Learn Continuously – Recommended Resources
The IEX Model
“Foundations For Transformation: Linking Purpose, People and Process” – IEX White Paper
Crosswalk Between Baldrige Framework, Shingo Model and IEX – Webinar recording
S-Curves and Evolutionary Change
After the Clockwork Universe, Sally Goerner
Global Mind Change, Willis Harman, 1998
Design In Nature, Adrian Bejan and J. Peder Zane
“Evolving World View: Implications For All Industries, Including Healthcare” – IEX White Paper
Lean history and key thought leaders
W. Edwards Deming
“If Japan Can, Why Can’t We?” NBC program, June 1980. “I think people here expect miracles. They think
they can go to Japan and copy. But they don’t know what to copy.”
Out of the Crisis, W. Edwards Deming
The New Economics, W. Edwards Deming
Lean Enterprise Institute
The Birth of Lean, Koichi Shimokawa and Takahiro Fujimotoa, Editors.
Bodies of Knowledge Behind the Principles
Theory of Knowledge
The Knowledge-Creating Company, Ikujiro Nonaka and
Hirotaka Takeuchi
“The Concept of ‘Ba’: Building a Foundation For Knowledge
Creation,” Ikujuro Nonaka and Noboru Konno
Neuroscience (including “working-memory and hard-wire
memory”)
Quiet Leadership, David Rock
Thinking, Fast and Slow, Daniel Kahneman
“It Takes an Enterprise” presentation by Dr. Ed Chaplin at
2014 Deming Institute Conference.
“My Stroke of Insight” Jill Bolte Taylor, TED Talk.
The Brain That Changes Itself, Norman Dodge
“Backwards Brain Bicycle” SmarterEveryDay Video
Knowledge About Variation
Understanding Variation: The Key to Managing Chaos, Wheeler, Donald.
“Understanding and Managing Variation”, Mike Stoecklein, recorded webinar.
“Understanding and Misunderstanding Variation in Healthcare”, Mike Stoecklein, recorded webinar.
“Understanding and Misunderstanding Variation in Healthcare”, Mike Stoecklein, Deming Research Seminar
Paper.
Systems Thinking (Including Focus on Purpose)
“How Thinking Works” Derek Cabrera, TED Talk
“The Big Theory of Everything” Derek Cabrera, TED Talk
Systems Thinking For Curious Managers, Russell L. Ackoff with Herbert J. Addison and Andrew Carey
No Contest, Alfie Kohn
Start With Why, Simon Sinek
“A Unifying Theory of Systems Thinking with Psychosocial Implications”, Derek Cabrera, Laura Cabrera and Erin
Powers, Wiley Online Library.
Systems Thinking Made Simple, Derek and Laura Cabrera
Systems Thinking, Youtube video about key concepts from Derek and Laura’s book.
6 Year Old Boy Seeks Smiles, Youtube video
Getting the Right Things Done, Pascal Dennis
Managing To Learn, John Shook
A3 Problem Solving for Healthcare, Cindy Jimmerson
“My Year of Saying ‘Yes’ to Everything,” Shonda Rhimes, TED Talk.
A3 Problem Solving: Applying Lean Thinking, Jamie Flinchbaugh
Psychology (including Behaviorism, Psychological Safety and Asking Questions)
Punished By Rewards, Alfie Kohn
BJ Fogg’s Behavior Model
Leadership Vertigo, Max Brown and Tanveer Naseer
Driving Fear Out of the Workplace, Kathleen Ryan and Dan Oestreich
“10 Ways to Have a Better Conversation,” Celeste Headlee, TED Talk.