Name: Role: Date of Performance Appraisal: Name of Manager: Before the Performance Appraisal During the Performance Appraisal After the Performance Appraisal •Employee and manager to complete sections 1 to 5 and 7 individually before the Performance Appraisal meeting •Read through guidance documents referred to below as required. •At Performance Appraisal meeting – employee and manager discuss & review sections 1 to 5 together •Manager completes section 6 & issues Overall Performance Score •Manager and employee discuss and review sections 7, 8 and 9 together. •Manager to log Performance Appraisal date and score on ESR. •One Master copy - completed, signed, dated, placed on employees file & copy given to employee •Next appraisal and 1 to 1 meetings booked 1 to 1 (Section 10) 6 Month Review (Section 10) 1 to 1 (Section 10) Documents to download and read in preparation Trust-Values / Handy Guide to Values Talent Management / Leadership Academy Maximising Potential Guide Performance Appraisal /Employee Guide to Appraisal / Managers Guide to Setting Smart Objectives 1 Performance Appraisal Template – All Staff V8.4 In preparing for your appraisal you will need to consider how you have performed this year, whether you have met your objectives, how people find working with you and whether you have demonstrated the Trust values and behaviours in everything you do? Successes and Achievements: What has worked well this year? What has been learnt? What have been the most satisfying elements of your role? Employee comments Manager comments Challenges and development needs: What has not worked so well this year? What were the low points? What have been the least satisfying elements of your role? Employee comments Manager comments Consider getting feedback from others on what you do and how you do it (360 Feedback Request Form for staff between Bands 1 to 9, HLM for Bands 8b+) 2 Performance Appraisal Template – All Staff V8.4 Here you need to review progress against objectives agreed at last year’s performance appraisal, determining whether the achievement of the objective has Exceeded Expectations, Meeting Expectations or Needs Improvement. SMART OBJECTIVES – Specific, Measurable, Achievable, Relevant and Time-bound What was expected of you? Specific, Achievable, Relevant Measure of Success Measurable Measurement of performance against objective Rating When was this to be achieved? Contribution and Success How did you do? Time-bound Exceeds Expectations Meeting Expectations Needs Improvement Employee Manager Employee Manager Employee Manager 3 Performance Appraisal Template – All Staff V8.4 SMART OBJECTIVES – Specific, Measurable, Achievable, Relevant and Time-bound What was expected of you? Specific, Achievable, Relevant Measure of Success Measurable Measurement of performance against objective Rating When was this to be achieved? Contribution and Success How did you do? Time-bound Needs Improvement Meeting Expectations Exceeds Expectations Employee Manager Employee Manager Rating Overall Objective rating (based on most frequent) Objectives – Has the employee completed their objectives? (Select appropriate rating, based on most frequent rating across all objectives): 4 None/some objectives completed Most/all objectives completed All objectives completed and some exceeded Needs Improvement Meeting Expectations Exceeding Expectations Needs Improvement Meeting Expectations Exceeds Expectations Performance Appraisal Template – All Staff V8.4 Please refer to the Values Standards and Behaviours compact for further guidance (appendix A). Employee and line managers to consider what was done well and what could be done better, providing evidence and examples for discussion. Evidence of Achievement Tick the rating most appropriate to the employees demonstration of the Trust Values and Behaviours Don’t want to see Expect to see Love to see Agreed Rating Employee Compassionate and kind Friendly and courteous Manager Attentive and helpful Protect dignity Employee and line managers to consider what was done well and what could be done better, providing evidence and examples for discussion. Evidence of Achievement Tick the rating most appropriate to the employees demonstration of the Trust Values and Behaviours Don’t want to see Expect to see Love to see Agreed Rating Employee Keep people safe Deliver the best outcomes Reassuringly professional Manager Personal Responsibility 5 Performance Appraisal Template – All Staff V8.4 Employee and line managers to consider what was done well and what could be done better, providing evidence and examples for discussion. Evidence of Achievement Tick the rating most appropriate to the employees demonstration of the Trust Values and Behaviours Don’t want to see Expect to see Agreed Rating Love to see Employee Listen and hear Explain and involve Work in partnership Manager Respect everyone’s time Employee and line managers to consider what was done well and what could be done better, providing evidence and examples for discussion. Evidence of Achievement Tick the rating most appropriate to the employees demonstration of the Trust Values and Behaviours Don’t want to see Expect to see Agreed Rating Love to see Employee Efficient and simplified Courage