Position Description: Senior Project Manager (a) Position Number(s) 005687/ 004809/005878/005891 Manager’s Role Title Corporate Business Program Manager Business Group Business Services Manager Once Removed IS Program and Project Delivery Level of Work VI SA Water Hierarchy Level Direct Report’s Role Title(s) Not applicable 1.1 Purpose (Unique value add) Provide full and complete management of complex and multiple IS projects including project plans, scope definition, timelines, quality definition, assurance and financial control. Ensure projects are delivered within agreed quality, cost and schedule whilst maintaining the agreed project management standards and consistency ensuring delivery achieves all customer requirements. 1.2 Objectives The objectives (maximum 6) of this role are to: Lead complex IS project delivery from concept (Initiate) to business case (Full Financial Review) through to finalisation (Close) on time, on budget, to scope and to quality parameters specified whilst ensuring projects remain compliant with the Corporate Project Management Methodology, IS Methodology, IT policies and standards. Ensure projects are delivered in accordance with the agreed outcomes and business benefits. Project team formation against resource demand and management within a matrix organisation structure and the procurement and management of third party suppliers. Manage risk analysis with appropriate mitigation and contingency plans and issue capture, assessment and management with appropriate resolutions. Ensure stakeholder management and communications management, including comprehensive status reporting to various stakeholders. Version 2.00 01/07/16 Issued For Official Use Only Page 1 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) SA Water 1.3 Shared Organisational Goals As a member of the Business Services Group you are collectively accountable for delivering our goals and objectives. Version 2.00 01/07/16 Issued For Official Use Only Page 2 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) Version 2.00 01/07/16 Issued For Official Use Only SA Water Page 3 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) Version 2.00 01/07/16 Issued For Official Use Only SA Water Page 4 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) SA Water 1.4 Key Accountabilities Select relevant objectives from section 1.3 of this PD: Our Strategy 2016-2024 (also available on the AquaNet) and add them to the table as key accountabilities. The key accountabilities (minimum 4 and maximum 6 including the mandatory ones), of this role are: Key Accountabilities Output/Measures Mandatory accountability: Implement the direction set by your people leader. Complete specific tasks allocated. Contribute effectively to the team ensuring efforts are aligned toward achieving team goals Collaborate effectively to ensure team goals are achieved by providing input into decision making and problem solving. Actively contribute to creating a culture of service excellence. Put safety above all else Be aware of and apply roles and responsibilities in accordance with WHS Roles and Responsibilities Procedure. Take responsibility for the safety and wellbeing of yourself and others including your own fitness for work (e.g. under the influence of drugs, alcohol and/or fatigue). Completes all tasks in line with the Corporate Project Management Methodology Compliance to Corporate Project Management Methodology. Compliance to IS Delivery Methodology. Mandatory accountability: Compliance to project server requirements. Compliance to policies and procedures. Deliver projects on time, on budget and of an acceptable quality Achieve all key project performance baselines. Ensure management reports are completed and submitted when required. Identify areas to improve delivery efficiency. Provide excellent customer service Demonstrated ability to build ongoing positive relationships with key customers and stakeholders to ensure workable business and technical solutions and the delivery of excellent customer service. Effective management of all project resources, including people Works closely with stakeholders to review new or existing technologies with the aim of improving services or cost of ownership. Ensure that Operational Level Agreements (OLA’s) are developed and monitored between technical groups. Forms effective teams. Demonstrated ability to work with peers to assist in the consistent delivery of projects. Version 2.00 01/07/16 Issued For Official Use Only Page 5 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) SA Water 1.5 Behavioural Competencies Uphold SA Water’s Values: Put safety above all else Act in the best interests of customer and the community Seek and apply better ways Respect our people Be trustworthy Behavioural Competencies Behavioural Expectations Customer Focus Anticipates needs of customer and follows through. Makes decisions that take into account value for customer. Speaks up and identifies problems arising. Collaborate for Success Works co-operatively with others to achieve the best outcomes. Maintains effective working relationships with others in the team and across the business. Treats people in an honest, courteous and respectful manner. Self-Management Focuses on delivering services despite challenges. Presents ideas clearly and concisely. Is responsive to the changing needs of our customers and business by adapting to change. Achieve Results Takes personal responsibility for mistakes and learns from them. Looks for ways to continually improve and finds better ways. Focuses on achieving outcomes using good judgement and quick decisions that lead to business success. Safety Culture Puts safety first when making decisions. Adheres to safety processes and procedures and reports when things are ‘not right’. Openly communicates ways of improving safety. Version 2.00 01/07/16 Issued For Official Use Only Page 6 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) SA Water 1.6 Knowledge, Skills and Experience Foundation knowledge, skills, experience and qualifications Essential or Desirable Formal qualifications in Project Management Essential Formal qualifications in IS, Engineering or other appropriate discipline or equivalent Desirable PMBOK or Prince 2 Accredited Essential A strong customer service and work ethic Essential Ability to plan and meet deadlines Essential Strong understanding of IS project management methodologies, tools and governance Essential Ability to manage stakeholder and team member expectations Essential Ability to budget and manage to a budget Essential Broad technical knowledge to engage and supervise project resources as required in the area of IS projects Essential Ability to lead a team and provide direction Essential Issue resolution and management Essential Manage IS project risks Essential Conversant in systems engineering practices and quality management Essential Version 2.00 01/07/16 Issued For Official Use Only Page 7 of 8 Uncontrolled copy when printed or downloaded Position Description: Senior Project Manager (a) SA Water 1.7 Key Stakeholder Relationships Chief Information Officer Level 2 and Level 3 Managers SA Water employees Internal audit Government agencies as required Consultants and vendors 1.8 Special Conditions Flexible hours and some after hours as required, some intra and interstate travel. Template: Position Description - L6-L7 Employee Version 3.00 21/06/16 -Document ID: SAWT-HR-0023 Version 2.00 01/07/16 Issued For Official Use Only Page 8 of 8 Uncontrolled copy when printed or downloaded
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