/2015. After we receive your plan choice, you will receive a letter with your chosen health plan’s name and start date for your coverage. Your new health plan will also send you helpful information about how to get the care you need once you are enrolled. You can change your health plan at anytime by contacting Health Care Options toll-free at 1-844-580-7272. The effective date of your plan enrollment will depend on when we receive your plan choice but it wont be later than 5/1/2015. Your plan could be effective as early as the first of next month. If you have questions, want to enroll over the phone, need this packet in another language or alternative format, please call Health Care Options toll-free at 1-844-580-7272, between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. TTY/TDD users please call 1-800-430-7077. If you need help completing the choice form, please see the Health Care Options presentation schedule inside this choice book for site locations near you or visit us online at healthcareoptions.dhcs.ca.gov. If you’d like more information on the specific benefits offered by each health plan, please contact the health plan directly. Health plan contact information is located in the front of this choice book. You can also call the Health Insurance Counseling and Advocacy Program (HICAP) at 1-800-434-0222. HICAP provides free and objective counseling and can help you understand your plan options and assist in filling out the forms in this choice book. We look forward to working with you to keep you healthy. MU_IA04051_ENG2_0916 What are my choices? You must choose one of these options. Your choices are listed below. There is no cost to join a health plan. Choice A: Enroll in a Cal Medi-Connect plan. This plan: • Combines all of the Medicare and Medi-Cal benefits and services you receive now into a single plan with added benefits. • Gives additional transportation to medical services and vision benefits. • Gives you a Care Coordinator to help you with your health care needs. A Care Coordinator will be assigned to you when you join a Cal MediConnect plan. • Ensures Cal MediConnect doctors, specialists, and other approved providers will work together to get you the care you need. Choice B: Stay with regular Medicare AND enroll in a Medi-Cal Managed Care plan for your Medi-Cal benefits. • If you choose to stay with regular Medicare, you MUST ALSO choose a Medi-Cal Managed Care plan to receive your Medi-Cal benefits. • If you are already in a Medi-Cal Managed Care plan and choose to stay in regular Medicare, you can choose to stay in that Medi-Cal Managed Care plan or choose a different Medi-Cal Managed Care plan. What if I don’t choose a Health Plan? If you do NOT make a choice, you will be automatically enrolled in the Medi-Cal Managed Care plan that we have chosen for you. MU_0004071_ENG_0916 How to Make a Health Plan Choice There are several ways you can make a health plan choice. Call Toll Free by 4/30/2015 • Health Care Options toll free at 1-844-580-7272, Monday through Friday, 8:00 a.m. to 5:00 p.m. For TTY users, call 1-800-430-7077. OR Visit Health Care Options in Person You can visit a Health Care Options presentation site and speak to someone in person. To find the nearest location see the enclosed presentation schedule or contact Health Care Options: –– 1-844-580-7272 for more information. For TTY users, call 1-800-430-7077. –– Visit www.healthcareoptions.dhcs.ca.gov and click “Presentation Sites” link. OR Mail In Your Health Plan Choice Form by 4/24/2015 Complete the Health Plan Choice Form in this book and mail in the postage paid envelope provided. GET MORE INFORMATION For free, in-person counseling, contact the Health Insurance Counseling and Advocacy Program (HICAP). HICAP provides free and objective information and counseling on health plans. Call: 1-800-434-0222 or visit: aging.ca.gov/hicap MU_0004070_ENG_0916 Health Plan Choice Form Instructions These instructions will help you fill out the Health Plan Choice Form on the next page to select the option that works best for you. For help filling out the form, call Health Care Options at 1-844-580-7272. STEP 1: Tell us about yourself Please fill in any blanks and correct any errors on the Health Plan Choice Form. If your name and other information are correct, you may proceed to Step 2. STEP 2: Choose a health plan Please choose a plan. If you do NOT make a choice, you will be automatically enrolled into a Medi-Cal Managed Care plan. • Choice A - If you want to get your Medicare and Medi-Cal benefits combined in one plan, fill