Manufacturing Systems III Chris Hicks MMM Engineering Email: [email protected] MMM341/1 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Assessment • End of year examination • 2.5 hours duration • Answer 4 questions from 6 MMM341/2 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Systems III • Manufacturing Strategy • JIT Manufacturing • Manufacturing Planning and control • Company classification • Modelling & Simulation • Queuing theory (CFE) MMM341/3 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Strategy MMM341/4 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Reference • Hill, T (1986),”Manufacturing Strategy”, MacMillan Education Ltd., London. ISBN 0-333-39477-1 MMM341/5 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Strategy • Long term planning • Alignment of manufacturing to satisfy market requirements MMM341/6 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Significance of Manufacturing • Manufacturing often responsible for majority of capital and recurrent expenditure • Long term nature of many manufacturing decisions makes them of strategic importance • Manufacturing can have a large impact on competitiveness MMM341/7 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Strategy • • • • Make / buy Process choice Technology Infrastructure, systems, structures & organisation • Focus • Integration with other functions MMM341/8 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Strategy Development • Define corporate objectives • Determine marketing strategies to meet these objectives • Assess order qualifying and order winning criteria for products • Establish appropriate processes • Provide infrastructure MMM341/9 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Identifying Market Requirements • Order Qualifying criteria • Order winning criteria • Order losing criteria MMM341/10 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Influences • • • • • • Costs Delivery Quality Demand flexibility Product range Standardisation / customisation MMM341/11 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Profile Analysis • Assess match between market requirements and current performance • Identify changes required to manufacturing system MMM341/12 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Market Requirements Unimportant V Imp. Price Quality Delivery CofOwn Customisation Other factors MMM341/13 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Current Performance Unimportant V Imp. Price Quality Delivery CofOwn Customisation Other factors MMM341/14 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Market requirement Achieved performance Unimportant V Imp. Price Quality Delivery CofOwn Customisation Other factors MMM341/15 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Process Choice • Type of process: project, jobbing, batch,line • Flexibility • Efficiency • Robustness wrt product mix / volume • Unique / generic technology? • Capital employed • How do processes help competitiveness? MMM341/16 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Structure • • • • • • Layout: functional or cellular? MTS / MTO Flexibility of workforce Organisation, team working etc. Breakdown of costs HRM issues MMM341/17 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Products • Relative importance, present and future • Mix • Complexity – Product structure – Concurrency – Standardisation / customisation • Contribution MMM341/18 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Measures of performance • • • • What are they? Frequency of measurement Comparison with plan. Orientation: product / process / inventory • Integration with other functions MMM341/19 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Infrastructure • • • • • • Manufacturing planning & control Sharing information / knowledge CAD / CAM Accounting systems Quality systems Performance measurement MMM341/20 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Case studies • Heavy engineering – PIP teams, simplification, value engineering, cellular manufacturing • Automotive supplier – “world class” but still relatively low productivity compared with Japanese sister company. Why? MMM341/21 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne “Manufacturing is a business function rather than a technical function. The emphasis should be on supporting the market” Terry Hill (1996) MMM341/22 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time Manufacturing MMM341/23 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • APICS (1987),”APICS Dictionary”, American Production and Inventory Control Society, ISBN 0-935406-90-S • Vollmann T.E., Berry W.L. & Whybark D.C. (1992),”Manufacturing Planning and Control Systems (3rd Edition)”, Irwin, USA. ISBN 0-256-08808-X • Browne J., Harhen J, & Shivnan J. (1988),“Production Management Systems: A CIM Perspective”,AddisonWesley, UK, ISBN 0-201-17820-6 MMM341/24 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time Manufacturing “In the broad sense, an approach to achieving excellence in a manufacturing company based upon the continuing elimination of waste (waste being considered as those things which do not add value to the product). In the narrow sense, JIT refers to the movement of material at the necessary time. The implication is that each