User’s Guide
Valleylab
TM
Exchange Remote Software System
User’s Guide
Valleylab
TM
Exchange Remote Software System
For use with Valleylab LS10, LS Series Single Channel Vessel Sealing Generator,
and Valleylab FT10, FT Series Energy Platform
Part Number: 1083116
Preface
Preface
This user’s guide and the software it describes are for use only by qualified biomedical
professionals and Covidien personnel responsible for maintaining and upgrading of
software for Covidien hardware products.
Equipment covered in this manual
This user’s guide describes the installation and use of the Valleylab Exchange application
version 3.1.5. The application enables first-time setup and software updates on the
Valleylab FT10 energy platform and the Valleylab LS10 generator.
ii
Valleylab™ Exchange Remote Software System
Limited Warranty
Limited Warranty
Covidien warrants the covered product listed below to be free from defects in material and
workmanship for normal use and service for the period(s) set forth below. Covidien’s
obligation under this warranty is limited to the repair or replacement, at its sole option, of
any product, or part thereof, which has been returned to it (or its authorized distributor)
within the applicable time period shown below after delivery of the product to the original
purchaser, and which examination discloses, to Covidien’s satisfaction, that the product is
defective. This limited warranty does not apply to any product, or part thereof, which has
been repaired or altered in a way so as, in Covidien’s judgment, to affect its stability or
reliability, or which has been subjected to misuse, neglect, or accident.
The warranty periods for Covidien products are as follows:
All purchased or supplemental software
programs or updates
90 days from delivery
Notwithstanding any other provision herein or in any other document or communication,
Covidien’s liability with respect to this limited warranty and the products sold hereunder
shall be limited to the aggregate purchase price for the products sold to the customer. This
limited warranty is non-transferable and runs only to the original purchaser of the covered
product(s). There are no warranties which extend beyond the terms hereof. Covidien
disclaims any liability hereunder or elsewhere in connection with the sale of products and
for any form of indirect, tort, or consequential damages.
This limited warranty and the rights and obligations hereunder shall be construed under
and governed by the laws of the State of Colorado, USA. The sole forum for resolving
disputes arising under or relating in any way to this limited warranty is the District Court
of the County of Boulder, State of Colorado, USA.
Covidien reserves the right to make changes in covered products built or sold by it at any
time without incurring any obligation to make the same or similar changes to equipment
previously built or sold by it.
THE OBLIGATION TO REPAIR OR REPLACE A DEFECTIVE OR NONPERFORMING PRODUCT
IS THE SOLE REMEDY OF THE CUSTOMER UNDER THIS LIMITED WARRANTY. EXCEPT AS
EXPRESSLY PROVIDED HEREIN, COVIDIEN DISCLAIMS ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO
PRODUCTS, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Valleylab™ Exchange Remote Software System
iii
Software License
Software License
Customer hereby acknowledges that Covidien LP and or its affiliates (collectively called
“COVIDIEN” herein) owns the entire right, title, and interest in and to the Software, as
may be installed in the Products or Equipment addressed herein or provided separately
(“Software”) (including all of the computer code, source and object, comprising the
Software and all components and elements thereof), and all associated manuals,
drawings, technical information and Documentation (collectively, the “Documentation”),
including, without limitation, all patent, copyright, trademark, trade secret and other
intellectual property or proprietary rights (“Intellectual Property Rights”) in and to the
Software and all components and elements thereof all of which shall remain the sole and
exclusive property of Covidien. The amount paid by the Customer for the Products and/or
Equipment incorporating the Software includes as a portion of that amount, a license fee
granting Customer only the rights set forth in this Software License. This Software
License will be superseded by any express Software agreement between Covidien and
Customer The use of term “Product” herein includes Products and/or Equipment as
applicable.
1. Single User License Grant. COVIDIEN grants to Customer a limited, nonexclusive,
non-sublicensable, nontransferable and revocable license to use the Software, exclusively
at location identified by Customer on the order form as the ship-to location of the
Products, solely in machine-readable object code form, and only on a single central
processing unit embedded in the Products as provided by COVIDIEN under this agreement,
and solely for the Customer’s internal business purpose in the operation of the Products
provided by COVIDIEN under this Agreement. Notwithstanding anything to the contrary
contained in this Agreement, the Software is licensed to be used on only one computing
device or Product, and a valid license must be obtained under this Agreement for each
computing device or Product with which the Software is used or in which the Software is
embedded.
2. Restrictions on Use. Except to the extent expressly authorized in these Software
License Terms or by law, Customer shall not and shall not cause any third party to; (i)
decompile, disassemble, or reverse engineer the Software; (ii) modify or create any
derivative works (including, without limitation, translations, transformations, adaptations
or other recast or altered versions) of or based on the Software, or alter the Software in
any way; (iii) merge the Software with any other software or product not supplied by
Covidien; (iv) use, copy, sell, sublicense, lease, rent, loan, assign, convey or otherwise
transfer the Software except as expressly authorized by this Agreement; (v) distribute,
disclose or allow use of the Software, in any format, through any timesharing service,
service bureau, network or by any other means, to or by third parties; (vi) remove or modify
any copyright, confidential or proprietary markings, legends or restrictions that are in the
Software originally supplied to Customer; or (vii) violate any obligations with regard to
Covidien’s Confidential Information (as defined below). To the extent that Customer is
expressly permitted by applicable mandatory law to undertake any of the activities listed
in the preceding sentence, Customer will not exercise those rights unless and until
Customer has given Covidien not less than 30 days’ prior written notice of Customer’s
intent to exercise any such rights unless an order of a government agency of competent
jurisdiction will not so allow. This License will terminate immediately upon notice from
Covidien if Customer fails to comply with any provision of this License or any agreement.
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Valleylab™ Exchange Remote Software System
Software License
3. Reservation of Rights. Notwithstanding anything to the contrary contained in this
Agreement, or any order form, purchase order or agreement between the parties, all
rights not expressly granted by Covidien to Customer are reserved to and retained by
Covidien and Covidien expressly is not selling, assigning or otherwise transferring to
Customer, and Customer is not purchasing or otherwise acquiring or obtaining, any of
Covidien’s Intellectual Property Rights or other rights in or to the Software or
Documentation.
4. Confidentiality. Customer agrees that the Software and the Documentation, and all
components and elements of the Software and Documentation, including, without
limitation, the specific design and structure of individual programs, constitutes
confidential information and trade secrets of Covidien (the “Confidential Information”).
Customer agrees not to disclose, provide, or otherwise make available such Confidential
Information, including, without limitation, any trade secrets or copyrighted material, in
any form to any third party. Customer agrees that it will make the Software available only
to those employees, contractors, or consultants of Customer with a specific need to know,
who are obligated to comply with the restrictions contained in these Software License
Terms and to maintain secrecy of the Software and all other Confidential Information and
are properly trained in its use. Customer is responsible for the compliance of all users of
the Software and Products with these obligations and shall cause all users of the Software
and Products to comply with these obligations. Customer acknowledges that the Software
embodies proprietary trade secrets of Covidien including, without limitation, technical and
non-technical information regarding the Software and the development and manufacture
of the same. Customer hereby agrees to maintain the confidentiality of such trade secrets
using at least as great a degree of care as Customer uses to maintain the confidentiality
of its own most confidential information. Customer shall communicate these obligations
to those employees and agents of Customer who come into contact with the Software,
and shall use its best efforts to ensure their compliance with all confidentiality obligations
applicable to Customer.
5. Change Orders. Covidien shall have the right, at any time during the Term, by written
request to Customer (an “Update Notice”), to require that Customer return the Products
and Software to Covidien for such periods of time as are required by Covidien (“Update
Periods”) or to allow Covidien to access the Software at the Customer’s location for the
purpose of enabling Covidien to incorporate Software revisions, updates or modifications
from time to time. Upon receipt of an Update Notice, Customer shall return the requested
Products and Software to Covidien at Covidien’s cost and expense, or work with Covidien
to find a suitable time for Covidien to access the Software at the Customer’s location.
