University of Birmingham Risk, uncertainty and governance in megaprojects : a critical discussion of alternative explanations Sanderson, Joseph DOI: 10.1016/j.ijproman.2011.11.002 Document Version Publisher's PDF, also known as Version of record Citation for published version (Harvard): Sanderson, J 2012, 'Risk, uncertainty and governance in megaprojects : a critical discussion of alternative explanations' International Journal of Project Management, vol 30, no. 4, pp. 432-443. DOI: 10.1016/j.ijproman.2011.11.002 Link to publication on Research at Birmingham portal General rights When referring to this publication, please cite the published version. Copyright and associated moral rights for publications accessible in the public portal are retained by the authors and/or other copyright owners. 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Jul. 2017 Available online at www.sciencedirect.com International Journal of Project Management 30 (2012) 432 – 443 www.elsevier.com/locate/ijproman Risk, uncertainty and governance in megaprojects: A critical discussion of alternative explanations Joe Sanderson ⁎ Department of Management, School of Business, University of Birmingham, Birmingham, B15 2SQ, UK Received 25 March 2011; received in revised form 16 November 2011; accepted 22 November 2011 Abstract This article critically discusses different explanations for the performance problems exhibited by many megaprojects, and examines the proposed governance solutions. It proposes a three-fold typology of explanations and solutions by examining authors’ epistemological assumptions about decision-maker cognition and about decision-maker views on the nature of the future. It argues that despite important differences in their epistemological orientation, these explanations share an acceptance of the notion of actor farsightedness. It concludes that this encourages them to focus on governance in megaprojects, made forms of organization designed ex ante, and to ignore governing in megaprojects, spontaneous micro-processes of organizing emerging ex post. Identification of this gap adds support to calls by projects-as-practice researchers for a broadening of research to encompass the actuality of projects. A new line of enquiry within this broad projects-as-practice agenda is suggested. © 2011 Elsevier Ltd. APM and IPMA. All rights reserved. Keywords: Megaprojects; Governance; Risk; Uncertainty; Farsightedness; Projects-as-practice 1. Introduction Governance has become an increasingly popular theme in the project management literature. This reflects a widening of focus away from the purely technical and operational tasks that need to be fulfilled to deliver project outcomes, to encompass a much greater interest in how interactions between the multiple actors responsible for undertaking those tasks are organized and coordinated (see, for example, Atkinson et al., 2006; Clegg et al., 2002; Flyvbjerg et al., 2003; Miller and Lessard, 2000; Pitsis et al., 2003; Pryke and Smyth, 2006; van Marrewijk et al., 2008; Williams et al., 2009; Winch, 2001, 2009). Kloppenborg and Opfer (2002) describe this in terms of an increased focus on stakeholder identification and management. This reorientation in the literature has coincided with the increasing popularity over the last 25 years of a project form variously described as the megaproject (Flyvbjerg et al., 2003; ⁎ Tel.: +44 121 414 7489; fax: +44 121 414 3217. E-mail address: [email protected]. 0263-7863/$36.00 © 2011 Elsevier Ltd. APM and IPMA. All rights reserved. doi:10.1016/j.ijproman.2011.11.002 van Marrewijk et al., 2008), the large engineering project (Miller and Lessard, 2000), or the service-led project (Alderman et al., 2005). These labels are applied to very large-scale projects with several shared features: the project delivers a substantial piece of physical infrastructure or a capital asset with a life expectancy measured in decades; the client is often a government or public sector organization; the main contractor or consortium of contractors are usually privately-owned and financed; the contractor often retains an ownership stake in the infrastructure/asset after the construction phase is completed – typically as a minority shareholder in a special purpose vehicle (SPV) – and is paid by the client for the service that flows from the asset's operation or use over a number of years. It is this final feature, commonly associated in the literature with the notion of public-private partnership (Skelcher, 2005), that most differentiates such infrastructure projects from those undertaken in the years before the mid-1980s. These characteristics, associated with what Crawford and Pollack (2004) call ‘soft’ projects, are deemed to create exceptional challenges for project managers. There are high levels of complexity along various dimensions (Remington and Pollack, 2007), the potential for significant conflicts of interest between the wide variety of public and private sector stakeholders J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 (Alderman et al., 2005; Clegg et al., 2002), and the need to make decisions and to act under conditions of uncertainty as well as risk (Atkinson et al., 2006; Loch et al., 2006). There is substantial evidence that these challenges are proving somewhat intractable, often leading to substantial cost overruns, delays in completion and failure to deliver against the objectives used to justify projects (see, for example, Eden et al., 2005; Flyvbjerg, 2009; Flyvbjerg et al., 2002, 2003; Miller and Lessard, 2000; NAO, 2006, 2009; Williams, 2005, 2009). It might seem somewhat paradoxical, therefore, that megaprojects have become increasingly popular in recent years (Williams, 2009). A willingness to take on these challenges is attributed by some to what Bauman (1998) has called the ‘Great War of Independence from Space,’ suggesting that infrastructure