Fraud – The Ethical Dilemma Plante Moran Forensics A One-Firm Firm: Over 2,000 industry experts to partner with when specific industry knowledge is needed during investigations FVS team member’s credentials include: • Certified Public Accountant (CPA) • Certified Fraud Examiner (CFE) • Certified in Financial Forensics (CFF) • Certified Management Accountant (CMA) • Juris Doctor (JD) Professionally trained in both interviewing and interrogation EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Presenter Michelle D. McHale-Adams, CPA/CFF, CFE | Partner Michelle has over 20 years of experience in forensic accounting and is Plante Moran’s Forensic Accounting Practice Leader. She has conducted numerous interviews, located and reviewed key documents, analyzed numerous financial records, traced assets, and quantified the financial losses for many clients in different industries. She has assisted counsel in discovery matters and has testified at trial regarding forensic accounting findings. She has helped organizations prepare economic loss claims that are filed with insurance companies for a variety of claims. Michelle has also provided financial consulting services for many large and small entities related to performing numerous Fraud Risk Assessments whereby vulnerable areas of the controls over cash are identified. These services have spanned many different industries, including the government sector. Michelle is the former Chair of the Michigan Association of Accountants’ Fraud Task Force and is a frequent presenter on the topics of forensic accounting and internal controls. 248.223.3858 or 616.643.4059 [email protected] EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 3 Presenter Ian Mills, CPA | Audit Staff Ian is a graduate of Michigan State University and has over four years of experience in the audit practice at Plante Moran’s East Lansing office. He focuses on auditing higher education (including grant audits), manufacturing and distribution, and service industries. He has worked on clients ranging in all sizes and has experienced a vast array of internal control structures. 517.336.7541 [email protected] EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 4 Agenda Reimbursement Scheme Recent Trends – Report to the Nations Invoice/Billing Scheme New Analytics Expense Report Scheme Family matters The Abrupt Departure The Affair Senior Living Theft EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 5 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 6 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 7 Reimbursement Scheme • Tuition reimbursement program • HR contacts institution when employee first applies. They get official transcript to verify enrollment. • Employee travels frequently • Manager approves expense reports • AP agrees submitted receipts to expense reports • Red flags • Support constantly submitted late • Employee in financial trouble EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 88 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 9 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 10 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 11 What if it’s done well? >$40,000 Loss EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 12 Ethical Dilemma - Pregnant employee - Not-for-profit client 1. Should the client report the fraud to the authorities? 2. Should the client inform donors? 3. How could this have been caught sooner? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 13 Reimbursement Scheme VERIFY DOCUMENTATION/AMOUNTS PROVIDED BY EMPLOYEES TO OTHER SOURCES • Organization credit card statements • Third party travel agency • Online bank activity (for bank statements) • Random periodic calls to third parties EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 14 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN ACFE Report to the Nations 2010 2012 Annual Revenues lost to Fraud Median Loss per incident 2014 2016 $145,000 $150,000 5% $160,000 $140,000 Primary factor of loss Lack of internal controls Typical scheme time duration 18 months Clean employment histories Typical occurrences of fraud 85% 87% 87% 95% Asset misappropriation Percentage of 90% 87% Asset Misappropriation EDIT IN MASTER: CLIENT OR PRESENTATION NAME 85% 83% PLANTE MORAN Size of Loss by Industry EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Asset Misappropriation Methods EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Anatomy of a “Fraudster” Male – 56% of reported US occurrences Median loss: • Male - $187,000 • Female - $100,000 (previously $83,000) Between 31 and 45 years old - 55% First time offender Long-term employees = larger frauds EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Invoice/Billing Scheme WHAT’S WRONG? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 20 Ethical Dilemma - Grant receiving entity - High profile investors 1. Should the client file a police report? 2. Should the client amend prior grant filings? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 21 GEO-Coding 22 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Distance Analytics 23 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Investigative Research EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Investigative Research 25 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Investigative Research Vendor Vendor Employee Vendor EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Investigative Research EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Email Analytics 28 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Email Analytics 29 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN The Abrupt Departure • Limited internal controls at new Mexico facility • CFO frequently traveled to Mexico facility • CFO abruptly quits via email and leaves • Client caught off guard by CFO departure EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN The Abrupt Departure • Client requested a review of emails and disbursements/vendors EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN The Abrupt Departure EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN What is wrong? 33 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN The Abrupt Departure EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN The Abrupt Departure EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Ethical Dilemma - US Company reports to Headquarters in Asia 1. Should the US Company report loss to Headquarters? 2. Should the facility press charges? 3. Should they file a civil suit and/or a criminal action? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 36 The Abrupt Departure $1.7 Million Loss • Sent money to Mexican bank account • Purchased lakefront property • Caught by Mexican authorities, sent back to the US, and now in prison EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Expense Report Scheme 38 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Expense Report Scheme 39 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Expense Report Scheme EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 40 Expense Report Scheme EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 41 Ethical Dilemma -Professional Service firm -Clients were invoiced for some of the fraud 1. Should the firm report attorney to State Licensing? 2. Should the firm report to the police? 3. Does the firm report it to their clients? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 42 Disbursement Issue 43 EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Ethical Dilemma - Family business - Large client to firm - Non-audit client 1. Do you inform the CEO that the CFO may be a thief? 2. What is your next step? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 44 Family Matters Problematic (i.e., Unsupported) PERSONAL CREDIT CARDS Payments to CFO's American Express (January 1, 2016 through August 18, 2016)…………………………………………………….. $ Potential charges on the CFO's American Express Card, not yet Paid by Company………………………………………………. Payments to CFO's Chase (October 5, 2011 through August 18, 2016)…………………………………………………………………… 44,467.22 (27.80) 361,639.58 MANUAL CHECKS Unauthorized Manual Checks (February 1, 2014 through August 18, 2016)……………………………………………………………… 130,628.27 ADDITIONAL PAYROLL CHECKS Unauthorized Payments Made by Brian to Himself Via Payroll Reimbursement (January 17, 2014 through August 18, 2016)….. 60,769.69 OTHER LOSSES Season ticket discount if paid by check; but was instead paid on the CFO's credit card……………………………….. Cash value of points lost by Company (1% of confirmed transactions, less season tickets)………………………. Brian's personal charges on Lowes' card (as of 5/26/16*)………………………………………... Company losses from borrowing on the LOC …………………………………………………………….. TOTAL AMOUNT OF THE CFO's UNAUTHORIZED/UNSUPPORTED ACTIVITY EDIT IN MASTER: CLIENT OR PRESENTATION NAME 582.30 397.16 27,580.02 $ 626,036.44 PLANTE MORAN 45 The Allegations • Two current employees are alleging that management misused federal funds. • They’ve hired an attorney to represent them. • No lawsuit filed yet. --------------------------------------------------------------------------------- • Attorney alluded in a telephone conversation with client/attorney that one of the two employees is having an affair with the President • Did not disclose which one • President is not informed of this EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 46 Our Assignment 1. Interview the employees making the allegations. 2. To determine if any of the allegations are true. EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 47 Ethical Dilemma 1. Do we ask either employee if they are having an affair with the President? 2. Do we ask the President? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 48 Senior Living Theft • Business manager at senior living facility • Discovered inappropriate activity in the Resident Trust Account • Over $100,000 stolen from over 70 residents EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 49 Senior Living Theft EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 50 Ethical Dilemma - Bad publicity for senior living facility - Pregnant employee 1. How does the facility inform the residents’ families about the loss? 2. Should the facility press charges? EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 51 Fraud Test EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Fraud Test EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Remember… Trust is not an internal control. Trust but Verify. EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 54 Thank You! Plante & Moran, PLLC Proprietary & Confidential EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN Contact Information Michelle McHale-Adams, CPA/CFF, CFE 248.223.3858 Southfield 616.643.4059 Grand Rapids [email protected] Ian Mills, CPA 517.336.7541 East Lansing [email protected] EDIT IN MASTER: CLIENT OR PRESENTATION NAME PLANTE MORAN 56
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