Royal Borough of Kingston upon Thames PEOPLE STRATEGY AND WORKFORCE PLAN Error! The right number of people in the right places with the right skills to deliver improved services, greater efficiency and better customer focus in front line services” Contents Description Introduction Point No. 1.0 The People Strategy – Our Vision 2.0 Internal and External Issues/Challenges for RBK 3.0 Kingston’s Workforce 4.0 Current and Future Labour Market 5.0 Delivering the Plan 6.0 Progress to Date 7.0 Monitoring and Evaluation Workforce Plan 8.0 Appendix 1 1.0 Introduction RBK’s People Strategy sets out how the Royal Borough of Kingston will meet its aims and objectives through people management. RBK’s Workforce Plan looks at the organisation over the next three years and the challenges it faces in the medium and long term to ensure, that there are the right people in place with the right skills. Workforce planning therefore has a central role to play in delivering improved services. The Workforce Plan is closely aligned to our People Strategy, which identifies the action we need to take to secure the workforce necessary to achieve the organisation’s vision and objectives. From this, further work will be carried out within departments. This will involve: 1.2 Identifying the current and future skills and numbers of employees needed to deliver new improved services 1.2.2 Comparing present workforce and the desired future workforce to highlight shortages, surpluses and skill gaps 1.2.3 Analysing the authority’s diversity profile at all levels as it fits with the future local population’s diversity profile 1.2.1 The Workforce Plan begins by looking at the internal and external influences and challenges upon the workforce at RBK. It is recognised that these are constantly changing and that the organisation, and in turn this Plan, must adapt to such changes. Below is a diagram which shows how the Workforce Plan aligns RBK’s strategic aims with our People Strategy. 1.3 Strategic Aims People Strategy WORKFORCE PLAN Dept Workforce Plans Team Plans 2.0 RBK’s People Strategy – Our Vision 2.1 This strategy sets out a framework of the principles that underpin the RBK’s management of its Human Resources. It is an overarching document that draws together RBK’s Human Resources policies and procedures. 2.2 Our people are at the heart of our success as an organisation. RBK’s Excellent Corporate Performance Assessment ratings and other assessments are a reflection of the quality of our staff. In order to maintain this position and continue to improve as an organisation, we need to ensure that we continue to build our capacity and develop our role as an employer of choice. 2.3 We make considerable investment in our HR policies to enable our staff to make the best possible contribution to meeting our organisational goals. This means having policies, which recognise the changing world of work and enable us to secure, develop, motivate and reward staff. We support the Investors in People programme in order to make the Council work better by ensuring there are clear objectives and that achievements are measured. The Council is committed to regular two-way communication with our staff. 2.4 Human Resource’s strategic priorities are closely aligned with the organisation’s key strategic aims. These are: 2.4.1 2.4.2 2.4.3 2.4.4 2.4.5 2.4.5 Working in Partnership – we will continue to work with partners in the local community as part of carrying through our commitment to equal opportunities, work and well being initiatives. Caring for the Environment – we will continue with the implementation of the green travel plan, and supporting departments which interface with health and safety at work. Putting People First – carrying through our commitment to practice equal opportunities, in the way we provide services and in all our staffing practices including commitment to make progress on the Local Government Equalities Standard. Encouraging Quality of Live – we will work to improve the health of our staff by encouraging healthy lifestyles. Education and Life Long Learning – active involvement with schools to promote best practice employment arrangements. We will promote training and development opportunities for all staff. Delivering Improvement – we will continue to value our staff as our most important resource in achieving the Council’s objectives by maintaining and improving the Council’s Human Resources policy and practice framework. 