Team Performance Workout Team Production Employees Organization FINAL REPORT ABC Corporation Date 1.31.2014 This report is based on the responses given in the Extended DISC® Personal Analysis and Team Performance Workout questionnaires. This report should not be the sole criterion for making decisions about this team. The purpose of this report is to provide supporting information for the team, it’s leaders, and organizational management. Analysis prepared by Onward Education and Training, LLC and it is protected by Copyright. Licensed to: Lodestar Advisory Partners Form Rev. 1/28/2014 “Extended DISC® is a registered trademark of Extended DISC N.A., Inc. © Copyright Lodestar Advisory Partners, 2010 -2014 All Rights Reserved Team Performance Workout About This Team Production Employees ABC Corporation 1.31.2014 Brief Description of This Team Team Performance Workout Sample Report – This information is to be provided by the team’s leadership This Team’s Mission Team Performance Workout Sample Report – This information is to be provided by the team’s leadership Beneficiaries of This Team’s Work Product Team Performance Workout Sample Report – This information is to be provided by the team’s leadership -2- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Mission-Aligned Behavioral Competencies Production Employees ABC Corporation Behavioral Competency 1.31.2014 Importance Thinks, decides, and acts fast Encourages participation and discussion Sets goals, enforces deadlines, and establishes standards for achievement Organizes and tracks activity; creates rules and procedures Works logically, methodically, and independently Offers advice and positive guidance to others Works carefully; takes pride in his/her preicision and accuracy Works to resolve disagreements, reduce conflict, and encourage colleagues Tracks and drives the completion of milestones as planned and scheduled Actively searches for and introduces new ideas and points of view Emphasizes measurement and sets objective standards for quality control Works at a steady pace Works at maintaining team morale and customer satisfaction Discourages perfectionism; pushes for on-time completion Willing to pitch in and help others to do their work Engages, excites, and energizes people Takes the initiative, and demands initiative from others Continually perfects his/her own work, techniques, and methodology Enforces workplace discipline Develops and delivers inspiring presentations 1 – Very Important 2 – Somewhat Important 3 – Not Important Team Performance Workout Sample Report This information is to be provided by the team’s leadership -3- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Understanding DISC Behavioral Styles Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Conscientiousness Reserved “Sensing” Dominant Decisive, tough Strong-willed Competitive, demanding Independent, self-confident Logical, careful Formal, disciplined Precise, follows rules Withdrawn, shy Does not express opinions Gets stuck in details Does not take risks Aggressive, blunt Self-centered, overbearing Exceeds authority Calm, steady, careful, patient Good listener, modest Trustworthy Talkative, open, sociable Enthusiastic, energetic Persuasive Resists new ideas Does not express opinions Does not seek change Stubborn Active “Intuitive” Flamboyant, frantic Careless, indiscreet Excitable, hasty Loses sense of time People Orientation “Feeling” Steadiness Influencing C D -4- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout DISC Behavioral Competencies Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Conscientiousness • Fact-based, Detailed Analysis • Defining, Following Methodology • Fact-Finding, Research • PMO (Metrics) • Research • Quality Control • Engineering, Detailed Design Reserved “Sensing” • Process, Compliance • Maintaining Community • Building Morale, Consensus • PMO (Steady Pace, Consensus) • Teaching and Mentoring • Supporting People, Caregiving • Applied Science • • • • • • • • • • • • • • Dominant Planning, Scheduling, Managing Operations Selling (1st Call) Managing and Directing PMO (Driving and Scheduling Action) Development Directing Change Engineering Active “Intuitive” nd Persuading, Selling (2 Call) PMO (Inspiring Action) Championing, Evangelizing Change Presenting, Marketing Coaching and Inspiring Conceptual (High-Level) Design Innovation, Intrapreneurship People Orientation “Feeling” Steadiness Influencing C D -5- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout DISC Communication Styles Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Conscientiousness • • • • • • Reserved “Sensing” • • • • • • Dominant Evidence, Facts Fact-based Analyses Details Observations, Measurements Governance (Rules) Instructions • • • • • • • Agreements, Principles Compliance, Conformity Peoples’ Responsibilities Experiences, The Past Proofs One’s Team • • • • • • Practical Goals Oneself Hard values Results Deadlines, Schedules Governance (Authority, Org. Structure) Change Active “Intuitive” Ideas, Lofty Goals Peoples’ Engagement in Their Roles Team Spirit Positivity, Optimism The Future Oneself People Orientation “Feeling” Steadiness Influencing C D -6- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout This Team’s Natural Behavioral Styles Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Logical, careful Formal, disciplined Precise, follows rules Decisive, tough Strong-willed Competitive, demanding Independent, self-confident Withdrawn, shy