the service - Leeds Community Healthcare

Introduction
The Podiatry Service aims to provide high quality
care to patients. If you think you may be eligible for
a home visit please read this leaflet before applying.
Benefits of you attending your
local clinic
 The clinic is equipped with specialist
treatment and diagnostic equipment that is
not available for home visits, so better
quality care can be provided.
 You will be sitting on a specially designed
chair to ensure you are comfortable during
the treatment.
 Podiatry staff can use specialist equipment
so they will be less likely to be absent from
work with back and upper limb problems.
 You will be able to arrange your clinic
appointments to suit your needs.
Home visiting criteria:
Providing care for housebound patients is an
important part of our service, however recent
research has shown that podiatrists are at greater
risk of developing musculo-skeletal disorders,
such as back, shoulder, neck, wrist, hand, hip
and knee problems. These risks are much greater
for staff when providing care in patients own
home.
So that we can minimise the risk of injury to our
staff and provide you with safe and effective care
we need to ensure that they are working in a
suitable environment.
Patients eligible for a podiatry
home visit:
The following criteria for a home visit are based on
the Department of Health “Eligibility Criteria for
Patient Transport Services”. Following consultation
these criteria have been adopted by Leeds
Community Healthcare Podiatry Service.
You may be considered for a home visit if the
following apply:
1. It would be detrimental to your condition or
recovery if you were to travel to the local clinic.
In these circumstances, you will be requested to
attend your local health centre or clinic for your
podiatry care.
Getting to the clinic
The following may help you:
 Use public transport. Metro  0113 2457676.
www.wymetro.com
 Use or share a taxi. See Yellow Pages on the
Thomson Local Directory
 Family and friends are often willing to help out.
2. Where your medical condition affects your
mobility so you are unable to travel without
access to an ambulance i.e. unable to take a
car or taxi.
 Combine a clinic appointment with another trip
such as shopping, personal or health
appointments like going to the doctors or
hairdresser.
If you feel any of the above apply to you, the
podiatrist will be happy to discuss.
 If you are using the Access Bus to go
shopping, arrange your podiatry appointment
for the same day. Access Bus  0113
3481903.
Patients who are not eligible for
a home visit
You will not be eligible for a home visit, if you are
able to go out either by taxi, private car, motorised
scooter, bus or use the access bus to visit any of
the following:
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GP
Shops
Relatives
Pick up your pension
Go to the hairdresser/barber
Go to the Dentist/Optician
Phlebotomist/Nurse
Luncheon Clubs
 Contact a local voluntary agency that may
provide a voluntary drive scheme. You may
find the Leeds Directory helpful  0113 391
8333 www.leedsdirectory.org
 Leeds Alternative Travel can provide a service
for those who find it hard to use taxis or public
transport. Drivers are trained to help
passengers from door to door.  0113 386
8880 www.yourcar.org.uk
 If you receive the high rate mobility component
of the Disability Living Allowance or War
Pensioners Mobility Supplement you must use
this to pay for your transport costs to clinic.
Change in circumstances
If your situation changes and you are able or unable
to attend your local health centre or clinic please
contact the podiatry service.
The podiatrist or assistant will review your eligibility
for a home visit at each appointment. If you are no
longer eligible for a home visit, we will arrange for
you to be seen at your local health centre/clinic.
How to apply for a home visit
To apply for a home visit you will need to complete
a mobility questionnaire that should be returned
to the podiatrist.
Comments, Compliments or
Complaints
We want to hear about your experience of our
service. We value your comments as they help us
to improve the service we provide. Please contact
either:Patient Advice & Liaison Service (PALS), Leeds
Community Healthcare NHS Trust, Stockdale
House, Victoria Road, Leeds, LS6 1PF
 0113 220 8585
Email [email protected]
OR
Leeds Community Podiatry Service
St Mary's Hospital
Travel Costs
Green Hill Road
If you are on a low income you may be able to claim
for a refund of your travel costs. Please keep
receipts and records of your journeys. The
podiatrist will advise you how to make a claim.
Armley
Leeds
LS12 3QE
Tel: 0113 855 5155/57 or Fax: 0113 855 5256
Your Personal Information
We will comply with the requirements of the Data
Protection Act 1998 in collecting, storing and
sharing your information. Your information will be
used for your treatment and where appropriate it
may be necessary to share information with other
health care professionals
PODIATRY
HOME VISITING
SERVICE
Monday to Friday
09.30 am to 12.00 & 13.00 to 3.00pm
Email [email protected]
www.leedscommunityhealthcare.nhs.uk
Our aim is to improve
mobility and independence
by the provision of
high quality foot care
Updated December 2016
Further Information:
Leeds Older People website
www.olderpeopleleeds.info