Customer acknowledges and agrees that during Update Periods, if the Software must be
returned to Covidien, the Products and Software will be unavailable to Customer and in
Covidien’s possession. Covidien will use reasonable commercial efforts to perform the
revisions, updates or modifications and to return the revised, updated or modified
Products and Software to Customer as soon as is reasonably practicable.
6. Software License Term. The term of the Software license granted under this Software
License shall be for the commercial life of the associated Product or Equipment.
7. Limited Warranty. Covidien represents and warrants to Customer that the Software
will perform substantially as described in Covidien's then current Documentation for such
Software and the remaining warranty, or extended warranty, if any, applicable to the
Product or Equipment with which such Software was delivered. If Customer notifies
Valleylab™ Exchange Remote Software System
v
Software License
Covidien of defects during the applicable warranty period, and those defects are verified
by Covidien, as Customer’s sole and exclusive remedy, Covidien will replace the defective
Software or, at its option, terminate this Software License and refund to Customer the
amount paid by Customer to Covidien for the Software (if provided separately from a
Product) or for the Product in which the defective Software is installed (if embedded within
a Product). Customer’s remedy for breach of this limited warranty shall be limited to the
foregoing replacement or refund and shall not encompass any other damages. No dealer,
distributor, agent or employee of Covidien is authorized to make any modification or
addition to the warranty and remedies stated herein.
Notwithstanding these limited warranty provisions, all of Covidien’s obligations with
respect to such warranties shall be contingent on Customer’s use of the Software in
accordance with this Agreement and in accordance with Covidien’s instructions as
provided by Covidien in the Documentation provided by Covidien, as such instructions
may be amended, supplemented, or modified by Covidien, in its sole discretion, from time
to time. Covidien shall have no warranty obligations with respect to any failures of the
Software that are the result of accident, abuse, misapplication, extreme power surge or
extreme electromagnetic field, or any other cause outside of Covidien’s control.
This limited warranty does not apply to any damages, malfunctions, or non-conformities
caused to or by; (i) Customer’s use of Software in violation of these Software License Terms
or in a manner inconsistent with any Documentation or instructions provided by Covidien;
(ii) use of non-Covidien furnished equipment, software, or facilities with its equipment or
Products; (iii) Customer’s failure to follow Covidien’s installation, operation, repair or
maintenance instructions; (iv) Customer’s failure to permit Covidien timely access, remote
or otherwise, to Products; (v) failure to implement all features, revisions, modifications,
updates, patches, “bug fixes”, or new versions of or to the Software provided by Covidien
under this Agreement or otherwise; (vi) Products with there original manufacturer’s serial
numbers altered, defaced or deleted; (vii) Products that been altered, serviced or modified
by a party other than Covidien; or (viii) Software that has been subjected to abnormal
physical or electrical stress, misuse, negligence or accident by Customer or a third party.
8. Export Laws. THESE SOFTWARE TERMS ARE EXPRESSLY MADE SUBJECT TO ANY AND
ALL LAWS, REGULATIONS, ORDERS, OR OTHER RESTRICTIONS WITH RESPECT TO THE
EXPORT FROM THE UNITED STATES OF AMERICA OF THE SOFTWARE. BUYER SHALL NOT
EXPORT OR RE-EXPORT THE SOFTWARE (I) WITHOUT FULL COMPLIANCE WITH SUCH
LAWS, REGULATIONS, ORDERS AND OTHER RESTRICTIONS, INCLUDING, WITHOUT
LIMITATION, OBTAINING ALL NECESSARY APPROVAL FROM ALL REQUIRED
GOVERNMENTAL AGENCIES AND (II) WITHOUT THE PRIOR WRITTEN CONSENT OF
COVIDIEN.
9. U.S. Government Rights. The Software is a “commercial item” developed exclusively
at private expense, consisting of “commercial computer software” and “commercial
computer software Documentation” as such terms are defined or used in the applicable
U.S. acquisition regulations. The Software is licensed hereunder (i) only as a commercial
item and (ii) with only those rights as are granted to all other customers pursuant to the
terms and conditions of this License. Customer shall not use, duplicate, or disclose the
Software in any way not specifically permitted by this License. Nothing in this License
requires Covidien to produce or furnish technical data for or to Customer.
10. Survival. Sections 2, 3, 4, 8, 9 and this Section 10 shall survive the termination or
expiration of these Software License Terms.
vi
Valleylab™ Exchange Remote Software System
Software License
11. Additional Terms. Certain parts of the software might be subject to open source
software license terms.
Valleylab™ Exchange Remote Software System
vii
Software License
SSH.Net Library
SSH.NET Library is Copyright (c) 2010, RENCI, All rights reserved. THIS SOFTWARE IS
PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS, OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Apache License
Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file
except in compliance with the License. You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed on an "AS
IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or
implied. See the License for the specific language governing permissions and limitations
under the License.
viii
Valleylab™ Exchange Remote Software System
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
End User Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Before Starting
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Online and Offline Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-6
1-6
1-7
1-7
1-8
Chapter 2. Installing the Valleylab Exchange
Application
Installing Valleylab Exchange v3.1 . . . . . . . . . . . . . . . . . . . . . . . 2-2
Establish Connection to the Server . . . . . . . . . . . . . . . . . . . . . . . 2-6
Chapter 3. First-Time Setup and Generator Location
Valleylab FT10 First-Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Connect the Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Set the Generator Location . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Valleylab LS10 First-Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Connect the Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Set the Generator Location . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Change Generator Location . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Chapter 4. Account Management
Create Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Sign In and Logout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Chapter 5. Generator Software Update
Valleylab FT10 Software Update. . . . . . . . . . . . . . . . . . . . . . . . .
Software Package Download . . . . . . . . . . . . . . . . . . . . . . .
Connect the Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Generator Software Update . . . . . . . . . . . . . . . . . . . . . . . .
5-2
5-2
5-3
5-6
Valleylab LS10 Software Update . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Software Package Download . . . . . . . . . . . . . . . . . . . . . . 5-10
Valleylab™ Exchange Remote Software Update System
ix
Connect the Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Generator Software Update . . . . . . . . . . . . . . . . . . . . . . . 5-12
Chapter 6. Docking to Valleylab Exchange for
Planned Maintenance
Valleylab FT10 Log Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting a Valleylab FT10 . . . . . . . . . . . . . . . . . . . . . . .
Viewing and Saving Valleylab FT10 Log Files . . . . . . . . . .
Valleylab FT10 On-Demand Log Retrieval . . . . . . . . . . . . .
6-2
6-2
6-5
6-7
Valleylab LS10 Log Retrieval and Real Time Clock Update . . . 6-7
Connecting a Valleylab LS10. . . . . . . . . . . . . . . . . . . . . . . . 6-7
Viewing and Saving Valleylab LS10 Log Files . . . . . . . . . . 6-8
Server Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Chapter 7. Troubleshooting
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Create Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
First-Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Forgot Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Connection Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Device Property Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connection Configuration . . . . . . . . . . . . . . . . . . . . . . . .
General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .
7-16
7-16
7-17
7-18
Covidien Technical Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
x
Valleylab™ Exchange Remote Software Update System
Chapter 1
Before Starting
This user’s guide provides an overview of the features and functions of Valleylab Exchange
v3.1.5 software.
Valleylab™ Exchange Remote Software System
1-1
Overview
Overview
The Valleylab Exchange (VLEX) v3.1.5 client is used for remote device management on
Covidien’s Valleylab FT10 energy platform and Valleylab LS10 generator. The remote
device management includes the following functionality:
•
Perform first-time setup for a new generator.
•
Perform a generator software update.
•
Automatically retrieve logs and configuration information from the generator and
upload that information to a server.
Precaution
Read all warnings, precautions, and instructions provided with this system before use.
Notice
The screen examples in this manual may vary depending on user type and privileges (e.g., Covidien
vs. non-Covidien user), generator type, and whether the application is in Online or Offline mode.
While using Valleylab Exchange, only one generator at a time can be connected to the computer.
System Requirements
Important
The Valleylab Exchange application requires at least 9.5 GB of free space on the system (primary
drive) for installation of the application.
The Valleylab Exchange application works on the WindowsTM* platform and has been verified to
work on Windows 7 and Windows 8.1 SP1 64-bit in all language versions.
