Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Sustaining Momentum and Building Strategic Growth Overview of Western Massachusetts: Hampden County ranks 7th out of 14 in the number of non-profits per county in the Commonwealth. Hampden County ranks 12th out of 14 in terms of average giving. Hampden Country ranks 14 out of 14 in per capita income (28% below the Massachusetts average and 8% below the US average.) Springfield ranks 350 out of 351 towns in MA in per capita income Greater Springfield’s graduation rate is 16% below the state average Overview of Junior Achievement of Western Massachusetts: 62% of JAWM students are from low-income families 88% of JAWM students are in Hampden County 53% of JAWM students are from Springfield Schools 35% of JAWM students are in high school; 35% elementary school; 30% middle grades 45% of JAWM students are from minorities 10% of JAWM volunteers are from minorities 54% of JAWM revenue comes from grants 38% of JAWM revenue comes from special events 8% of JAWM revenue comes from unrestricted donations Massachusetts is where the American Industrial Revolution began in the 19th Century. Today in the 21st Century it is still a leader in this important sector with over 8,000 manufacturing establishments operating across the state. The industry is expected to fill 100,000 jobs in the next decade and offers good jobs and careers in a sector with an average annual salary of $75,000. One business owner, Larry Maier, President of Peerless Precision Inc., Westfield MA, described the skilled worker pipeline as a ‘burning platform’ in an article in Business West Magazine “Western Massachusetts and the nation are now facing a critical shortage of skilled labor. Concerned groups include the Department of Defense, the Aerospace Industries Association, the National Defense Industrial Association and the National Tooling and Machining Association, and they are treating this as one of the most critical threats to our national security and our way of life.” In a report produced by the Regional Employment Board of Hampden County on Industry Initiatives in the Financial and Business Services industry, it is estimated that the field will grow by 20% by 2020, along with the supporting back office services. However the level of educational attainment is not keeping up with the number of skilled workers needed. The need for a high school diploma as a minimum is critical as jobs become more complex in a global economy and traditional jobs requiring less education are no longer in demand. In 2020, it is estimated that there will be a shortage of 1.5 million college graduates in the workforce. 1 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Purpose: To empower young people to own their economic success. Vision: Transform JAWM to be recognized by key stakeholders as a leader in relevant 21st century learning. Key Performance Indicators as required by JA USA: Management Practices Must be “certified” through participation in the JA USA Certification Process. Program Quality Practices Must adhere to program instructional models and be approved for R&D and program variations. Must have a process to assess quality based on feedback from educators and volunteers. Must complete a Third Party Student Verification Audit. Program Impact Must implement programs in elementary, middle and high school with goal to achieve balance. Must grow in student count or contact hours over the previous year; Financial Solvency Cannot be on C.O.D. or payback plan during previous fiscal year. Must end the year with a surplus Must meet at least two of the three financial measures ( for 4 Stars; all measures for 5 Stars) o Debt Ratio- Standard is 4:1 and above. o Current Ratio - Standard is 2:1 and above o Cash-on-hand- Six months Alignment with Brand Standards and Philosophies Must adhere to the tangible representation of the JA brand. Must be aligned with JA brand standards and philosophies on its website and in its volunteer and donor collateral. This three year plan is created with the goal of sustaining the strong momentum that JAWM has achieved over the last three years in all aspects of operational standards and most importantly, service to students in our region. At the same time, we recognize that national and local trends impacting our region, our students and our vision must be identified and addressed with a parallel set of strategic initiatives in order to achieve growth beyond what we have already accomplished. We have identified 4 Must Win Battles that are essential to achieving our key performance indicators and more importantly, will allow us to keep our promise to the students of Western Massachusetts for many years to come. Each Must Win Battle will have measurable goals and will drive critical activities in order to develop and/or grow the necessary assets and capabilities that align with the vision of JAWM. 2 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Must Win Battle Summary The four must win battles represent three areas of our core foundation and one area necessary for strategic growth. A summary of noted below with greater detail and an action plan to follow. Must Win Battle Increase impact on Students Board of Directors Fundraising Strategy Brand Awareness and Brand Equity Summary Grow # of children reached by 3% annually and # of programs completed by 4% Recruit, develop and maintain a strong, engaged and connected board Develop strong, sustainable fundraising strategy to meet strategic objectives and ensure long term viability Grow brand awareness and increase brand equity to drive growth in programs, volunteers and sponsors Ambition Metrics *Drive greater percentage of Middle School grades *Develop process to follow same group of children through their journey Focus on smaller number of highly profitable events Develop stronger partnerships *Split of 40%/20%/40% for Elem/Middle/High *Focus on Minimum 50% lower income schools with target of 60%. Grow greater Spfld districts by 5% Grow greater Springfield districts by 5%. *Goal of 20% of board members in the C-Suite *Develop 20-30 people in new board with clear plan Corporate donors X% of new Individual donors: $20,000 annually in pledges Developing Marketing and PR Strategy Develop partnership Strategy Website hits and click throughs PR value of $ Increase partnerships by 20% Develop board members that can