General Members Meeting - Unique Venues of London

Agenda
•
Welcome
Venue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell)
•
Unique Matters of Business
General Manager's update (Lisa Hatswell)
PR and Communications update (Andrew White & Henry Rubinstein)
•
Prospective New Member Presentation
Chiswick House and Gardens
•
Unique Points of View - External Private Events Panel
Graeme Smith, Corporate & Private Events Manager, Randolphs
Barbara Simpson, Operations Director, The Birley Clubs & Birley Events
Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company
•
Unique Objects of London
Guy Collins-Down
•
Private Panel Summary
Moya Maxwell & Guy Collins-Down
•
Member Notices
@SyonParkGardens
General Manager Update
Number of Enquiries March & April 2015:
March = 118 enquiries (85)
April = 119 enquiries (72)
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General Manager Trends
•
Increase in International enquiries particularly in April. Top four countries over these
months:
– USA
– Germany (NB: London and Partners main European market)
– Italy
– Belgium
•
Type of corporate enquiries received:
– March - Finance, Media, Academic
– April - IT, Media, (PR, Marketing, Finance)
•
Size of events:
– March - 100-149 (26 enquiries), 50-99 (16 enquiries), less than 21 (15 enquiries)
– April - 50-99 (22 enquiries), 100-149 (19 enquiries), 21-49 (18 enquiries)
@SyonParkGardens
General Manager Trends
•
The main type of enquiries requested:
– March – Conferences (25 enquiries) , Meetings (19 enquiries), Dinners (13 enquiries)
– April – Conferences (27 enquiries), Meetings (16 enquiries), Dinners (15 enquiries)
•
Increase in summer party enquiries and also Christmas party requests
•
Slight increase in 2016 enquiries
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General Manager
Private Event Trends
•
Private Event Enquires:
•
From September 2014 to April 2015 = 95 private event enquiries (compared to 460 corporate
enquiries and 157 agent enquiries)
@SyonParkGardens
General Manager
Private Event Trends
•
Private Event enquiries monthly breakdown:
Month Private
Sep-14
6
Oct-14
7
Nov-14
10
Dec-14
7
Jan-15
27
Feb-15
12
Mar-15
16
Apr-15
11
Total
96
•
Demonstrating most private enquiries are taken in January.
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General Manager
Private Event Trends
•
Snap Shot of Private Event enquiries:
BAR
BIRTHDAY FAMILY
WEDDING
Month
MITZVAH PARTY
EVENT WEDDING RECEPTION
Sep-14
0
0
0
2
1
Oct-14
0
4
1
2
3
Nov-14
1
5
1
0
4
Dec-14
0
2
2
4
2
Jan-15
0
6
1
5
6
Feb-15
0
2
0
2
2
Mar-15
0
2
1
7
3
Apr-15
0
0
0
4
4
May-15
0
0
0
0
0
Jun-15
0
0
0
0
0
Jul-15
0
0
0
0
0
Aug-15
0
0
0
0
0
Total
1
21
6
26
25
@SyonParkGardens
Training Update
•
26th June 2015 - Managing Enquiries workshop – Museum of the Order of St John
Course Content: Improve conversion of enquiries to bookings. Qualify each opportunity. Get the right
person to your show rounds.
•
6th July 2015 - Show-round workshop – London Transport Museum (postponed new date tbc)
Course Content: Following on from the elements learnt in the Managing Enquiries course. Up-sell to
additional services. Manage objectives and difficult questions. Get a commitment to buy.
•
3rd July 2015 – Management Skills workshop – London Transport Museum (postponed new date tbc)
Course Content: Designed for first line managers within a busy operations environment. Developing a
flexible and effective management style. Leading versus doing. Giving feedback. Handling performance
issues. Managing Conflict. Building a successful and motivated team.
Each one day workshop is £170 per participant plus VAT.
A minimum of 6 participants for the courses to go ahead
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Exhibition Update
• The Meetings Show 2015 – 7-9 July 2015,
Unique Venues of London will have its own stand and will be asking members to support running the stand
www.themeetingsshow.com
•
London & Partners opportunities:
• The eVent: The UK Summit - 24-27 July 2015, Royal Horseguards Hotel, London
Exclusive event, 30 hand-picked North American meeting, incentive and corporate buyers come together for a
four-night, three-day education, familiarization and networking experience
•
Exhibit under Unique Venues of London name
(for example: Unique Venues of London featuring Somerset House and Middle Temple)
•
One shared appointment diary / meeting table
•
Max. 1 representative from each venue
•
Cost is £3,000 each representative, which is for the main programme and includes
accommodations and all meals/networking as this is a residential programme
@SyonParkGardens
Exhibition Update
•
London & Partners opportunities:
• IMEX America – 13-15 October 2015 – Las Vegas
America’s worldwide exhibition for the incentive travel, meetings and events
www.imexamerica.com
•
Exhibit under Unique Venues of London name
(for example: Unique Venues of London featuring Spencer House and Syon Park )
•
One shared meeting table/space but other space available on stand
•
2 x venues each with 1 x delegate and their own appointment diary
(1 appt. diary per venue)
•
Cost is £4,197.50 each (flights, accommodation etc. is additional)
@SyonParkGardens
Agenda
•
Welcome
Venue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell)
•
Unique Matters of Business
General Manager's update (Lisa Hatswell)
PR and Communications update (Andrew White & Henry Rubinstein)
•
Prospective New Member Presentation
Chiswick House and Gardens
•
Unique Points of View - External Private Events Panel
Graeme Smith, Corporate & Private Events Manager, Randolphs
Barbara Simpson, Operations Director, The Birley Clubs & Birley Events
Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company
•
Unique Objects of London
Guy Collins-Down
•
Private Panel Summary
Moya Maxwell & Guy Collins-Down
•
Member Notices
@SyonParkGardens