ISTANBUL 2008
Beyond the Poseidon Challenge,
Developing Quality in the
Agency and Broking Industries
Jonathan C. Williams FICS
General Manager - FONASBA
FONASBA’s COMMITMENT TO
THE POSEIDON CHALLENGE
2006:
“To use the resources of our members
around the world to produce a database of
port reception facilities for slops and other
residues of liquid cargoes”
RESULT:
The publication, at the 2007 INTERTANKO
Tanker Event in Houston, of the FONASBA
Port Reception Facilities Survey
•
15 countries
• Approximately 90 ports
• More than 110 separate
reception facilities
•Available from the FONASBA
website:
•www.fonasba.com - Documents
WHAT NEXT ??
•Update to the Poseidon Challenge Booklet
•Continue work in IMO on development of
Standard Ship-Generated Waste Delivery and
Receipt forms
•Encourage adherence by ports and terminals
to their obligations for the provision of
reception facilities under MARPOL
•Undertake a similar exercise for dry bulk
cargoes
THE FONASBA QUALITY
STANDARD
•What is it?
•Why do we need it?
•What does it aim to
achieve?
•Who can achieve it?
THE FONASBA QUALITY
STANDARD
•What is it?
A means to identify an agent or
broker that is committed to
providing this highest levels of
professional service to his principal
THE FONASBA QUALITY
STANDARD
•Why do we need it?
The increasing responsibilities and
liabilities placed upon the agent and
broker in the service of his
principal, and the consequent need
to maintain high levels of service
provision
THE FONASBA QUALITY
STANDARD
•What does it aim to
achieve?
An increase in the level of
professionalism in the industry
Greater awareness of the role of the
agent and broker and of FONASBA
THE FONASBA QUALITY
STANDARD
•Who can achieve it?
Any company member of a
FONASBA association that meets
and maintains the relevant criteria
THE FONASBA QUALITY
STANDARD
What are the criteria?
•Membership of a FONASBA association
•Proof of financial probity and appropriate
measures to protect a principal’s funds,
•A commitment to staff training
www.fonasba.com - Quality Standard
THE FONASBA QUALITY
STANDARD
Compliance Monitoring
•Undertaken at least biennially by national
association
•Regular updates to industry
THE FONASBA QUALITY
STANDARD
Current Progress:
•UK and US associations already
approved
•Other associations developing
appropriate criteria
THE FONASBA QUALITY
STANDARD
Industry Support:
“INTERTANKO wholeheartedly welcomes the
the introduction of FONASBA’s Quality
Standard..” – Dr. Peter Swift, Managing Director
“FONASBA … deserves congratulation for
persisting in this worthwhile exercise…”
Leader Article, Lloyd’s List 11.04.2008
FONASBA’s COMMITMENT TO
THE POSEIDON CHALLENGE
2008:
“To ensure that the ship broking and ship
agency sectors continue to play a leading
role in achieving the “Three Zero’s” of the
Poseidon Challenge”