enhancements are playing a key role in reducing distance and therefore friction between actors in different parts of the world (Flyvbjerg et al., 2003). This article discusses how a number of different writers seek to explain the significant performance problems exhibited by many megaprojects, and critically examines their suggested governance solutions. The key aims are to provide a broad categorisation of different types of explanation and associated solutions, and to identify any significant commonalities between explanations. This is achieved by examining each author's fundamental epistemological assumptions about decision-maker cognition and about decision-maker views on the nature of the future (risky or uncertain). The use of epistemological foundations as a basis for categorising different explanations of megaproject performance is inspired by the work of the Rethinking Project Management Network (Cicmil et al., 2006; Winter et al., 2006). The different ways in which these epistemological assumptions might be handled are examined in the next section, in order to elucidate some spaces within which the selected texts can be categorised and critiqued. Three types of explanation are identified and discussed in the subsequent section. The key insight derived from the discussion is that despite important differences in their epistemological orientation these three types of explanation share an acceptance of the notion of actor farsightedness, albeit differently conceived. It is concluded that this acceptance encourages these explanations to focus on governance in megaprojects – forms of organization designed ex ante – and to ignore governing in megaprojects — micro-processes of organizing emerging ex post. The possibility that changes in governance might occur and the nature of any change as a project proceeds are therefore downplayed. A call is made for future research to include a greater focus on project governing, conceiving it as spontaneous order rather than something that is designed or made (Chia and Holt, 2009). The argument here, though, is not that a focus on governing should replace a focus on governance, but rather that there should be an appreciation of both levels of analysis. It is acknowledged that governing exists in the context of governance and that the two are mutually constitutive. The paper thus adds to calls made by other researchers for a broadening of research to provide a richer understanding of the actuality of projects (Cicmil et al., 2006; Hällgren and Söderholm, 2011) and suggests a way in which this broader agenda can be taken forward. 433 2. Epistemological spaces for categorising and critiquing alternative explanations The argument proposed here is that a proper critical discussion of any explanation requires attention to its underlying assumptions about what we can know about the nature of the world. Without attention to important differences in these assumptions it is hard to gain proper purchase on sometimes rather subtle differences between explanations in approach and emphasis. While this might seem a somewhat obvious point, it is by no means universal practice for academic writers to be reflexive, to critically examine and justify their epistemological assumptions. As Williamson (1985: 44) notes, for example, ‘many economists treat behavioural assumptions as a matter of convenience’ and subscribe to the opinion that ‘the realism of the assumptions is unimportant and that the fruitfulness of a theory turns on its implications.’ This paper, by contrast, adopts the position taken by those working within the Rethinking Project Management Network (Cicmil et al., 2006; Winter et al., 2006), who call for greater research attention to the actuality of projects and in doing so place their epistemological assumptions about the lived experience of project actors explicitly in centre stage. For these researchers, fruitful theorizing is not about making abstract, universal knowledge claims, but about ‘integrative pragmatic theory and the development of social knowledge and wisdom relevant to the context of project management practice’ (Cicmil et al., 2006: 676). 2.1. Decision-maker cognition Inspired by the ‘cognitive approach’ to project risk and uncertainty proposed by Winch and Maytorena (2011), we focus on three alternative conceptions of decision-maker cognition: optimizing, optimizing within limits, and satisficing. These are presented in Table 1. There is no suggestion that this represents an exhaustive treatment. There are also substantial bodies of work dealing with spontaneous or unintentional rationality in the emergence of various macro-level legal and economic institutions (cf. Hayek, 1967; Kirzner, 1973; Menger, 1963), and in the evolutionary processes operating within and between firms (cf. Alchian, 1950; Nelson and Winter, 1982). The focus here, however, is restricted to those types of cognition that impute conscious intention to actors, because explanations in the existing project governance literature tend to emphasize conscious decisions about organizing in projects. Table 1 Assumptions about decision-maker cognition. Cognition Category 1: optimizing All decision-makers have unlimited time, information and cognitive capacity, and make choices that maximize their best interests Cognition Category 2: All decision-makers operate within constraints of limoptimizing within limits ited time, information and cognitive capacity, but still maximize their best interests within those limits Cognition Category 3: All decision-makers operate within constraints of satisficing limited time, information and cognitive capacity, and make choices that satisfy their aspiration levels 434 J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 In its essentials, the optimizing form of cognition assumes that decision-makers have perfect information about the range of options that are potentially