An e-learning strategy for the
NHS
Dr Anne Wright
Consultant, NHSU and DfES
Outline
• An e-learning strategy for the NHS
• The wider context: SCIE, DfES, HEFCE
An NHS e-learning strategy:
background
• 2003: NHSU and NW WDCs jointly sponsored
preliminary work and consultation
• Work looked at drivers, barriers, priorities
• Steering Group and reference group
• 2004: draft circulated for input and feedback
• Revised priority actions
• Roles in implementation
An NHS e-learning strategy:
drivers for e-learning
• Diverse, distributed workforce of NHS
• NHS Improvement Plan: modernisation and
personalisation
• Change: Increased emphasis on team-working and
multi-professional collaboration
• Skills escalator
• Standards for Health
• Local action and local flexibility
• Impact of NPfIT and e-health
An NHS e-learning strategy:
e-learning benefits : WHO
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Individuals: Personalise learning
Teams: engage in new ways of working
Professionals: collaborative communities
Organisations: knowledge exchange
Communities: sharing, innovation, good practice
Managers: manage learning for National
Standards
• All: linking technologies for learning and work
An NHS e-learning strategy:
e-learning benefits : HOW
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Flexible access e.g. for part-time staff
Flexible delivery at work or at home
Mix of online and face to face learning
Mobile learning
Self-paced progression and e-assessment
Continuity of learning across locations or jobs
through e-portfolio
• Mentors and tutors - online and face to face
• Peer discussion
An NHS e-learning strategy:
e-learning benefits : WHAT
• Online information, guidance, resources,
materials and tools
• Virtual learning space
• Online programmes
• Virtual communities
• Hardware e.g. whiteboards, PDAs
• Online support
But why do we need a common
strategy?
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Overcome wasteful duplication of resources
Secure efficiencies in procurement
Enable sharing through common standards
Provide for continuity and mobility of learning
Encourage and promote good practice
Enable virtual communities across NHS
Support National Standards and local action
Knowledge management in e-learning for health
An NHS e-learning strategy:
barriers
• Patchy access to infrastructure
• Fragmentation of resources and materials
• Lack of skills
• Lack of common standards
An NHS e-learning strategy:
priorities
• Learning infrastructure
• Accelerating and embedding e-learning
• Supporting the NHS workforce
• Leadership for e-learning culture
Learning infrastructure
• Capacity and e-readiness in NHS
organisations for staff to access and use elearning
• Connectivity and networks
• Hardware: learning devices
• Learning platforms
• Learning facilities and venues
Increase and accelerate e-learning
• Coherent approach to e-learning resources
and services
• Share knowledge within and across
communities
• Increase availability of high -quality
materials and tools
• Develop and promote common technical,
pedagogical and accessibility standards
Support the NHS workforce
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ICT skills for all staff: ECDL
Skills to use NPfIT rollout: training
E-tutoring skills for educators
E-learning design skills
E-learning skills for users
Mentoring
Leadership and learning culture
• Enable leaders and managers of NHS
organisations to understand, plan and
sustain the context for e-learning in work
and development for individuals and teams
Implementation issues
• Consistency with National Standards, Local
Action - not top-down
• Based on good practice guidance - not targets
• Local development and flexibility - not single
solution
• Co-ordination of standards to enable sharing
• Enabling virtual communities across NHS
• Roles for key bodies e.g. NWG, Skills for Health?
The wider context
SCIE and social care
• SCIE remit to develop e-learning strategy for
social care
• Consultation document and feedback
• E-learning team appointed
• Brokerage and leverage role
• E-learning to support social work degree
• Web resources on e-learning
• E-readiness survey
• Quality assurance for learning materials
• Linking with Skills for Care SSC
HEFCE e-learning strategy
• Supports teaching and learning strategy
• Key roles for JISC and Higher Education
Academy
• Partnership Steering Group
• National Advisory Centre
• E-learning Research Centre
• Pathfinder projects
• Funding allocations to HEIs to build capacity
Harnessing Technology
Transforming Learning and
Children’s Services
www.dfes.gov.uk/publications/estrategy
Development of DfES e-strategy
• July 2003: Consultation document Towards a
Unified e-Learning Strategy
• Over 400 responses – all positive, but with
varying perspectives and priroities
• July 2004: DfES 5 year strategy for education and
children’s services
• March 2005: DfES e-strategy: Harnessing
Technology
Our aims for a
21st century
system…
Personalisation and choice
Flexibility and independence
Staff development
Partnerships
Opening up services
through our
strategies for
reform…
Children
will need the
contributions ICT
and e-learning
can make…
through
sector-based
actions…
all underpinned by
the priority
system
actions.