operation is closely synchronised with subsequent ones to make that possible” APICS Dictionary 1987 MMM341/25 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time • • • • • • Arose in Toyota, Japan in 1960s Replacing complexity with simplicity A philosophy, a way of thinking A process of continuous improvement Emphasis on minimising inventory Focuses on eliminating waste, that is anything that adds cost without adding value • Often a pragmatic choice of techniques is used MMM341/26 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time Goals • “Zero” inventories • “Zero” defects – Traditional Western manufacturers considered Lot Tolerance Per Cent Defective (LTPD) or Acceptable Quality Levels (AQLs) • “Zero” disturbances • “Zero” set-up time • “Zero” lead time MMM341/27 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time Goals • “Zero” transactions – Logistical transactions: ordering, execution and confirmation of material movement – Balancing transactions: associated with planning that generates logistical transactions - production control, purchasing, scheduling .. – Quality transactions: specification, certification etc. – Change transactions: engineering changes etc. • Routine execution of schedule day in day out MMM341/28 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Benefits of JIT • • • • • • • • • Reduced costs Waste elimination Inventory reduction Increased flexibility Raw materials / parts reduction Increased quality Increased productivity Reduced space requirements Lower overheads MMM341/29 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Just-in-Time JIT links four fundamental areas • Product design • Process design • Human / organisational issues • Manufacturing planning and control MMM341/30 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Process design Product design JIT Human / organisation Planning & control Elements of Just-in-time MMM341/31 © Dr. C.Hicks, MMM Engineering Vollmann et al 1992 University of Newcastle upon Tyne Product Design • • • • • • • • Design for manufacture Design for assembly Design for automation Design to have flat product structure Design to suit cellular manufacturing Achievable and appropriate quality Standard parts Modular design MMM341/32 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Process Design • Set-up / lot size reduction • Include “surge” capacity to deal with variations in product mix and demand • Cellular manufacturing • Concentrate on low throughput times • Quality is part of the process, autonomation, machines with built in capacity to check parts • Continuous quality improvement • No stock rooms - delivery to line/cell • Flexible equipment • Standard operations MMM341/33 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Human / Organisational Elements • Whole person concept, hiring people, not just their current skills / abilities • Continual training / study • Continual learning and improvement • Workers capabilities and knowledge are as important as equipment and facilities • Workers cross trained to take on many tasks: process operation, maintenance, scheduling, problem solving etc. • Job rotation / flexibility • Life time employment / commitment? MMM341/34 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Organisational Elements • Little distinction between direct / indirect labour • Activity Based Cost (ABC) accounting • Visible team performance measurement • Communication / information sharing • Joint commitment MMM341/35 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Techniques • • • • Manufacturing techniques Production and material control Inter-company JIT Organisation for change MMM341/36 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Techniques • • • • • • • • Cellular manufacturing Set-up time reduction Pull scheduling Smallest machine concept Fool proofing (Pokayoke) Line stopping (Jikoda) I,U,W shaped material flow Housekeeping MMM341/37 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Group Technology / Cellular Manufacturing • • • • • • • Improved material flow Reduced queuing time Reduced inventory Improved use of space Improved team work Reduced waste Increased flexibility MMM341/38 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Set-up Time Reduction • Single minute exchange of dies (SMED) - all changeovers < 10 mins. 1. Separate internal set-up from external set-up. Internal set-up must have machine turned off. 2. Convert as many tasks as possible from being internal to external 3. Eliminate adjustment processes within set-up 4. Abolish set-up where feasible Shingo, S. (1985),”A Revolution in Manufacturing: the SMED System”, The Productivity Press, USA. MMM341/39 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Basic Steps in a Traditional Set-up Operation 1. Preparation, after process adjustments, checking of materials and tools (30%). 2. Mounting and removing blades, tools and parts (5%) Generally internal. 3. Measurements, settings and calibration (15%) includes activities such as centring, dimensioning, measuring temperature or pressure etc. 4. Trial runs and adjustments (50%) SMED Typical proportion of set-up time given in parenthesis. MMM341/40 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Set-up Analysis • Video whole set-up operation. Use camera’s time and date functions • Ask operators to describe tasks. As group to share opinions about the operation. MMM341/41 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Three Stages of SMED 1. Separating internal and external set-up doing obvious things like preparation and transport while the machine is running can save 30-50%. 