available to them, and that they are able to fully assess these options and discriminate between them in a way that allows a utility maximizing choice to be made. This reduces decision-making to a cost-free, calculative act in which the objective probability of, and utility associated with, all future paths is known at the outset. The decisionmaker is cast as a superhuman, super-computer with unlimited time and unlimited cognitive capabilities (Selten, 2001). Although this view has been widely recognized as a normative ideal (Schoemaker, 1982), particularly given the findings of experimental research into the psychology of decision-making which identify severe limitations on the cognitive capabilities of real human beings (Gilovich et al., 2002; Kahneman et al., 1982), the core idea of utility maximization still retains a strong appeal for many economists and decision theorists. There is a pervasive or paradigmatic belief (Schoemaker, 1982; Winch and Maytorena, 2011) that ‘the behaviour of human beings is approximately described by the theory of full rationality’ (Selten, 2001: 14). This assumption of approximate validity supports the entire edifice of Bayesian decision theory and its many variants, all of which posit subjective expected utility maximization (Savage, 1954; Schoemaker, 1982; von Neumann and Morgenstern, 1944). The two alternative views of decision-maker cognition presented in Table 1 are both associated in the literature with the term ‘bounded rationality.’ This was first used in the seminal work by Simon (1947). Simon's main concern was to understand the impact of cognitive and resource limitations (time, money, knowledge) on the decision-making process. His core proposition was that decision-makers are ‘intendedly rational, but only limitedly so’ (Simon, 1947: 24). This is seemingly simple, but it is an idea that has been interpreted very differently by different writers. Economists like Sargent (1993), Stigler (1961), and Williamson (1985) have placed greater emphasis on the ‘intendedly rational’ clause and downplayed the impact of cognitive and other limitations. This leads to the assumption that decision-makers still make an optimizing (maximizing or minimizing) choice, even though they undertake a limited search for alternatives and for information to help them choose between those alternatives. This emphasis on optimizing within limits produces some rather questionable arguments, however. Williamson (1985), for example, argues that managers are fully capable of aligning governance mechanisms with transactions in a way that economizes on (minimizes) transaction costs, while implicitly accepting that it is not feasible for all possible governance mechanisms to be considered because of the limits on search. But how is the properly minimizing choice to be made without an exhaustive search for alternative mechanisms? As Gigerenzer and Selten (2001: 5) observe ‘this attempt to model limited search leads to the paradoxical result that the models become even less psychologically plausible’ because ‘the desire for optimization is retained.’ It has been forcefully argued that the true legacy of Simon's work is seen in models that treat decision-making as a process of ‘satisficing’ (Selten, 2001). Such models are most closely associated with the organisational decision-making tradition of the Carnegie School, which characterises decision-making as a socially constructed, iterative learning process (Cyert and March, 1963; March and Simon, 1958). There is also some overlap here with Weick's (1979) work on sense-making in organizations. Unlike the optimizing and the optimizing within limits views, this conception takes into account the organizational context within which decision-makers are operating, embracing the complexities, ambiguities and conflicts of organizational life. Simon (1955) described decision-making as a search process guided by aspiration levels. An aspiration level is a goal (e.g. a certain level of cost or a delivery date) that must be reached or surpassed by a decision alternative. Decision alternatives are not given at the outset, but must be found in a search process limited by constraints on time, money and cognitive capacity. The idea that decision-makers undertake a limited search process is superficially similar to that articulated by the optimizing within limits view, but it differs in one crucial respect. Here the search process only continues until a satisfactory alternative is found. The need to make an optimizing choice is abandoned in favour of settling on the first choice that satisfies or surpasses the decision-maker's aspiration level. Other better alternatives might exist, but instead of seeking those out decision-makers are assumed to apply a number of simplifying heuristics or ‘fast and frugal rules’ (Gigerenzer and Selten, 2001: 9). There is evidence that the simple heuristics associated with satisficing can be as effective as the kind of complex statistical models that optimizing implies (Gigerenzer and Selten, 2001; Martignon and Laskey, 1999). 2.2. Decision-maker views on the nature of the future: risky or uncertain? The literature addressing megaprojects overlaps significantly in its concerns with that dealing more generally with risk and uncertainty. The defining characteristics of megaprojects combine to produce an environment in which the stakes, financial, economic and social, are so high that there is an understandable desire to ‘analyse and rationalise the future implications of pursuing a particular action before deciding to act’ (Broadbent et al., 2008: 41). As Atkinson et al. (2006: 691) suggest, ‘the whole raison d'être of project management is to remove (or substantially reduce) uncertainty about meeting specified objectives.’ Many texts on the megaproject phenomenon therefore typically devote significant attention to techniques and models that are designed to identify, assess and ultimately manage the risks and uncertainties associated with such endeavours (cf. Flyvbjerg et al., 2003; Loch et al., 2006; Miller and Lessard, 2000; Williams et al., 2009). The problem is that few of these texts give full consideration to the vital prior questions of whether, and if so how, risk differs from uncertainty. Instead, there is a tendency to conflate these terms and to use them interchangeably, which in effect means that uncertainty is either treated in the same way as risk or ignored (Froud, 2003; Perminova et al., 2008). There is a real danger therefore that a whole range of potentially very significant issues is silenced in the decision-making process, and a tendency to focus on operational planning and control to the detriment of J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 strategic issues (Atkinson et al., 2006; Broadbent, et al., 2008; Ward and Chapman, 2003). The discussion here provides a corrective to this tendency by drawing out the key distinctions between risk and uncertainty. This is based on the seminal contributions of Keynes (1937) and Knight (1921) and subsequent clarifications and extensions by other authors (cf. Davidson, 1991, 1995; Froud, 2003; LeRoy and Singell, 1987; Perminova et al., 2008; Runde, 1998; Shackle, 1955; Winch and Maytorena, 2011). The categorization presented in Table 2 adopts the same subjectivist position employed by Winch and Maytorena (2011), which means that the distinctions drawn relate to states of mind – views about the future – rather than future states of nature. According to Knight (1921) the concept of risk falls into two distinct categories based, as shown in Table 2, on a priori probability and statistical probability. The common feature in both cases is that decision-makers are assumed to be able to assign objective probabilities to a known range of future events or outcomes. The main difference, however, is that while probability in Risk Category 1 is mathematically derived (e.g. the probability of throwing a six with a perfect die is 1/6), probability in Risk Category 2 is calculated on the basis of empirical data about a certain class of events in the past (e.g. the probability of being involved in a fire). Based on this distinction Knight (1921: 215–16) makes two further important observations. First, that the ‘mathematical or a priori type of probability is practically never met with in business, while the [statistical type] is extremely common;’ second, that ‘the statistical treatment [of probability] never gives closely accurate quantitative results.’ Knight thus accepts that in the case of Risk Category 2 there will necessarily be a degree of judgment about whether a particular future event or outcome is likely to be sufficiently similar to a certain class of past instances to be grouped with those for the purposes of calculating a probability. Winch and Maytorena (2011: 357) make the same observation, referring to Savage's ‘notion that the relevance of the available dataset for the current decision situation remains a subjective judgment.’ This suggests that the ‘objective’ probabilities associated with Risk Category 2 can be deemed broadly accurate, but never precise in the same way as ‘throws of a perfect die or spins of well-calibrated roulette wheels’ (Runde, 1998: 541). Nevertheless, as McGoun (1995) has observed, this reference class problem has been largely ignored in the orthodox economics literature for the sake of calculative convenience. It is assumed that the future will be (more or less) like the past, or as Davidson 435 (1995: 107) puts it ‘[f]uture outcomes are conceived as merely the statistical shadow of the past and current price signals.’ Decisionmakers are thus able to proceed on the basis that their actions will lead to (relatively) predictable outcomes and an optimizing orientation is possible. The first category of uncertainty in Table 2 is associated with what Knight (1921: 225) calls ‘estimates’, which he relates to situations in which ‘there is no valid basis of any kind for classifying instances.’ This means that although decision-makers face a known range of possible future events or outcomes, it is impossible for them to calculate the objective probability of each because the events are so dissimilar as to prevent grouping into sufficiently large reference classes. These are what Winch and Maytorena (2011: 357) call ‘known unknowns.’ Uncertainty in this case is a function, as Thiry (2002) proposes, of a lack of relevant and reliable data. This definition of uncertainty is echoed by Keynes (1937: 113–14) who said that the sense in which he used the term was ‘that in which the prospect of a European war is uncertain, or the price of copper and the rate of interest twenty years hence…About these matters there is no scientific basis on which to form any calculable probability whatever.’ This does not mean, however, that Knight (1921) completely denies the relevance of probability to situations of uncertainty. Instead ‘Knight was at pains both to emphasize the distinction between objective and subjective probability and to stress that subjective probabilities apply even in situations of uncertainty’(LeRoy and Singell, 1987: 397). Runde (1998: 541) makes the same point when he comments that Knight seems to be thinking in terms of ‘a continuum of probability situations’ with a priori probability at one end and estimates linked to subjective probability at the other. As Knight (1921: 226) himself said, ‘Yet it is true…that a judgment of probability is actually made in such cases [under uncertainty]. The business man himself not merely forms the best estimate he can of the outcome of his actions, be he is likely also to estimate the probability that his estimate is correct.’ In situations of Uncertainty Category 1, then, decision-makers are assumed to use beliefs or expectations grounded in historical practice to estimate the likelihood (subjective probability) of various possible future events or outcomes. This approach is most commonly associated with Bayesian decision theory, which suggests that decision-makers are able to choose consistently among uncertain outcomes in a way that maximizes subjective expected utility (Dow, 1995; LeRoy and Singell, 1987). It is also the perspective that is adopted by transaction cost economics (Slater and Spencer, 2000). Table 2 Assumptions about decision-maker views on the nature of the future. Risk Category 1: a priori probability Risk Category 2: statistical probability Uncertainty Category 1: subjective probability The decision-maker's view is that they are is able to assign objective probabilities to a known range of future events on the basis of mathematically ‘known chances’, e.g. the probability of throwing a six with a perfect die is 1 in 6. The decision-maker's view is that they are able to assign objective probabilities to a known range of future events on the basis of empirical/statistical data about such events in the past, e.g. the probability of being involved in a building fire. The decision-maker's view is that they face a known range of possible future events, but lack the data necessary to assign objective probabilities to each. Instead they use expectations grounded in historical practice to estimate the subjective probability of future events — akin to scenario planning. Uncertainty Category 2: socialized The decision-maker's view is that they face a situation in which the nature and range of future events is unknown, not simply hard to understand because of a lack of relevant data. The future is inherently unknowable, because it is socially constructed and may bear little or no relation to the past or the present. 436 J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 There are good reasons, however, to be critical of this view of decision-making under uncertainty. As Kelsey and Quiggin (1992: 135) comment, for example, ‘one might expect people to have trouble assigning subjective probabilities in unfamiliar circumstances or when they have little evidence concerning the relevant variables.’ One can easily imagine such unfamiliar circumstances or such a lack of evidence in decisions associated with a complex, one-off infrastructure project (Froud, 2003). Atkinson et al. (2006) explicitly identify uncertainty in estimates as a major feature of complex or novel projects. This suggests that there might be another category of uncertainty beyond that envisaged by Knight. The problem with Uncertainty Category 1 is that it is really just an extension of Risk Category 2, based on the shared assumption that decision-makers face a known range of possible future events that can be ranked probabilistically. The only difference is in the accuracy and objectivity of the probability statements, which are a ‘matter of degree rather than a matter of kind’ (Runde, 1998: 542). This second category is described, as Table 2 shows, as socialized uncertainty (Froud, 2003; Slater and Spencer, 2000). In this case, decision-makers face a situation in which the nature and range of future events or outcomes is unknown and unknowable, not simply hard to predict because of a lack of relevant data. As Rotheim (1995: 65) observes, even where good information exists in the present it ‘cannot provide a serviceable guide to future outcomes where it is unreasonable to presume an unchanging reality.’ This links to the argument that the world is sometimes characterised by non-ergodic processes, which suggests that the future might in some circumstances bear little or no relation to the past or the present (cf. Davidson, 1991; Hicks, 1979). As Davidson (1991: 134) comments, ‘an environment of true uncertainty (that is one which is non-ergodic) occurs whenever an individual cannot specify and/or order a complete set of prospects regarding the future.’ This, he argues, is most likely if past events are seen as unique, such that it becomes ‘impossible to group past observations to form either subjective probabilities or relative frequencies’ (Davidson, 1991: 135). This category is broadly synonymous with the condition of ‘unknown unknowns’ identified by, for example, Loch et al. (2006), Taleb (2007) and Winch and Maytorena (2011). The future is assumed to be inherently unknowable in the present, because it is socially constructed and therefore transmutable. The future is seen as a created process shaped by the nature and pattern of decisions made now and in the future. The complex and ever-changing interdependencies in this pattern of decisions, in turn, impart radical indeterminacy to future outcomes. As Minsky (1996: 360) comments, ‘a myriad of independent agents make decisions whose impacts are aggregated into outcomes that emerge over a range of tomorrows.’ In this category of uncertainty, then, the core problem is not the difficulty of accessing relevant and accurate data on which to base decisions about the future. Rather, it is the fact that such data do not yet exist and that they will only exist once those decisions have been taken and their effects felt. Atkinson et al. (2006: 688) describe this in a project context as ‘uncertainty introduced by the existence of multiple parties.’ This socialized uncertainty does not, however, lead people to inaction. People still make decisions; they are ‘architects of the future’ (Slater and Spencer, 2000: 77). It is just that they have no way of knowing with any degree of precision where those decisions will take them. As Atkinson et al. (2006: 696) observe, this conceptualisation reflects ‘the actuality of projects as social processes requiring ongoing construction of the appearance of certainty and clarity in the midst of complex uncertainty and ambiguity.’ 