2.5 Our strategic priorities are influenced by changes and developments within Local Government generally, the labour market and legislation, together with meeting local challenges. The HR service has the over-arching aim to lead as: Agents of Cultural Change Custodians of Corporate Health 2.6 HR needs to ensure that we maintain a proactive and innovative contribution to the achievement of the organisations’ key strategic aims. We do this through the policies and processes, which we produce and implement, particularly in relation to: 2.6.1 Building Organisational Capacity – To ensure RBK has the right people with the right skills at the right time to deliver its policy programme and improvement agenda 2.6.2 Employer of Choice – To have the best HR policies and effective procedures including two way communication processes, to enhance and maintain our employment position 2.6.3 Pay and Rewards – To have a modernised pay and rewards strategy which enables us to assess the relative worth of jobs with the flexibility to recognise individual contribution and market factors within an equitable framework 2.6.4 Equalities – To promote equal opportunities by implementing a programme of equalities action that celebrates diversity and meets our obligations under equalities legislation. HUMAN RESOURCES STRATEGIC AIMS Resourcing Developing Skills/behaviours BUILDING ORGANISATIONAL CAPACITY Growing our Own Employee Benefits Career Paths Leadership HR Information Systems PAY AND REWARDS Job Evaluation Organisational Reviews EMPLOYER OF CHOICE Awards AGENTS OF CULTURAL CHANGE*/ CUSTODIANS OF CORPORATE HEALTH Effective HR Policies and Practices Internal Communications Equality Standard Legislation EQUAL OPPORTUNITIES *TO HELP ARTICULATE, COMMUNICATE AND EMBED Engagement with the Community 3.0 Internal and External Issues/Challenges for RBK 3.1 Corporate Performance Assessment The Royal Borough of Kingston was rated as an ‘excellent’ authority by the Audit Commission in 2002. In 2005 the Audit Commission launched Corporate Performance Assessment 2005 which will change the audit process for local authorities. Kingston must ensure in the future that it is able to meet these challenges and maintain our ‘excellent’ status. Workforce Development Planning assists with CPA and other external assessment processes by specifically examining the organisation’s knowledge and capacity around the skills to effect change and sustain improvements. 3.2 Integration of Children’s Services The Council has 3*ratings for Education and Social Services, one of only three Councils in the Country. With the integration of these departments to form the new directorate of Learning and Children Service’s in April 2005, a major challenge will be to ensure that these two excellent services retain their status. The formation of the Learning and Children Service’s Directorate will require changes in working culture and employee capability in the context of multi-agency working. 3.3 Efficiency Agenda As part of the outcome of the Gershon Review into Public Spending, the Public sector has to make efficiency gains of £21.5 billion by 2007-08. Local Government’s share of this is £6.45 billion. The target for efficiency gains in 2005-06 for RBK is £2.94m and similar for the next 2 years. The Council will be required to assess all areas of spending for efficiency savings. This Workforce Plan will us to better manage employment expenditure by undertaking a planned approach to service needs in terms of people, skills and numbers. 3.4 Risk Management and Business Continuity The workforce plan will assist us to have the right people in place to deliver our services now and in the future. 3.5 Neighbourhood delivery of services It is a key objective of this administration that service delivery should be devolved down to neighbourhood level. This will have consequences on the numbers, roles and training requirements for staff now and in the future. 3.6 Government Agenda for Local Government – Localism, Choice and Personalisation This will involve changes in the way we deliver services by offering more choice and involvement of service users in the design, assessment and delivery of services. Local Area Agreements between local authorities, their partners and central government will deliver better local service outcomes through better co-ordination. 3.7 Changing World of Work Extended hours of service delivery and the e-government agenda will change the way we work and require more flexibility in the workplace both in terms of time and place of work. 3.8 Partnership Working Partnership Working will be crucial to the future effective running of the Council and required efficiency savings. Staff will need training on partnership working to ensure that this is undertaken effectively. Our Community Plan sets out our vision for partnership working and the basis through which we can provide more services through partnership arrangements. 3.9 Changes to Legislation New legislation and initiatives from central government will have an impact on future workforce requirements. Examples include: Employment, Equalities and Health & Safety legislation; the e-Government agenda which may increase demand for technically skilled employees; the Licensing Act which will require more staff to meet these requirements; and changes to the Local Government Pensions fund which may affect patterns of supply and demand as employees need to work longer. 