Norfolk Community Health and Care Specialist Palliative Care Services Consultants in Palliative Medicine – two full time posts January 2017 1 JOB DESCRIPTION Post title - Consultant in Palliative Medicine Responsible to - Dr Penny Newman – Medical Director, NCHC Hours of work - Both full time posts (10 PA) with a 1 in 6 second on-call commitment (5% OCAS: Category A; medium frequency). Applicants who, for personal reasons, wish to work less than full time are also encouraged to apply. The Trust is also able to support other sub-specialty and professional interests by a flexible approach to job planning. Responsible for - Provision of Palliative Medicine to patients referred to the Specialist Integrated Palliative Care Service in West Norfolk. Sessions within the job plan will also enable you to work with colleagues in Norwich providing specialist services to patients living in the central Norfolk area. Overview - The post-holders will work with Norfolk Community Health and Care staff and partner providers to support the development of Integrated Palliative Care Services in the area served by West Norfolk CCG. They will work across settings to provide Palliative Medicine input to patients within both primary and secondary care. Ideally, one post will primarily focus on meeting the needs of the community setting whilst the other will lead on developing the Specialist Palliative Care service at The Queen Elizabeth Hospital in King’s Lynn. Both posts will have close links, office space and administrative support at the Norfolk Hospice Tapping House. The Hospice has an active day therapy service and a Hospice at Home team. Once Consultants are recruited, the plan is to open inpatient Specialist Palliative Care beds at the Hospice within the next few years. At this point, job plans will be reviewed and the Consultants will both have inpatient beds within the unit. These new Consultant posts will work closely with an established team of four Palliative Medicine Consultants in Norwich. Both job plans include sessions in Norwich to allow for peer support and the opportunity for pursuing professional development (such as research or teaching). 2 Introduction Norfolk has a growing elderly population, outstripping national averages, and hence requires cutting edge and innovative palliative care services. It is the aspiration of local Trusts and CCGs to provide the best palliative care for patients and support for their families that is equitable across the County and provides value for commissioners. The national End of Life Care strategy states that most people would prefer to be cared for and spend their last weeks and days at home although about 60% of palliative patients currently die in hospital. All local providers in Norfolk are working towards supporting patients to die in their preferred place of care. Palliative care services across Norfolk are rapidly evolving and seek to meet the challenge of a rural geography. Providers are working closely together to develop flexible and community-focused care. Norfolk Community Health and Care NHS Trust, through a recent tender process, now has the opportunity to provide an integrated community palliative care service across West Norfolk, with in-reach to The Queen Elizabeth Hospital in King’s Lynn. NCHC already provide both specialist and generalist palliative care services for central Norfolk. This provides significant opportunity to fully exploit and grow the service across the County making end of life and palliative care provision equitable, seamless and high quality, and enabling more local people to die in the community, consistent with their wishes. Specialist Palliative Care services within central and west Norfolk Specialist Palliative Care services are based around two hubs, Norwich and King’s Lynn, with close and developing links across the county. There are four Consultants in Palliative Medicine in Norwich – Dr Nicola Holtom, Dr Katie Soden, Dr Phil Wilkins and Dr Sarah Gough. The Consultants work between Priscilla Bacon Lodge and the Norfolk and Norwich University Hospital Foundation Trust. There are 16 inpatient specialist palliative care beds at Priscilla Bacon Lodge which also has a Day Unit facility. These services are provided by Norfolk Community Health and Care NHS Trust; discussions are underway to redevelop Priscilla Bacon Lodge into a larger community resource with local charitable funds. The Norfolk and Norwich University Hospital Foundation Trust has it’s own specialist palliative care team and offers outpatient services as well as hospital based support. In West Norfolk, the new Integrated Palliative Care Service (IPCS) has been developed to provide: Effective and integrated co-ordination of palliative and end of life services across community, acute, and third sector ensuring the right care and support as timely, seamlessly and as person-centred as possible, as a result of a clear and