1-2
Valleylab™ Exchange Remote Software System
Online and Offline Modes
The Valleylab Exchange application can be used while connected to the server over the
Internet (Online mode), or without an Internet connection (Offline mode).
Before Starting
Online and Offline Modes
Notice
To switch from Offline mode to Online mode, close the Valleylab Exchange application, connect
the computer to the Internet, and then relaunch Valleylab Exchange. If a Valleylab FT10 energy
platform is connected to the computer, it may need to be disconnected in order to switch to Online
mode.
When a new Valleylab Exchange account is created, the user will not be able to sign in from
Offline mode until first signing in from Online mode. After signing in once from Online mode, the
ability to sign in from Offline mode will be enabled as long as the user signs in from Online mode
at least once every 90 days to refresh the account.
Valleylab Exchange must be in Online mode to:
•
Download, install, and configure Valleylab Exchange.
•
Establish a connection to the server prior to first-time setup.
•
Sign in for the first time after creating a new account, and once every 90 days to
refresh the account.
•
Download software packages for a generator software update.
•
Upload generator logs to the server.
Before signing in or clicking First-Time Setup, the indicator at the bottom right of the
SIGN IN screen will be green if Valleylab Exchange is in Online mode.
Valleylab™ Exchange Remote Software System
1-3
Online and Offline Modes
After signing in or clicking First-Time Setup, there are two indicators showing that the
application is in Online mode: one next to Server in the menu pane, and one in the lowerright corner.
Offline mode may be used to:
1-4
•
Set the country code during first-time setup.
•
Update generator software.
•
Retrieve logs and configuration information from the generator.
Valleylab™ Exchange Remote Software System
Online and Offline Modes
Before Starting
Before signing in or clicking First-Time Setup, the indicator at the lower-right corner of
the SIGN IN screen will be red if Valleylab Exchange is in Offline mode.
After signing in or clicking First-Time Setup, there are two red indicators showing that
the application is in Offline mode: one next to SERVER in the menu pane, and one in the
lower-right corner.
Valleylab™ Exchange Remote Software System
1-5
Navigation
Navigation
Notice
Most Valleylab Exchange features are available in Online and Offline mode, including Help,
Settings, Home, and Notifications. Some features in the Menu might only be available in Online
mode.
The diagram below shows the frequently used features on the Valleylab Exchange screen.
Online and Offline mode are covered earlier in this chapter. Notifications, Help, Home, and
Menu are covered in the sections below. For more information on Settings, see Chapter 7,
Troubleshooting.
Notifications
Click the i at the bottom of the screen to view notifications. A small number may appear
next to the i, indicating the number of unread notifications.
1-6
Valleylab™ Exchange Remote Software System
Navigation
Click Help to view Valleylab Exchange information and instructions. Help content is
available in both Online and Offline mode.
Before Starting
Help
Home
Click to return to the home screen. Use the home screen to view information on the
current Valleylab Exchange session, system health, and the last Valleylab Exchange
session.
Valleylab™ Exchange Remote Software System
1-7
Navigation
Menu Pane
The menu on the left side of the screen gives options for the server and, if connected, the
generator. The server always appears in the menu pane. If a generator is connected, the
generator serial number will appear below the server options.
LS10
FT10
Important
Sign in to Valleylab Exchange to view the full list of menu options.
Server
The server is always the first item in the menu pane. The indicator node shows the status
of communication between the Valleylab Exchange application and the server. The node
will be green when Valleylab Exchange is in Online mode. When Valleylab Exchange is in
Online mode, the application can communicate with the server and the Upload and
Download options are available.
The node will be red when Valleylab Exchange is in Offline mode. In Offline mode, the
application cannot communicate with the server and the Upload and Download options
are not available.
1-8
•
Upload—Click this menu option to view the status of logs being uploaded from the
PC to the server. See Server Upload on page 6-10 for more information.
•
Download—Click this menu option to verify the last software package that was
automatically downloaded from the server. See Software Package Download on page
5-2, for more information on package downloads.
Valleylab™ Exchange Remote Software System
Navigation
Clicking on the generator serial number in the left-hand pane gives device information
that may be helpful for troubleshooting. Obtain this information when contacting
Covidien Technical Service.
The node will be green when Valleylab Exchange is connected to the generator. The node
will be yellow while log retrieval is in process. The node will turn grey if the generator is
disconnected.
•
Device Logs—Click this menu option to preview and save device logs. See Chapter 6,
Docking to Valleylab Exchange for Planned Maintenance for more information.
•
Device Property Update—Click this menu option to change the generator location.
See Chapter 3, Change Generator Location for details.
•
Software Update—Click this menu option to update the generator software. For
complete software update instructions, see Chapter 5, Generator Software Update.
Valleylab™ Exchange Remote Software System
Before Starting
Generator Serial Number
1-9
Chapter 2
Installing the Valleylab Exchange Application
The following section gives instructions for a step-by-step installation and configuration of
the Valleylab Exchange application on a computer.
Precaution
As with any system that interacts over the Internet, Covidien recommends appropriate Information
Technology (IT) security practices. These would include the use of licensed copies of the personal
computer operating system, anti-malware and anti-virus software with ongoing updates, and a fire
wall per the local IT department policies.
Valleylab™ Exchange Remote Software System
2-1
Installing Valleylab Exchange v3.1.5
Installing Valleylab Exchange v3.1.5
1. The latest version of Valleylab Exchange can be downloaded from the Covidien
website http://www.medtronic.com/covidien/support/valleylab-exchange.
2. elect the Valleylab FT10 energy platform or the Valleylab LS10 generator.
3. Select the First-Time Setup tab and click the orange Get Started button to
download the Valleylab Exchange application.
4. Download the Valleylab Exchange v3.1.5 installer to the computer desktop.
5. Locate the ValleylabExchange.exe installer on the computer desktop.
6. Double-click the icon and follow the prompts to install the software, as outlined below.
7. The INTRODUCTION screen displays. Click Next.
2-2
Valleylab™ Exchange Remote Software System
Installing Valleylab Exchange v3.1.5
8. The LICENSE AGREEMENT screen displays. Select I accept the terms of the License
Agreement radio button and click Next to proceed with the installation.
Notice
Click Cancel or select I do NOT accept the terms of the License Agreement to cancel the
Installation process.
Installing the Valleylab
Exchange Application
9. Installing the application in the default destination folder is recommended. Click
Install.
Valleylab™ Exchange Remote Software System
2-3
Installing Valleylab Exchange v3.1.5
10. The INSTALLING VALLEYLAB EXCHANGE screen displays. Installation progress is indicated by
the green progress bar at the bottom of the screen along with the status of the
installation.
11. The PLEASE WAIT screen displays as the application installs.
2-4
Valleylab™ Exchange Remote Software System
Establish Connection to the Server
12. Once the INSTALL COMPLETE screen displays, the installation is complete and the
VLEXClient icon is now available on the computer desktop. Click Done.
Installing the Valleylab
Exchange Application
Establish Connection to the Server
After the Valleylab Exchange application has been installed, the application must be
connected to the server using an Internet connection. The initial connection to the server
completes the configuration of the application.
Important
It is recommended to repeat these steps when preparing to do a first-time setup.
Notice
Do not connect the generator yet. See Chapter 3, First-Time Setup and Generator Location for
instructions on connecting a generator for first-time setup.
1. Locate the VLEXClient icon on the computer desktop and double-click it to start the
software.
2. The SIGN IN screen will open. Leave the username and password fields blank; signing
in is not required for first-time setup.
Valleylab™ Exchange Remote Software System
2-5
Establish Connection to the Server
3. Click First-Time Setup located in the lower-left corner of the screen.
4. When the new window opens, verify a green indicator next to SERVER in the menu on
the left, and a green indicator showing ONLINE in the lower-right corner.
5. Click Logout in the upper-right corner of the screen.
6. The initial connection to the server is complete and the Valleylab Exchange application
is configured. Click the X in the upper-right corner to close the Valleylab Exchange
application.
2-6
Valleylab™ Exchange Remote Software System
Chapter 3
First-Time Setup and Generator Location
The Valleylab FT10 and Valleylab LS10 must be set up using Valleylab Exchange prior to
first use. During first-time setup, the Valleylab Exchange application will automatically
retrieve information from the generator, and then the user will set the generator location.
