Volunteer Second Hand Book Shop Assistant
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What does the role involve?
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The Second Hand Book Shop provides an opportunity for visitors to
browse and buy books in a unique environment.
Volunteer Second Hand Book Shop Assistants are a key part of that
experience, giving a warm and friendly welcome to all.
Working as part of a dedicated team of volunteers, you will accept
and price donated books and display or store as appropriate.
Provide excellent customer service, helping visitors find books of
their choice and promoting the purpose of the shop.
Accepting payments through a basic till operation and cashing up at
the end of the day.
Assisting with the evacuation of visitors in case of an emergency.
Visitor Experience Manager
Who do I report to?
In the Second Hand Book Shop which is located in the Terrace Cottage
within the grounds of Harewood House adjacent to the Adventure
Playground.
Where will I be located?
A regular commitment to weekly, fortnightly or even monthly shifts of at
least 6 hours would be appreciated. If you cannot commit to these hours,
shorter hours can be discussed.
What sort of commitment will
I have to make?
What are the shift times?
We currently require volunteers who can offer a regular full day on a
Saturday or can cover other days when our regular Volunteers are on
holiday.
7 days per week during the season. Shift times generally are between
10:30am-4:30pm. You are asked to write the shifts you can do in a rota
book on a regular basis.
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What do I need to know
before starting?
What training will I be given?
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No previous experience is needed but an interest in books and chatting
to a wide variety of people would be beneficial.
You will acquire knowledge over time through performing the role,
talking to your colleagues and undertaking additional training sessions.
You will undergo an initial general Induction Session which will include
an Introduction to Harewood House Trust, orientation of the House and
The Harewood House Trust is a charitable educational trust
Registered Charity No. 517753
Harewood House, Harewood, Leeds LS17 9LG, West Yorkshire
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Park as well as essentials training in Health and Safety and Child
Protection.
Specific training in day to day book shop operation, including till
training, book management and customer service.
Fire evacuation training.
Yes, you will be on probation for the first six months of volunteering.
During that time you will be able to make absolutely sure that being a
Is there a probationary period? Volunteer Second Hand Bookshop Assistant is what you really want to do.
Your position will also be subject to receiving satisfactory references.
What should I wear?
We ask that you wear comfortable clothes as this role will not only involve
serving the public but also moving books around. No jeans or trainers
please.
The Harewood House Trust is a charitable educational trust
Registered Charity No. 517753
Harewood House, Harewood, Leeds LS17 9LG, West Yorkshire