3.10 Recruitment Hotspots Since the late 1990s Local Government has been experiencing increasing recruitment and retention difficulties across an expanding range of jobs. The pressure has been greatest in London Boroughs and has covered posts in social care, particularly family social workers and occupational therapists, Environmental Health Officers, Town Planners, Building Control Officers, and Trading Standards Officers. The main factor cited by Councils for the recruitment and retention difficulties is general shortages of key staff with the relevant professional qualification. The recruitment and retention issues experienced by RBK are a reflection of the national picture. 3.11 Affordable Housing This is a key issue for RBK, and other London Boroughs in the recruitment and retention of staff. The Office of the Deputy Prime Minister has developed a Key Worker Living Scheme, which was expanded in March 2004, but generally has had a low take up. In the future recruiting from the local community will become increasingly important as not only are we more likely to have a workforce that reflects the cross-section of the local community, but cost of housing is not a major consideration for people already living in the Borough. 3.12 Ageing Workforce Like elsewhere in local government, RBK has a mature workforce, peaking in the 35 to 54 age range. 4% of the workforce is aged under 25, with 50% over age 45. This profile has longer term implications for the delivery of services with potential workforce shortages over the next 10 to 15 years as staff retire. 4 Kingston’s Workforce 4.1 Facts and figures The Borough currently employs 4069 staff. About 25% of employees are teachers. There has been a slow trend towards growth since 2000 when there was 3,304 staff working in the borough. Approximately two-thirds of the workforce falls into the lowest two pay bands. 4.1 (fig 1.0) There continues to be a mature workforce peaking in the 35-54 age range, and in particular 50-54 years. Staff by Age Category (Headcount) 25 to 34 years 19% 35 to 44 years 27% 16 to 24 years 4% 65 years and over 1% 55 to 64 years 18% 4.1 (fig 2.0) 45 to 54 years 31% This age profile has been unchanged for several years. This will become an increasing concern as this age group reach retirement. Encouraging younger members of staff into roles in the Council and equipping them with the skills to meet the needs of their department will be crucial in the years ahead. The working patterns of the workforce show that 45% of the workforce work part-time, with 43% of these being women. Staff by Working Pattern & Gender (Headcount) Women Part-timers 43% Women Full-timers 35% Men Part-timers 4% Men Full-timers 18% 4.1 (Fig 3.0) The overall turnover rate has decreased from 10.9% in 2004 to 8.3% currently. In 2004 the percentage of the workforce from known BME communities was: 13.4% excluding staff employed in schools but including former manual workers 8.1% for staff employed in schools 11.% for all RBK staff 4.1 (fig 5.0) 4.1.1 According to the 2001 Census 15.6% of the population in the Borough were from BME backgrounds1. Overall, there is still some way to having staff that represent the backgrounds of the local community although this figure has continued to rise since 1998 when the figure for BME staff in the workforce was 5.3%. 4.1.2 Since 2000 Directorates have been provided with recruitment monitoring information to enable them to assess their performance against the corporate profile. 4.1.3 Overall, representation of people from BME backgrounds is reasonably well distributed across the salary bands, although there is a lower level of representation at the most senior levels. 4.1.4 Women make up 77% of the workforce. The number of women in posts at Grade H and above has continued to increase from 20% in 1987 to 54% currently but there is still some way to go before women achieve a level of representation at this level which reflects their composition of the workforce as a whole. 4.1.5 (fig 6) 4.1.5 2.1% of staff have declared that they have a disability. This has risen from 1.5% in 2002. 4.1.6 The figures overall show that there is still some way to go ensure that staff are representative of the local population, but good progress has been made. They also highlight the growing concern about the lack of younger employees and the aging workforce. These are all issues that will be addressed by the Workforce Plan. 5 Current and Future Labour Market 5.1 The Borough is faced with an ageing workforce and increasing demands for modernisation, efficiency and excellence. There is a pressing need for local government to build capacity in its workforce to meet future requirements. 