Change Partner Meeting Financial Accounting Purchasing Workday@Yale April 4, 2017 Agenda Introduction Financial Accounting • Journal Entries Purchasing • • • • Procure-2-Pay Roles Create Supplier Request (Vendor Setup) Create Supplier Invoice (Check Request) Process PO & Non-PO Invoices What’s Next 2 Change Network Roles Change Partners feedback and communications channel between their business unit and the Change Management team Local Workday Gurus community of users who can provide business process support as a part of their current role Before Go-Live “Focus on Readiness” After Go-Live “Support Users” Supporter Listener Ambassador of Change Serve as a Liaison Direct Users to Help Resources Learn about the Changes Early Adapter Coach Learn their assigned areas of the system Provide User Support Participate in this Community of Practice Test the System Serve as a Liaison Lead User Training 3 Prerequisite Foundational Core Concepts Online Videos Core Concepts Financials Overview Chart of Accounts (COA) Overview Introduction to Worktags Reporting Overview of Workday Software as a Service Configuration vs. Customization Tenant Supervisory Organizations Roles Business Process Employee Self Service Delegation Inbox Additional resources are available at workday.yale.edu 4 Timeline 2017 2018 Jan-Mar Apr-Jun Jul-Sept Oct-Dec Financials Go-Live Training Post Go-Live Support (including YSS, ESC, ITS Help Desk) User Testing Weekly Updates, Supervisor Updates, Information Sessions Prepare for Go-Live HR/Payroll/Academic Optimization Financials Optimization Financial Accounting Journal Entries Workday@Yale Journal Entries Roles Current State Future State Preparer Only YUGL_Phase 2 JSA Staging User Preparer Cost Center Finance and Accounting Specialist Preparer and Approver YUGL_Phase 2 Staging Manager w/no GC xfers Approver Cost Center Manager Finance and Accounting YUGL_JSA_Department_ Grant_Approver 7 Journal Entries: Future State Detailed Process Flow Identifies adjustment need, and creates an On-Line Journal Entry Cost Center Finance & Accounting Specialist Approves Journal Entry Cost Center Manager(s) Conditional Approvals Approves Journal Entry (MEI Spend Category) Business Asset Accountant (MEI) Approves Journal Entry (JE’s over 10 M or affect a Control Account) Workday Activity Post Transaction Workday System Controller 8 Key Changes • Workday Journal Entries replace JSA or Oracle Journal Staging Area. • All journal types in the current process (inter-fund transfer, income, balance sheet, etc.) will now be processed on the same journal entry. You may even process them in the same journal entry. • Documentation can be attached directly to journals within Workday. Attachments will no longer be attached using multifunction devices. 9 Key Changes • Users will have the ability to copy a previously processed Journal Entry, make changes, and submit the new Journal Entry. • In Oracle, you chose an Expenditure Type Code but in Workday you will be required to choose a Revenue or Spend Category. Additionally, Journal Entries require that you choose a Ledger Account. 10 Key Changes • Departments who submit journals electronically will use a new file format. • Currently, balances do not reflect approved transactions made on the same day. In Workday, all approved transactions will be reflected immediately, except for some associated assessments. 11 Key Changes • In Workday, Journal entries will now be approved by one cost center manager from each cost center that is impacted by the transaction. This approval process affects all manual journals (ISP and Non-ISP as well as almost all electronically submitted journals). Most ISPs whose journals are generated from system integrations – Famis, ITS, YSM FinOps — are exempt and their journal entries will auto-approve. 12 Key Changes • By requiring Cost Center Managers to approve, we will be able to: Get things right the first time Reduce need for Cost Transfers Eliminate the need for post transactional review on Financial Management Checklist 13 Types of Journal Entries There are a variety of Journal Entry Types: • Manual Journal Entries Copy Journal Functionality • Spreadsheet/Electronically Submitted Journal Entries • Journal Entries created from System Integrations • Commitment Journals • Operational Accounting Adjustments 14 Types of Journal Entries Manually Entered Journal Entries • Manual Journal Entries are entered through the Create Journal task. You can find a previously processed Journal and copy it, which opens the Create Journal task and prepopulates many of the needed fields. • For manual Non-ISP Journals, you will choose Manual Journal as the Source. • For manual ISP Journals, you will choose Your ISP as the Source. • All manually prepared Journal Entries will require approval from each Cost Center. 15 Types of Journal Entries Electronically Submitted Journal Entries • Journal Entries can still be submitted electronically via an Excel spreadsheet for both Non-ISPs and ISPs. • New templates and procedures have been created in conjunction with the Integrated Systems Remediation process. • Almost all electronically submitted Journal Entries will require approval from each Cost Center on the JE. If you believe you have a significant volume of transactions and would like to submit Journals electronically, there is a process to request this access. 