Children and Young People’s Diabetes Service
How to contact the Diabetes Team
Please follow the guidance below about how to contact the team during the day and night.
The emergency contact numbers are for advice about managing diabetes when you are
worried about illness, high blood glucose levels (14mmol/L and above) with ketones
(greater than 0.6mmol/L or ++) or hypoglycaemia (blood glucose levels 3.9mmol/L or
below) or if you are unable to give/deliver insulin or measure blood glucose levels.
Monday – Friday Daytime (8am-6pm) 0151 252 5766
Out of hours (evenings, weekends and bank holidays) 0151 228 4811 & ask for the
Diabetes out of hours on call service. You will be put through to the on call member of
the diabetes team. If we are unable to answer please leave a message we may be on
another call or with a patient. We will call you back within an hour.
After 10pm come directly to Accident & Emergency if your blood glucose level is
14mmol/L or more and blood ketones are 1.5mmol/L or more.
To discuss diabetes management and non-emergency advice
You can contact members of the diabetes team Monday – Friday on the telephone for
advice or email the team using the email address below.
Diabetes Pathway Coordinator
Ann Mason 0151 282 4518
Diabetes Nurses
Sue Kerr 0151 252 5738
Jonathon Mimnagh 0151 252 5131
Anna Bradley 0151 252 5853
Noala Bradshaw 0151 252 5381
Kath Millar 0151 252 5249
Keith Thornborough 0151 282 4747
Diabetes Admin Support
Camilla Marsh 0151 252 5157
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Diabetes Dietitians
Francesca Annan 0151 252 5373
Emma O’Sullivan 0151 228 4811 (Switchboard extension 3234)
Diabetes Consultants
Dr Paul, Dr Ghatak and Dr Mehta
via Pathway Coordinator 0151 282 4518
Clinical Psychology
Dr Anna Simmons and Dr Laura Nicholson 0151 252 5586
Email
You can email the team for any non-urgent queries and for sending downloads from your
pump or blood glucose meter to the team. We will aim to reply to your email within three
working days. Email [email protected]
Website
The hospital website diabetes pages contain general information and advice about living
with diabetes. www.alderhey.nhs.uk/departments/diabetes/
Clinic appointment queries
Every child or young person with diabetes should have at least 4 appointments in the
diabetes clinic a year. The hospital has a partial booking system for outpatient
appointments. If you need to contact the hospital about your appointment you can do this
by phone or on line.
Contact the appointment centre on 0151 252 5358.
Or go online to change your appointment if needed http://www.alderhey.nhs.uk/changeyour-appointment
This leaflet only gives general information. You must always discuss your individual
treatment with the appropriate member of staff. Do not rely on this leaflet alone for
information about your treatment. This information can be made available in other
languages and formats if requested.
Alder Hey Children’s NHS Foundation Trust
Eaton Road, Liverpool. L12 2AP
0151 228 4811
www.alderhey.nhs.uk
© Alder Hey 2016 Children and Young People’s Diabetes Service.
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