5..2 This is seen against a backdrop of a labour market with high salaries in the private sector, which are attracting more people. Low unemployment also means that employers are having to compete to recruit and retain staff. The availability of workers to meet existing demand is currently at the lowest point since 1987. In addition, nationally there are fewer young people attracted to work in the public sector and it is estimated that by 201, 40% of the workforce will be over 45 years old. 5.3 The public sector currently employs around 5 million people. In 1981 it accounted for 30% of the workforce. In 2001 it was 20%. Privatisation and contracting out have been the main contributors to this. 5.4 An Audit Commission study identified the main reasons why people choose a career in the public sector. The three most frequently cited reasons were: To make a positive difference To work with people and children It’s what I always wanted to do 5.5 According to the 2003 Staff Survey 63% of staff outside of schools are satisfied or very satisfied with their current job. 5.6 The main reasons why people leave were identified as: Bureaucracy, paperwork and targets Autonomy Resources and workload 5.7 The Staff Survey showed that stress, pressure and pay were the main areas of dissatisfaction amongst staff, which have been addressed in our action plans. 5.8 The motivations of staff should play a key role in how careers in the pubic sector are promoted. The Audit Commission have identified four critical factors to the success of recruitment and retention: Experience of work must match peoples expectations The working environment must enable, engage and support staff Those who are delivering public services must feel valued, respected and fairly rewarded The shift from a public sector to public services workforce must be actively managed to create a synergy, rather than a clash of values. 6.0 Delivering RBK’s Workforce Plan 6.1 There are four main areas which will be addressed through the Workforce Plan. These are: 6.1.1 6.1.2 6.1.3 6.1.4 6.2. Building organisational capacity Being an employer of choice To have a modernised pay and reward strategy To promote a representative Workforce The plan at Appendix 1 indicates how we are going to translate our people strategy into actions and targets over the next 3 years, based on where we are now and the challenges we face. 6.3 The HR department will lead on implementing and achieving the objectives of the Workforce Plan. HR staff will work with Heads of Service and departmental managers to produce action plans for each service area, which will be included in Team Plans. For the Workforce Plan to be successful it is essential that managers at all levels contribute to the process and know how it links in with helping to meet the organisation’s objectives both now and in the future. 6.4 The Plan currently sets out a framework for achieving longer term objectives. Over time this will be amended to take account of internal and external changes in the labour market, local and national demands upon the Council. The Plan is dynamic not static. It is correctly an interactive process to review and change the plan from: feedback received through consultation, events which occur in the short and medium term, what we learn from internal experiences and from external sources. 7.0 Progress to Date 7.1 RBK has already made good progress through the introduction of strategies and initiatives to improve recruitment and retention. The new Pay and Rewards strategy provides a modernised pay structure which sets out clearer career paths providing greater opportunities for our staff to ‘grow’ with Kingston. We are also continuing to use our Market Factor Pay Scheme to apply salary supplements for difficult to fill and shortage jobs to reflect market pay levels. Flexible employment arrangements remain an important element in our overall rewards package. In response to the feedback from the last Staff Survey, these have been enhanced to include schemes for a range of working arrangements, including home working. 7.2. The age profile of the organisation shows the importance of building our organisational capacity to address anticipated shortages in the workforce in the future. A practical response to recruitment difficulties has been to recruit at the lower trainee level and grow our own. We have adopted this approach for the full range of professional staff, including Building Control, Planning, Social Work Trainees – both Adult and Children and Family Services – Revenue and Benefit staff and HR staff. 7.3 RBK has continued to support the National Graduate Development Programme with 2 new recruits to start in January 2005. A further graduate trainee has also been engaged as part of the Chartered Institute of Public Finance Association’s national training programme. 