effective needs assessment A change from an acute-led model to a community-focused service Continuous service review with patients and stakeholder groups 3 Early referral to specialist palliative care services as appropriate Provision of effective and seamless links to other generalist services e.g frail and elderly, long term conditions These two new Consultant posts will have the opportunity to shape and enhance the service. The Norfolk Hospice Tapping House hope to open specialist palliative care inpatient beds within 12-18 months (once appropriate staffing recruited). The Norfolk Hospice already provides day therapies, bereavement and volunteer services, family support and complementary therapies. There is also a Hospice at Home service provided in collaboration with Norfolk Community Health and Care NHS Trust. There are established close links and working relationships with The Queen Elizabeth Hospital King’s Lynn and the new service will in-reach to the hospital. Norfolk Community Health and Care Norfolk Community Health & Care NHS Trust is a forward thinking and progressive organisation, working to achieve Foundation Trust status. The Trust provide community based care in and around Norfolk, offering a wide range of NHS healthcare services such as district nursing and speech and language therapy, as well as almost 300 community hospital beds. We serve a population of around 870,000 people, making us one of the largest providers of community health and care services in the NHS. Our mission statement is “looking after you locally” and we believe that patients should be at the heart of every decision we make. Our core values focus on Home and Community, Personalised Care, Enabling our People and Pioneering. We have high ambitions to increase the amount of care delivered outside of hospitals. The Trust has around 3,300 members of staff, 80% of which are clinicians; healthcare professions such as doctors, dentists, nurses and physiotherapists. Norfolk Community Health & Care NHS Trust has solid working relationships with our local Clinical Commissioning Groups, voluntary organisations, local authorities and other health providers in the area. We believe in integrated ways of working to maximise the benefits of health and social care to our population. For further information about our Trust and the surrounding area please download the associated file with the job description and visit the following websites: http://www.norfolkcommunityhealthandcare.nhs.uk http://www.visitnorwich.co.uk www.norwich.gov.uk/Pages/Welcome http://www.uea.ac.uk/ http://www.visitnorfolk.co.uk/ 4 The Priscilla Bacon Centre for Specialist Palliative Care Services Managed by Norfolk Community Health and Care NHS Trust, specialist palliative care services are provided across the range of settings (inpatient, day unit and community) and an active education programme is in place. Specialist Palliative Care Inpatient Unit - Priscilla Bacon Lodge (PBL) is a 16 bed NHS specialist palliative care unit which opened in 1979. The unit, which has recently been refurbished to a high standard, shares the Colman Hospital site with the Specialist Neurological Rehabilitation Service. The PBL Support Group is a very active charity that supports the unit in a wide variety of ways. The inpatient team consists of medical and nursing staff, therapists, social workers, chaplain and volunteers. In recent years, there has been a move to a greater emphasis on symptom control and rehabilitation. Approximately 5 10% of the workload is in the care of patients with non-malignant conditions. Doctors from the Norwich GP and core medical training schemes spend three-four months at a time at PBL. In addition to this, we train doctors on the Eastern Region Palliative Medicine Specialist Registrar Training Scheme as well as Specialist Registrars on secondment from other specialties. The consultants share the role of educational supervisor. The on call rota for the unit is two tier with the first on call being provided by our Specialty Registrars and Trust Specialty doctors and the Consultants providing second on call support. Specialist Palliative Care Day Unit - The Rowan Centre is a four-day specialist multidisciplinary day unit offering 50 places a week and a breathlessness service. Patients attend for a variety of therapies and day-case procedures including blood transfusions and bisphosphonate infusions, rehabilitation, relaxation and anxiety management. Day unit patients are discussed at the weekly community multidisciplinary team meeting. Community Specialist Palliative Care Team - The community specialist palliative care team is made up of twelve community specialist palliative care nurses and has input from a range of other disciplines (including therapists and chaplain) at their weekly multidisciplinary meeting. Two of the Consultants have dedicated sessions to support the team and the medical team provide rapid access to specialist palliative care assessment (either as an Outpatient or Domiciliary Visit) to support colleagues in primary care. Consultant Outpatient Clinics run throughout the week. Other services - Family support and bereavement services form an important part of the specialist palliative care service. These services are continuing to develop with the aim of providing comprehensive bereavement services for those affected by deaths from all causes who are at risk of, or showing signs of, abnormal grief. 