Does not express opinions Gets stuck in details Does not take risks Aggressive, blunt Self-centered, overbearing Exceeds authority Active “Intuitive” Reserved “Sensing” Calm, steady, careful, patient Good listener, modest Trustworthy Talkative, open, sociable Enthusiastic, energetic Persuasive Resists new ideas Does not express opinions Does not seek change Stubborn Flamboyant, frantic Careless, indiscreet Excitable, hasty Loses sense of time People Orientation “Feeling” C D -7- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Understanding Team Dynamics Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Conscientiousness Dominant Stress triggered by… • Blunt criticism of work process • Feeling summarily dismissed • Denied or stolen credit • Unfair distribution of work May present as… • Withdrawal • Off-Target “Silo” behavior • Overthinking • Inflexibility, Rigidity Stress triggered by… • Feeling lectured, esp, in detail • Hostile peer competition • Unexpected interruptions • Delayed or denied results May present as… • Boredom • Emotionalism, aggression • Overstepping boundaries • Harsh criticism, dismissiveness Active “Intuitive” Reserved “Sensing” Stress triggered by… • Unreasonable deadlines or work demands • Being criticized in front of others • Argumentative environment May present as… • Rigid “by the book” compliance • Active or Passive insubordination • Taking work lightly • Loss of focus, slacking off Stress triggered by… • Exclusion or rejection • Unreasonable timetables • Micromanagement • Blunt personal criticism May present as… • Polarizing gossip • “Clique” formation • Procrastination • Histrionics, “catastrophism” People Orientation “Feeling” Steadiness Influencing -8- © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Understanding Team Dynamics Production Employees ABC Corporation -9- 1.31.2014 © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Understanding Natural and Adapted Styles Production Employees ABC Corporation C 1.31.2014 D N Leadership Style Target <name> DSC A N This is your Natural behavioral style, which remains fairly stable, but not rigid, over your lifetime. It is the style that is the most comfortable for you. In Extended DISC, this is summarized graphically in Profile II. A This is your Adjusted or Adapted behavioral style. Learned rather than innate behavior, your adaptive style shows how you believe you must adjust your behavior to meet the demands of your present environment. In Extended DISC, this is shown in Profile I your name <name> DISC In the following DISC diagrams your Natural and Adaptive behavioral styles will be Leadership indicated as shown: N A Style Target These are your Team’s behavioral Targets. Set by your team’s and organization’s leaders, they identify their perception of certain behavioral norms for your team. Note that there may be more than one target on your Team Performance Workout report. - 10 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout This Team’s Natural and Adapted Styles Production Employees ABC Corporation - 11 - 1.31.2014 © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Profile of Team’s Subjective Adaptation Production Employees ABC Corporation - 12 - 1.31.2014 © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout This Team’s Behavioral Targets Production Employees ABC Corporation 1.31.2014 ABC Corp. Style Target Jack K DSC Lisa B DSC - 13 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout This Team’s Alignment With the Targets Production Employees ABC Corporation 1.31.2014 ABC Corp. Style Target Jack K DSC Lisa B DSC - 14 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Understanding DISC Team Roles Production Employees ABC Corporation - 15 - 1.31.2014 © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Attitudes Toward Teamwork Production Employees ABC Corporation Cooperative 1.31.2014 Competitive Individual Contributors Tasks People Team Contributors Assertiveness - 16 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout This Team’s Roles and Alignment Production Employees ABC Corporation 1.31.2014 ABC Corp. Style Target Jack K DSC Lisa B DSC - 17 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Summary Production Employees ABC Corporation 1.31.2014 Assurer (C+S) - Thorough, prudent, accurate, pensive, quiet, doesn't tell his/her own opinion, does things the way they should be done Changer (D) - Reforming, straight, decisive, impatient, tough Knows what they want, makes quick decisions Communicator (C+I) - Friendly, accurate, justifying, modest, open, understands different opinions, tells why things are how they are Developer (C+D) - Centered on the facts, creative, demanding, analyzing, distant Produces brand new ideas, demands a lot from everybody Doer (S) - Careful, smooth tempered, trustworthy, calm, doesn't try to attain the impossible, wants to help others Influencer (D+I)- Vivid, idea rich, talkative, spontaneous, restless Talks people on to their side, acts on instinct Participator (I+S) - Pleasant, friendly, calm, helpful, doesn't put oneself first, understands people Planner (D+S) - Prudent, target-minded, demanding, systematic Holds on to their outlook, goes where they want Specialist (C) - Seeks perfection, pedantic, pertinent, inquiring Examines why things are why they are, notices details Stimulator (I) - Extrovert, open, sociable, jovial Makes things happy, ready to go along - 18 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Assurer Production