3. Alternative explanations of megaproject performance 3.1. Text selection The process used to identify the texts discussed here was a version of snowball sampling, where an initial set of key selections led onto further selections (Scarbrough et al., 2004). The sampling involved an initial scan of the literature, both manually and electronically, using a number of predefined search terms: ‘megaprojects,’ ‘large-scale projects,’ ‘major projects,’ ‘complex projects,’ ‘governance,’ ‘risk,’ ‘uncertainty,’ and ‘performance.’ This initial scan identified three prominent strands of megaproject governance research, illustrated in Table 3. The decision was taken to focus on these, because there was substantial evidence of debate and cross-referencing between them. Also, subsequent scanning of the literature, following the logic of conceptual saturation (Guest et al., 2006), indicated that these were the best defined strands of research. Table 3 is organized around three substantive categories – arguments, solutions and assumptions – which enable a direct comparison of the main features of each type of explanation. The aim of the discussion that follows is to uncover both key differences and similarities between the different types of explanation. One obvious difference is that each explanation focuses on a different point in the project life-cycle. For all of the texts discussed it was relatively easy to identify the arguments and the suggested solutions for dealing with underperformance in megaprojects. In most of the texts, however, the underpinning epistemological assumptions remain largely implicit. Consequently the assumptions identified in Table 3, which draw on the conceptual categories discussed above and summarised in Tables 1 and 2, are based on an interpretation of what is most consistent with the logic of the argument being put forward. 3.2. Arguments The core argument advanced by Explanation Type A (cf. Davidson and Huot, 1989; Flyvbjerg, 2009; Flyvbjerg et al., 2002, 2003, 2005; Wachs, 1989, 1990) is that the performance of megaprojects is often disappointing, because non-viable projects are so regularly undertaken. It is suggested that those actors with a vested interest in seeing projects undertaken, typically politicians and contractors, engage in intentional and strategic rent-seeking behaviour to get projects approved and to win associated contracts. This rent-seeking behaviour takes the form of systematically under-estimating project costs, over-estimating project benefits and being over-optimistic with project scheduling. These under and over-estimates are not seen as an honest mistake or a function of poor technical skills and inadequate 437 J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 Table 3 A comparison of alternative explanations of megaproject performance. Explanation type A strategic rent-seeking behaviour Explanation type B misaligned and underdeveloped governance Arguments Project promoters and contractors regularly engage in intentional rent-seeking behaviour (under-estimating costs, over-estimating benefits) to get non-viable projects approved Solutions Legal requirement for thorough ex ante risk analysis and management plan; limit role of politicians to formulating and auditing public interest objectives; various ex ante measures to improve accountability of project decision-making Decision-maker cognition — optimizing Projects subject to processes of social construction and characterized by diverse and often competing cultures and rationalities problems result from normal day-to-day management practice Conscious design and creation at the front-end of Conscious design and creation at the front-end the project of mechanisms that enhance ex post of the project of a shared culture supported by governability; mechanisms must be appropriate to governance mechanisms to encourage the particular context of the project collaborative and coordinated behaviour Problems result from misaligned or underdeveloped governance arrangements incapable of handling the emergent turbulence inevitably associated with megaprojects Decision-maker cognition — optimizing within limits Decision-maker view of the future — Decision-maker view of the future — Risk Category 2 Uncertainty Category 1 Selected texts Davidson and Huot, 1989; Wachs, 1989, 1990; Miller and Lessard, 2000; De Meyer et al., 2002; Flyvbjerg et al., 2002, 2003, 2005; Flyvbjerg, 2009 Loch et al., 2006; Miller and Hobbs, 2009; Morris, 2009; Winch, 2009 (2001, 2009) Assumptions Explanation type C diverse project cultures and rationalities data. Rather, they are attributed to straightforward ‘deception and lying as tactics aimed at getting projects started’ (Flyvbjerg et al., 2003: 47). These authors argue that such rent-seeking behaviour is encouraged because the incentives to produce over-optimistic estimates of project viability are very strong and the disincentives relatively weak. Given the very lengthy time-frames that apply to megaproject development and implementation, there is a lack of proper accountability for project promoters, typically politicians, because they are often not in office when the actual viability of a project can be assessed. Getting a project approved will deliver significant political capital in the short-term, however. Similarly, it is argued that the accountability of contractors for their behaviour is weak, because the contractual penalties for producing over-optimistic tenders are often low compared to the potential profits involved (Davidson and Huot, 1989; Wachs, 1990). Turning to Explanation Type B (cf. De Meyer et al., 2002; Loch et al., 2006; Miller and Hobbs, 2009; Miller and Lessard, 2000; Morris, 2009; Winch, 2009), the core argument is that the underperformance of many megaprojects is best explained by the presence of incoherent, inappropriate or underdeveloped governance arrangements that are incapable of handling the risks, uncertainties and turbulence inevitably