Notice
First-time setup does NOT require a username or password.
First-time setup can be performed in either Online or Offline mode; an Internet connection is not
required. Refer to Online and Offline Modes on page 1-3 for further information.
The screen examples used in this manual may vary depending on user type and privileges (e.g.,
Covidien vs. non-Covidien user), generator type, and whether the application is in Online or Offline
mode.
While using Valleylab Exchange, only one generator at a time can be connected to the computer.
Valleylab™ Exchange Remote Software System
3-1
Valleylab FT10 First-Time Setup
Valleylab FT10 First-Time Setup
Only one generator at a time may be connected to the computer. An Internet connection
is not required for first-time setup.
Connect the FT10 Energy Platform
1. Gain access to the Ethernet port by unscrewing the plate on the back cover of the
Valleylab FT10 energy platform.
2. Plug the Ethernet cable into the computer and the port at the back of the generator.
3. Plug in and turn on the generator. Once the generator is on, a CONFIGURATION
MISMATCH error message will display on the touchscreen.
4. Press the Service/Settings button on the generator front panel.
5. Select System on the generator touchscreen.
3-2
Valleylab™ Exchange Remote Software System
Valleylab FT10 First-Time Setup
6. Select Network on the generator touchscreen.
7. Select Wired Point-to-point on the generator touchscreen.
First-Time Setup and Generator
Location
Valleylab™ Exchange Remote Software System
3-3
Valleylab FT10 First-Time Setup
8. Wait while the network initializes. Once complete, the Network Status is RUNNING and
Wired Point-to-point is greyed out.
Set the FT10 Energy Platform Location
Notice
First-time setup does NOT require a username or password. The user can do first-time setup in
either Online or Offline mode. Refer to Online and Offline Modes on page 1-3 for further
information.
1. Locate the VLEXClient icon on your desktop and double-click it to start the software.
2. Click First-Time Setup located in the lower-left corner of the Valleylab Exchange SIGN
IN page.
3-4
Valleylab™ Exchange Remote Software System
Valleylab FT10 First-Time Setup
3. When the application launches, the device logs will be retrieved from the generator.
Please wait while the logs are captured.
First-Time Setup and Generator
Location
4. When the green status bar reaches 100%, the Set Country button displays. Click Set
Country.
5. Select the country where the generator will be used from the drop-down list.
Valleylab™ Exchange Remote Software System
3-5
Valleylab FT10 First-Time Setup
6. The SELECT REGION field will automatically populate; click Apply.
3-6
Valleylab™ Exchange Remote Software System
Valleylab FT10 First-Time Setup
7. Valleylab Exchange starts the process of setting the location. Do not turn off the
generator or logout while the update is in progress.
If the following error message shows on the screen, SYSTEM CONFIGURATION IS NOT COMPATIBLE WITH
SOFTWARE VERSION. PLEASE LOGOUT AND SIGN IN WITH USERNAME AND PASSWORD TO DO A SOFTWARE UPDATE.
Refer to instructions in Valleylab F10 Location and Software Incompatibility on page 3-10.
Valleylab™ Exchange Remote Software System
First-Time Setup and Generator
Location
Notice
3-7
Valleylab FT10 First-Time Setup
8. When the green status bar is at 100%, location selection is complete.
9. When the country and region settings are completed, click View Result to view the
updated generator settings.
3-8
Valleylab™ Exchange Remote Software System
Valleylab FT10 First-Time Setup
10. If another generator will be connected, right click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
11. Disconnect the Ethernet cable and replace the back cover plate on the generator.
First-Time Setup and Generator
Location
Notice
First-time setup is now complete. Restart the generator to clear the error message prior to first use.
Valleylab™ Exchange Remote Software System
3-9
Valleylab F10 Location and Software Incompatibility
Valleylab F10 Location and Software
Incompatibility
If the following Incompatible Configuration error message appears after country selection,
the generator software must be updated before completing the first-time setup.
1. Click Logout and then click the X in the upper-right corner to close the application.
2. Disconnect the Ethernet cable from the computer.
Important
A Valleylab Exchange username and password are required before starting the software update.
Obtaining a new username and password may take up to 3 business days. Refer to Chapter 4,
Account Management for more information.
Valleylab Exchange must be in Online mode to download the software package. Confirm that the
computer is connected to the Internet before reopening the Valleylab Exchange application.
3-10
Valleylab™ Exchange Remote Software System
Valleylab F10 Location and Software Incompatibility
3. Double click the VLEXClient icon to open the Valleylab Exchange application.
4. Confirm that there is a green indicator in the lower-right corner indicating Online
mode.
6. The PREPARATION screen opens. Confirm that the box next to the Valleylab FT10 is
checked. Uncheck the box next to the Valleylab LS10 if that generator type is not in
use.
First-Time Setup and Generator
Location
5. Enter your Valleylab Exchange username and password, then click Sign In.
7. Click Apply. The software package download will start automatically.
8. Select the Valleylab FT10 from the drop-down list and click Go. Once the green
progress bar is at 100%, the PACKAGE BUNDLE DOWNLOAD STATUS will be COMPLETED.
Valleylab™ Exchange Remote Software System
3-11
Valleylab F10 Location and Software Incompatibility
9. Click Logout and click the X in the upper-right corner to close the application.
10. Connect the generator to the computer. For detailed instructions, refer to the Connect
the FT10 Energy Platform on page 3-2 or the Connect the LS10 Generator on page 318 instruction earlier in this chapter.
11. Double click the VLEXClient icon to open the Valleylab Exchange application. The
update may be performed in either Online or Offline mode.
12. Enter your Valleylab Exchange username and password then click Sign In.
3-12
Valleylab™ Exchange Remote Software System
Valleylab F10 Location and Software Incompatibility
13. Once the device logs are retrieved, click Set Country.
15. Click Apply.
First-Time Setup and Generator
Location
14. From the drop-down list, select the location where the generator will be used.
16. An error message will appear. Click Update Software.
Valleylab™ Exchange Remote Software System
3-13
Valleylab F10 Location and Software Incompatibility
17. The SOFTWARE UPDATE screen will open. Click Update. A progress bar displays the
update status.
Important
User input to the generator will be required. During the software update, do not step away until
user input is entered on the touchscreen. An audible alarm will sound when the generator is ready
for input.
3-14
Valleylab™ Exchange Remote Software System
Valleylab F10 Location and Software Incompatibility
18. A SOFTWARE UPDATE HAS BEEN REQUESTED will display on the generator touchscreen when
the software update reaches 30%. Select Begin Software Update to continue.
If the user does not make a selection on the energy platform within 1 minute, the software update
will time out. If this happens, select Cancel on the energy platform touchscreen and restart the
software update process in the Valleylab Exchange application.
19. When the green status bar is at 100%, the software update process is complete. Click
Proceed.
Valleylab™ Exchange Remote Software System
First-Time Setup and Generator
Location
Notice
3-15
Valleylab F10 Location and Software Incompatibility
20. Valleylab Exchange starts the process of setting the location. Do not turn off the
generator or logout while the update is in progress.
21. When the green status bar is at 100%, location selection is complete.
3-16
Valleylab™ Exchange Remote Software System
Valleylab F10 Location and Software Incompatibility
22. When the country and region settings are completed, click View Result to view the
updated generator settings.
First-Time Setup and Generator
Location
23. If another generator will be connected, right click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
Valleylab™ Exchange Remote Software System
3-17
Valleylab LS10 First-Time Setup
24. Disconnect the Ethernet cable and replace the back cover plate on the generator.
Notice
First-time setup is now complete. Restart the generator to clear the error message prior to first use.
Valleylab LS10 First-Time Setup
Only one generator at a time may be connected to the computer. An Internet connection
is not required for first-time setup.
Connect the LS10 Generator
1. Gain access to the USB port through the back cover plate of the generator.
2. Plug the USB A to B cable into your computer and port at the back of the generator.
3. Plug in and turn on the Valleylab LS10 generator. An error notification (a red
exclamation mark enclosed by a red triangle) indicates the generator requires first-time
setup before use.