to give and receive feedback Develop through learning Manager Engage, innovate and research Rating Overall behaviour rating (based on most frequent rating achieved) Don’t want to see Expect to see Love to see Values and Behaviours – What overall rating has the employee achieved in their values and behaviours evaluation? (select the appropriate rating based on most frequent across all behaviours) 6 Needs Improvement Meeting Expectations Needs Improvement Meeting Expectations Exceeds Expectations Exceeding Expectations Performance Appraisal Template – All Staff V8.4 This section should be completed in relation to your own development and training, and that of any staff you have line management responsibility for. You Your Team (if you are a manager) Statutory and Mandatory Is it up to date? Any Comments Training required to undertaken (Essential Skills Booklet and Face to Face training) Refer to Individual Essential Skills Matrix (ESR) Other Training and Development undertaken this year: 7 Performance Appraisal Template – All Staff V8.4 If not relevant to your role, please go to section 6. Clinical and Professional Requirements needed for your role (i.e. proof of up to date PIN, registration with GMC, NMC or HCPC as appropriate and CPD): Annual NMC Revalidation Review Date of Revalidation Ensure NMC Code of Conduct is available at meeting Criteria Manager to check that employee is working towards NMC Revalidation. Use Objectives/PDP section to ensure appropriate preparation for revalidation. Ensure professional portfolio is up to date Yes/No Comments/Actions Progressing to meet NMC Revalidation requirements. 450 Practice Hours CPD – 35 hrs (20 participatory) Practice Related Feedback x5 Reflections x5 (Min. over 3 year period) Continues to remain competent for practice by meeting the requirements of the NMC Code At year 3 complete the Confirmation of NMC Revalidation form with your Confirmer (this may be completed up to 1 year prior to revalidation date) 8 Performance Appraisal Template – All Staff V8.4 Circle/Highlight Agreed Rating and refer to matrix for Overall Performance Score Performance Scoring Matrix Objectives – Has the employee completed their objectives? (Select appropriate rating, based on most frequent rating across all objectives in Section 2): Behaviours – What overall rating has the employee achieved in their values and behaviours evaluation? (select the appropriate rating based on most frequent across all behaviours in section 3) Essential Skills – Has the employee completed their required Statutory and Mandatory Training (Essential Skills)? (Select appropriate response): Needs Improvement Meeting Expectations Exceeding Expectations Needs Improvement Meeting Expectations Exceeding Expectations Has not completed Essential Skills Has completed all Essential Skills 5 – Exceptional – Continually meeting and exceeding all objectives and behaviours 4 – Very Good – Meets objectives & required standard of behaviours/often exceeding in some 3 – Good – Meets most objectives and behaviours 2 – Needs Improvement/Development – Achieving few key objectives and behaviours or Achieving all or most objectives and behaviours but has not completed Essential Skills. Performance Management to occur guidance / policy 1 – Poor – Failed to achieve any key objectives, behaviours and requirements of the role or Achieving few key objectives and behaviours but has not completed Essential Skills. Performance Management to occur guidance / policy NB. If employee has not completed all essential skills, default score is 2 or 1 unless there is substantial mitigation. Where Essential skills are non-compliant an action plan for completion within 4 weeks is required. 9 Employee Overall Performance Score = Performance Appraisal Template – All Staff V8.4 The focus of this section should be on your potential and aspirations for future career development, and for your manager to consider succession planning where you may be suitable for development into critical posts in the future. Employee Reflections Thinking about your current role, your life and your career are you… I’m unsure of this role… I’m new to the role or this may not be the right role for me ☐ or I’m content with this role... I just want to do this role well ☐ or I’m content with this role... I want to develop further within this role ☐ or Ready for more… I want to be challenged further or take the next step in my career Why have you chosen the option you have? What do you like about the current job you do? What don’t you like and why? What support do you need from your manager, the team or the organisation to fulfil your potential for the future? If you want to develop or are ready for more, how ready are you for a change? 10 ☐ Now ☐1 Year ☐2 to 3 years Performance Appraisal Template – All Staff V8.4 ☐ Manager Reflections Development interventions required? Manager to consider where individuals may be suitable for critical posts as indicated in succession plans. If the individual does not wish to progress beyond current grade – How can they share and pass on their knowledge to others? The graphic above is an extract from the Leadership Academy Maximising Potential Guide. This can be used to support the discussion of career potential and associated development. For further information you can visit the Talent Management webpage. 