in the circle ( ) to the left of the Cal MediConnect plan you want. • Choice B - If you want to keep your Medicare separate from your Medi-Cal, you must choose a Medi-Cal plan for your Medi-Cal benefits. Fill in the circle ( ) to the left of the Medi-Cal plan you want. If you’d like to get your Medicare and Medi-Cal benefits combined in one plan and receive care at dedicated PACE centers, fill in the circle for the PACE plan you want. In case you do not qualify, you MUST still choose a plan in Choice A or Choice B. • To qualify for the Program of All-Inclusive Care for the Elderly (PACE), you have to meet certain requirements such as: • Be age 55 or older, • Live in a zip code served by a PACE organization • Be able to live in your home and community safely, and • Meet a level of need for skilled nursing home care, as determined by the PACE organization’s interdisciplinary team assessment and certified by the Department of Health Care Services. Ask your doctors and other health care providers to see which plans they work with and check if your prescription drugs are covered. You may also contact the plans directly to get a list of doctors and providers. Telephone numbers for the plans are listed in the front page of this choice book. Fill in the Doctor/Clinic Codes - Optional (if known) Doctor/Clinic Codes can be found by asking your Doctor/Clinic or in the Health Plan Provider Directory located at: http://www.dhcs.ca.gov/services/Pages/MMCDProvInfoNet.aspx STEP 3: Read the important information on the back before signing. Please read the information on the back of the form, then sign and date your completed Health Plan Choice Form. Use the envelope in this Choice Book to mail your completed Health Plan Choice Form. You do not need a stamp if you use the enclosed envelope. MU_PCE4062_ENG_0916 Health Plan Choice Form California Department of Health Care Services P.O. Box 989009 W. Sacramento, CA 95798-9850 *CCIPB* Use this form to join or change a health plan. For FREE help with this form, contact Health Care Options at 1-844-580-7272. Mail completed form to California Department of Health Care Services, Health Care Options, P.O. Box 989009, West Sacramento, CA 95798-9850. Please print clearly using blue or black ink. 99999 U SE STEP 1: Tell us about yourself: CCIPB Zip Code Date of Birth JOHN SAMPLE - - *M-0-999999999-IMC* Social Security Number ___ ___ ___ ___ ___ ___ ___ ___ ___ First Name, Last Name M-0-999999999-IMC Address, City (___ ___ ___) ___ ___ ___ -___ ___ ___ ___ Sex: Male Female Month STEP 2: Choose your health plan: OR Day CHOICE B Keep my Medicare separate AND choose a Medi-Cal Managed Care plan. Choose one of these Cal MediConnect plans: Choose one of these Medi-Cal Managed Care plans to get your Medi-Cal benefits: FO R 304 T L.A. Care Health Net Molina Dual Options Care1st O Combine my Medicare and Medi-Cal benefits in one plan. 800 801 816 817 L.A. Care Health Plan Plan Partners CF KA LA BC 352 Care1st Partner Plan, LLC KP Cal, LLC L.A. Care Health Plan Anthem Blue Cross Partnrshp Health Net Comm Solutions N O Plan Partners HN Health Net Comm Solutions MO Molina Healthcare Partner E PL Doctor/Clinic Code: Year FF I CHOICE A - If pregnant, estimate due date ___ ___-___ ___-___ ___ C IA (Area Code) Phone Number - ___ ___ ___ ___ ___ ___ L 1234 SAMPLE STREET SAMPLE CITY Doctor/Clinic Code: (optional) PACE Plan: 052 060 AltaMed Senior BuenaCare Brandman Cent for Sen Care SA M Program of the All-Inclusive Care for the Elderly (PACE): You may qualify for PACE (see instructions). If you want to get your Medicare and Medi-Cal benefits combined in a PACE plan, fill out this option in addition to Choice A or B. (optional) If you do not qualify, you will get your care through the Choice A or Choice B plan that you chose above in Step 2. STEP 3: Read the important information on the back before signing. I understand that by filling out and signing this form, I am choosing how to get my health care. Applicant’s Signature *CCIPB* CCIPB Date OR Authorized Representative Signature (if any) Date Confidential MU_0004073_ENG1_0916 Health Plan Choice Form California Department of Health Care Services P.O. Box 989009 W. Sacramento, CA 95798-9850 Read this important information before you sign the form. If I join the Medi-Cal KP Cal, LLC (Kaiser Permanente): I understand that Kaiser requires binding arbitration for my Medi-Cal benefits. This means that I give up my right to a jury or court trial for medical malpractice and other disagreements about benefits and services. Instead, I would help choose