3-18
Valleylab™ Exchange Remote Software System
Valleylab LS10 First-Time Setup
Set the LS10 Generator Location
Notice
First-time setup does NOT require a username or password. The user can do first-time setup in
either Online or Offline mode. Refer to the Online and Offline Modes on page 1-3 for further
information.
1. Locate the VLEXClient icon on your desktop and double-click it to start the software.
2. Click First-Time Setup located in the lower-left corner of the Valleylab Exchange SIGN
IN page.
Valleylab™ Exchange Remote Software System
First-Time Setup and Generator
Location
3. When the application launches, the device logs will be retrieved from the generator.
Please wait while the logs are captured.
3-19
Valleylab LS10 First-Time Setup
4. When the green status bar reaches 100%, the SET COUNTRY button displays. Click Set
Country.
5. Select the country where the generator will be used from the drop-down list.
3-20
Valleylab™ Exchange Remote Software System
Valleylab LS10 First-Time Setup
6. The SELECT REGION will automatically populate; click Apply.
First-Time Setup and Generator
Location
7. Valleylab Exchange starts the process of setting the location. Do not turn off the
generator or logout while the update is in progress.
Notice
If the following error message shows on the screen, SYSTEM CONFIGURATION IS NOT COMPATIBLE WITH
SOFTWARE VERSION. PLEASE LOGOUT AND SIGN IN WITH USERNAME AND PASSWORD TO DO A SOFTWARE UPDATE.
Refer to instructions in the Valleylab LS10 Location and Software Incompatibility on page 3-24.
Valleylab™ Exchange Remote Software System
3-21
Valleylab LS10 First-Time Setup
8. When the green status bar is at 100%, location selection is complete.
9. When the country and region settings are completed, click View Result to view the
updated generator settings.
3-22
Valleylab™ Exchange Remote Software System
Valleylab LS10 First-Time Setup
10. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
11. Disconnect the USB cable and replace the back cover plate on the generator.
Notice
First-time setup is now complete. Restart the generator to clear the error notification prior to first
use.
First-Time Setup and Generator
Location
Valleylab™ Exchange Remote Software System
3-23
Valleylab LS10 Location and Software Incompatibility
Valleylab LS10 Location and Software
Incompatibility
If the following Incompatible Configuration error message appears after country selection,
the generator software must be updated before completing the first-time setup.
1. Click Logout and then click the X in the upper-right corner to close the application.
Important
A Valleylab Exchange username and password are required before starting the software update.
Obtaining a new username and password may take up to three (3) business days. Refer to
Chapter 4, Account Management for more information.
Valleylab Exchange must be in Online mode to download the software package. Confirm that the
computer is connected to the Internet before reopening the Valleylab Exchange application.
3-24
Valleylab™ Exchange Remote Software System
Valleylab LS10 Location and Software Incompatibility
2. Confirm that there is a green indicator in the lower-right corner indicating Online
mode.
3. Enter your Valleylab Exchange username and password, then click Sign In.
First-Time Setup and Generator
Location
4. The PREPARATION screen opens. Confirm that the box next to the Valleylab LS10 is
checked. Uncheck the box next to the Valleylab FT10 if that generator type is not in
use.
5. Click Apply. The software package download will start automatically.
Valleylab™ Exchange Remote Software System
3-25
Valleylab LS10 Location and Software Incompatibility
6. Once the download is complete, click Set Country.
7. From the drop-down list, select the location where the generator will be used.
8. Click Apply.
3-26
Valleylab™ Exchange Remote Software System
Valleylab LS10 Location and Software Incompatibility
9. An error message will appear. Click Update Software.
Valleylab™ Exchange Remote Software System
First-Time Setup and Generator
Location
10. The SOFTWARE UPDATE screen will open. Click Update. A progress bar displays the
update status. The generator will automatically restart during the software update.
3-27
Valleylab LS10 Location and Software Incompatibility
11. When the green status bar is at 100%, the software update process is complete. Click
Proceed.
12. Valleylab Exchange starts the process of setting the location. Do not turn off the
generator or logout while the update is in progress.
13. When the green status bar is at 100%, location selection is complete.
3-28
Valleylab™ Exchange Remote Software System
Valleylab LS10 Location and Software Incompatibility
14. When the country and region settings are completed, click View Result to view the
updated generator settings.
First-Time Setup and Generator
Location
15. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and the click the X in
the upper-right corner to close the application.
Valleylab™ Exchange Remote Software System
3-29
Change Generator Location
16. Disconnect the USB cable and replace the back cover plate on the generator.
Notice
First-time setup is now complete. Restart the generator to clear the error message prior to first use.
Change Generator Location
A Valleylab Exchange username and password are required to change the country code
after first-time-setup is complete. Refer to the Create Account on page 4-2 for further
information.
1. Once the generator is connected, click the VLEXClient icon to start the Valleylab
Exchange application. Sign in with a username and password.
3-30
Valleylab™ Exchange Remote Software System
Change Generator Location
Notice
To change generator location, the generator must be connected to the computer before signing
in. Refer to Chapter 6, Docking to Valleylab Exchange for Planned Maintenance for further
information.
2. Once log retrieval is complete, click Device Property Update in the menu pane.
Valleylab™ Exchange Remote Software System
First-Time Setup and Generator
Location
3. Select Set Location from the DEVICE PROPERTY drop-down list and click Go.
3-31
Change Generator Location
4. Select a new country from the SELECT COUNTRY drop-down list. The SELECT REGION field
will update automatically. Click Apply.
5. When the green status bar is at 100%, location selection is complete.
3-32
Valleylab™ Exchange Remote Software System
Change Generator Location
6. When the country and region settings are completed, click View Result to view the
updated generator settings.
First-Time Setup and Generator
Location
Valleylab™ Exchange Remote Software System
3-33
Chapter 4
Account Management
Important
Once an account is created, it may take up to 3 business days to receive an e-mail with the Valleylab
Exchange username and password.
When a new Valleylab Exchange account is created, the user will not be able to sign in from Offline
mode until first signing in from Online mode. After signing in once from Online mode, the ability
to sign in from Offline mode will be enabled as long as the user signs in from the Online mode at
least once every 90 days to refresh the account.
Valleylab™ Exchange Remote Software System
4-1
Create Account
Create Account
Notice
User must be in Online mode to create a Valleylab Exchange account. Acquiring a username and
password may require 3 business days.
A username and password are required to access the full set of Valleylab Exchange
functions. A user account must be created to receive a Valleylab Exchange username and
password.
1. Click the VLEXClient icon to start the Valleylab Exchange application. The SIGN IN page
displays.
2. Click Create Account located in the lower-right corner of the screen.
4-2
Valleylab™ Exchange Remote Software System
Create Account
3. The CREATE ACCOUNT screen displays. Click the link to register.
4. An online form launches in a web browser. Complete the steps on the web page.
5. A username and password will be provided by e-mail within 3 business days of
submitting the request for an account.
The username and password will expire in 90 days if not used.
Foreign language characters are not allowed in the username or password.
Valleylab™ Exchange Remote Software System
Account Management
Notice
4-3
Sign In and Logout
Sign In and Logout
Some Valleylab Exchange functions, including software updates, can only be accessed by
signing in. Sign in with a username and password to access the full set of Valleylab
Exchange functions.
Notice
If the incorrect username or password is entered more than three times, the user will be locked
out. Contact Covidien Technical Service to unlock the account.
Click the Remember me check box to automatically populate the username. This option is only
recommended if there is one Valleylab Exchange user for the computer.
An Internet connection is not required to sign in. However, a user must sign in from Online mode
once every 90 days. Refer to the Chapter 1, Online and Offline Modes for more information.
1. Click the VLEXClient icon to start the Valleylab Exchange application.
2. Enter the username and password.
4-4
Valleylab™ Exchange Remote Software System
Sign In and Logout
3. Click Sign In. The PREPARATION screen pops up after successful sign in.
4. All generators will be checked by default. Uncheck any generators that will not be used
before clicking Apply.
Once signed in, the Valleylab Exchange application can be used to update generator
software, and the full set of menu options will be available. After using the Valleylab
Exchange application, click Logout and then click the X in the upper-right corner to close
the application.