5 The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust Securing Foundation Trust status in 2011, The Queen Elizabeth Hospital is an established 488 bed general hospital which provides healthcare services to West and North Norfolk in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. Their primary catchment area covers the towns of King’s Lynn, Wisbech, Hunstanton, Downham Market and Swaffham, with the remainder of the population in villages and hamlets across an area of more than 750 square miles. The population of this area is approximately 331,000 people - the population profile includes a high proportion of older residents, since this is a popular coastal retirement area. However, new housing developments in recent years have seen large population growth in towns such as Downham Market, principally of families with children. The hospital provides a comprehensive range of specialist, acute, obstetric and community-based services. Treatment of cancer patients is amongst the best in the country. They have a 'Charter Mark' award-winning Day Surgery centre and a nationally recognised Radiology Department that is one of only 18 units to be accredited under the Imaging Services Accreditation Scheme. They have a renal dialysis unit, an outreach unit of the Nephrology service in Cambridge. All major specialties maintain close links with colleagues in Cambridge and Norwich. Specialist services such as Neurosurgery, Clinical Genetics and Radiotherapy are offered at Addenbrooke’s Hospital, and to some extent at the Norfolk and Norwich University Hospitals. Although the main hospital complex is on the outskirts of King's Lynn, the Trust is committed to providing care closer to patients' homes with some specialist services and clinics provided in community facilities such as the North Cambridgeshire Hospital in Wisbech, Fakenham Medical Centre, Swaffham Community Hospital and St George’s Medical Centre in Littleport. Major reorganisation of Trust management structure has taken place in recent years. Palliative Care sits within directorate of Oncology and Non-Acute Services Group, which also includes Dermatology, Genitourinary Medicine, Clinical Haematology, Nephrology, Neurology, Oncology, and Rheumatology. In addition to the Consultant posts, the Specialist Palliative Care team comprises of eight specialist palliative care nurses (who work in both the hospital and community settings) and a part-time Specialty Doctor (Dr Biddy Bassam) who is employed by the hospital. They provide an advisory service for all patients within the hospital as well as Outpatient clinics. There is potential for the Consultants to have inpatient beds on Shouldham Ward (12bed ward for Oncology, Haematology and Palliative Medicine) supported by two ward-based F1 doctors. Adjacent to Shouldham Ward is the Macmillan Cancer Care and Treatment Unit which is home to outpatient clinics, a Chemotherapy Suite, the Palliative Day Care Unit and a Macmillan Information and Support Service. There is also a nearby ‘Log Cabin’ which provides accommodation for families of acutely ill patients on Shouldham Ward. 6 The palliative care team work closely with the Oncology and Haematology departments. There are 3 Consultant Clinical Oncologists (Dr Daly, Dr Waite and Dr Horan) and 2 Consultant Medical Oncologists (Dr Ainsworth and Dr Gounaris) who work between The Queen Elizabeth Hospital and Addenbrooke’s Hospital in Cambridge. There is also a full time oncology specialty doctor post. There are 4 Consultant Haematologists (Dr Cooke, Dr Volkova, Dr Lewis and Dr Padayatty), and a Specialty Registrar in Haematology. The team also have close links with the North Cambridgeshire Hospital - a community hospital with generalist inpatient beds (supported by local GPs) and the location of the Macmillan & Hudson Palliative Care Centre. Education and training is delivered to a variety of healthcare professionals, both undergraduate and postgraduate. The Norfolk Hospice, Tapping House The Norfolk Hospice has recently moved into new purpose-built premises approximately 6 miles away from King’s Lynn and currently provides multidisciplinary Day Therapy and outpatient services; home respite; bereavement support; and the Integrated Hospice at Home Service. Norfolk Hospice will be the base for the new Integrated Palliative Care service – both new Consultants will have office space and