16 Types of Journal Entries Journal Entries Generated from System Integrations • There are many ISPs that will have direct system integrations with Workday (i.e. FAMIS, YARC, ITS, YSM FinOps). • Almost all of these Journals will auto-approve and will not require the Department Cost Center Managers approval. • There are only five situations in which the Cost Center Managers will need to approve these Journal Entries: • Yale Drama (3 Systems) • SFAS Student Loan • Yale Press 17 Types of Journal Entries Commitment Journals • Managing Custom Commitments in Workday is done a few different ways. • Using Commitment Journals is one solution for managing some types of Commitments. • Commitment Management best practices will be established and a follow-up knowledge session will be held once they are finalized. 18 Types of Journal Entries Operational Accounting Adjustments • Released in Workday 28 on 3/13/2017 • Are generated when you go into an original transaction and make changes to the charging instructions • Limited to Procurement transactions - Invoices and Expense Reports • We continue to test and learn about its functionality. Additional information is forthcoming as it is vetted. 19 Journal Entries Journal Entries Journal Entries Correct a Journal Entry Copy a Journal Entry • Find the Journal Entry you want to copy using Find Journals or by looking in your In-Box Archive. Procure-2-Pay Roles Workday@Yale Procure-2-Pay Roles Role Name Brief Description Requisitioner Prepares requisitions Cost Center P2P Approver - $1K Approval authority for Procure-to-Pay business processes up to $1K Cost Center P2P Approver - $10K Approval authority for Procure-to-Pay business processes up to $10K Cost Center P2P Approver – Unlimited Approval authority for Procure-to-Pay business processes for unlimited dollar amounts Cost Center P2P PO Specialist Prepare and submit PO Change Order Requests Cost Center P2P Invoice Specialist Review and edit invoices including receipt verification (AP Worklist User) Cost Center AP Specialist Prepare/view AP transactions including Supplier Set Up Requests (VCU) and Supplier Invoice Requests (aka Check Requests) Cost Center Financial Analyst Perform financial reporting functions for assigned Cost Centers, with Create Supplier Request (Vendor Setup) Workday@Yale Create Supplier Request: Future State Detailed Process Flow Review Supplier Request (Foreign countries) Identify need for payment for Supplier new to Yale Create Supplier Request Reviews / Edits OFAC Compliance (Administrator) Complete Supplier Setup Wire Instructions Cost Center P2P AP Specialist Supplier Administrator (YSS) Cash Manager (Treasury) Supplier Administrator (YSS) Conditional Approvals Workday Notification to Requester 28 Create Supplier Request (Vendor Setup) – Key Changes • Vendors are called Suppliers in Workday. • Supplier setup requests will be entered directly in Workday. Supplier information changes will complete in Workday through the Supplier Change Request form. • In Workday, supplier names are entered in ALL CAPS, as they are in Oracle. • Vendor setup and check request are two separate processes in Workday. 29 Create Supplier Request (Vendor Setup) – Key Changes • Includes a provision for specifying wire payment information. A separate wire payment request to Treasury is no longer required. • Includes a provision for attaching tax forms. • Routes directly from the Cost Center P2P AP Specialist to the Vendor Compliance Unit (VCU). There is no approval required from the Department. • Supplier information is viewable by Departments Allows visibility that a supplier record already exists or requires an update. 30 Create Supplier Request • Look up to see if Vendor already exists • If not, Create Supplier Request • Required to add at least one primary contact Create Supplier Request • Add one primary contact—phone or email • Enter address • Attach all required tax documents • Enter comments • Click OK • Go back in and Review what was entered and add: • Accepted form of payment • Default payment type • Accepted currency Section Title Create Supplier Goes Right Here Invoice • Workday@Yale • Overview (Check Request) Workday@Yale Create Supplier Invoice: Future State Detailed Process Flow Reviews / Approves Cost Center P2P 10K Approver Identify need for payment Create Supplier Invoice Reviews / Approves Cost Center P2P AP Specialist Cost Center P2P - 1K Approver Reviews / Approves Cost Center P2P – Unlimited Approver Optional Grant Award Reviews / Approves OFAC Compliance (Administrator) Reviews / Approves Accounts Payable (YSS) Process Payment Accounts Payable Reviews / Approves Tax Manager Grant Manager Department Conditional Approvals Central Conditional Approvals 34 Create Supplier Invoice (Check Request) – Key Changes • Check requests are referred to as Supplier Invoice Requests in Workday. • Vendor setup and check request are two separate processes in Workday. • Some departments may