Notice
If working with more than one generator, logging out of the Valleylab Exchange application is not
required. Refer to the Chapter 6, Servicing Multiple Generators for further information.
Account Management
Valleylab™ Exchange Remote Software System
4-5
Chapter 5
Generator Software Update
Notice
A Valleylab Exchange username and password are required to perform a software update. To create
an account, open Valleylab Exchange and click Create Account. Refer to the Create Account on
page 4-2 for further information.
A software update may be performed in Offline mode, but only if the software package is already
downloaded.
While using Valleylab Exchange, only one generator may be connected to the computer.
Valleylab™ Exchange Remote Software System
5-1
Valleylab FT10 Software Update
Valleylab FT10 Software Update
Software Package Download
Software packages automatically download from the server to the computer when a user
signs in to Valleylab Exchange in Online mode. Follow the steps below to verify that the
software package download is complete before performing a software update.
Notice
To download software packages, the computer must be connected to the Internet before
launching Valleylab Exchange.
A minimum of 2GB of free space is required to perform a software update.
1. Click the VLEXClient icon to start the Valleylab Exchange application.
2. Confirm that the node in the lower-right corner of the SIGN IN screen is green,
indicating Online mode.
3. Sign in with a username and password.
5-2
Valleylab™ Exchange Remote Software System
Valleylab FT10 Software Update
Generator Software Update
4. The PREPARATION screen opens. Confirm that the box next to Valleylab FT10 is checked.
Uncheck the box next to Valleylab LS10 if that generator type is not in use.
5. Click Apply. The software package download will start automatically.
6. Select the Valleylab FT10 from the drop-down list and click Go. When the green
progress bar reaches 100%, the download is complete.
7. Verify that the PACKAGE BUNDLE DOWNLOAD STATUS is COMPLETED.
8. Click Logout and then click the X in the upper-right corner to close the application.
Valleylab™ Exchange Remote Software System
5-3
Valleylab FT10 Software Update
Connect the Generator
After the software package is downloaded, connect a Valleylab FT10 energy platform to
the computer.
1. Gain access to the Ethernet port by unscrewing the plate on the back cover of the
Valleylab FT10 energy platform.
2. Plug the Ethernet cable into the computer and the port at the back of the generator.
3. Plug in and turn on the generator.
4. When the generator is completely powered up in Clinical mode, push the
Service/Settings button on the generator.
5. Select System on the generator touchscreen.
6. Select Network on the generator touchscreen.
5-4
Valleylab™ Exchange Remote Software System
Valleylab FT10 Software Update
Generator Software Update
7. Select Wired Point-to-point on the generator touchscreen.
8. Wait while the network initializes. Once complete, the Network Status is RUNNING and
Wired Point-to-point is greyed out.
Valleylab™ Exchange Remote Software System
5-5
Valleylab FT10 Software Update
Generator Software Update
1. Click the VLEXClient icon to start the Valleylab Exchange application.
2. Sign in with a username and password.
3. The PREPARATION screen opens. Confirm that the box next to Valleylab FT10 is checked.
4. Click Apply.
5. Wait for log retrieval; this may take several minutes depending on the number and size
of the logs.
5-6
Valleylab™ Exchange Remote Software System
Valleylab FT10 Software Update
Generator Software Update
6. Click Software Update in the left-hand menu.
Important
Do not disconnect or power off the generator while a software update is in progress.
7. Click Update. A progress bar displays the update status.
Important
User input to the generator will be required. During the software update, do not step away until
user input is entered on the touchscreen. An audible alarm will sound when the generator is ready
for input.
Valleylab™ Exchange Remote Software System
5-7
Valleylab FT10 Software Update
8. A SOFTWARE UPDATE HAS BEEN REQUESTED will display on the generator touchscreen when
the software update reaches 30%. Select Begin Software Update to continue.
Important
If the user does not make a selection on the generator within 1 minute, the software update will
time-out. If this happens, select Cancel on the generator touchscreen and restart the software
update process in the Valleylab Exchange application.
5-8
Valleylab™ Exchange Remote Software System
Valleylab FT10 Software Update
Generator Software Update
9. At 70% the generator will automatically restart. When the green progress bar reaches
100%, the software update is complete.
10. When the software update is complete, click View Result to view the updated
software version. The software version will show in the VALLEYLAB FT10 VERSION field.
Valleylab™ Exchange Remote Software System
5-9
Valleylab LS10 Software Update
11. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
12. Disconnect the Ethernet cable and replace the back cover plate on the generator.
Valleylab LS10 Software Update
Software Package Download
Software packages automatically download from the server to the computer when a user
signs in to Valleylab Exchange in Online mode. Follow the steps below to verify that the
software package download is complete before performing a software update.
Notice
To download software packages, the computer must be connected to the Internet before
launching Valleylab Exchange.
1. Click the VLEXClient icon to start the Valleylab Exchange application.
2. Confirm that the node in the lower-right corner of the SIGN IN screen is green (Online
mode).
5-10
Valleylab™ Exchange Remote Software System
Valleylab LS10 Software Update
Generator Software Update
3. Sign in with a username and password.
4. The PREPARATION screen opens. Confirm that the box next to Valleylab LS10 is checked.
Uncheck the box next to Valleylab FT10 if that generator type is not in use.
5. Click Apply. The software package download will start automatically.
6. When the green progress bar is at 100%, the download is complete. Select Valleylab
LS10 from the drop-down list and click Go.
7. Verify that the PACKAGE DOWNLOAD STATUS is COMPLETED.
Valleylab™ Exchange Remote Software System
5-11
Valleylab LS10 Software Update
8. Click Logout and then click the X in the upper-right corner to close the application.
Connect the Generator
After the software package is downloaded, connect a Valleylab LS10 generator to the
computer.
1. Gain access to the USB port through the back cover plate of the LS10 generator.
2. Plug the USB A to B cable into the computer and the port at the back of the generator.
3. Plug in and turn on the Valleylab LS10 generator.
Generator Software Update
1. Click the VLEXClient icon to start the Valleylab Exchange application.
2. Sign in with a username and password.
5-12
Valleylab™ Exchange Remote Software System
Valleylab LS10 Software Update
Generator Software Update
3. The PREPARATION screen opens. Confirm that the box next to Valleylab LS10 is checked.
4. Click Apply.
5. Wait for log retrieval; this may take several minutes depending on the number and size
of the logs.
6. Click Software Update in the left-hand menu.
Valleylab™ Exchange Remote Software System
5-13
Valleylab LS10 Software Update
Important
Do not disconnect or power off the generator while a software update is in progress.
7. Click Update. A progress bar displays the update status. The generator will
automatically restart during the software update.
5-14
Valleylab™ Exchange Remote Software System
Valleylab LS10 Software Update
Generator Software Update
8. When the green progress bar reaches 100%, the software update is complete.
9. When the software update is complete, click View Result to view the updated
software version. The software version will show in the NAMED SOFTWARE CONFIGURATION
field.
10. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
11. Disconnect the USB cable and replace the back cover plate on the generator.
Valleylab™ Exchange Remote Software System
5-15
Chapter 6
Docking to Valleylab Exchange for Planned
Maintenance
In addition to first-time setup and software updates, a generator may be docked to
Valleylab Exchange to retrieve device logs and complete other maintenance functions.
Valleylab™ Exchange Remote Software System
6-1
Valleylab FT10 Log Retrieval
Valleylab FT10 Log Retrieval
Event logs and Error logs are automatically retrieved from the generator. Event logs
capture all generator actions (power-ups, button clicks, etc.). Each action has a time and
date stamp. Error logs capture all error and warning codes with a time and date stamp.
To retrieve Event and Error logs, connect to a generator. Log retrieval will start
automatically after sign in, or after clicking First-Time Setup. When the green progress bar
reaches 100%, log retrieval is complete.
In addition to Error and Event logs, Debug and RFData logs are available and can manually
be retrieved from the Valleylab FT10.
Connecting a Valleylab FT10
Use the instructions in this section to connect a Valleylab FT10 to Valleylab Exchange. Once
connected, Valleylab Exchange will automatically retrieve device logs.