associated with these endeavours. In contrast to Explanation Type A, which looks primarily at the ex ante behaviour of vested interests, this line of argument places its emphasis on the ex post managerial challenges of coping with emergent and unforeseen turbulence. The complexity, scope and scale, and the long time frames of megaprojects are seen as major reasons for the significant turbulence experienced in most cases. Turbulence is seen to originate either from exogenous events in the broader macroeconomic, political, social and natural environments, or from endogenous events within and between the organizations directly involved in a project. In the latter case, emphasis is placed on contractual disputes and the breakdown of partnerships or alliances. Decision-maker cognition — satisficing Decision-maker view of the future — Uncertainty Category 2 Alderman et al., 2005; Atkinson et al., 2006; Clegg et al., 2002; Pitsis et al., 2003; van Marrewijk et al., 2008 The main conclusion of authors offering this type of explanation, then, is that megaprojects perform badly when they lack sufficiently robust and flexible governance arrangements with which to navigate and resolve such emergent issues. As Miller and Lessard (2000: 23) argue, for example, ‘[t]he presence of coherent and well-developed institutional arrangements is, without a doubt, the most important determinant of project performance. Projects shaped in incomplete and shifting arrangements have a hard time taking off.’ The discussion of the Channel tunnel case in Loch et al (2006: 212–18) makes the same links between governance arrangements that were inadequate for handling severe turbulence (political, technical, contractual) and unsatisfactory project performance. Finally, the core argument of Explanation Type C (cf. Atkinson et al., 2006; Clegg et al., 2002, 2006; Pitsis et al., 2003; van Marrewijk et al., 2008) is that megaprojects are typically characterized by multiple and diverse discourses, cultures and rationalities rather than by a singular, shared rationality as is assumed by more orthodox, technicist perspectives. This means that different actors within a project understand inputs to and outputs from the project in very different, incomplete and often competing ways. For example, the contractual documents and other boundary objects used to define and coordinate the roles and responsibilities of the project actors are often highly ambiguous in meaning (Alderman et al., 2005) and provide substantial scope for ‘language games’ leading to ‘contested action in complex, inter-organizational and professional disputes’ (van Marrewijk et al., 2008: 592). Similarly, megaprojects are seen to exhibit a number of ‘soft’ characteristics (Crawford and Pollack, 2004), wherein ‘multiple world views and perspectives are recognised and solutions are developed through negotiations and debate between multiple stakeholders’ (Atkinson et al., 2006: 692). In this type of argument, then, the performance problems of many megaprojects are neither a function of ex ante strategic and intentional rent-seeking behaviour, nor of an absence of adequate governance arrangements to deal with ex post turbulence. 438 J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 Instead, performance problems are an almost inevitable result of the normal day-to-day practice of managers trying to cope with an organizational environment that is complex, ambiguous and often highly conflictual. Much less attention is given to exogenous sources of turbulence than is the case in Explanation Type B. The focus here is said to be contextually grounded, looking in detail at actual practice within project organizations. As van Marrewijk et al. (2008: 592) comment, ‘[t]his approach recognises that project environments are subject to processes of social construction, in which participants construct a more or less stable working environment for themselves’. It is concluded that where project participants are able to construct a relatively stable environment, which promotes peaceful cooperation between differing cultures, there is a greater chance of good project performance. 3.3. Solutions For those authors representing Explanation Type A the core problem in megaprojects is a lack of mechanisms for enforcing proper accountability to prevent rent-seeking behaviour that leads directly to non-viable projects being undertaken. The solution for these authors, then, is to create well defined policies, procedures and institutional structures that strengthen the accountability of key project actors. Flyvbjerg et al. (2003: 107–24) provide perhaps the most comprehensive set of recommendations. They suggest, first, that there should be an explicit legal requirement for the relevant organization within the civil service to carry out a full risk analysis as part of an ex ante feasibility study for every megaproject. This risk analysis should be made freely available to all interested parties (public, parliaments, media, investors etc.) and a detailed risk management plan should be drawn up. Next, they suggest that there should be a clearer, less conflicting role for public sector actors, particularly politicians. Politicians should not act as project promoters or provide sovereign guarantees to private sector investors. Instead, their role should be limited to the formulation and auditing of the public interest objectives to be met by a project. Finally, the accountability of project decision-making should be improved by the greater involvement of stakeholder groups and civil society to ensure proper transparency; the use of detailed and measurable output (performance) rather than input specifications; the designing, ex ante, of a comprehensive regulatory and enforcement regime linked to the risk management plan; and the use of private sector risk capital as the major source of finance. For those authors representing