11 Performance Appraisal Template – All Staff V8.4 12 SMART OBJECTIVES – Specific, Measurable, Achievable, Relevant and Time-bound Team objectives (linked to Trust Objectives) What is expected of you? Measure of Success Specific, Achievable, Relevant Measurable When is this to be achieved by? Time-bound Deliver safe, high quality patient care Continually improve the patient experience Ensure delivery of the national constitutional standards Create a healthy organisational culture where staff report they are well led and have high levels of satisfaction working in the Trust. Achieve financial health and sustainability Trust Objectives Manager should consider how the individual being appraised can support the Trust Strategic Goals and Team objectives when setting individual SMART objectives. Managers Guide to SMART Objectives Performance Appraisal Template – All Staff V8.4 13 Please confirm which level of the Passport to Manage Competency Framework you are working to (Level 1 to 5) SMART MANAGEMENT & LEADERSHIP OBJECTIVES – Specific, Measurable, Achievable, Relevant and Time-bound Team objectives (linked to Trust Objectives) What is expected of you? Measure of Success Specific, Achievable, Relevant Measurable When is this to be achieved by? T ime-bound mmm/yy Ensure you are appropriately skilled and compliant with all aspects of Passport to Manage Management Competency Framework at the respective level for your role. Competency framework achieved and demonstrated in role (add as appendix to document). Demonstrate effective leadership behaviours in accordance with the elements of the NHS Healthcare Leadership Model (HLM) HLM self assessment and/or 360 Feedback process completed or internal feedback completed, with agreed development plan in place to address any areas of improvement identified mmm/yy Ensure all staff within your team engage in a robust Performance Appraisal annually, and have completed all Statutory and Mandatory Training (Essential Skills) required for their specific role within the mandated timeframe. Exceed Target of 85% for team Performance Appraisals and Essential Skills Training. Staff are clear on expectations and are supported to perform the duties of their role, including receiving the appropriate personal development All staff appraised every 12 months. Full team compliance by mmm/yy Deliver safe, high quality patient care Continually improve the patient experience Ensure delivery of the national constitutional standards Create a healthy organisational culture where staff report they are well led and have high levels of satisfaction working in the Trust. Achieve financial health and sustainability Trust Objectives Management and Leadership Objectives to be included for those staff who have a management role, line management responsibility Performance Appraisal Template – All Staff V8.4 The PDP underpins and supports delivery of objectives, career aspirations and values and behaviours. How will this be achieved? Personal Development Plan: Please refer to information about the training and support available from the Trust (See Management and Leadership Development Programme, The Trust Learning Zone etc.). Please also consider shadowing, projects, research, coaching/mentoring as well as formal training opportunities. Employee Signature: Date: Manager Signature: Date: Senior Manager Signature if Employee scored 2 or 1 in Overall Performance Score Remember to record on ESR (Use ‘192 Bands 1 to 9 Rating’ Template on ESR) and set the dates for 1:1’s and the next Performance Appraisal! 14 Performance Appraisal Template – All Staff V8.4 Quarterly 1-1: 3 months after objectives are set How are things going since last review? What progress has been made against Objectives? Essential Skills/Training/Competencies Completion and Compliance: Examples of when employee has or hasn’t demonstration of values and behaviours What development and learning has taken place so far (link to Talent and PDP) Items for Employee to Follow Up: Items for Manager to Follow Up: Employees Name & Signature: Managers Name & Signature: Date: Mid-Year Review: 6 months after objectives are set How are things going since last review? What progress has been made against Objectives? Essential Skills/Training/Competencies Completion and Compliance: Examples of when employee has or hasn’t demonstration of values and behaviours What development and learning has taken place so far (link to Talent and PDP) Items for Employee to Follow Up: Items for Manager to Follow Up: Employees Name & Signature: Managers Name & Signature: Date: Quarterly 1-1: 9 months after objectives are set How are things going since last review? What progress has been made against Objectives? Essential Skills/Training/Competencies Completion and Compliance: Examples of when employee has or hasn’t demonstration of values and behaviours What development and learning has taken place so far (link to Talent and PDP) Items for Employee to Follow Up: Items for Manager to Follow Up: Employees Name & Signature: Managers Name & Signature: Date: Appendix A
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