operate in key spheres of influence 3 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Must Win Battle #1 Increase Impact on Students with Focus on Middle Grade Growth Goal: Grow number of children reached by 3% annually and number of programs completed by 4% Capabilities (Skills) Sustainable pool of trained volunteers NEED Create larger pool with greater returning Trained staff to recruit and support volunteers and sponsors Dedicated person on programs and FT-PT person for sponsors Trained staff to work with schools on their 2 year plan for JA Train staff in how to work with schools on longer term, holistic thinking. Work with administration Strong, engaged and connected board Marketing and PR Marketing and PR strategy Improved website Improved materials Constant rotation of good interns ACTION More volunteers for MM LPV helping with millennial program Tie volunteer to more college curriculum Assets Programs are strong and evolving ACTIONS Brand awareness/Brand equity Marketing and PR Consider engaged volunteers an asset to farm (define what this could be) See capabilities actions Plan for approaching administration School districts that have a strategy for use and impact of JA programs. See MWB #2 Partnerships that help us grow faster than we can on our own. Similar organizations, “competitive” organizations Political/government support Jennifer to check out potential hosting sites and propose how board subcommittee for marketing. Jennifer to find old marketing plan. Vistaprint for collateral materials. Board to identify new partnerships and create action plan to approach them Approach new governor. How else can we use our government contacts? Remind them to vote for bills relevant to JA. Can a volunteer board member actually draft legislation? (Jennifer cannot) Sponsors to fund program with strong understanding and buy-in of program Core group of annual donors Identify new reps that can help us? Identify short list of organizations that have a tie-in to our programs (e.g. Big Y, Marriott) Increase this list. How can we use these annual donors to help us get more? Use automatic social media. “I just donated to” Patreon –sort of like crowdfunding Fund my classroom project-what is this website? 4 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Must Win Battle #2 Recruit, Develop & Maintain a Strong, Engaged and Connected Board Develop a board membership that can operate in key spheres of influence in the important areas of: Fundraising Volunteer Recruitment Event Management and Attendance Community Engagement Strategic Growth Recruit and create a 2016 board of 20-30 people with a clear plan to impact these spheres of influence and a process for turning over board members who are not participating. Skills/Capabilities Need ACTIONS Assets ACTIONS Commitment to meetings, programs, events, growth 20 more people Cut non-participating board members Central location of office None needed 50% of board at the C Suite level Develop target people list and action plan Identify characteristics needed in new board members and develop recruitment plan Connection to at least one sphere of influence. (Fundraising, volunteers, programs, etc) More fundraising expertise Include in plan for increasing board members Board member orientation Clear expectations Develop recruitment plan 5 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Must Win Battle #3 Develop Strong, Sustainable Fundraising Strategy Focus on three highly profitable events rather than a large number of events Grow corporate donors to X% o Create a local appeal at the city/town level to fid partnerships and give them exposure utilizing a micro-marketing mindset. o Leverage our assets including the Stock Market Challenge concept to raise more money through licensing, paid training, partnerships at the national level (Bloomberg) and with local business schools. Increase individual doors with a goal of $100,000 in annual pledges o Big Idea: Viral Campaign to find JA alum jjj It started here, Indian Motorcycle, Basketball, Dr. Seuss, JA, Friendly’s, MassMutual, Absorbine, Jr, etc. Capabilities/Skills Need/ACTION Assets Fundraising comfort level and skill amongst the board Change the mix of the board with fundraising skills as a priority. 5000 JA alum-how do we find and use them. Not just Western Mass alum but those who moved here Event planning Marketing and PR events Provide existing members with less intrusive methods (i.e., social media) Better tied our marketing and PR strategy. ACTION 1. 2. 3. Get the list and find them via LinkedIn and Social Media Develop a plan for reaching out to them What do we want them to do? Online presence tied to online giving Identify top five avenues that we want to pursue Online tools to find donors Donorschoose.org Patron Assign to Marketing and PR committee. Research other non-profits and steal with pride Can we license our knowledge to other JA regions? Create a campaign here. Marketing and PR committee to define in this fiscal year and put cost estimate Compelling fundraising message Stock Market Challenge Local pride JA started here 6 Strategic Growth for a Strong Future July 1, 2015-June 30, 2018 Must Win Battle #4 Grow Brand Awareness & Brand Equity to Drive Growth o o Develop marketing and PR Strategy o Local and National o Traditional and Digital Partnership Strategy o Develop partnerships with neighboring JA to increase efficiency of marketing dollars and household reach Big Idea: Reach out to companies who h ae blue collar (non college-educated) workforce. Provide a webinar on financial literacy to their workforce and tie that back to what we do in the schools (workforce of the future). Drive sponsorship dollars from these organizations. jjj Capabilities/Skills Needs/ACTION Assets ACTION Marketing and PR knowledge (traditional and digital) Strategy Team to define it and PR/Marketing subteam to execute it. Basic social media sites in place Strategy to use it and then simple execution plan to include board members Viral campaigns Phase 2 JA National White Paper Pick Topic Partnerships See partnership notes above Financial literacy knowledge How do we get this out? Work with local blue collar workforce and offer free financial literacy education and drive sponsorship dollars. We’ll educate current workforce if you sponsor our future workforce 7
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