administrative support here. In line with the local commitment to enhance community-based Palliative Care services, the new post-holders will run outpatient clinics from the Hospice. The new Hospice building has capacity for an inpatient facility. It is envisaged that the post-holders will provide input into the design and development of the bedded unit – it is expected these will open within 12- 18 months, so this is an exciting time to take up the posts. Macmillan Specialist Care at Home Service The West Norfolk CCG area is one of six national ‘innovation centres’ for the Macmillan Specialist Care at Home project. Running from 2014 to 2016, the centres hope to test whether positive outcomes from the Midhurst Macmillan Community Palliative Care Service can be replicated in other healthcare environments. The project is being evaluated by the University of Nottingham. In West Norfolk, the project is being led by a Nurse Consultant. The postholders will have dedicated time to provide Palliative Medicine input to the project, and will work closely with the project team and other stakeholders to help to deliver the requirements of the project. West Norfolk End of Life Care Beds In recent years, West Norfolk CCG has led a project to establish a 4-bedded unit dedicated to end-of-life care, in Amberley Hall Care Home in King’s Lynn. Patients in the final weeks of life can be referred to the unit from community or hospital settings. Local GPs provide medical cover. The specialist palliative 7 care nurses input into stakeholder discussions and meetings regarding this unit. Responsibilities of the posts Provide Specialist Palliative Medical support and supervision for the the Integrated Palliative Care service (including Hospice at Home) in west Norfolk. To work with the other Consultants at Priscilla Bacon Lodge in providing Specialist Palliative Care support to patients in central Norfolk. To participate in referrals meetings and weekly MDTs, both at Tapping House and The Queen Elizabeth Hospital. Be the Palliative Medicine leads in development of community-based Palliative Care services in the geographical area covered by West Norfolk CCG, working closely with other stakeholders, in the implementation of the West Norfolk IPCS. Undertake Inpatient ward rounds in Queen Elizabeth Hospital and relative consultations. Liaise with and support other healthcare professionals and service providers in managing patients with palliative care needs, in the region covered by the Trust, in both hospital and community settings. This includes providing specialist advice as appropriate. Provide domiciliary visits according to patient need. Participate in and enhance the team’s continuing professional development programme. Actively contribute to research, audit and clinical governance work. Be involved in management, strategy and service development work as appropriate e.g. support the implementation of tools for Advance Care Planning and care of patients in the final days of life. Maintain links with professional organisations, regionally and nationally. Comply with the NCH&C governance arrangements, policies and procedures; and attend all mandatory training. Jointly with the Consultants based at Norwich, to take part in 1 in 6 second on call rota. This provides telephone support for the 24/7 advice line for The Queen Elizabeth Hospital, The Norfolk and Norwich University Hospital NHS Foundation Trust and the community setting. The Consultants also provide second on call cover for the inpatient beds at Priscilla Bacon Lodge (and Tapping House once beds open). Education & training We are committed to personal professional development and meet regularly to hold journal clubs as well as attending and participating in physicians’ grand round and post graduate meetings whenever possible. The team is actively involved in teaching within the Trust and offer secondments and electives to nursing and medical staff. 8 The post-holders will be able to attend Pan Norfolk Palliative Medicine education sessions hosted every two months by colleagues in Norwich; and other network-wide education sessions which are usually held in Cambridge. As previously mentioned, the Trust will support the development of sub speciality interests and can arrange for this to be included within the final agreed job plan. Mentoring and Specialty Support An experienced Hospice Medical Director is currently working within the west Norfolk IPCS and will support colleagues new to the role. Informal guidance and support in specialty-specific issues can be obtained ongoingly from the Consultants in Palliative Medicine in Norwich (with whom second on-call duties are shared). Attendance at their education/governance sessions (as outlined in previous section) provides opportunity to meet and discuss issues. Research, audit, clinical governance and appraisal The Clinical Governance Framework in the Trust is designed to help