Introduction The Podiatry Service aims to provide high quality care to patients. If you think you may be eligible for a home visit please read this leaflet before applying. Benefits of you attending your local clinic The clinic is equipped with specialist treatment and diagnostic equipment that is not available for home visits, so better quality care can be provided. You will be sitting on a specially designed chair to ensure you are comfortable during the treatment. Podiatry staff can use specialist equipment so they will be less likely to be absent from work with back and upper limb problems. You will be able to arrange your clinic appointments to suit your needs. Home visiting criteria: Providing care for housebound patients is an important part of our service, however recent research has shown that podiatrists are at greater risk of developing musculo-skeletal disorders, such as back, shoulder, neck, wrist, hand, hip and knee problems. These risks are much greater for staff when providing care in patients own home. So that we can minimise the risk of injury to our staff and provide you with safe and effective care we need to ensure that they are working in a suitable environment. Patients eligible for a podiatry home visit: The following criteria for a home visit are based on the Department of Health “Eligibility Criteria for Patient Transport Services”. Following consultation these criteria have been adopted by Leeds Community Healthcare Podiatry Service. You may be considered for a home visit if the following apply: 1. It would be detrimental to your condition or recovery if you were to travel to the local clinic. In these circumstances, you will be requested to attend your local health centre or clinic for your podiatry care. Getting to the clinic The following may help you: Use public transport. Metro 0113 2457676. www.wymetro.com Use or share a taxi. See Yellow Pages on the Thomson Local Directory Family and friends are often willing to help out. 2. Where your medical condition affects your mobility so you are unable to travel without access to an ambulance i.e. unable to take a car or taxi. Combine a clinic appointment with another trip such as shopping, personal or health appointments like going to the doctors or hairdresser. If you feel any of the above apply to you, the podiatrist will be happy to discuss. If you are using the Access Bus to go shopping, arrange your podiatry appointment for the same day. Access Bus 0113 3481903. Patients who are not eligible for a home visit You will not be eligible for a home visit, if you are able to go out either by taxi, private car, motorised scooter, bus or use the access bus to visit any of the following: GP Shops Relatives Pick up your pension Go to the hairdresser/barber Go to the Dentist/Optician Phlebotomist/Nurse Luncheon Clubs Contact a local voluntary agency that may provide a voluntary drive scheme. You may find the Leeds Directory helpful 0113 391 8333 www.leedsdirectory.org Leeds Alternative Travel can provide a service for those who find it hard to use taxis or public transport. Drivers are trained to help passengers from door to door. 0113 386 8880 www.yourcar.org.uk If you receive the high rate mobility component of the Disability Living Allowance or War Pensioners Mobility Supplement you must use this to pay for your transport costs to clinic. Change in circumstances If your situation changes and you are able or unable to attend your local health centre or clinic please contact the podiatry service. The podiatrist or assistant will review your eligibility for a home visit at each appointment. If you are no longer eligible for a home visit, we will arrange for you to be seen at your local health centre/clinic. How to apply for a home visit To apply for a home visit you will need to complete a mobility questionnaire that should be returned to the podiatrist. Comments, Compliments or Complaints We want to hear about your experience of our service. We value your comments as they help us to improve the service we provide. Please contact either:Patient Advice & Liaison Service (PALS), Leeds Community Healthcare NHS Trust, Stockdale House, Victoria Road, Leeds, LS6 1PF 0113 220 8585 Email [email protected] OR Leeds Community Podiatry Service St Mary's Hospital Travel Costs Green Hill Road If you are on a low income you may be able to claim for a refund of your travel costs. Please keep receipts and records of your journeys. The podiatrist will advise you how to make a claim. Armley Leeds LS12 3QE Tel: 0113 855 5155/57 or Fax: 0113 855 5256 Your Personal Information We will comply with the requirements of the Data Protection Act 1998 in collecting, storing and sharing your information. Your information will be used for your treatment and where appropriate it may be necessary to share information with other health care professionals PODIATRY HOME VISITING SERVICE Monday to Friday 09.30 am to 12.00 & 13.00 to 3.00pm Email [email protected] www.leedscommunityhealthcare.nhs.uk Our aim is to improve mobility and independence by the provision of high quality foot care Updated December 2016 Further Information: Leeds Older People website www.olderpeopleleeds.info
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