Secondary
Skills
14-19
Primary
Post-16
HE
Transforming teaching, learning and support
Connecting with hard to reach groups
Opening up an accessible collaborative system
Improving efficiency and effectiveness
Harnessing Technology
Transforming Learning and
Children’s
Services
Post-16 eHEFCE eEvery Child
ICT in Schools
Strategy
Learning
Strategy
Learning
Strategy
Matters: Change
for Children
An integrated online information service for all citizens
Integrated online learning and personal support for children and learners
A collaborative approach to personalised learning activities
A good quality training and support package for practitioners
A leadership and development package for organisational capability in ICT
A common digital infrastructure to support transformation and reform
System Priorities
An integrated online information service for all citizens
Integrated online learning and personal support for children and learners
A collaborative approach to personalised learning activities
A good quality training and support package for practitioners
A leadership and development package for organisational capability in ICT
A common digital infrastructure to support transformation and reform
Priority 1: An integrated online
information service for all citizens:
system actions
Develop the internet as a key delivery channel, by providing online
information and services covering, all education institutions, courses,
qualifications and flexible learning opportunities
Develop the internet as a key delivery channel for teachers, trainers and
lecturers, through tailored portals.
Develop the 'MyGuide' solution as a radically simple interface for
making online services accessible to people with disabilities, and nonusers
Priority 2: Integrated online learning
and personal support for children and
learners: system actions
Support children's and learners' transition and progression with a
common approach to personal records
Encourage all organisations to support a personal online learning space
for learners
Promote a common approach to assessment across sectors to support
personalised progression
Provide seamless support for assistive technologies for learners' and
children's special needs
Priority 3: A collaborative approach to
personalised learning activities
Enable teachers and lecturers to create, adapt, re-use and share resources
by giving them common access to rich, subject-related, interactive digital
resources for e-learning
Promote innovation by developing flexible learning activity design tools,
ensuring that e-learning products are based on robust evidence of effective
learning and teaching, and targeting development funding for innovation
where it has most impact on inclusion and participation
Review and update the curriculum and qualifications to reflect the impact of
technology on learning and meet market needs in e-skills for employment.
Priority 4: A good quality training and support
package for practitioners
Provide initial training, professional development, and access, to support the
high quality use of ICT and e-learning, through guidance and exemplars
Support subject-based collaboration across sectors via online networks of
teachers, trainers and lecturers
Encourage transfer of good practice in evaluating the use of ICT to improve
learning and teaching across the education inspectorates
Encourage and recognise good practice in the use of ICT through
professional recognition and accreditation
Priority 5: A leadership and development
package for organisational capability in ICT
Encourage partnerships and collaboration among institutions and
organisations through the use of ICT
Build a development programme for leaders that brings together the
good practice from across all sectors in leading organisational change
incorporating the use of ICT
Develop leaders and managers to plan and manage the strategic
embedding of ICT across the activities of their organisation, and ensure
that ICT is embedded appropriately within their strategy.
Priority 6: A common digital infrastructure to
support transformation and reform
Maintain and develop an integrated high-speed network for all activities
within the education sectors
Deliver a best value scheme for ICT infrastructure and services for
education and the wider community.
Develop a common systems framework for the learning, teaching,
assessment, research, and admin functions of the education sectors
Contribute to the development of common open standards and
specifications for interoperability, accessibility, quality of service and safety
Implementing the DfES e-strategy
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Cross-cutting DfES Programme Board
JISC and Becta will be members
And will lead implementation for DfES
Key implementation partners include LSC, HEFCE, QCA, TTA, NCSL,
Centre for Excellence in Leadership, Leadership Foundation, QAA,
Ofsted, ALI, Ufi, BSI
Some issues for today
Some issues for today
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Do we need an NHS e-learning strategy/
Who can take it forward?
Who are the key partners?
How can we link with and benefit from the
wider context?
• What is the role of virtual communities of
practice?
Thank you!