individuals and teams to continually monitor and improve standards of care. It forms a central part of appraisal and service review. Post holders will be expected to be involved in audit; and there are research opportunities within the region they can engage with. The Trust has arrangements in place to ensure that all doctors have an annual appraisal with a trained appraiser and supports doctors undergoing revalidation. Teaching The post-holders will be expected to work closely with the Specialist Palliative Care Nurse Consultant in the provision of education for community teams and other colleagues such as the local Macmillan GP. Teaching will also be expected within the QEH. There may also be opportunities to participate in Palliative Medicine teaching that is delivered more centrally to medical students of the Universities of Cambridge and East Anglia. Academic These posts potentially present an exciting opportunity to take up honorary academic appointments in the School of Health Sciences at the University of East Anglia (UEA). An honorary appointment with the School of Health Sciences would enable applicants to engage with the academic environment and community of the School of Health Sciences. This would be through contribution to curriculum delivery and enhancement, the provision of 9 expert input into strategic enterprise, engagement and research initiatives and by acting as an ambassador for the School and the UEA. The post holders have the opportunity to play an important role in strengthening the existing partnership between Palliative Care services in Norfolk and the UEA. Precise details of the honorary appointment offered will be dependent upon an individual’s expertise and experience and will be subject to the criteria met at appointment. 10 Provisional Timetable Hospital Post Day Monday Tuesday Wednesday Thursday Time Location Work 09.00-13.00 13.00-16.00 PBL, Norwich PBL, Norwich 16.00-17.00 09.00-13.00 PBL, Norwich Tapping House 13.0017.00 QEH 9.00-13.00 QEH 13.0017.00 09.00-11.00 11.00-13.00 QEH Outpatient Clinic Telephone advice and patient administration SPA Community/Day Therapy MDT meeting, Telephone advice and patient administration, team meeting and teaching Hospital Ward Round, relative consultations, Telephone advice and patient administration Hospital Ward Round, relative consultations, Telephone advice and patient administration Outpatient Clinic Categorisation NHS Activity Code C2 C6 and C11 1 0.75 S1-8 C6, C7 and C11 0.25 1 C4, C5, C6 and C11 1 C4, C5, C6 and C11 1 C2 1 Hospital MDT meeting C7 0.5 Hospital Ward Round, C4, C5, C6 and C11 0.5 relative consultations, Telephone advice and patient administration 13.00-17.00 QEH Hospital Ward Round, C4, C5, C6 and C11 1 relative consultations, Telephone advice and patient administration Quarterly Eastern Region Palliative Medicine Development Group Meeting, Cambridge S2 (24pm) Bimonthly Doctors Educational meeting, PBL S2 and S7 (2-4pm) Friday 09.00-12.00 QEH Hospital Ward Round, C4, C5, C6 and C11 0.75 relative consultations, Telephone advice and patient administration 12.00-13.00 QEH Grand CPD S2 0.25 Round 13.00-17.00 Variable SPA S1-8 1 TOTAL PAS QEH QEH PAs 10 Note – These job plans are draft and will be finalised on negotiation with the successful applicants and reviewed regularly. We are committed to supporting individual and sub specialty interests and believe flexibility is key to job planning. There is the potential for additional SPA time to be negotiated for leadership in one of the posts following review and discussion. In the future, when the inpatient beds at Tapping House open, it is envisaged that the Job Plans will change to allow the Consultants to undertake Ward Rounds there twice a week and attend the inpatient MDT meeting with the other Consultant. 11 Provisional Timetable Community Post Day Time Location Monday 09.00-13.00 Tapping House Tuesday 13.00-16.00 16.00-17.00 09.00-13.00 Community Variable Tapping House 13.00-17.00 Variable 9.00-13.00 PBL, Norwich PBL, Norwich Wednesday 13.0016.00 16.00-17.00 Thursday 09.00-13.00 13.00-17.00 PBL, Norwich Tapping House Work Categorisation NHS Activity Code C5, C6 and C11 Number of PAs 1 C2 S1-8 C7, S3 and S7 0.75 0.25 1 S1-8 1 Outpatient Clinic C2 1 Telephone advice and patient administration SPA C6 and C11 0.75 S1-8 0.25 Telephone advice and patient administration Outpatient Clinic C6 and C11 0.5 Referrals meeting, Day Unit / Outpatient assessments, Telephone advice and patient administration Domiciliary visits SPA Community/Day Therapy MDT meeting, team meeting and teaching SPA Tapping C2 1 House Quarterly Eastern Region Palliative Medicine Development Group Meeting, Cambridge S2 (2-4pm) Bimonthly Doctors Educational meeting, PBL S2 and S7 (2-4pm) Friday 09.00-13.00 Tapping Referrals meeting, C5, C6 and C11 1 House Telephone advice, Day Unit / Outpatient assessments and patient administration 13.00-17.00 Community Domiciliary Visits C11 1 TOTAL PAS 10 Note – These job plans are draft and will be finalised on negotiation with the successful applicants and reviewed regularly. We are committed to supporting individual and sub specialty interests and believe flexibility is key to job planning. There is the potential for additional SPA time to be negotiated for leadership in one of the posts following review and discussion. In the future, when the inpatient beds at Tapping House open, it is envisaged that the Job Plans will change to allow the Consultants to undertake Ward Rounds there twice a week and attend the inpatient MDT meeting with the other Consultant. 