JOB PROFILE
POSITION #94809, 94811, 102467, 102604, 111059
TITLE: SENIOR TELE-DIETITIAN – SPECIALIZED NUTRITION SERVICES AREA
CLASSIFICATION: NUTRITIONIST 27
HealthLink BC’s (HLBC) telehealth platform delivers high quality telehealth services across the continuum of
care to health care providers and the public that positively impact the health care experience, health
outcomes and the availability and use of health human resources in a way that will improve the affordability
and sustainability of health care in British Columbia. HLBC’s comprehensive self-care and health system
navigation services focus on quality client services to consumers and health care professionals. Core services
include Navigation Services, Nursing Services, Dietitian Services, www.HealthLinkBC.ca, HealthLinkBC Files,
Directory Services, and the BC HealthGuide Handbook.
HealthLink BC is a transforming organization that will realize technological innovation and enhancement of
current core services and an expansion and integration into other health-related initiatives that will promote
improved wellness and health for the residents of British Columbia and other jurisdictions. HealthLink BC plays
an integral role in health system redesign and Ministry of Health initiatives now and into the future.
JOB OVERVIEW
The Specialized Nutrition Service Area Dietitian delivers advanced practice nutrition services to the public,
health professionals and the media across British Columbia. The service provides medical and preventative
nutrition advice through a variety of channels including telephone, public and professional print resources,
web, email and approved social media channels. Services include: comprehensive therapeutic nutrition
recommendations and care planning, case management, community resource cost data information, advanced
practice nutrition consultation to other care professionals, and development of relevant nutrition policy
recommendations and resources for the public and health professionals. Specialized service area nutrition
services include an Allergy Nutrition Service, Oncology Nutrition Service and a Pediatric Nutrition Service which
includes multiple areas of specialization. This position reports to the Director, Dietitian Services.
ACCOUNTABILITIES:

Ensures continuous improvement of specialized nutrition service area nutrition resources so that resources
remain current and evidence-based and meet client needs.

Collaborates with stakeholders such as BC Children’s Hospital , BC Cancer Agency, other HLBC service areas,
Dietitians of Canada Practice-based Evidence in Nutrition (PEN) team, including consultation with Federal and
other provincial and Health Authority contacts, to support best practices in telehealth nutrition and identify
innovative opportunities to enhance the quality of nutrition services in the province.

Manages and leads a multidisciplinary service advisory committee, such as the Allergy Advisory Council, to guide
the development and maintenance of an effective and appropriate provincial Nutrition Service.
Career Group: Dietitian
Job Family:
Job Stream:
Role: Senior Tele-Dietitian
Specialized Nutrition Services
Area
Revised Date: August 21, 2015

Develops and communicates nutrition policy recommendations relevant to specialized nutrition services area to
HealthLink BC Executive and relevant Ministry and stakeholder representatives.

Develops nutrition care plans for public clients and provides coaching, referrals to community supports,
nutrition recommendation and community resource cost data information.

Provides advanced practice nutrition consultation to physicians and other health professionals, including the
HLBC Dietitian Services staff, Nursing Services and Pharmacy Services staff to ensure the provision of evidence
based, best practice medical nutrition advice and preventive health information, and nutrition counselling and
coaching is provided to clients.

Leads and participates in projects related to the specialized nutrition service area, including collaborating with
other health agencies.

Develops, implements and reports on specialized nutrition services area performance plans and continuous
quality improvement activities including: program planning, indicator development, monitoring, evaluating, and
provision of cost data input. This can include analysis and synthesis of data and recommendations for policy,
resources, education, and practice change related to specialized nutrition service area support.

Adheres to established policies, procedures and professional practice standards in the delivery of services to
Dietitian Services’ clients.

Provides orientation, training and opportunities for professional development to staff, students and new
employees as assigned.
JOB REQUIREMENTS

Registered Dietitian, registered in good standing with the College of Dietitians of British Columbia. Restricted
Activity A is required for the Pediatric Nutrition Service.

Minimum of five (5) years recent relevant clinical, nutrition education and nutrition counselling and acute care
experience including a minimum of two (2) years recent clinical nutrition practice relevant to the designated
specialized nutrition services area.

Experience in applied research and critical appraisal of scientific literature.

Computer skills and experience with relevant software.

Experience in program planning and policy development is an asset.

Experience collaborating with community partners and stakeholders an asset.

Experience developing practice guidelines and consumer education resources, and writing for public and health
professionals an asset.

Ability to prioritize and organize work in a fast paced, multi-faceted contact centre environment.

Ability to communicate efficiently and effectively both verbally and in writing.

Ability to talk and type simultaneously.

Ability to work as a member of a team in a highly monitored work environment.

Physical ability to perform the duties of the position.

Successful completion of the security screening requirements of the BC Public Service, which includes a criminal
records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as
Career Group: Dietitian
Job Family:
Job Stream:
Role: Senior Tele-Dietitian
Specialized Nutrition Services
Area
Revised Date: August 21, 2015
required by the Ministry. (Note: It is important that you read the job posting carefully to understand the
specific security screening requirements pertaining to the position).
COMPETENCIES

Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and
with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing
perspectives on an issue, adapting one's approach as situations change and accepting changes within one's own
job or organization.

Problem Solving/Judgement is the ability to analyze problems systematically, organize information, identify key
factors, identify underlying causes and generate solutions.

Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past
performance (striving for improvement); an objective measure (achievement orientation); challenging goals that
one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a
unique accomplishment also indicates a Results Orientation.

Service Orientation implies a desire to identify and serve customers/clients, who may include the public, coworkers, other branches/divisions, other ministries/agencies, other government organizations, and nongovernment organizations. It means focusing one’s efforts on discovering and meeting the needs of the
customer/client.

Teamwork and Cooperation is the ability to work co-operatively within diverse teams, work groups and across
the organization to achieve group and organizational goals. It includes the desire and ability to understand and
respond effectively to other people from diverse backgrounds with diverse views.
Career Group: Dietitian
Job Family:
Job Stream:
Role: Senior Tele-Dietitian
Specialized Nutrition Services
Area
Revised Date: August 21, 2015