independent professionals who would make a decision about the problem. I can still ask for a Medi-Cal State Hearing. If I choose PACE, I will be contacted to see if I meet the eligibility requirements for enrollment into the PACE health plan. I must meet the nursing home level of care and still be able to live safely in a community setting. By completing this enrollment application for a Cal MediConnect plan, I agree to the following: Cal MediConnect plans are Medicare-Medicaid plans that have a contract with the State of California and the Federal government. I will need to keep my Medicare Parts A, B and D and Medi-Cal. I can be in only one Medicare plan at a time, and I understand that my enrollment in the plan selected will automatically end my enrollment in any other Medicare health plan or Medicare prescription drug plan. I understand that prescription drugs are covered, but not always the same ones I’m already taking. I understand that I’ll be able to receive at least one 30day supply of the prescription drugs I currently take anytime during the first 90 days of coverage in a Cal MediConnect plan. I understand that I may be able to continue seeing the doctors I go to now for a period up to six (6) months for Medicare services and a period of up to twelve (12) months for Medi-Cal services from the effective date of enrollment in a Cal MediConnect plan. I must contact the Cal MediConnect plan for information on how to do this. My provider must be willing to work with my plan and/or accept payment. I further understand that the Cal MediConnect plan has providers and pharmacies that I must use to get health care services, except for non-routine, emergency situations. Cal MediConnect plans serve a specific service area. If I move out of the area covered by the plan chosen, I need to notify the plan so I can disenroll and find a new plan in my new area. I understand that beginning on the date my Cal MediConnect coverage begins, I must get all of my health care from my new plan, except for emergency or urgently needed services or out-of-area dialysis services. Services authorized by my Cal MediConnect plan and other services contained in my plan's Evidence of Coverage document will be covered. Without authorization, NEITHER Medicare, Medi-Cal NOR my Cal MediConnect plan WILL PAY FOR THE SERVICES. Release of Information: By joining this Medicare and Medicaid plan or PACE, I acknowledge that the plan I selected will release my information to Medicare and other plans as is necessary for treatment, payment and health care operations. I also acknowledge that my Cal MediConnect plan will release my information, including my prescription drug event data, to Medicare, who may release it for research and other purposes which follow all applicable Federal statutes and regulations. The information on this enrollment form is correct to the best of my knowledge. I understand that if I intentionally provide false information on this form, I will be disenrolled from the plan. I understand that my signature (or the signature of the person authorized to act on my behalf under the laws of California on this application) means that I've read and understand the contents of this application. If signed by an authorized individual, this signature certifies: 1) this person is authorized under State law to complete this enrollment and 2) documentation of this authority is available upon request from Medicare. Privacy Statement The Department of Health Care Services will keep the information you provide. It is used only to enroll and/ or disenroll people that are eligible for Medi-Cal managed care. The laws that allow this are in the Welfare and Institutions Code, Section 10416.5, 14016.6, 14087.305, 14087.31, 14087.35, 14087.36, 14087.38, 14087.96, 14088, 14089, 14089.5, and 14631, and California Code of Regulations, Section 51085.5. Only other government agencies that relate to the Medi-Cal program can see the information you provide. However, any information that is being used in an investigation or lawsuit cannot be seen. If you want to see your Medi-Cal file, contact the Department of Health Care Services at the address on the other side of this form. MU_0004073_ENG2_0916 Health Information Form You are receiving this form because you are eligible to enroll in a new Medi-Cal health plan. Your new plan will use this form to make sure you get needed care. Please fill in the circle with black or blue pen for the answers that apply to you. Complete one form for each person in your family who is enrolling in a new Medi-Cal health plan. If you have questions, please call Health Care *1010* 1010 Options, toll free at 1-800-430-4263 Monday through Friday, between 8:00 a.m. and 5:00 p.m. TDD/TTY users should dial 1-800-430-7077. Please return completed form with your Medi-Cal Choice Form or mail separately to: CA Department of Health Care Services Health Care Options - PO Box 989009 West Sacramento, CA 95798-9850 Filling out this form is voluntary. You will not be denied care based on your confidential answers. JOHN SAMPLE *999999999-999999999* *999999999-999999999* Born In: 2016 999999999 - 999999999 Name of Person Completing Form: Yes No 2. Do you take 3 or more prescription medicines each day?. . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes No 3. Do you see a doctor regularly for a mental health condition such as depression, bipolar disorder, or schizophrenia? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes No 4. Have you been to the emergency room two or more times in the last 12 months? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes 5. Have you been admitted to the hospital in the last 12 months?. . . . . . . . . . . . . . . . . . . . . Yes No No 6. Have you needed help with personal care, such as bathing, getting dressed, or changing bandages in the last 6 months? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes 7. Are you using medical equipment or supplies, such as a hospital bed, wheelchair, walker, oxygen, or ostomy bags? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes 8. Do you have a condition that limits your activities or what you can do?. . . . . . . . . . . . . . . . . Yes 9. Are you pregnant?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9a. If Yes, are you currently seeing a doctor for this pregnancy? . . . . . . . . . . . . . . . . . . . . . . Yes Yes 10.Do you see a doctor regularly for a chronic medical condition? . . . . . . . . . . . . . . . . . . . . . . . Yes No No No No No IM A MI GE SS IN G 1. Do you need to see a doctor within the next 60 days? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If Yes, fill in all that apply: No Asthma Cancer Cystic Fibrosis Diabetes Kidney Disease Seizures Sickle Cell Anemia Tuberculosis Heart Problems Hepatitis High Blood Pressure HIV or AIDS Other When you become a health plan member, If you think you need to see a doctor before your DHCS will send this information to your Medi-Cal Medi-Cal health plan contacts you, you should go to health plan. the doctor or hospital at that time. I understand that this information will be disclosed to Health Care Options and my new plan. Signature: Date Signed: If not signed by beneficiary, specify relationship: . Parent of minor CONFIDENTIAL Guardian .Other representative MU_0003754_ENG_0912 State of California - Health and Human Services Agency Department of Health Care Services Medi-Cal Managed Care Non-Medical Exemption Request for Non-Medical Exemption from Plan Enrollment American Indians or Beneficiaries with HIV/AIDS in Coordinated Care Initiative Counties Dear Medi-Cal Beneficiary: If you are receiving Medi-Cal benefits, you may be required to join a Medi-Cal Managed Care health plan. However, if you are a qualified individual for this exemption and you want to receive medical services through your choice of facility or provider, you may request to be excused from Medi-Cal Managed Care health plan enrollment in order to receive services through a service facility or provider of your choice. To be excused from plan enrollment you must have a service facility or provider representative complete this form, certifying that you are or will be receiving services from a service facility or provider of your choice. The facility representative must submit this completed form to Health Care Options. Dear Service Facility or Provider: If you currently provide or will be providing medical services to an individual who is receiving Medi-Cal benefits and that individual is required to enroll in a health plan, completion of this form will enable the individual to receive services through your facility as an alternative to enrollment in a Medi-Cal Managed Care health plan. The exemption form is valid until the individual chooses to enroll in a Medi-Cal Managed Care health plan. This form may be submitted for beneficiaries who are receiving Medi-Cal services in a Coordinated Care Initiative County and has operating Cal MediConnect health plans and: 1) are American Indian, or 2) have been diagnosed with HIV or AIDS. Mail completed form to: or Fax this form to: Health Care Options (916) 364-0287 P.O. Box 989009 West Sacramento, CA 95798-9850 If you have any questions regarding this form, please call HCO at 1-844-580-7272; TTY/TDD users, call 1-800-430-7077. Please Print or Type (Ink Only) Each area of this non-medical exemption form must be completed or the form will be returned unprocessed. 