2.Converting internal set-up to external set-up 3. Streamlining all aspects of the set-up operation MMM341/42 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Separating Internal and External Set-up MMM341/43 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MMM341/44 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne ANDON A board which shows if any operator on the line has difficulties • Red - machine trouble • White - end of a production run • Blue - defective unit • Yellow - set-up required • Line-stop - all operators can stop the line to ensure compliance with standards • Flexible workers help each other when problems arise MMM341/45 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Material Control • Pull scheduling • Line balancing • Schedule balance and smoothing (Heijunka) • Under capacity scheduling • Visible control • Material Requirements Planning • Small lot & batch sizes MMM341/46 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne “Pull” Systems • Work centres only authorised to produce when it has been signalled that there is a need from a user / downstream department • No resources kept busy just to increase utlilisation Requires: • Small lot-sizes • Low inventory • Fast throughput • Guaranteed quality MMM341/47 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Pull Systems Implementations vary • Visual / audio signal • “Chalk” square • One / two card Kanban MMM341/48 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Material Requirements Planning / JIT • • • • Stable Master Production Schedule Flat bills of materials Backflushing Weekly MRP quantities with “call off” , a common approach MMM341/49 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Purchasing • JIT purchasing requires predictable (usually synchronised) demand • Single sourcing • Supplier quality certification • Point of use delivery • Family of parts sourcing • Frequent deliveries of small quantities • Propagate JIT down supply chain, suppliers need flexibility • Suppliers part of the process vs. adversarial relationships MMM341/50 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Purchasing • • • • • Controls and reduces inventory Reduces space Reduces material handling Reduces waste Reduces obsolescence MMM341/51 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Organisation for Change • Multi-skilled team working • Quality Circles, Total Quality Management • Philosophy of joint commitment • Visible performance measurement – Statistical process control (SPC) – Team targets / performance measurement • Enforced problem solving • Continuous improvement MMM341/52 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Total Quality Management (TQM) • Focus on the customer and their requirements • Right first time • Competitive benchmarking • Minimisation of cost of quality – Prevention costs – Appraisal costs – Internal / external failure costs – Cost of exceeding customer requirements • Founded on the principle that people want to own problems MMM341/53 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Flexibility • • • • • • Set-up time reduction Small transfer batch sizes Small lot sizes Under capacity scheduling Often labour is the variable resource Smallest machine concept MMM341/54 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Reducing Uncertainty • Total Preventative Maintenance (TPM) / Total Productive Maintenance • 100% quality • Quality is part of the process - it can’t be inspected in • Stable and uniform schedules • Supplier quality certification MMM341/55 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Total Preventative Maintenance (TPM) • Strategy to prevent equipment and facility downtime • Planned schedule of maintenance checks • Routine maintenance performed by the operator • Maintenance departments train workers, perform maintenance audits and undertake more complicated work MMM341/56 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Implementation of JIT MMM341/57 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Implementation of JIT Method: 1. Lower inventory levels 2. Identify problems 3. Eliminate problems 4. Improve use of resources • Inventory • People • Capital • Space 5. Go back to step 1 MMM341/58 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Circle Standardisation Design - focus TPM JIT Purchasing TQM Visibility JIT Pull scheduling Set-up reduction Multi-skill Workforce Plant Layout Small machines MMM341/59 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne JIT Limitations • • • • Stable regular demand Medium to high volume Requires cultural change Implementation costs MMM341/60 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Computer Aided Production Management Systems (CAPM) MMM341/61 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • Vollmann T.E., Berry W.L. & Whybark D.C. (1992),”Manufacturing Planning and Control Systems (3rd Edition)”, Irwin, USA. ISBN 0-256-08808-X (Earlier editions just as good!) • Browne