2010 NFPA Annual Convention
October 7 – 10, 2010
Cherry Hill, New Jersey
Special Thanks
 Delegates
 Board
 SPC
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Joyce S. Kent, RP (Region I)
Lourdes Bugarin (Region II)
Barbara H. Peppersack (Region II)
Ann S. Radford (Region III)
Kathi P. Ingram, RP (Region IV)
Patricia C. Gagnon, RP (Region V)
Debra Hindin-King (Chair)
Anita G. Haworth, RP (Board Advisor)
The Strategic Plan
 A Work in Progress
 Requiring Constant
Review and
Evaluation
 Requiring
Commitment
 Board
 Delegates
 Members
Mission Statement
The National Federation of Paralegal
Associations, Inc., promotes a
global presence for the paralegal
profession and leadership in the
legal community.
Core Purpose
To advance the paralegal profession
Core Values
Responsive to member needs.
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Committed to honesty and integrity.
Supports unity within the profession.
Provides visionary leadership.
Open to the exchange of ideas.
Practices transparency.
Embraces diversity.
Dedicated to lifelong learning.
Committed to our Code of Ethics.
Goals - Financial
Achieve financial security
Accomplishments – 2009/2010
 Definition of financial stability and the creation of
a plan/process to increase revenue and control
expenses
 PACE Marketing Plan
 Strengthen corporate program
Goals - Excellence
Achieve individual excellence in the paralegal
profession
Accomplishments – 2009/2010
 Successful completion of various strategies and
goals in the Strategic Plan which allows NFPA to
thrive as the leader of the paralegal profession for
its members
Goals - Regulation
Regulation standards for the paralegal profession are
achieved through the advocacy efforts of NFPA
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Accomplishments – 2009/2010
Identify issues affecting the paralegal profession
Legislative issues affecting the paralegal profession
Regulation efforts through strategic alliances
Awareness of regulation listserv
Goals - Communication
The organization is more transparent through the free flow of
information between NFPA leadership, local association
leadership and the membership
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Accomplishments – 2009/2010
Alternative methods/channels of communication to
foster member dialogue
Member feedback through interactive discussions
Publish NFPA goals and objectives in The National
Paralegal Reporter®
Develop Facebook and LinkedIn sites for NFPA –
1700 subscribers (Facebook)
NFPA e-Newsletter – 1000 subscribers
NFPA Membership Survey
Goals - Membership
Achieve a larger, more inclusive membership
Accomplishments – 2009/2010
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Increased access to technological resources
Explore opportunities to reach individual members
International associations – England and Scotland
Strengthen strategic alliances
Other Accomplishments
2009/2010
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The Paralegal Reporter® articles
Revised procedures
Updated web references
Resources for member associations for preparing a
Strategic Plan (revised and updated August 2010)
 Continued development of NFPA Tech Institute
 Development of Marketing Plan for PACE
How we got here
 2002 to Present
 Member survey
 5 year review and evaluation
 Annual Planning session/Winter Board
Meeting
 Status Reports at each board meeting
Next Steps
 Commit – it is everyone’s job to
maintain
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Board
Coordinators
Delegates
Members
 2010 Survey
 Annual planning session
 Regular review and updates
2009 NFPA Membership Survey
The Results Are In!
 85% of the respondents agreed NFPA
provided resources they expected from a
professional organization
 88% of respondents provided ideas of what
NFPA did well in 2009
 93% of respondents provided opinions of
what they look for in a professional
organization
NFPA Membership Survey
 What did NFPA do well in 2009/2010 (Question #1)?
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The National Paralegal Reporter®
NFPA E-Newsletter
Communication with membership
CLEs
Following through on Strategic Plan
Support of local associations
NFPA Web site
NFPA Membership Survey
 Did NFPA provide the resources you need from a
professional organization (Question #2)?
 85% responding in the affirmative to the question
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NFPA Web site
The National Paralegal Reporter®
Networking
General member benefits
NFPA Membership Survey
 What could NFPA have done better in 2009 (Question #3)?
 Post PACE information in a more timely manner
 Description of job responsibilities for Management
Company, NFPA Board, Section/Committee Chairs/
Delegates (see Members Only and Management
pages on Web site for Board position descriptions)
 Access to INSIDE for local association members not
receiving it from their NFPA Primary/Secondary Reps
 More articles related to paralegal careers
 More information on Members Only page on Web site
 More information related to paralegal utilization
posted on Web site
NFPA Membership Survey
 What do you see as NFPA’s top priority in 2010
(Question #4)?
 Assistance with membership retention for local
associations
 Additional resources on the Web site related to
paralegal employment opportunities
 Promotion of the paralegal profession
 More information about regulation
 Continued transparency with membership
 Availability of CLEs and Webinars
NFPA Membership Survey
 What do you look for in a professional
organization (Question #5)?
 Leadership
 Serving the needs of the membership
 Communication among all members through listservs
and social networking sites
 Abreast of current trends in the profession
 Networking opportunities
NFPA Membership Survey
 What do you look for in a professional
organization ( continued Question #5)?
 Educational opportunities e.g., CLEs, Webinars, Live
Seminars, Workshops
 Professional growth
 Job bank/resources
 National/legislation
NFPA Membership Survey
 How can NFPA better communicate with its
members (Question #6)?
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NFPA E-Newsletter
The National Paralegal Reporter®
Active listservs
Social networking – LinkedIn, Facebook
NFPA weekly e-mail blasts
NFPA blogs
More interaction between leadership and local
association members
2010 Membership Survey
Questions
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What did NFPA do well in 2010?
Did NFPA provide the resources you need from
a professional organization?
What could NFPA have done better in 2010?
What should NFPA’s top priority be for 2011?
What do you look for in a professional
organization?
Have you joined NFPA’s social networking sites,
e.g. LinkedIn or Facebook? If so, have you
found the communications useful?
Are you a board member or committee
chairperson of NFPA or your local association?
Members of the SPC
Thank you!!