Employees ABC Corporation 1.31.2014 An Assurer (C+S) is thorough and calm and concentrates on her own work. She doesn't like when people disturb her, and she doesn't really disturb other group members herself either. She dreads mistakes and wants to do her own work at her own pace. Other group members find her to be precise and accurate and someone who observes everything, but is also quiet and keeps to herself. In reality she is a considerate person and often doesn't have time to speak out until the conversation has already proceeded. She finds it extremely important to know what the group expects from her and how they want her to reach that. She doesn't find it very nice to get into unknown areas without the support of her own group and without knowing the subject in question. She wants matters to proceed systematically and she doesn't tolerate surprises unless their effects to the overall context are deliberated upon carefully. She doesn't find it important to be actively involved in the company of others but she feels it important that she has a group she knows she can rely on for help if needed. Attitude Toward Teamwork • An important means to delegate tasks correctly • Getting everybody to take responsibility • A way to make the right decisions Role on the Team • Things get done • Recognizing possible errors • Staying on schedule Role as Decision Maker • Helps rather than makes decisions • Makes sure of all possible outcomes to begin with • Delays as long as possible Role as a Motivator • Motivates by giving information • Holds on to one's own responsibility • Often forgets motivation Role as Contributor • An extremely trustworthy performer • Enters into one's matter carefully • Stays on the same thing a bit too much Supporting the Team’s Goals • Things get done • Recognizing possible errors • Staying on schedule Convergent Roles Specialist (C), Doer (S) Divergent Roles Influencer (D+I), Changer (D), Stimulator (I) - 19 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Changer Production Employees ABC Corporation 1.31.2014 A Changer (D) is the group's “lone wolf” who wants to control himself and his own actions. He doesn't worship figures or titles but believes that he is above that. He has an answer ready for most questions and he isn't afraid to give his opinions. Some of the group's members see him as underestimating the others r even as being frightening. In reality he wants the others to show him first what they can do and only after that give them his attention and acceptance into his. He is constantly looking for challenges and he isn't afraid of the unknown. Repetitious details and routines bore him quickly. He wants to be in the front line developing new things and creating something unique. He finds it very unpleasant to admit defeat and to go back. As a goal oriented person he is ready to adapt himself into new groups and situations quickly and he doesn't recall past memories with longing. Attitude Toward Teamwork • Real waste of time • A lot of idle talk • A means to get information from others Role on the Team • Carries through one's own message • Decides what they talk about • Challenges to a debate Role as Decision Maker • Wants to participate in decision making • Makes courageous decisions • Doesn't always listen to others Role as a Motivator • Motivates with toughness • Rouses to a fight • Doesn't let you become exhausted Role as Contributor • Does it quickly and suddenly • Gets bored quickly • Does things their own way Supporting the Team’s Goals • The team doesn't get stuck • Brings something new to the group continuously • Puts an idea on the table and figures where the problems lie Convergent Roles Influencer (S+!), Planner (D+S), Developer (C+D) Divergent Roles Doer (S), Participator (I+S), Assurer (C+S) - 20 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Communicator Production Employees ABC Corporation 1.31.2014 A Communicator (C+I) is a sociable and genial person who also has an ability to understand the group's rules and regulations. She has an excellent ability to make boring matters interesting. She seeks change but not at the expense of people or the organization. The group members find her very genial and "easy" but on the other hand a little mysterious and evasive. In reality she wants to avoid aggression and conflict and she doesn't want to guide other people's matters. She is afraid of arguments, which is why she doesn't reveal all of her own feelings to people. She likes the fact that in a group people know what they are expected to do. Meeting different kinds of people in positive matters is pleasant to her. Investigating things and deliberating different points of view as well as creating ideas is pleasant to her, even if she doesn't always want to further those matters forcefully within a group. Attitude Toward Teamwork • A pleasant way to meet people • A place to ask and get information • A means to ensure a good atmosphere remains Role on the Team • Carries through one's own message • Decides what they talk about • Challenges to a debate Role as Decision Maker • Cautiously and willingly gives responsibility to others • Emphasizes the meaning of information • They want to hear everybody's opinion to begin with Role as a Motivator • Motivates with toughness • Rouses to a fight • Doesn't let you become exhausted Supporting the Team’s Goals • The team doesn't get stuck • Brings something new to the group continuously • Puts an idea on the table and