Strategy Implementation Action planning Preparing for execution A Framework for Strategic Analysis Strategy formulation Environmental Analysis Stakeholders analysis Analysis of R&C Strategy congruence Alternative Strategies Action plan Execution Strategy implementation Monitoring Feedback Strategy Implementation: outline Changes required to implement the new strategy Delineating changes /interventions Action planning Streamlining execution Adopt a “project management” mode Define “project organization” structures Use corporate plans and budgets What changes are needed? Changes / Interventions What changes? Using McKinsey 7-S Structure Systems Shared values Strategy Skills Style Staff What changes? Using the 7Ss (1) Change Strategy • Transparency • Align functional strategies • Align tactics Structure New units, projects transversal teams delegating power accountabilities Basic structure, reporting Systems IT, reward, control operating, cost control Quality , customer planning KM systems Impact Barriers /difficulties What changes? Using the 7Ss (2) Changes Staff Executive changes, recruitment Satisfaction, motivation Retention, Productivity Skills/Competences Skills required Exchanges, cooperation Training needs,transfer Style & Leadership Directive vs Participative Coaching Develop leadership qualities Shared values/ culture Signaling change Align with strategy Cohesiveness vs variety Sociability /solidarity Impact Barriers /difficulties Support Activities Or, use the Value Chain Firm Infrastructure Human Recourse Management Technology Development Outbound Inbound Operations Logistics Logistics Primary Activities Source: M.E. Porter Marketing Service &Sales Or, use Value Chain to identify actions (1) Activity Inbound logistics e.g. organization, efficiency and effectiveness Production / Operations e.g. efficiency and effectiveness Outbound logistics e.g. efficiency and effectiveness Marketing & Sales e.g skills, knowledge, brands, effectiveness, cross selling opportunities Service & Service Quality e.g customer satisfaction, retention, loyalty Finance e.g project financing, margin improvements Changes Required Impact Obstacles Or, use Value Chain to identify actions (2) Activity Management e.g changes in top management, change agents, leadership roles Human Resource Management e.g. capabilities required, training, motivation, quality and skills, relationships Technology, Innovation e.g enhance capabilities in technology,Design/Product,/Process innovation Procurement e.g. changes in sourcing, organization, procedures, relationships, technology Changes Required Or another version: a people centered approach (Ghoshal) Hard Strategy Soft Purposes Systems Structure Relations People Plan of Changes Detailing changes, projects Specify resources required Decide on ways of implementation Time schedule, milestones Set priorities Decide on cycles of change Difficulty and time needed for changes (indicative) High Difficulty Culture Systems Strategy Skills Capabilities Low Structure Time Time schedule and milestones Act Act Act Act 1 2 3 4 Act 5 Time Milestone Changes to implement: Selected changes / interventions – per S, or in total. Put priorities. Use project management tools. Execution: who will be involved? Top management: necessary New CEO?: signaling commitment to change External consultants? : as consultants, not executives Managers, hierarchy: necessary Project team: rolling – up changes Streamlining for execution Assign responsibilities for specific changes Allocate the changes down the hierarchy Provide resources for implementation Incorporate the changes in the business plans and budgets Decide if you will set up a separate project structure To prepare changes off line, before commissioning into operation For important /cross functional changes, e.g. new business lines Monitoring the execution Frequent reporting and follow up Day to day monitoring: project manager, steering committee Organize for change: a project mentality (project parallelto the hierarchy) Steering Committee Project Manager Project team 1 Project team 2 Project team 3 Use strategic change workshops … To reconsider or modify the intended changes and their expected outcomes Improvise in the course of action To examine blockages to strategic changes Lift obstacles To promote ownership of changes Commit more people To monitor the progress of change projects Using Strategy Consultants To obtain access to know-how if needed Get an external objective view of issues To better organize implementation Also for symbolic / political reasons To symbolise the importance of the work To cut through internal disagreements
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