J., Harhen J, & Shivnan J. (1988),“Production Management Systems: A CIM Perspective”,AddisonWesley, UK, ISBN 0-201-17820-6 MMM341/62 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Computer Aided Production Management (CAPM) Systems “All computer aids supplied to the manager” • Specification - ensuring that the manufacturing task has been defined and instructions provided • Planning and control - scheduling, adjusting resource usage and priorities, controlling the production activity • Recording and reporting the status of production and performance MMM341/63 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Computer Aided Production Management (CAPM) Systems Information systems responsible for: • Transaction processing - maintaining, updating and making available specifications, instructions and production records • Management information - for exercising judgements about the use of resources and customer priorities • Automated decision making producing production decisions using algorithms MMM341/64 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MMM341/65 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne CAPM Systems • Planning • Control • Performance measurement MMM341/66 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Planning Modules • Master Production Scheduling (MPS) high level production plan in terms of quantity, timing and priority of planned production • Materials Requirements Planning (mrp) / Manufacturing Resources Planning (MRP) • Capacity Planning MMM341/67 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Control Modules • Inventory control - keeping raw material, work in process (WIP) and finished goods stocks at desired levels • Shop floor control (Production Activity Control) - transforming planning decisions into control commands for the production process • Vendor measurement - measuring vendors’ performance to contract, covering delivery, quality and price MMM341/68 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Material Requirements Planning (mrp) “Material requirements plannning originated in the 1960s as a computerised approach for planning of materials acquisition for production. These early applications were based upon a bill of materials processor which converted demand for parent items into demand for component parts. This demand was compared with available inventory and scheduled receipts to plan order releases” Browne et al (1986) MMM341/69 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Manufacturing Resources Planning (MRP) • The combination of planning and control modules was termed “closed loop MRP”. With the addition of financial modules an integrated approach to the management of resources was created. This was termed Manufacturing Resources Planning. • Material Requirements Planning (mrp / MRPI) • Manufacturing Resources Planning (MRP/MRPII) MMM341/70 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Material Requirements Planning • Dependant demand • Time phased planning Inputs • Master Production Schedule • Bill of Materials • Inventory status Assumptions • Infinite capacity • Fixed lead times • Fixed and predetermined product structure MMM341/71 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Production Planning Res ource Planning Dem and Managem ent Mas ter Production Scheduling Routing File Detailed capacity planning Bill of Materials Detailed Material Planning FRONT END Inventory Status Data Timed-phased requirement (MRP) records ENGINE Material and capacity plans Shop floor systems Vendor System s BACK END MMM341/72 Figure 3 Manufacturing Planning and Control Systems (Vollman et. al. 1989) © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Record Card Period 1 2 3 4 5 Gross Requirements 40 10 10 Scheduled receipts Projected available 4 50 44 44 4 44 balance Planned order releases 50 Lead time = 1 period Lot size = 50 MMM341/73 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Conventions • MRP time buckets • Scheduled receipts at start of period • Projected available balance at end of period • Planned order releases at the start of period • Planned orders vs. scheduled receipts • Number of buckets = planning horizon MMM341/74 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Representation of Product A B C Simple Product Structure MMM341/75 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Linked MRP Cards Period 1 2 3 4 5 Gross Requirements 40 10 10 Scheduled receipts Projected available 4 50 44 44 4 44 balance Planned order releases 50 Lead time = 1 period Lot size = 50 Period Gross Requirements Scheduled receipts Projected available 9 balance Planned order releases Lead time = 2 periods Lot size = 100 1 2 3 9 9 4 5 50 9 59 59 100 MMM341/76 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Backwards Scheduling A (2 days) B C (1 day) (3 days) 1 2 3 Work back from Due Date Due Date Backwards Scheduling MMM341/77 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Forwards Scheduling A (2 days) B C (1 day) (3 days) Slack 2 3 Work forwards from start time Due Time Start time 1 MMM341/78 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Domain • Steady state systems • Low levels of uncertainty • Shallow / medium or deep product structure • Stable demand • Predominantly make to stock • Manufacturing orientation