About Us...
Escales International is a Destination Management Company
and a Wholesaler based Beirut, Lebanon, with active
offices in:
Company Background
 Experienced organization established in 2007
 Physical offices in multiple markets and destinations
 Own contracts + Connections with major Suppliers
 Own Ground Handling Team
 Multi-Segments operation (FIT – Groups – VIP...)
 Own FIT Online Reservation System
 24/7 Support team
Market Segments
 Leisure for individuals and groups.
 Conventions & Incentive Groups.
 Wellness sessions and Thalassic Therapy.
 Themed programs for individuals and groups.
 Airline Crew accommodation.
 Corporate group accommodation.
 “A La Carte” programs for VIP clients.
 In land transportation and logistics.
 Luxury products, Yachts, Private jets, privatization of
trains…
Our Services
 Hotel booking
 FIT for Individuals on
B2B Basis
 Furnished apartments
 MICE and Leisure groups
 In land transportation
 Ground Handling
 Luxury car rental with drivers
 Corporate Group
accommodation
 Organized tours
 Airline Crew
accommodation
 Conference venues
 Personalized VIP clients
accommodation
 Restaurant reservations
 Logistics
 Team Building and outdoor
activities.
 Gala Dinners and Entertainment's
 And many more…
Hotels Inventory
Over 120,000 Hotels in more than 190 countries with 3
types of inventory:
 Direct Static FIT Contracts in most requested
destinations in Europe
 Direct Dynamic Contacts Worldwide
 XML connections with multiple suppliers
Guaranteed availability at the best rate possible!
Ground Handling
 Sightseeing Tours for individuals or groups.
 Transfers or day-use luxury cars with qualified multi
language skilled drivers.
 Transportation in deluxe air-conditioned coach for
groups.
 VIP Meet and Assist service at the airport or station
(upon arrival & departure).
 Private jets and yachts.
Our Key to Success
 Experience
 Market Awareness
 Partners and Contacts
 Dedication
 Uniqueness
Added Values
 Perfectly trained and experienced team, with multi-
language skills, flexible and constantly available.
 Tailor-made packages and services.
 Perfect knowledge of the market, destinations and
products.
 FIT department with 24/7 service and follow up.
 Direct contracts with Allotments and Freesale.
 Group department with our own Group Handling team.
 Transfer and day use with our own cars in hottest locations.
 VIP department with years of experience dealing with royal
families.
State of the art Online Reservation System
We provide all our clients a Complete User Friendly and
Reliable Online reservation system, with full backup
and support 7 days a week.
System Training and Support
In order to help our clients to maximise their benefits
from our system, we offer a complete set of training
and support:
 On site Location
 Off site Location / Fam trips
 Online training and support
Customer Service
 One of our main differentiation point is our after sale
customer service.
 A reliable team that will answers all your inquiries
promptly and effectively.
 Issue resolution is our trade mark! No customer is left
to handle any booking issue on their own.
Our Strength
 Competitive rates for all the services.
 Key contacts in most hotels.
 Perfect management of last minute bookings.
 Adaptation and reactivity on all type of requests
according to the nature of Market & Segment.
 Fast confirmation for required services.
 Detailed and fast proposals for individual or group
requests.
 Personalization of services and personal assistance.
What we are offering
 Benefit from our extensive experience in the market,
and have an onsite sister company in top destinations
 Share our Contracts and allotments in most demanded
hotel properties
 Training for operation and Sales
Our Approach
A relationship based on key elements:
 Trust and understanding of your organization’s needs
and wants.
 Unwavering loyalty and always advising the best
alternatives.
 Established
associations
and
personalized
relationships with major hospitality groups.
Our Commitment
 To become an extension of your organization and part
of your team.
 To provide results that always
commitments and your expectations.
exceed
our
Thank you for your interest in