figures where the problems lie Role as Contributor • Wants to avoid errors • May stay to discuss and think • Gets bored if the job gets too routine Convergent Roles Stimulator (I), Specialist (C) Divergent Roles Changer (D), Doer (S), Planner (D+S) - 21 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Developer Production Employees ABC Corporation 1.31.2014 A Developer (C+D) is a very issue-centered and rational person. Even in a group he emphasizes his own individuality, sees things his own way and doesn't let other people enter his own sensitive areas. He likes an opportunity to develop, plan and create something new. A person like this acts according to facts - not so much feelings. Other group members see him as someone who knows his business and requires a lot from himself, but is also criticizing and particular. In reality he just doesn't believe in one truth, and every time people get excited he fears that they lose the ability to think rationally. That is why he usually wants to find something from a matter that others haven't found. He doesn't want to share his tasks with others because he doesn't believe that the others can do them the way he wants them done. He finds it important not to identify himself with 'the masses' because he believes in his own uniqueness. Attitude Toward Teamwork • Inefficient way to do things • A means to get more information for oneself • Sociable people's way of avoiding work Role on the Team • The one who makes analytical summaries • Maker of new interpretations • Manager of one's own special field Role as Decision Maker • Wants to have the last word • Takes notice of facts - not wishes • Doesn't take part in joint discussion Role as a Motivator • People's own matter to motivate themselves • Gives oneself possibility to develop • Motivates by leaving in peace Supporting the Team’s Goals • Continuous evaluation of one's own work result • Clear opinions and reasons • A lot of new thoughts Role as Contributor • Does everything in one's own area • In one's own estimation doesn't do overly easy work • Doesn't settle for staying put Convergent Roles Changer (D), Specialist (C) Divergent Roles Participator (I+S), Stimulator (I), Doer (S) - 22 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Developer Production Employees ABC Corporation 1.31.2014 A Doer (S) is a calm person. She does her work at her pace and does not like people who unnecessarily harass or rush her. The Doer appreciates reliability, justice, familiar people and situations where one does not have to act or be overly excited. Others find her extremely reliable and calm but also slow and uncertain. In reality her apparent slowness is due to the fact the Doer wants to do things in a reliable manner and in a way that does not bother others. The Doer does a lot of invisible work for the benefit of others. Preparing for tasks takes more time for her than for most people. She does not mind to start recurring tasks. Even when focusing on her responsibilities, the Doer enjoys being a part of a tight group that offers security. Because the Doer prefers familiar surroundings, she tends not to get involved with many different kinds of groups. Attitude Toward Teamwork • An extremely important way to work • A means to ensure that everything goes right • Creates safety - everybody helps everybody Role on the Team • Takes responsibility for anything they do • Holds on to joint contracts • Stays in the background Role as Decision Maker • Does not want to be the first one to decide • Promotes prudent decision making • Knows what isn't worth deciding Role as a Motivator • Creates calmness and reliability • A cautious person who needs to be motivated • Shows willingness to help Role as Contributor • Manages to stay with one's own work • Follows a given work pattern • Also emphasizes other people's sense of responsibility Supporting the Team’s Goals • Promises are kept, unnecessary risks aren't taken • Even-paced work • Pace is slowed when necessary, isn't erratic Convergent Roles Planner (D+S), Participator (I+S), Assurer (C+S) Divergent Roles Changer (D), Influencer (D+I), Developer (C+D) - 23 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Influencer Production Employees ABC Corporation 1.31.2014 An Influencer (D+I) is someone who creates ideas and wants to proceed and who has a good ability to influence the other group members. She doesn't stay in one place hesitating and deliberating but believes in her own instinct and spontaneity. She likes change and taking part in many different kinds of groups, situations and roles. Other group members see her as an open and sociable person but somewhat superficial and self-absorbed. In reality she is just so full of action that she doesn't have time to stop and deliberate other people's worries, even if she would like to. She likes to bring out her own opinions and tries to persuade others onto the side of her group. She isn't a very patient listener. She has to stand out in a group somehow; she finds it awful to be an average person in an average group. Concentrating on one thing is difficult for her because she is a lot better at thinking up ideas and starting them than finishing them. Attitude Toward Teamwork • A means to get people's attention • A way to get the group motivated • A possibility to delegate boring routines away Role on the Team • The one who gives a push to a conversation • The one who introduces new thoughts • The one who stops hesitation