7.4. We will also be building upon our successful ‘Investing in the Best’ programme for middle managers and putting in place initiatives to develop senior managers in order to strengthen leadership capacity within RBK. 8 Monitoring and Evaluation 8.1 In order that the Workforce Plan achieves its objectives it is important that a structure is in place monitor its progress. This needs to take place at a corporate and departmental level. Residents Priorities Internal Influences External Influences WORKFORCE PLAN Operational Side HR Dept Monitoring CDT Recruitment & Workforce Development User Group (Fig 8) Service Heads 8.2. Workforce planning is not a stand-alone exercise and should be a mainstream management activity undertaken by Heads of Service and departmental managers. As such it is essential that they ‘buy into’ the process. Implementation of the Workforce Plan will be monitored by the Recruitment and Workforce Development User group, which has representatives from all directorates and regular reports will go to CDT. The introduction of the new HR system will provide greater access for managers to employee information and thus facilitate more effective workforce planning in the future. Appendix 1 - BUILDING ORGANISATIONAL CAPACITY – To ensure RBK has the right people with the right skills at the right time to deliver its policy programme and improvement agenda. Critical Tasks Milestones Target 2005/06 1. To have an effective Workforce Planning framework in place. To meet ODPM/EO Workforce Strategy commitments to have a workforce plan in place, to identify RBK’s existing and future workforce priorities. Ongoing monitoring, review and analysis of employment profiles including age analysis, skills audits and requirements, professional training audit, market trends, etc to facilitate succession planning. To maintain and develop programme of initiatives to support ‘Grow with Kingston’ policy, including development of clear career paths and implementation of a younger people in Local Government strategy. 2006/07 Success Measure 2007/08 Plan produced by April 2005, Consultation within directorates by September 2005, Executive Endorsement by end of 2005. Sufficient applications for vacancies arising through retirements and for new jobs. Improved age profiles and recruitment and retention success criteria. Critical Tasks Milestones Target 2005/06 2. To attract talent to RBK. 3. To maximise effectiveness of recruitment processes. Develop the RBK employer brand for all recruitment initiatives. 2006/07 Success Measure 2007/08 Satisfaction surveys from new recruits; Development of closer links with universities re recruitment. Development of work experience placement scheme for Borough school pupils. Maintain participation in Employers Organisation and CIPFA National Graduate Development Programmes. Development and implementation of placements under modern Apprenticeship programmes. Review of all transactional recruitment processes and consider shared services with partners to improve efficiency and effectiveness of recruitment. Level responses to advertisements. Increased interest/applications from recent graduates. Placement organised across all directorates. Successful recruitment of graduates with suitably assigned placements in directorates. Increase in numbers of apprenticeships offered by RBK. Improvement in time from advertisement to appointment; cost of recruitment service. Critical Tasks 3. To maximise effectiveness of recruitment processes (cont’d) 4. To improve retention rates at RBK during first 2 years of service. Milestones Review the partnership with Advertising Agency. Implement and review arrangement with vendor neutral agent for engagement of agency staff and Teacher Supply agencies. Improve awareness of reasons why people leave by increasing response rate to exit surveys and conducting programme of exit interviews to enable development of strategies to address issues raised. Target Success Measure 2005/06 2006/07 2007/08 Reduced cost of advertising per appointment. Positive cost-benefit analysis. 20% increase in surveys returned and 10% of leavers interviewed. Communication of outcomes to senior managers. Higher retention rates of staff with under 2 years service. 5. To strengthen leadership capacity within RBK. To design and implement a development programme to improve leadership skills of managers. Participation in Building Strategic Leaders Programme to develop middle managers for senior managers roles. Development of career grade schemes to ‘fast track’ talent. Take up from each directorate. Take up from each directorate. More internal promotions to senior manager posts. Critical Tasks Milestones Target 2005/06 5. To strengthen leadership capacity within RBK. (cont’d) 6. To improve management skills and behaviours within RBK. Design and implement women and BME management development programmes to boost number in senior positions. To implement induction programme for new RBK managers. To implement 360 degree facilitated appraisals and coaching programme for senior managers. To sustain and enhance ‘Investing in the Best’ Middle Manager programme in light of learning from Building a Strategic HR function project, to include intranet site, issues groups, new modules, coaching, shadowing and mentoring initiatives. Continue to organise annual conference. 