MMM341/79 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Parameters • • • • Planning horizon Size of time bucket Lot sizing rules Regeneration vs.. net change MMM341/80 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Validity of MRP Assumptions • Infinite capacity vs. capacity planning • Fixed lead times / varying load • “Lead times are a result of the schedule” • Integration of planning levels requires feasibility at high and low levels MMM341/81 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Typical Control Parameters • • • • • • • Safety stock Safety lead time Yield Order quantity category Min/max order levels Max. days supply Min. days between orders MMM341/82 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Lot sizing • Lot-for-lot • Economic Order Quantity (EOQ) • Complex optimisation algorithms MMM341/83 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Uncertainties in MRP • Environmental uncertainty – Customer orders – Suppliers • System uncertainty – Product quality – Scrap / rework – Process times – Design changes • MRP nervousness / instability MMM341/84 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Dealing with uncertainty in MRP • • • • • • Safety stocks Safety lead times Safety due date Hedging Over-planning Yield factors MMM341/85 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Appropriate approaches • Timing uncertainty: safety lead time • Quantity uncertainty: safety stock MMM341/86 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Nervousness • Significant changes in plans due to minor changes in high level plans • Frequent changes in plans make the MRP system lose crdibility MMM341/87 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Causes of Nervousness • Demand uncertainty • Product structure characteristics • Incorrect lot-sizing rules MMM341/88 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Nervousness: Solutions • Stable MPS • Carefully change any parameter changes • Use different lot sizing rules at the high and low levels of the product structure MMM341/89 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MRP Problems • • • • • • • • • Quality of the model Bill of materials structure Non-material activities Validity of the assumptions Lack of 2 way time analysis Quality of data Regeneration / computational effort Poor visibility Operational aspects MMM341/90 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne How to implement MRP • Get accurate data • Make sure you have accurate data • Have good procedures to make sure that the data is always accurate • Remember approximately 75% of MRP implementations fail • Unsuccessful MRP costs nearly the same as successful MRP MMM341/91 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Planning MMM341/92 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • Vollmann T.E., Berry W.L. & Whybark D.C. (1992),”Manufacturing Planning and Control Systems (3rd Edition)”, Irwin, USA. ISBN 0-256-08808-X • Plossl G.W. & Wight O.W. (1973), “Capacity Planning and Control”, Production and Inventory Management, 3rd quarter 1973 pp3167 MMM341/93 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Planning “The function of establishing, measuring and adjusting limits or levels of capacity. Capacity planning in this context is the process of determining how much labour and machine resources are required to accomplish the tasks of production. Open shop orders and planned orders in the MRP system are input to CRP which “translates” these into hours of work, by work centre, by time period” APICS Dictionary 1987 MMM341/94 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Planning • Plossl bath tub • Lead-time = queuing time + set-up time + processing time + transfer time • Queuing time is dependant upon the level of backlog in the system • Three reasons why queues go out of control – Inadequate capacity – Erratic input – Inflated lead time estimates MMM341/95 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Plossl Bath Tub Planned input Backlog / load Rated capacity Output (demonstrated capacity) MMM341/96 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Lead-time Syndrome • Vicious circle which can occur when queuing conditions change • Increased demand may increase backlog • Increased backlog increases demand • If the planned lead times are changed, more orders are likely to arrive to meet requirements during the increased lead time. • This further inflates lead times etc. etc. MMM341/97 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Control • Input-output control: ensure that the demand never exceeds capacity • In MTO, backlogs act as buffers against workload variations. In this case it’s a trade off between maintaining resource utilisation and minimising lead-times and inventory MMM341/98 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Planning Approaches • Infinite loading: assume infinite capacity, disregarding capacity constraints • Finite loading: work to capacity constraints MMM341/99 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Load Infinite Loading Capacity 0 1 2 3 4 5 Period MMM341/100 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Load Finite Loading Capacity 1 2 3 4 5 6 Period MMM341/101 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Infinite Loading • Easier - less computation required • Identifies and measures scheduled over and under loads • Shows how much capacity is required to meet the plan (finite loading does not) MMM341/102 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Finite Loading • Capacity of each resource specified in terms of “standard” and “maximum” capacity • Jobs loaded onto each work centre in priority order • When resources are “full”, jobs are rescheduled • Horizontal vs. vertical loading • The only way to revise a finite loading schedule is to start from scratch, rearranging jobs in a new priority sequence MMM341/103 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Planning “A prerequisite to having an effective capacity planning system is to have an effective priority planning system. If the due dates, or lead times are incorrect, the schedule, the priorities and the projection of when the load will hit the resources will be fiction. The system will not work” Plossl & Wight 1973 MMM341/104 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne 5 Levels of Capacity Planning • Resource planning: highly aggregated, longest term level of capacity planning • Rough-cut capacity planning: uses MPS data • Capacity Requirements Planning (CRP) • Finite loading • Input / output control MMM341/105 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Resource Planning Production Planning Rough-cut Capacity Planning Master Production Scheduling (MPS) Capacity Requirements Planning Material Requirements Planning (MRP) Demand Management Finite Loading Input/Output Analysis Shop Floor Control (SFC) Vendor Follow-up Systems Figure 4 Capacity Planning (Vollmann et al 1989) MMM341/106 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Rough-cut Capacity Planning • Capacity Planning Using Overall Factors (CPOF) calculates the overall direct labour requirements for the MPS and identifies load based upon historic data • Capacity Bills, uses BOM and planning data • Resource profiles, same as capacity bills, but time phased • See Vollmann et al for details MMM341/107 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Capacity Requirements Planning • CRP utilises MRP information such as lot sizing and inventory data • Shop floor control provides information of the current status of items: only the capacity required to complete items is considered • CRP is based upon the infinite loading approach MMM341/108 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Company Classification MMM341/109 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • Woodward J. (1965), “Industrial Organisation: Theory and Practice”, Oxford University Press, England • New C.C. (1976), “Managing Manufacturing Operations”, British Institute of Management, Report No. 35. • Barber K.D. & Hollier R.H. (1986),”The Effects of Computer Aided Production Management Systems on Defined Company Types”, Int. J. Prod. Res. 24(2) pp311-327 MMM341/110 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • Barber K.D. & Hollier R.H. (1986),”The Use of Numerical Taxonomy to Classify Companies According to Production Control Complexity”, Int. J. Prod. Res. 24(1) pp203-22 MMM341/111 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Company Classification • Classification groups “like” items together • Dependent upon classification variables • Enables similarities and differences between companies to be identified • Identify appropriate planning & control method • Identify appropriate technology MMM341/112 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Classification Approaches General company classification • Joan Woodward (1965) used Ministry of Labour categories for investigating organisational structure issues • Sector based classification commonly used by financial institutions (e.g. FT classification) • DTI - SMEs Classification of manufacturing • Mode of production e.g. Burbidge (1971), volume of production jobbing, batch, flow • Goldratt (1980) VAT analysis based upon pattern of material flow • Production control complexity New (1976), Barber & Hollier (1986) MMM341/113 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Colin New Classification • Survey of 186 companies to investigate manufacturing management practice Five classification areas: • Market - customer environment Relationship between cumulative lead time and delivery lead time e.g. make to stock or make to order • Product range and rate of product innovation • Product complexity - number of components per product, depth of product structure • Organisation of manufacturing system, functional vs. group layout • Cost structure of products MMM341/114 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Market / Customer Environment • Make to stock v/s make to order • Marucheck & McClelland (1986) Continuum from pure ETO - pure MTS • Positioning of company usually a strategic issue • Effects competitive factors customisation vs. lead time and cost • Position effects inventory • Hicks (1994) Business process based description MMM341/115 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Product Complexity • Depth of product structure effects co-ordination of assembly processes (phasing), uncertainties, lead times etc. • Number of components in product • Source of components (make / buy) • Standardisation / modular