Role as Decision Maker • Wants to make quick decisions • Brings up decisive ideas • Doesn't analyze all the alternatives Role as a Motivator • Creates group enthusiasm • Motivates by speaking • Supports and encourages Role as Contributor • Aims at simplicity • Doesn't stay deliberating • Applies rules Supporting the Team’s Goals • The group is able to be renewed doesn't get stuck • Group's atmosphere stays open • Includes people Convergent Roles Changer (D), Stimulator (I) Divergent Roles Doer (S), Assurer (C+S), Specialist (C) - 24 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Participator Production Employees ABC Corporation 1.31.2014 A Participator (I+S) is a pleasant and friendly conversationalist who likes to be with a familiar group. He likes exchanging thoughts and feelings before getting into action. He finds it important that everyone in the group gets to perform and express their own feelings. Other group members find him a person who is easy to be with and who is honest towards everyone but also a person who doesn't really speak his/her honest opinion. In reality he just finds it extremely unpleasant to bring up matters which would offend the other person, especially if they have to be justified. He likes doing and being together with others. He doesn't mind it if he has to guide, help or listen to other group members. Setting his own advantage as first place is not so important to him as the fact that the group works well together. He certainly doesn't want to decide on the other group members' matters. Attitude Toward Teamwork • An extremely important and efficient way to work • A way to ensure everybody does what they should do • Making sure that the group stays together Role on the Team • The one who finds compromises • A listener and a helper • The one who participates and is present Role as Decision Maker • Makes decisions, at most, after having heard others • Wouldn't want to be in a decision making position • Makes cautious decisions Role as a Motivator • Understands people extremely well • Manages to discuss and listen • Brings up positive thought Role as Contributor • Does what has promised to do • Doesn't always manage to stay away from the others • Is able to act according to other people's instructions Supporting the Team’s Goals • Taking notice of everybody's opinions • Treating people equally • Enough discussion and exchanging thoughts Convergent Roles Stimulator (I), Doer (S) Divergent Roles Developer (C+D), Changer (D), Specialist (C) - 25 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Planner Production Employees ABC Corporation 1.31.2014 A Planner (D+S) is an extremely methodical and systematic person who wants to know where the group is going and how to get there. She seeks development and change but wants them to take place with care and consciousness. She likes it when people behave in a business-like manner while working in the group and treat serious matters seriously. She doesn't understand joking when the time is wrong. Different kinds of group members find her reliable and balanced but also stubborn and of principle. In reality she just wants to make sure that nothing unexpected will happen. That is why she often takes a negative viewpoint in the beginning to changes other people may suggest. She finds it very important that she stands behind her words and she trusts that other group members do the same as well. She likes to work hard on her assignments because she doesn't find it easy to leave things half done. Attitude Toward Teamwork • A means to ensure the correct assignment of tasks • A forum to deliver information • Important from the point of view of the organization Role on the Team • Critic and questioner • Defender of principles • Analyzer of things Role as Decision Maker • Makes principle decisions • Wants grounds for the decisions • Wants to accept decisions Role as a Motivator • Shows commitment • Doesn't always remember to encourage • Is sometimes too inflexible Role as Contributor • Manages to concentrate on the issue • Doesn't give up easily • Acts according to the instructions Supporting the Team’s Goals • Things don't stay unfinished • The group doesn't get lost on the wrong trackPeople aren't treated unfairly Convergent Roles Changer (D), Doer (S) Divergent Roles Stimulator (I), Communicator (C+I), Specialist (C) - 26 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Specialist Production Employees ABC Corporation 1.31.2014 A Specialist (C) attends to his own matters carefully and lets others take care of their own business. He finds it important to do his work as thoroughly as possible. Time and other people's pressure don't bother him - he has set himself his own quality criteria which he strictly follows. In the group he is seen as someone who knows his business and someone who secures everything carefully, but is also therefore isolated and separated from reality. In reality he is a shy person, so he doesn't always find the right words and requires a lot from himself. He doesn't want to speak out until he is absolutely certain about his ideas. When he gets ready to make his points, not many people have the patience to attend to it as carefully as needed to understand him. He wants to know what leads to what and what kinds of requirements have been given to each in the group. He doesn't always feel that it is important to be with the other group members. It is more important that the other group members don't compromise