2006/07 2007/08 Improved BVPIs aiming for best quartile in years. Course running quarterly. Success Measure Improvement in staff satisfaction with support from managers. 75% on nominated managers taking part aspect of programme with positive feedback. Critical Tasks 6. To improve management skills and behaviours within RBK. (cont’d) Milestones To facilitate networking opportunities for existing and future managers. Target Success Measure 2005/06 2006/07 2007/08 75% attendance at Senior Managers Group meetings and 50% attendance at Middle Manager annual conference. Quality meetings of future Group. 7. To develop staff to have right skills to meet RBK’s organisational requirements. 8. Development of on-line HR processes. Maintenance of Investors in People programme. To support the workforce planning issues which arise from the integration of Children’s Services and the Schools Workforce remodelling agenda. Development and implementation of on-line recruitment and application process including access for managers Successful corporate reassessment and successful implementation of action plan. Implementation of programmes for reorganisation, job re-design and development of appropriate training programmes. Better recruitment data, quicker response times for applicants Critical Tasks Milestones Target 2005/06 Development of HR recruitment website with specialist areas such as Social Services and Teaching 2006/07 Success Measure 2007/08 Less paper used, information to managers more quickly and in one format. More hits on Recruitment website. Development of on-line job evaluation process Improved sickness absence recording - EMPLOYER OF CHOICE - To have best practice HR policies and effective procedures including two-way communication processors, to enhance and maintain our employment position. Critical Tasks Milestones Target 2005/06 2006/07 1. To conduct bi-annual staff surveys to determine staff attitudes and areas for action in order to enhance RBK’s position as an employer. To plan and conduct survey for all areas outside schools with a focus on hard to engage staff groups. Analysis and communication of results. Preparation, communication and implementation of action plans. 2. Review internal communications policies and practices. Review operation of formal and informal communications mechanisms and implement any improvements in practices which have been identified. 3. To review effectiveness of HR policy and guidance framework. To review HR policies and procedures in light of equality impact assessment information. Produce procedure summaries to improve awareness and implementation of HR policies and procedures. Success Measure 2007/08 50% overall participation with an improvement in rates from non-office staff. 64% employee satisfaction rate. Evidence of implementation of actions. Improved employee satisfaction levels on awareness of issues. Progress on Equalities Standard Summaries produced and communicated to managers. Casework levels. Critical Tasks Milestones Target 2005/06 2006/07 3. To review effectiveness of HR policy and guidance framework. (cont’d) To review and develop procedures for resolving conflict at work by mediation. To review sickness absence management arrangements and practices; to ensure accurate recording and consistent action is take to manage absence. Enhance work/life balance arrangements to include procedures for managing part-time working in Schools, working arrangements leading to retirement and breaks from work. To complete review of Schools HR delegation in line with regulations. Enhance management guidance and procedures in response to legislative changes on sexual orientation, religious belief, age and disability. To strengthen Staff Travel Plan; to reduce car use by staff. Success Measure 2007/08 New guidance on mediation process. Reduction in formal action. Reduction in BVCPI sickness levels. New procedures introduced. Endorsement by Schools Casework Lower level of car used by staff. Critical Tasks Milestones Target 2005/06 2006/07 4. To develop and improve benefits packages for staff to aid employee satisfaction and retention. 5. To review practices, including health promotion activities which provide support to staff. 6. To support managers and Councillors in maintaining a healthy and safe working environment. 