1. Gain access to the Ethernet port by unscrewing the plate on the back cover of the
Valleylab FT10 energy platform.
2. Plug the Ethernet cable into the computer and the port at the back of the generator.
3. Plug in and turn on the generator.
4. When the generator is completely powered up in Clinical mode, push the
Service/Settings button on the generator.
5. Select System on the generator touchscreen.
6-2
Valleylab™ Exchange Remote Software System
Valleylab FT10 Log Retrieval
6. Select Network on the generator touchscreen.
Valleylab™ Exchange Remote Software System
Docking to Valleylab Exchange
for Planned Maintenance
7. Select Wired Point-to-point on the generator touchscreen.
6-3
Valleylab FT10 Log Retrieval
8. Wait while the network initializes. Once complete, the Network Status is RUNNING and
Wired Point-to-point is greyed out.
9. Double-click the VLEXClient icon to launch the Valleylab Exchange application.
10. Sign in with a username and password, or click First-Time Setup. The device logs will
be retrieved from the generator automatically. When the green status bar is at 100%,
log retrieval is complete.
11. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
6-4
Valleylab™ Exchange Remote Software System
Valleylab FT10 Log Retrieval
Event logs and Error logs are automatically retrieved from the generator. Event logs
capture all generator actions (power-ups, button presses, etc.). Each action has a time and
date stamp. Error logs capture all error and warning codes with a time and date stamp.
To retrieve Event and Error logs, connect a computer to a generator. Log retrieval will start
automatically after sign in, or after clicking First-Time Setup. When the green progress
bar reaches 100%, log retrieval is complete.
Docking to Valleylab Exchange
for Planned Maintenance
Viewing and Saving Valleylab FT10 Log Files
After logs are retrieved, use the steps below to preview logs and save log files to the
computer.
1. Click Device Logs in the menu pane.
Valleylab™ Exchange Remote Software System
6-5
Valleylab FT10 Log Retrieval
2. Select Event Log or Error Log from the LOGTYPE drop-down list and click Get Latest.
3. Select a file from the LOGS drop-down list. Logs can be identified from the log retrieval
date and time.
4. Click Preview to show the first 10 rows of the log; use Preview to confirm that the
log was captured. Full logs cannot be viewed within Valleylab Exchange.
5. To view the full log, click Save to save the log file to the computer. The file extension
for the FT10 energy platform is .dat; a separate tool is needed to view .dat files.
6-6
Valleylab™ Exchange Remote Software System
Valleylab LS10 Log Retrieval and Real Time Clock Update
Valleylab FT10 On-Demand Log Retrieval
Debug and RFData logs are not automatically retrieved or uploaded, but these log types
can be manually retrieved from the Valleylab FT10 energy platform and uploaded to the
server. Debug and RFData logs cannot be previewed.
Use the steps below to manually retrieve and upload logs:
1. Click Device Logs in the menu pane.
2. Select RFData or Debug Log from the drop-down list and click Get Latest.
Docking to Valleylab Exchange
for Planned Maintenance
3. Files will be retrieved from the generator. Files will be uploaded to the server the next
time Valleylab Exchange is in Online mode.
Valleylab LS10 Log Retrieval and Real Time Clock
Update
Notice
If a battery has been replaced, the steps below will need to be completed in Online mode in order
to set the real time clock.
Connecting a Valleylab LS10
Event logs and Error logs are automatically retrieved from the generator. Event logs
capture all generator actions (power-ups, button clicks, etc.). Each action has a time and
date stamp. Error logs capture all error and warning codes with a time and date stamp.
Valleylab™ Exchange Remote Software System
6-7
Valleylab LS10 Log Retrieval and Real Time Clock Update
To retrieve Event and Error logs, connect to a generator. Log retrieval will start
automatically after sign in, or after clicking First-Time Setup. When the green progress
bar reaches 100%, log retrieval is complete.
Use the instructions in this section to connect a Valleylab LS10 to Valleylab Exchange. Once
connected, Valleylab Exchange will automatically retrieve device logs and sync the
generator real time clock.
1. Gain access to the USB port through the back cover plate of the generator. Plug the
USB A to B cable into the computer and the port on the back of the generator.
2. Plug in and turn on the Valleylab LS10 generator.
3. Double-click the VLEXClient icon to launch the Valleylab Exchange application.
4. Sign in with a username and password, or click First-Time Setup. The device logs will
be retrieved from the generator automatically and the generator real time clock will
sync to the universal time clock.
When the green status bar is at 100%, log retrieval and real time clock update are
complete.
5. If another generator will be connected, right-click on the generator serial number in
the left-hand menu and click Disconnect. If not, click Logout and then click the X in
the upper-right corner to close the application.
6-8
Valleylab™ Exchange Remote Software System
Valleylab LS10 Log Retrieval and Real Time Clock Update
After logs are retrieved, use the steps below to preview log files and save them to the
computer.
1. Click Device Logs in the menu pane.
2. Select Event Log or Error Log from the LOGTYPE drop-down list.
Docking to Valleylab Exchange
for Planned Maintenance
Viewing and Saving Valleylab LS10 Log Files
3. Select a file from the LOGS drop-down list. Logs can be identified from the log retrieval
date and time.
4. Click View to show the first 10 rows of the log. Use View to confirm that the log was
captured; full logs cannot be viewed within Valleylab Exchange.
5. To view the full log, click Save to save the full log file to the computer. Valleylab LS10
generator log files are saved in HTML.
Valleylab™ Exchange Remote Software System
6-9
Server Upload
Server Upload
Logs retrieved from the generator will automatically upload from the computer to the
server when the computer has an Internet connection. Logs retrieved in Offline mode will
be stored on the computer and uploaded once the computer has an Internet connection.
To view the status of logs being uploaded to the server, click Upload in the menu pane.
The UPDATE STATUS is COMPLETED for successfully uploaded logs.
Servicing Multiple Generators
Only one generator may be connected to the computer at a time. However, a generator
may be disconnected and another generator may be docked without having to log out
and close the Valleylab Exchange application.
Once the planned maintenance is completed on a generator, right-click the generator
serial number in the left-hand menu and click Disconnect.
Once disconnected, unplug the generator cable and connect the next generator to the
computer.
6-10
Valleylab™ Exchange Remote Software System
Chapter 7
Troubleshooting
This chapter provides troubleshooting suggestions for possible issues that may appear
when using Valleylab Exchange. The warnings and notifications in this section may help in
troubleshooting problems with the interface or understanding messages in the Valleylab
Exchange application.
If the following resolutions do not work, contact Covidien Technical Service for further
assistance.
Valleylab™ Exchange Remote Software System
7-1
Installation and Launch
Installation and Launch
Warnings and Notifications
Description:
The Valleylab Exchange
application requires at
least 9.5 GB of free
space on the system
(primary drive) for
installation of the
application.
Resolution:
Create more free space
on drive. Contact local IS
department for
assistance.
Description:
FTDI driver is not
installed.
Resolution:
Reinstall the Valleylab
Exchange application.
7-2
Valleylab™ Exchange Remote Software System
Installation and Launch
Warnings and Notifications
Description:
The agent is not
running. Agent
installation may be
incorrect.
Resolution:
Restart your computer. If
the error persists,
reinstall the Valleylab
Exchange application. If
that does not resolve the
problem, contact
Covidien Technical
Service.
Description:
Resolution:
Create more free space
on drive. Contact local IS
department for
assistance.
Valleylab™ Exchange Remote Software System
Troubleshooting
The computer does not
have enough free space
to run Valleylab
Exchange. At least 4GB
is required to run the
application.
7-3
Create Account
Create Account
Warnings and Notifications
Description:
An account cannot be
created in Offline mode.
Resolution:
To switch to Online
mode, close the
Valleylab Exchange
application, connect the
computer to the
Internet, and reopen the
application.
7-4
Valleylab™ Exchange Remote Software System
First-Time Setup
First-Time Setup
Warnings and Notifications
Description:
There is a problem with
the system configuration
that requires a generator
software update. A
Valleylab Exchange
username and password
are required to update
the software.