the quality of his work. Attitude Toward Teamwork • Most of it is a useless waste of time • A means to calm those who rush • Suppose it's good for others but not for me Role on the Team • The one who calmly takes care of one's own business • Gets into a conversation only at important moments • Doesn't always manage to get enthusiastic Role as Decision Maker • - Takes a stand only when the matters concern him/her • Prepares an issue bit by bit to the end • Doesn't often want to take part Role as a Motivator • Believes that everybody motivates themselves • Gives all the information needed when asked • Creates instructions for everyone Role as Contributor • Reliable but still continuously thinking • Enters into one's matter with care • May be inflexible about changing one's habits Supporting the Team’s Goals • Analyzing things to the end • Avoiding unnecessary risks • Sticking to an organization's rules Convergent Roles Developer (C+D), Communicator (C+I), Assurer (C+S) Divergent Roles Stimulator (I), Influencer (D+I), Participator (I+S) - 27 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Descriptions of Team Roles - Stimulator Production Employees ABC Corporation 1.31.2014 A Stimulator (I) is an extremely open and positive person who wants to see - and sees good in every person in the group and in every situation. She seeks positive opportunities and steers away as far as possible from all negative situations. She lives through her emotions and is also able to influence other people's emotions. Group members find her positive and someone who makes friends easily but also superficial and too slack. In reality she wants to take part in many things and she doesn't find it necessary to analyze every single thing thoroughly. She knows that reality is, however, different from what we plan it to be. She likes it when she is included in all the group's matters and the fact that there are a lot of things happening around her. She doesn't usually say straight up what's on her mind if she feels that it annoys the other person or if it would lead to an unpleasant conversation. She likes bringing up new ideas and meetings where new ideas are created. Attitude Toward Teamwork • A means to maintain contact with people • An important channel for giving data • A positive way to motivate Role on the Team • The one who discusses and chats • The one who brings up new thoughts in a positive manner • The one who maintains a good atmosphere Role as Decision Maker • Wants people to decide things together • Doesn't want to close the lid on final decisions • Wants a solution that everybody is happy with Role as a Motivator • Manages to spend time with people • Ponders one's words so that they have a good impact • Talks a lot and tells stories Role as Contributor • Can't manage to enter into routine tasks • Does when there are other people doing • May stray from assigned work Supporting the Team’s Goals • Good atmosphere • New thoughts • Being together Convergent Roles Influencer (D+I), Participator (I+S), Communicator (C+I) Divergent Roles Specialist (C), Developer (C+D), Assurer (C+S) - 28 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Team Action Plan – Suggestions Production Employees ABC Corporation 1.31.2014 Task Orientation “Thinking” Conscientiousness • Simplify your explanations. • Consider emotional context. • Recognize and respect deadlines. • Inform with empathy. • Make efforts to engage with others. • Pick up the pace, accept estimates. • Take plausible shortcuts. Reserved “Sensing” • Respond flexibly to pressure. • Respect goals as well as “the rules.” • Control your meetings. • Be mindful of “small talk.” • Find and use objective metrics. • Consider creative alternatives. • Temper diplomacy with directness. • Recognize that life isn’t always fair. • • • • • • • • • • • • • • Dominant Inform, don’t lecture; teach, don’t criticize. Ask open questions, don’t cross-examine. Immediately share credit, deflect praise. Keep private conversations private. Express respect for others’ ideas. Catch people doing things right. Treat everyone equally; don’t play favorites Active “Intuitive” Focus. Curb your enthusiasm. Deliver it. Stop improving it. Check it for mistakes. Set realistic expectations… • For yourself and in others. Want it? Ask for it. Shift from “Idea” words to “action” words. Temper trust with accountability. People Orientation “Feeling” Steadiness Influencing C D - 29 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Objective Adaptation – Team Action Plan Production Employees ABC Corporation or L, M, H Y, N Team Member Jones, John Priority Leader? M Y 1.31.2014 Adaptive Behavior Offer criticism calmly and only in private My “short fuse” sometimes creates staff problems for me, particularly with my “I” and “C” -syle team contributors. Smith, Jane H N Become a better listener I tend to cut people short or try to finish their sentences for them. I need to listen carefully to what they say. Then, to demonstrate I’ve heard them, I should use some form of what they told me in the next thing I say to them. - 30 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC Team Performance Workout Objective Adaptation – Team Action Plan Production Employees ABC Corporation 1.31.2014 L, M, H Y, N Team Member Priority Leader? Adaptive Behavior - 31 - © Copyright 2010-2014 Lodestar Advisory Partners. Licensed to Lodestar by Onward Education and Training, LLC
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