1. Beneficiary Name: 2. Beneficiary Medi-Cal I.D. Number (BIC) Last Name First Name M.I. 3. Name of Service Facility or Provider I certify that the information I have provided on this form is correct. I understand that the Department of Health Care Services may audit this form to determine if the information provided is accurate. 4a. Authorized Signature of Medi-Cal Provider 4b. Date signed / / Month Day Year 4d. NPI Number used to bill the Medi-Cal Program for this beneficiary 4c. Printed name of Medi-Cal Provider Last Name First Name M.I. 5. Telephone number of Medical Provider 6. Fax number of Medical Provider ( ) - ( ) - 7. Telephone number of Medical Physician 8. Fax number of Medical Physician ( ) - ( ) - MU_CCI3382_ENG_1114 1OZ_0004074_ENG1_0916 1OZ_0004074_ENG2_0916 Do not put more than 4 forms in this envelope Health Care Options Presentations Attend an informative session at one of these convenient locations. California Health Care Options (HCO) Presentation Sites Los Angeles County October 2016 Schedule Just ask for the "Health Care Options" Representative In-Person Medi-Cal Managed Care Information No Appointment Necessary Free Help To Complete Forms CITY LOCATION County of LA Dept of Public Social Services Santa Clarita Branch 27233 Camp Plenty Road County of LA Dept of Public Social Services Chatsworth DPSS West Valley Family Service Center 21415 Plummer Street Canyon Country Compton Cudahy El Monte County of LA Dept of Public Social Services 211 E. Alondra Boulevard County of LA Dept of Public Social Services 8130 S. Atlantic Avenue County of LA Dept of Public Social Services San Gabriel Valley Family Service Center 3350 Aerojet Avenue County of LA Dept of Public Social Services San Gabriel Valley Family Service Center 3352 Aerojet Avenue ZIP CODE DAY HCO SITE HOURS LANGUAGES 91351 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 91311 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90220 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90201 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Vietnamese / Cantonese / Mandarin M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish / Vietnamese / Cantonese / Mandarin 91731 91731 Presentation times, dates, and locations are subject to change. Please contact the Health Care Options toll-free number 1-844-580-7272 to verify the schedule before attending. Additional sites may be available at the time of your call. Health Care Options will not be conducting presentations on October 10th due to a staff meeting. Page 1 of 4 MSM-C-M61 LA_LTSS_PRES_ENG1_1016 Health Care Options Presentations Attend an informative session at one of these convenient locations. California Health Care Options (HCO) Presentation Sites Los Angeles County October 2016 Schedule Just ask for the "Health Care Options" Representative In-Person Medi-Cal Managed Care Information No Appointment Necessary Free Help To Complete Forms CITY LOCATION ZIP CODE DAY HCO SITE HOURS LANGUAGES English / Spanish / Armenian / Russian / Farsi Glendale Los Angeles County Dept of Public Social Services 4680 San Fernando Road 91204 M-F 8:00am - 12:30pm 1:30pm - 5:00pm Lancaster Los Angeles County Dept of 93535 Public Social Services 349-B East Avenue K-6 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Dept of Public Social Services County of Los Angeles 5445 Whittier Boulevard 90022 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Exposition Park Family Service Center County of Los Angeles 3833 S. Vermont Avenue 90037 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90001 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Los Angeles County Dept of 90032 Public Social Services 4077 N. Mission Road T&W 8:00am - 12:30pm 1:30pm - 5:00pm TH 8:00am - 12:30pm M-F 8:00am - 12:30pm 1:30pm - 5:00pm Los Angeles County of LA Dept of Public Social Services 1740 E. Gage Avenue Dept of Public Social Services County of LA 2855 E. Olympic Blvd 90023 English / Spanish English / Spanish Presentation times, dates, and locations are subject to change. Please contact the Health Care Options toll-free number 1-844-580-7272 to verify the schedule before attending. Additional sites may be available at the time of your call. Health Care Options will not be conducting presentations on