continue to internally transmit payment requests for processing to the Cost Center P2P AP Specialist through an electronic or paper form. • Additional approvers—known as Ad-Hoc Approvers—can be selected from specific roles related to the business process. • Workday will allow setting a future invoice date. 35 Create Supplier Invoice (Check Request) • Search to see if Vendor already exists and validate that information is up-to-date • Create New Vendor or modify existing Vendor information if needed • Create Supplier Invoice Request • Defaults todays date (can add future date) • Pick Yale from Drop Down • Type in Vendor Name and choose from list • Pick Remit to Connection • Enter Amount, Supplier Reference number, Special Handling if applicable and memo Create Supplier Invoice (Check Request) • Always choose Service • Enter Spend Category • Enter Amount Create Supplier Invoice (Check Request) • • • • Enter Country of Activity Enter COA Enter Memo Attach backup & Click Submit Process PO & Non-PO Invoices (AP Worklist) Workday@Yale Process PO Invoice: Future State Detailed Process Flow Submit PO Invoice Run Supplier Accounts Match Process Supplier or YPPS Review and Edit Invoice Variation Exceptions Cost Center P2P Invoice Specialist Review / Approve Foreign Services Cost Center Approver 10K Central AP Analyst Review / Approve Review / Approve Cost Center Approver 1K Cost Center Approver Ulimited1K Optional Grant Award Grant Manager Workday Activity Department Conditional Approvals Tax Review Needed Tax Manager Embargoed Countries OFAC Compliance Asset Trackable Line, or Business Asset Accounting Perform Settlement Process Process payment to Supplier Account Payable Settlement Specialist Business Asset Accountant Central Conditional Approvals 40 Process PO Invoices – Key Changes • In Oracle, the AP Worklist user accesses invoices on-hold in order to review, modify, validate receipt of goods and submit them for approval. In Workday, these transactions will be sent directly to the Workday Inbox of the Cost Center P2P Invoice Specialist. • Once the invoices are processed, they route to the Cost Center P2P Approver – 1K. If the transaction is greater than 1K, an additional approver is needed. Ad-Hoc Approvers can be added as anytime. 41 Process Non-PO Invoice: Future State Detailed Process Flow Cost Center Approver 1K Review / Approve Foreign Services Review / Approve Submit Invoice Supplier or Department Process Invoice in Kofax Accounts Payable Data Entry Specialist Invoice created in Workday Review / Edit Supplier Invoice Cost Center P2P Invoice Specialist Cost Center Approver 10K Review / Approve Cost Center Approver Ulimited1K Optional Subaward Spend Category Central AP Tax Review Needed Asset Trackable Line, or Business Asset Accounting Controller Offices Embargoed Countries Perform Settlement Process & Generate payment to Supplier Account Payable Settlement Specialist OFAC Compliance Grant Manager Workday Activity Department Conditional Approvals Central Conditional Approvals 42 Process Non-PO Invoices – Key Changes • OK2Pay invoice are referred to as Non-PO Invoices in Workday. • Workday allows you to create PO’s (by using specific Requisition Types) that will require department review and approval on all invoices processed against that PO. • Our goal is to reduce the number of Non-PO invoices when at all possible. Workday will still allow them to be processed similar to how they are today. 43 Supplier Invoices Invoices Processed against a PO that require approval will create Tasks in the Cost Center P2P Invoice Specialist Workday Inbox. Supplier Invoices Supplier Invoices Information on Terms and Taxes, and applicable Invoice Reference Information The matching summary will provide you with the reason this invoice needs review and approval. In addition, the invoice is attached and readily accessible. Supplier Invoices Chose the Match Exception Override reason and Click OK. Section Title What’s Next Goes Right Here • Workday@Yale • Overview Workday@Yale Training Training Guide Quick Guide (QG) Auditorium Session Instructor-Led Training (ILT) Coaching/Clinic Session Web Simulation Web-Based Training Support You will have support! • Local Workday Gurus are embedded in your department • Workday.yale.edu provides access to quick guides, web-based training, and additional supporting documentation • Yale Shared Services (YSS) will provide tier-one helpdesk support through the Finance Support Center (FSC) • Heightened support will be provided from July through October What’s Next • Become an ambassador of change • Grow your network and take some time to meet other Local Workday Gurus • Topics for next Knowledge Building Session • User Acceptance Testing April 17 – May 19 Testers who are selected will be notified soon • End User Training begins May 22 (tentative) Local Workday Gurus are encouraged to attend training that is specific to their business area This will help you to continue to become comfortable with the content • Local Workday Guru Preparation for Go-Live begin June 5 (tentative) 51 Questions & Discussion Workday@Yale
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