18 March 2008
Leadership for improvement
Gren Kershaw
Chief Executive – Conwy & Denbighshire NHS Trust
The Safer Patient Initiative
The story so far…
So what makes a winning Team?
So what makes a winning Team?
• Organisation
• Leadership
• Effort and
Commitment
So what do we need to do?
Get organised!
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CEO as the leader
Establish Executive accountability
Sign up the Executive Team
Manage “1000 lives” as a project
Select your enthusiasts
So what do we need to do?
Demonstrate visible leadership
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Item 0 on every agenda
Safety is a top subject wherever you are
Safety walkrounds
Organise your communication
Accountability through to the Board
So what do we need to do?
Huge effort
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Teach staff about safety skills
Use the tools that are available
Measure, measure, measure
Bring in patient stories at all levels
Get everyone to think patient safety
So what makes a winning Team?
• Organisation
• Leadership
• Effort and
commitment