October 10th due to a staff meeting. Page 2 of 4 MSM-C-M61 LA_LTSS_PRES_ENG2_1016 Health Care Options Presentations Attend an informative session at one of these convenient locations. California Health Care Options (HCO) Presentation Sites Los Angeles County October 2016 Schedule Just ask for the "Health Care Options" Representative In-Person Medi-Cal Managed Care Information No Appointment Necessary Free Help To Complete Forms CITY ZIP CODE DAY HCO SITE HOURS LANGUAGES County of Los Angeles 2615 S. Grand Avenue 90007 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish County of LA Dept of Public Social Services 2601 Wilshire Boulevard 90057 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Metro Special District #70 2707 S. Grand Avenue 90007 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90064 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90059 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish County of LA Administration Building 8300 S. Vermont Ave 90044 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish County of LA Dept of Public Social Services Southwest Special District 1819 Charlie Sifford Drive 90047 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish LOCATION Dept of Public Social Services Rancho Park District Los Angeles 11110 W. Pico Blvd Ben F Peery Building County of LA Dept of Public Social Services 10728 S. Central Avenue Presentation times, dates, and locations are subject to change. Please contact the Health Care Options toll-free number 1-844-580-7272 to verify the schedule before attending. Additional sites may be available at the time of your call. Health Care Options will not be conducting presentations on October 10th due to a staff meeting. Page 3 of 4 MSM-C-M61 LA_LTSS_PRES_ENG3_1016 Health Care Options Presentations Attend an informative session at one of these convenient locations. California Health Care Options (HCO) Presentation Sites Los Angeles County October 2016 Schedule Just ask for the "Health Care Options" Representative In-Person Medi-Cal Managed Care Information No Appointment Necessary Free Help To Complete Forms CITY LOCATION Dept of Public Social Los Angeles Services County of LA 2415 W. 6th Street Norwalk Pasadena Pomona Rancho Dominguez Van Nuys Norwalk 12727 Norwalk Blvd. LA County Dept of Public Social Services Child Support Services 955 N. Lake Avenue LA County Dept of Public Social Services 2040 W. Holt Avenue County of LA Dept of Public Social Services Paramount District Office 2961 East Victoria Street ZIP CODE DAY HCO SITE HOURS LANGUAGES 90057 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90650 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 91104 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 91768 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish 90221 M-F 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish County of LA Dept of Public Social Services 17600 "A" Santa Fe Ave. 90221 Zev Yaroslavsky Family Support Center 7555 Van Nuys Blvd. 91405 M-F T & TH M-F 8:00am - 12:30pm 1:30pm - 5:00pm 8:00am - 12:30pm 1:30pm - 5:00pm English / Spanish Cambodian English / Spanish Presentation times, dates, and locations are subject to change. Please contact the Health Care Options toll-free number 1-844-580-7272 to verify the schedule before attending. Additional sites may be available at the time of your call. Health Care Options will not be conducting presentations on October 10th due to a staff meeting. Page 4 of 4 MSM-C-M61 LA_LTSS_PRES_ENG4_1016 If you or your family members have any questions, call Health Care Options, toll-free at the numbers listed below: Representatives are available Monday – Friday 8:00 a.m. to 5:00 p.m. English 1-844-580-7272 Written materials are available اللغة العربية Arabic 1-844-580-7272 تتوفر معلومات مطبوعة Հայերեն Armenian 1-844-580-7272 Գրավոր նյութեր գոյություն ունեն ភាសាខ្មែរ Cambodian 1-844-580-7272 មានផ្ដលឯ ់ កសារសរសសរជាលាយលក្ខណ៍អក្សរ 粵語 Cantonese 1-844-580-7272 可以提供書面材料 فارسی Farsi 1-844-580-7272 :مطالب به زبان های زیر موجود است Hmoob Hmong 1-844-580-7272 Cov lus uas sau hauv ntawv los muaj thiab 한국어 Korean 1-844-580-7272 서면 자료의 이용이 가능합니다 國語 Mandarin 1-844-580-7272 可以提供書面材料 Español Spanish 1-844-580-7272 Se dispone de material escrito Tagalog Tagalog 1-844-580-7272 May mga nakasulat na materyales Tiếng Việt Vietnamese 1-844-580-7272 Có các tài liệu dưới dạng văn bản Other Languages 1-844-580-7272 TTY 1-800-430-7077 Русский Russian 1-844-580-7272 Доступны материалы в письменном виде MU_0004052_LANG2_0916
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