Role Profile
Job Title:
Support Worker
Team:
Courtyard
Reports To:
Co-ordinator/Assistant Manager
Period of Post:
Permanent
Location:
Primarily based within The Courtyard, Broadmeadows, Symington, Ayrshire
and working within the communities in which the organisation is
active/potentially active (mainly Ayrshire/West of Scotland)
Hours of Work:
Full and part-time opportunities available.
Full-time normally 39 hours per week.
Additional hours may be required to be worked in order to meet the needs
of the service.
Salary Scale:
The salary scale for the post is:
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Job Purpose:
Point 09 £14,433
Point 10 £15,132
Point 11 £15,513
Provide direct support to our customers to enable them to live their lives in
a way which reflects their individual choices, interests, wishes and
aspirations.
Key
Responsibilities: Carry out responsible person duties on a rotational basis.
To provide quality, person-centered support to our customers.
To contribute to the development of our customers support plans.
Medication administration
To maintain effective communication.
Key Activities:
The postholder will be responsible for the following activities:
Carry out responsible person duties on a rotational basis.
 Collating and recording daily support updates
 Collating and recording daily medication updates
 Acting as the first point of contact for team members in the absence of a line manager
 Taking the lead in fire evacuation procedures
 Taking the lead in any other emergency situation that arises
 Delegating tasks to team members in the absence of a line manager
 Providing an update on the shift at the handover to the next responsible person
To provide quality, person-centered support to our customers.
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Ensure that the rights, choices, dignity and safety of our customers are promoted
appropriately.
Assist our customer with all aspects of personal care.
Assist our customers to develop skills that will enable them to live their lives in a way
which reflects their individual choices, interests, wishes and aspirations.
Support our customers to access local facilities and resources.
Assist our customers to achieve their personal goals in line with their individual support
plans.
Ensure all relevant written records are accurately maintained.
Encourage participation from our customers and families/carers.
Adhere to organisational policies and procedures.
Carry out tasks as delegated by the management team.
To contribute to the development of our customer’s support plans.
 Work with our customers to identify and discuss social inclusion opportunities and
personal goals.
 Assist and encourage our customers to develop the required skills to achieve their
individual goals.
 Ensure that support plans are regularly reviewed and updated accordingly.
Medication administration.
 Administer medication as directed in support plans and in line with medication policies
and procedures.
 Maintain accurate medication records as required.
To maintain effective communication.
 Represent the organisation in a professional manner at all times.
 Contribute to and participate in regular team meetings.
 Establish and maintain effective communication with families and other relevant
individuals.
 Report any issues or concerns to the management team.
PERSON SPECIFICATION
ESSENTIAL
DESIRABLE
EXPERIENCE
Direct experience of providing support and guidance
to people with learning disabilities.
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Experience of working within a residential service.
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Experience of lone working.
Experience of contributing to support plans.
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Experience of leading a team.
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Experience of completing risk assessments.
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EDUCATION AND TRAINING
Minimum of SVQ Level 3 in Health and Social Care
or equivalent.
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Appropriate registration with the Scottish Social
Services Council (SSSC).
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KNOWLEDGE & SKILLS
Thorough knowledge of social care legislation and
best practice.
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Ability to plan and organise own workload.
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Ability to operate effectively as a member of a team
or on own initiative as required.
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Good delegation skills
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Good literacy skills.
Good numeracy skills.
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CREATIVITY & INNOVATION
Ability to identify social inclusion opportunities for
our customers.
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COMMUNICATION
Excellent interpersonal skills and able to
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ASSESSMENT/
MEASUREMENT
communicate effectively at all levels.
Represent the organisation in a professional manner.
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Ability to motivate and assist our customers to make
informed choices about their lives.
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DECISION MAKING
Excellent problem solving skills.
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DIVERSITY
Respect for diversity
OTHER ATTRIBUTES
Ability to work flexibly to a planned rota, including
days, evenings, waking nightshifts and weekends.
Prepared and able to work outside normal working
hours to meet the needs of the service.
Full UK driving Licence.
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