12 Person Specification Education/ Qualifications Essential Criteria Desirable Criteria Basic medical qualification, e.g. MBBS Postgraduate Diploma (or higher degree) in Palliative Medicine. MRCP, MRCGP, FRCA, or other postgraduate qualification recognised for specialty training in Palliative Medicine. Diploma (or higher degree) in other relevant subjects, e.g. medical ethics, medical education. Full registration with GMC with a licence to practise. Entry on GMC Specialist Register for Palliative Medicine, or eligible for entry on Register, or within 6 months of receipt of Certificate of Completion of Training (CCT) at time of interview. Experience Broad experience of medicine in a variety of healthcare settings, including knowledge of primary care. Experience of specialist palliative care in a wide range of settings, including management of complex cases, and active participation in MDT meetings. Experience of providing palliative care to patients with both malignant and nonmalignant conditions. Experience of clinical audit. Knowledge/ Understanding Thorough knowledge of principles and practice of Palliative Care. Good understanding of 13 principles of Gold Standards Framework and advance care planning in community settings. Skills/Abilities Sound understanding and knowledge of Clinical Governance, and evidence of contributions to Clinical Governance practice. Significant leadership role in Clinical Governance processes. Ability to empathise with patients and relatives, and to provide compassionate care. Ability to develop collaborative working relationships. Excellent written and verbal communication skills, including evidence of Advanced Communication Skills Training. Ability to work autonomously at the level of a Consultant including complex problemsolving. Ability to work effectively within a multidisciplinary team, support colleagues, and provide medical leadership to such teams. Ability to work in partnership with other organisations and agencies. Ability to manage competing priorities, and cope under pressure. Competent in the use of information technology. Teaching Experience of planning and delivering Palliative Care teaching/training to a variety of healthcare professionals. Experience of teaching Palliative Care topics to professionals working in primary care. Evidence of training in teaching skills. 14 Management and Leadership Evidence of training in clinical leadership and/or NHS management. Experience of participation in management and leadership activities. Experience of managing budgets and staff. Experience of change management. Ability to inspire and motivate others. Research Other Requirements Understanding of research methodology, and ability to critically appraise literature. Attendance at a course or formal training in research methodology. Interest in research, and willingness to develop team’s participation in Palliative Care research. Experience of participation in research, particularly in collaboration with other clinicians. Must hold full and valid driving licence and have access to a vehicle. Evidence of appraisal in each of the last 3 years, including achievement of CPD requirements (where applicable). Flexibility, to meet the needs of local specialist palliative care services and the Trust. Enthusiasm. 15 Contacts for further information Candidates requiring further information are invited to contact the following: 1) Dr Katie Soden Lead Consultant in Palliative Medicine The Priscilla Bacon Centre for Specialist Palliative Care Services Norwich Tel : Email: 01603 255729 [email protected] 2) Dr Penny Newman Medical Director Norfolk Community Health and Care NHS Trust Tel : Email : 01603 697385 [email protected] 3) Becky Cooper Assistant Director Palliative Care Norfolk Community Health and Care NHS Trust Tel : Email : 01603 255729 [email protected] 4) Dr Tim Petterson Interim Medical Director The Queen Elizabeth Hospital Tel : Email : 01553 613885 [email protected] 5) Dr Margaret Daly Clinical Oncologist The Queen Elizabeth Hospital Tel : Email : 01553 613784/994 [email protected] 6) Kerry Jones West Locality Operations Manager Norfolk Community Health and Care NHS Trust Tel : Email : 01553 668724 [email protected] 16
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