7. To support managers and Councillors in maintaining a healthy and safe working environment. (cont’d) Evaluate tax benefits schemes for employees including home computers. Evaluate flexible employee benefits packages. Review of staff counselling service. Development of programme of health promotion activities Implementation of Annual Health and Safety Action Plan. Implement training programme to improve the assessment of H&S arrangements of contractors Review of directorate Health and Safety policies and practices. Provide annual training for elected members. Success Measure 2007/08 Schemes introduced. Service reviewed and improvements implemented. Sickness absence levels. Completion of tasks. Reduced level of health and safety risks in organisation Critical Tasks Milestones Target 2005/06 2006/07 8. Review of HR intranet site to make it more accessible Undertake a review of site and implement additional areas to improve availability and accessibility of staff and management information 9. To review stress at work guidelines Incorporate HSE stress management standards into current guidance and promote to staff Success Measure 2007/08 Intranet site revised PAY AND REWARDS – To have a modernised pay and rewards strategy which enables us to assess the relative worth of jobs with the flexibility to recognise individual contribution and market factors within an equitable framework. Critical Tasks Milestones Target 2005/06 2006/07 1. To develop and sustain the organisation’s Pay and Rewards Strategy. 2. To use and develop provisions of Pay and Rewards Strategy to complement priorities of RBK’s workforce recruitment and development plans. To implement the Pay and Rewards Strategy provisions for Nursery Nurses and other related employment groups in schools. Extended provisions of Pay and Rewards Strategy to Soulbury Staff and Chief Officers. To monitor and review application of provisions of Pay and Rewards Strategy to ensure fairness and consistency across organisation. Carry out equal pay audit. Maintain HR interventions to reward high performance and reflect the market. To conduct a pay review to support the integration of Children’s Services. Success Measure 2007/08 Changes Implemented by April 2005 for new staff and 2006 for existing staff. Changes implemented. Review completed. No successful equal pay claims. Utilisation of schemes. Pay review completed with approval of Senior Staff Panel where required. Critical Tasks Milestones Target 2005/06 2006/07 Success Measure 2007/08 2. To use and develop provisions of Pay and Rewards Strategy to complement priorities of RBK’s workforce recruitment and development plans (cont’d) To develop the provisions of the Pay and Rewards Strategy to facilitate the ‘fast tracking’ of trainee and management posts. Career grade posts with development of guidance of fast tracking. 3. To implement new pay schemes for Teachers. To develop plan to implement changes Endorsement by Schools. 4. Plan & implement new HR Management Information System Assist in the evaluation process to choose a system which is cost effective, reflects organisational needs and provides manager with accessible information to assist in the development of management practice. Effective implementation of new system supported by communications strategy and training EQUAL OPPORTUNITIES – To promote equal opportunities in employment and service provision by implementing a programme of equalities action which celebrates diversity in the community and in employment and meets our obligations under the equalities legislation. Critical Tasks Milestones Target 2005/06 2006/07 1. To lead, support and maintain RBK’s progress against the Local Government Equalities Standard. 2. To carry out outreach activity in community to promote equal opportunities. 3. To promote equal opportunities in employment. To reach level 2/3/4 To review the Council’s overarching Equal Opportunities Policies and schemes. To support national equalities events locally including Black History Month, Disability Awareness, International Women’s Day. To work with the community to promote RBK as an employer, with a focus on minority groups. Review and develop current equalities training for staff with a focus on legislative changes. Success Measure 2007/08 BVPI targets achieved. Development of revised document “Putting People First.” And other equality schemes. Activities taken. Improved employment BVPI performance. Revised programmes in place with good take up. Critical Tasks Milestones Target 2005/06 2006/07 3. To promote equal opportunities in employment. (cont’d) Review and develop equal opportunities training and development programmes to raise awareness of equalities issues and promote best practice. Increase management training opportunities for under-represented groups. Facilitate networks for minority groups including BME and Disabled staff groups. Success Measure 2007/08 Revised training programmes introduced. Placements taken up. Meetings held and improving level of attendance.
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