SAA VMPD policy and procedure pertaining to code 1, J, K valid 20 April 2009. Ref: MV Rev Acc
AUTHORISED BSP AGENTS USING SAA (083) VMPDS
In order to ensure that all our stations and our trade understands SAA’s
requirements pertaining to the VMPDS and PTA service charge the following
section must be understood.
How does the VMPD work?
Step 1: The Travel Agent access the IATA VMPD located on the IATA BSPLink site.
(Travel agents must only contact IATA for BSPLink and VMPD system support. SAA will
not entertain any system related question as this is an IATA product.)
Step 2: The Travel Agent selects the SAA 083 Carrier Identification Plate (CIP) in the
drop down box and insert the user ID and Password as provided by IATA.
Step 3: SAA will only permit and process VMPDs for Prepaid Ticket Advice (PTA)
(“Reason for issuance code”: 1) and Deposits/ Down Payments (“Reason for issuance
code”: J) (will be used for Group deposits) and Agent Refund Voucher will be replaced
with Refundable Balances (“Reason for issuance code”: K). The Travel Agent must check
/ select the applicable box (example for PTA select in the Reason for Issuance code drop
down select code 1), and insert all details (same details to be completed as when writing
out the "old" VMPD. The only difference is that the Travel Agent is now typing the details
into the applicable boxes and still needs to complete all the boxes as per the IATA
Ticketing Handbook instruction). Therefore the VMPD replaces the manual handwritten
VMPD.
The Refundable Balances VMPD (code K) may be used where an electronic ticket
requires reissue and there is a refundable balance the VMPD may be issued as an
Agents Refund Voucher in accordance with carrier policy in order to account for the
residual amount. Such VMPD may then only be processed as a refund via BSPLink in
accordance with current procedures.
Do note:
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The Reason for Issue box (the box under the name field) will default to code 50 –
Specified Miscellaneous Charges Order.
Note: The XP PTA Service Charge (R228 including VAT for Domestic
Travel and R200 for International Travel which must be reflected on
the "service charge/tax on VMPD box” of the VMPD) will be applicable on all
PTAs. It is important to ensure that the "service charge/tax on VMPD box" is
completed at time of the VMPD mask creation as no subsequent changes will
be permitted.
Travel Agents may not insert or reflect their own service fees on any 083 SAA
validated document.
The XP PTA Service Charge is at all times non-refundable.
The VMPD for PTA must reflect the Equivalent currency and amount.
The VMPD remarks must be completed with the entire reservation details and
applicable fare breakdown or if applicable for additional collection PTAs, the old fare
breakdown and the new fare breakdown must be reflected in the Remarks field. For
excess baggage the route and weight and rate must be specified.
NO printed VMPD presented will be accepted at any airport. Only the SAA PTA
process will be permitted.
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SAA VMPD policy and procedure pertaining to code 1, J, K valid 20 April 2009. Ref: MV Rev Acc
Once all the information is completed on the VMPD screen the Travel Agent must select
the “submit” option which will conclude the transaction (save and submit) and the system
will allocate a system generated VMPD number. Do note no check number is reflected on
the VMPD form and serial number therefore the agent must use the IATA check digit
module 7 to calculate the check digit which will be required at time of ticketing.
Step 4: FOR GROUP DEPOSITS AND PTA TRANSACTIONS: The Travel Agent
must ensure to manually insert the VMPD details into the PNR in order for the airline
(SAA) to see the details in the OSI remarks field. The standard SAA
BSPZA PTA request procedure will still apply. The Travel agent may now use the VMPD
Group Deposit fee as part payment for the Group Tickets / E-Tickets.
It is important to note that none of our SAA ticketing offices (worldwide) will accept copies of VMPDs due to the possibility of fraud. Only PTAs will be
applicable and the XP service charge will therefore also be applicable.
In Other BSPs (not BSPZA): For our other BSP Markets the same rules will apply for
the acceptance of VMPDs only once each Market has been authorized and approved by
the Head of Revenue Accounting as each Market must first be set up with a responsible
user and e-mail address at the receiving SAA station as our station must first verify
each VMPD number against the e-mail / BSPLink report, received as per office set up
prior to processing. The XP PTA Service Charges will be applicable in each BSP market
as per their standard fee.
Note:
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Groups Tickets can now be issued against a VMPD.
VMPD for date change/ upgrade will not be permitted if not issued as a PTA. Do
note that the XP PTA Service Charge will apply. ADMs will be issued for non
collection of the XP PTA Service Charge.
Paper documents may be issued in exchange for E-tickets. All exchange
documentation must be attached to the audit coupon of the e-ticket and forwarded to
BSP as per the standard process as SAA scans all exchange documents and also
use the exchange documents for the verification of the billing.
SAME DAY Cancellation / Void requests for VMPDs as per the IATA BSPLink
procedure. Should an agent fail to use the facility provided by IATA, the
standard BSP refund process will apply.
Please note all VMPDs issued are binding and should unauthorised utilization of
the VMPD take place an ADM will be issued to recover any financial losses to the
airline.
No SAA BSPlink enhanced user is permitted to change any reason for issuance
code(s). SAA only permits the usage of code J, K and 1.
Your only contact person in SAA for PTAs:
Brian Seutloadi will process all SAA PTAs. His PTA queue is QE/JNBSA0025/80 and his
telephone number is +27 11 978 3600 and his fax number for PTA refund authorities is
+27 (0) 866304573.
Please note that SAA PTAs only process PTA (code 1) for:
 Non – Interline E-ticketing routes
 Non – E-ticketing Code Share flights
 Infant tickets on Non – E-ticketing Code Share flights
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SAA VMPD policy and procedure pertaining to code 1, J, K valid 20 April 2009. Ref: MV Rev Acc
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Additional collections (Non – E-ticketing routes)
Excess Baggage (International and Domestic)
Note: No prepaid ticket will be processed to the USA/Australia or any foreign carrier if travel is
within 72 hours, and to all other destinations within 48 hours.
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Once the PTA is completed the booking must be queued to the prepaid ticket
office.
GALILEO = QEB/18I/20
AMADEUS – QE/JNBSA0025/80C0
WORLDSPAN = CALL TO PLACE ON QUEUE
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