design vs. pure ETO • Concurrent engineering also increases control complexity MMM341/116 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Organisational Structure • • • • Type of layout (process / cellular) Management style Company culture Flexibility MMM341/117 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Barber & Hollier (1986) • Worked aimed establish suitability of computer aided production management techniques for different types of company • Based upon production control complexity • Developed work of Colin New (1976) • Used numerical taxonomy to identify clusters of common companies • Work identified 6 groups of company MMM341/118 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MANUFACTURING PROCESS Chris Voss (1987) JOBBING PROJECT PLANNING MRP MRP+JIT BATCH JIT FLOW SHALLOW DEEP DEPTH OF PRODUCT STRUCTURE MMM341/119 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MANUFACTURING PROCESS COMPANY TYPE "A" JOBBING MAIN PRODUCT SPARES SUBCONTRACT BATCH FLOW SHALLOW DEEP DEPTH OF PRODUCT STRUCTURE MMM341/120 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MANUFACTURING PROCESS COMPANY TYPE "B" VP JOBBING E BATCH FLOW C MAIN PRODUCT SPARES SUBCONTRACT MINI BUSINESS DIGGER CABS ELECTRIC MOTORS VALVES & PUMPS SHALLOW DEEP DEPTH OF PRODUCT STRUCTURE MMM341/121 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne MANUFACTURING PROCESS COMPANY TYPE "A" JOBBING PROJECT PLANNING MRP MRP+JIT BATCH JIT FLOW SHALLOW DEEP DEPTH OF PRODUCT STRUCTURE MMM341/122 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Modelling & Simulation MMM341/123 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne References • Kreutzer W. (1986), “System Simulation: Programming Languages and Styles”, Addison-Wesley ISBN 0-201-12914-0 • Mitrani I (1982),”Simulation Techniques for Discrete Event Systems”, Cambridge University Press ISBN 0-521-23885-4 MMM341/124 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Modelling • Systems identification • System representation • Model design • Model coding • Validation (last two points relate to simulation modelling) MMM341/125 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Types of Model • Iconic models: e.g. a globe is an iconic model of the earth • Analytical models: general solutions to families of problems based upon some strong theory (close form solutions) • Analytical models: represent systems through some abstract notion of similarity • Symbolic models: use of symbols to describe objects, relationships, actions and processes Churchman 1959 MMM341/126 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne • Induction: “deducing a general principle from particular instances” • Deduction: “deducing a particular instance from a general law” MMM341/127 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Descriptive Model “Descriptive models offer some symbolic representation of some problem space without any guidance on how to search it. The use of descriptive models is an inductive, experimental technique for exploring possible worlds” Kreutzer 1986 MMM341/128 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Simulation “The term simulation is used to describe the exploration of a descriptive model under a chosen experimental frame” Kreutzer 1986 “Simulation is partly art, partly science. The art is that of programming: a simulation should do what is intended. One should also know how to answer questions about the system being simulated” Mitrani 1982 MMM341/129 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Limitations of Simulation • Expensive in terms of manpower and computing • Often difficult to validate • Often yields sub-optimum results • Iterative problem solving technique • Collection, analysis and interpretation of results requires a good knowledge of probability and statistics • Difficult to convince others • Often a method of last resort MMM341/130 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne When to use Simulation • The real system does not exist, or it is expensive, time consuming, hazardous or impossible to experiment with prototypes • Need to investigate past, present and future performance in compressed, or expanded time. • When mathematical modelling is impossible or they have no solutions • Satisfactory validation is possible • Expected accuracy meets requirements MMM341/131 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Simulation Methodology • • • • • • • • • • System identification System Representation Model design Data collection and parameter estimation Program design Program implementation Program verification Model validation Experimentation Output analysis MMM341/132 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne System Identification “A system is defined as a collection of objects, their relationships and behaviour relevant to a set of purposes, characterising some relevant part of reality” Kreutzer (1986) MMM341/133 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne System Representation “Symbolic images of objects, relationships and behaviour patterns are bound into structures as part of some larger framework of beliefs, background assumptions and theories of the problem solver” Kreutzer 1986 MMM341/134 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Model Design “A model is