De Nederlandsche Bank Oversight on Retail Payments Paul Osse Conference Financial Sector of Macedonia on Payments and Securities Settlement Systems Ohrid 25 June 2008 De Nederlandsche Bank Eurosysteem Content Objective presentation Objects Influence of developments Non banks Oversight on retail payments; the role model De Nederlandsche Bank Eurosysteem Objective presentation Not to detail how oversight is performed BUT To high light organisational structure for inter-institution payments To discuss the impact of changes on this organisational structure To high light effect on oversight De Nederlandsche Bank Eurosysteem Objects of oversight System of retail payments in NL * Owner Interbank Payment Products National Central Bank * Debtor’s Commercial Bank * Creditors Commercial Bank * Automatic Clearing Houses Payer Legend: . payment order . order flow info . owner relation . payment products . goods/services . owner payment * product relation Electronic Money Institutions Payee De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model Object of oversight: Payment instrument Channel/ medium Transaction Processing Clearing Settlement The whole payment chain De Nederlandsche Bank Eurosysteem Objects (general) Retail Payment Systems Payment Instruments De Nederlandsche Bank Eurosysteem Objects (2) The objects are systems and instruments, but it is inevitable to look at the actors/roles involved: system/instrument owner operator/processor issuer/acquirer etc. De Nederlandsche Bank Eurosysteem Objects (3) More and more non-banks involved in the payment system. Not (yet) regulated by banking supervision acts (in NL). Payment Services Directive. De Nederlandsche Bank Eurosysteem Objects (4) Starting point and so far mainly inter bank systems and instruments, however: correspondent banking systems of large banks/consortia instruments of one bank (or payment service provider) De Nederlandsche Bank Eurosysteem New technologies and retail payments De Nederlandsche Bank Eurosysteem Influence of developments (1) Trends retail payments: European Consolidation TARGET SEPA Specialisation/Unbundling Multiple operators/owners: card schemes, transaction networks, etc De Nederlandsche Bank Eurosysteem Influence of developments (2) Market developments New technologies contactless, mobile payments internet biometrics New providers of payment services telecom providers public transfer etc etc De Nederlandsche Bank Eurosysteem Non banks in the payment system Outcome recent survey: >125 non banks Non banks are active in the whole payment chain Many ways to use a payment instrument (to initiate the payment transaction) Payment instrument processing provides input (often batches) for the clearing and settlement process Payment initiation channel Capturing device Payment instrument Strict Payment C& S process Clearing Settlement 1. 1. POS 2. Internet 3. M-phone 4. Other card-not present 5. 1. Sorting of “onus” transactions 2. Bilateral (bank) clearing Money remittance 3. ACH E-money and other stored value 4. Other retail clearing systems 5. Card networks 1. Cheque 2. Credit transfer 3. Debit transfer 4. Card payment 5. 6. 7. Other/innovative EBPP Internalisation of “on us” transactions (e.g. some card transactions, some e-money products like PayPal,…) 2. Correspondent banking (bilateral) (e.g. money remittance) 3. Retail Payment systems (commercial or central bank money) e.g. ACH, some card schemes 4. In the books of a (commercial bank) settlement agent (e.g. some card schemes) Post-payment services Post-payment services 1. E-reconciliation 2. Other eproducts (confirmation of settlement via sms,…) De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model General approach oversight: Licensing or moral suasion Assessments of systems and products against standards Regular oversight De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model Oversight based on standards like: Wholesale systems (e.g. Core principles for systemically important payments systems, SIPS) Retail systems (e.g. Oversight standards for Euro retail payment systems and (Subset of) Core Principles Payment products (e.g. Recommendations for payment products) Securities settlement systems (CPSS/IOSCO Recommendations) Technical standards (ISO, ECBS, NVB,...) De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model Disadvantage of current basis: No legal instruments Standards pay to less attention to: the control of the system operator/product owner other participants in the chain In addition: Supervision/oversight is split up over several authorities De Nederlandsche Bank Eurosysteem AFM DNB Prudential Supervision DNB Oversight Overview supervision on the non cash payments * Owner Interbank Payment Products Legend: . payment order . order flow info . owner relation . payment products . goods/services . owner payment * product relation National Central Bank * * Creditors Commercial Bank Debtor’s Commercial Bank * Automatic Clearing Houses Payer Electronic Money Institutions Payee De Nederlandsche Bank Eurosysteem Oversight on the payment system Consequences. The risk exists: Gaps in control aren’t detected Risks introduced by current other players aren’t (timely) detected Risks introduced by new players aren’t (timely) detected De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model To solve these problems our oversight approach is changed to: A role based approach De Nederlandsche Bank Eurosysteem Scheme oriented organisation retail payments Legal Owner Issuer Clearing Institution Acquirer Acquirer Acceptant Payment Service Service Providor Provider Consumer Issuing processor Clearing processor Acquiring processor Settlement processor Network processor Merchant/ acceptant Retailer Settlement Institution De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model Possible roles in the payment scheme Scheme owner Consumer Issuer Merchant Issuing processor Card manufacturer Acquirer Card personalisation Acquiring processor Card destroyer Network processor SAM manufacturer Clearing institution SAM personalisation Clearing processor SAM destroyer Settlement institution POS manufacturer Settlement processor Acceptant Payment Service Provider De Nederlandsche Bank Eurosysteem Oversight on the payment system: the role model Advantages role based approach: Alignment with the scheme oriented organisation of the retail payments More efficient approach Improvement in the process of defining standards Tie-up to new developments will be more easy De Nederlandsche Bank Eurosysteem QUESTIONS? De Nederlandsche Bank Eurosysteem Time’s up……… Thank you for your attention P.W. Osse RE RA CISA De Nederlandsche Bank N.V. +31 20 - 524 3292 [email protected] De Nederlandsche Bank Eurosysteem
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