Resolution:
Refer to the Valleylab
F10 Location and
Software Incompatibility
on page 3-10 or
Valleylab LS10 Location
and Software
Incompatibility on page
3-24 for further
information.
Description:
Resolution:
Click OK to continue.
Valleylab™ Exchange Remote Software System
Troubleshooting
Do not log out or close
the application during a
device property update.
7-5
First-Time Setup
Warnings and Notifications
Description:
Device logs cannot be
retrieved during a device
property update.
Resolution:
Click Device Property
Update in the left-hand
menu. Wait until the
green status bar is at
100% before starting
log retrieval.
Description:
The software cannot be
updated during a device
property update.
Resolution:
Click Device Property
Update in the left-hand
menu. Wait until the
green status bar is at
100% before starting a
software update.
7-6
Valleylab™ Exchange Remote Software System
Login
Warnings and Notifications
Description:
The device property
update cannot be
performed because the
current system
configuration is not
compatible.
Resolution:
Contact Covidien
Technical Service for
assistance.
Warnings and Notifications
Description:
Login failed because of
invalid username or
password.
Troubleshooting
Login
Resolution:
Re-enter username and
password or click
Forgot Password. The
account will be locked
after 3 failed attempts.
Valleylab™ Exchange Remote Software System
7-7
Login
Warnings and Notifications
Description:
An e-mail address must
be entered in the
UserName field on the
Forgot Password screen.
Resolution:
Enter a valid e-mail
address in the UserName
field.
Description:
Sign-in failed because
password is expired.
Resolution:
Close Valleylab
Exchange. Confirm that
the computer is
connected to the
Internet. Relaunch
Valleylab Exchange and
re-enter the username
and password.
7-8
Valleylab™ Exchange Remote Software System
Login
Warnings and Notifications
Description:
The username does not
exist or is locked.
Resolution:
Contact Covidien
Technical Service for
assistance.
Troubleshooting
Valleylab™ Exchange Remote Software System
7-9
Login
Change Password
1. Click Change Password from the LOGIN screen.
2. The CHANGE PASSWORD window displays. Enter the username, current password, new
password, confirm the new password, and click Submit.
Notice
The password must contain:
•
Eight or more characters
•
One or more special characters (e.g., $* ~ ^)
•
One or more uppercase characters
•
One or more lowercase characters
•
One or more numbers
The following special characters: & < > ’ " and foreign language characters are not allowed.
7-10
Valleylab™ Exchange Remote Software System
Login
3. PASSWORD IS CHANGED SUCCESSFULLY displays on the screen.
Forgot Password
1. Click Forgot Password on the SIGN IN screen.
Troubleshooting
Valleylab™ Exchange Remote Software System
7-11
Login
2. The FORGOT PASSWORD window displays. Enter your username and click Submit.
3. The system acknowledges the submission and will send a link for resetting the
password to the e-mail associated with the user id. The link will expire after 24 hours.
If more than one request is sent, only the last link received will work.
7-12
Valleylab™ Exchange Remote Software System
Software Update
Software Update
Warnings and Notifications
Description:
The software update
process should not be
initiated if the computer
battery is low.
Resolution:
Connect the laptop to a
power source before
continuing. Then click
Update.
Logging out or closing
the application is not
allowed while the
software update is in
progress.
Resolution:
Troubleshooting
Description:
Click OK to continue.
Valleylab™ Exchange Remote Software System
7-13
Software Update
Warnings and Notifications
Description:
Software update was
not successful. There are
several reasons why a
software update would
not be successful. Use
the Resolution below for
all cases.
Resolution:
Repeat the steps to
download the software
package (the computer
will need to be in Online
mode and disconnected
from the generator).
Power cycle the
generator, and then
perform another
software update. Refer
to the Valleylab FT10
Software Update on
page 5-2 or Valleylab
LS10 Software Update
on page 5-10 for further
instructions.
Description:
Device logs cannot be
retrieved while the
software update is in
progress.
Resolution:
Click Software Update
in the left-hand menu.
Wait until the green
status bar is at 100%
before starting retrieval.
7-14
Valleylab™ Exchange Remote Software System
Software Update
Warnings and Notifications
Description:
The software cannot be
updated until log
retrieval is complete.
Resolution:
Click Device Logs in the
left-hand menu. Wait
until the green status
bar is at 100% before
starting a software
update.
Troubleshooting
Valleylab™ Exchange Remote Software System
7-15
Software Update
Warnings and Notifications
Description:
Software Update cannot
be initiated because the
software package has
not been downloaded to
the computer.
Resolution:
Close Valleylab
Exchange and
disconnect the
generator. Confirm that
the computer is
connected to the
Internet, then relaunch
Valleylab Exchange.
Sign-in with username
and password. Be sure
the correct generator
type is selected. Click
Apply. The software
package will download
automatically. Once the
PACKAGE DOWNLOAD
STATUS is COMPLETED,
reconnect the generator
and retry the software
update. Refer to
Valleylab FT10 Software
Update or Valleylab
LS10 Software Update
for further information.
7-16
Valleylab™ Exchange Remote Software System
Connection Errors
Warnings and Notifications
Description:
Software packages
cannot be downloaded
and software update
cannot be performed
because the current
system configuration is
not compatible.
Resolution:
Contact Covidien
Technical Service for
assistance.
Warnings and Notifications
Description:
Only one generator can
be connected to the
computer at a time.
Troubleshooting
Connection Errors
Resolution:
Disconnect all but one
generator from the
computer. Close
Valleylab Exchange and
reopen the application.
Valleylab™ Exchange Remote Software System
7-17
Settings
Warnings and Notifications
Description:
This notification appears
if an error is preventing
the Valleylab Exchange
application from
connecting to a
generator.
Resolution:
Close Valleylab
Exchange, reboot the
computer, and restart
Valleylab Exchange. If
that does not resolve the
problem, reinstall
Valleylab Exchange.
Settings
Click Settings to view or change the Valleylab Exchange application configuration.
Notice
Changing the default settings is not recommended. Please contact Covidien Technical Service for
assistance: www.covidien.com/valleylabexchange
Device Configuration
Use the steps below to view or change device configuration:
1. Select Device Configuration from the drop-down list and click Go.
2. Select a device type in the PROPERTIES pane.
3. Select Upload, Download, or Discovery Mode from the INFORMATION pane dropdown list.
7-18
Valleylab™ Exchange Remote Software System
Settings
• Upload—By default, logs are automatically uploaded from Valleylab Exchange to
the server.
• Download—By default, software is automatically downloaded from the server to
the computer.
• Discovery Mode—By default, the Valleylab Exchange application will automatically
detect generators that are connected to the computer and display the generator
serial number in the menu.
Connection Configuration
1. Select Connection Configuration from the drop-down list and click Go.
2. Select a connection type in the PROPERTIES pane.
Troubleshooting
3. Monitor Config will display in the INFORMATION pane. By default, Valleylab Exchange
automatically connects to generators using the connections in the PROPERTIES pane.
General Configuration
1. Select General Configuration from the drop-down list and click Go.
2. Select Logs or Configuration in the PROPERTIES pane.
•
LOGS—SESSION LOG will display in the INFORMATION pane. Click Delete to delete the
logs from the Valleylab Exchange session. This does not affect device logs retrieved
from a generator.
Valleylab™ Exchange Remote Software System
7-19
Settings
•
7-20
CONFIGURATION—USER SETTINGs will display in the INFORMATION pane. Click Delete to
return all settings to their default configuration. Default settings are recommended
for all users.
Valleylab™ Exchange Remote Software System
Covidien Technical Service
Covidien Technical Service
For service, contact Covidien Technical Service or your sales representative. Contact a
Covidien technical service representative by telephone, e-mail, or through the Internet:
•
USA and Canada 1-800-255-8522
•
International 1-303-476-7996
•
E-mail [email protected]
•
Internet http://www.covidien.com/surgical/contact-us
•
Internet www.BioMedConnect.com
For a complete list of service centers worldwide, please refer to the Covidien web site:
http://www.medtronic.com/covidien/support/service-centers.
Troubleshooting
Valleylab™ Exchange Remote Software System
7-21
Part No. 1083116
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