an appropriate representation of some mini-world. Models can very quickly grow to form very complicated structures. Control and the constraint of complexity lie at the heart of any modelling activity. Care must be exercised to preserve only those chracteristics that are essential. This depends upon the purpose of the model” Kreutzer 1986 MMM341/135 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne “It is necessary to abstract from the real system all those components (and their interactions that are considered to be important” Mitrani 1982 MMM341/136 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Model Coding “This stage exists when computers are being used as the modelling medium. This stage seeks a formal representation of symbolic structures and their transformations into data structures and computational procedures in some programming language” Kreutzer 1986 MMM341/137 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Types of Simulation Model • • • • Monte Carlo Quasi-continuous Discrete event Combined simulation MMM341/138 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Monte Carlo Simulation • • • • • Derives name from roulette Static simulation Distribution sampling No assumptions about model Only statistical correlation between input and output explored • Results often summarised in frequency tables • Used for complex phenomena that are not well understood, or too complicated and expensive to produce other models MMM341/139 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Quasi- Continuous Simulation “Dynamic simulation. The clock is sequenced by a clock in uniform fixed length intervals. The size of the increment determines the resolution of the model” Kreutzer 1986 MMM341/140 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Discrete Event Simulation • Asynchronous clock • Assumes nothing interesting happens between events • Queuing networks in which the effects of capacity limitations and routing strategies often studied using DES • This type of simulation most frequently used for simulating manufacturing systems MMM341/141 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Types of Discrete Event Simulation • • • • Event scheduling Process interaction Object orientated Activity scanning MMM341/142 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Event Scheduling Approach • Event scheduling binds actions associated with individual events into event routines. • The monitor selects event for execution, processing a time ordered agenda event notices. • Event notices contain a time and a reference to an event routine. • Each event can schedule another event, which is placed in the correct position of the agenda. • The clock is always set to the time of the next immanent event” MMM341/143 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Process Interaction Approach • Focuses on the flow of entities through the model • Views system as concurrent, interacting processes • Life cycle for each class of entities • Monitor uses agenda to keep track of pending tasks • Monitor records activation times, process identities and state that the process was last suspended MMM341/144 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Object Orientated Programming • Process records the values of all local variables • Object contains, attributes (data), activities (processes) and lifecycle • Communication between objects only through well defined interfaces provided by messages which an object is programmed to respond to • Classes / sub classes • Instances • Inheritance MMM341/145 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Activity Scanning Approach • Each event is specified in terms of the conditions that need to apply for the event to start and finish • Each event has a set of actions that take place when it finishes • Model execution is cyclic, scanning all activities in the model testing which can start / finish. • Clock only moves when whole cycle leaves status unchanged • 3 phase structure computationally expensive • “Conditional Sequencing” since programmer only states start and end conditions MMM341/146 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Types of Simulation • Deterministic - no random component • Stochastic - represents uncertainties MMM341/147 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Stochastic Simulation • Sampling experiments • Standard statistical approaches such as design of experiments used • Random processes based upon pseudo random number generators MMM341/148 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Pseudo-Random Number Generators • Seed based: algorithm produces “random” number from seed. Repeated execution gives same streams of random numbers • Non-seed based, random number generated using time, or status of computer MMM341/149 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne CDF(x) 1 0 1 X Pseudo-random number picked in range 0 to 1 2 Value of X determined from Cumulative Distribution function as shown MMM341/150 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne Validation Model qualification REALITY Analysis CONCEPTUAL MODEL Model verification Model validation Computer Model MMM341/151 © Dr. C.Hicks, MMM Engineering University of Newcastle upon Tyne
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