Explanation Type B the core reason for underperformance in megaprojects is a lack of robust and coherent governance capacity or ‘governability’ (Miller and Floricel, 2000: 137). This is the capacity of project participants to cope with any turbulence that emerges over the life of the project. The principal set of solutions focuses, then, on the ex ante design of governance mechanisms. This is described as ‘planning for the journey rather than planning the journey’ (Miller and Lessard, 2000: 203), in contrast to the much more detailed risk analysis, risk allocation and planning proposed by exponents of Explanation Type A. Broadly speaking, these governance mechanisms are intended to build stronger, more cooperative and more flexible relationships between project participants. Examples might include an alliance ownership structure, combining balanced equity positions with a strong leader; financial guarantees from government to support project financiers; rendezvous clauses which make it possible to revisit parts of a contract by officially deferring to a later date discussion of matters on which agreement cannot be reached at the outset; integrated project teams with financial incentives to stimulate innovation; and multiple sources of finance to diversify dependencies (Miller and Floricel, 2000). There is also an explicit recognition, however, that the governance mechanisms selected and designed must be appropriate to the particular context and characteristics of a project (Miller and Floricel, 2000; Winch, 2009). Those texts representing Explanation Type C are much less instrumental than either Types A or B in their approach to the notion of ‘solutions’ to performance problems. Specific recommendations for generalizable best or even better practice are not typically offered, but potential solutions are still suggested by the linkages drawn between certain observed actions and outcomes. So, given that for these authors performance problems are a function of normal day-to-day complexity, ambiguity and conflict between the different cultures and rationalities represented within projects, solutions are about taming that complexity and ambiguity and channelling that conflict in more productive directions. This encompasses ‘generic management processes associated with building trust, sense-making, organisation learning, and building an appropriate organizational culture’ (Atkinson et al., 2006: 688). One such solution is identified in a series of articles reporting research on a project to build a 20 kilometre long tunnel under the area north of Sydney Harbour in the run up to the Olympic Games in 2000 (Clegg et al., 2002; Pitsis et al., 2003; van Marrewijk et al., 2008). These authors link the broadly successful delivery of this project – on time and only slightly over budget – to the decision at the beginning of the process to create ‘a project culture that was explicitly designed and crafted to encourage shared behaviours, decision-making, and values’ (Pitsis et al., 2003: 576). A number of governance mechanisms were used to underpin this collaborative project culture, including a formal statement of key values as a basis for resolving disputes internally and a risk/reward regime based on monetized key performance indictors (KPIs). The institutional element of project governance – the Project Alliance Leadership Team (PALT) – was explicitly created to be legally and spatially separate from the four parent organizations. The intention was ‘to produce a designer culture for the project rather than have it as an arena in which the various project organizations’ cultures fought for dominance (van Marrewijk et al., 2008: 595). Interestingly, there seems little to differentiate this potential solution from many of the consciously designed governance mechanisms suggested by Explanation Type B. There is one notable difference, however. Alongside this discussion of a designer culture there is a much more explicit and detailed focusing on the day-to-day practices of people within the project. Most significantly, based on observations from meetings of the PALT J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 the researchers arrived at the idea that the project was being managed through what they call a ‘future perfect strategy.’ It is suggested that managers dealt with the pressure to deliver an innovative project outcome in circumstances of extreme complexity, ambiguity and uncertainty by combining a forward looking projection of desired ends with a visualization of the means to achieve that projected future. This is differentiated from scenario planning on the basis that it is emergent and subject to constant revision rather than being explicitly scripted and grounded in past expectations (Pitsis et al., 2003: 574–75). While this is an important insight into practices on the ground, it seems reasonable to suggest that the real crux of this explanation still lies in the notion of a consciously designed project culture. The formal statement of collaborative values and monetized KPIs enshrined in the culture acted as powerful incentives, driving participants in the project to ‘think creatively and laterally to come up with solutions considered best for the project rather than merely to implement second-best solutions already known from previous projects’ (Pitsis et al., 2003: 577). It might be argued, then, that future perfect thinking was really a result of the context and incentives created by the designer culture rather than an independent explanatory factor. 3.4. Assumptions Each of the explanation types discussed here is based on a particular world-view within which a number of important epistemological assumptions are embedded. This discussion draws on the assumptions categorized in Tables 1 and 2. Explanation Type A is built on a view of world in which some actors are able to calculate the likely future path of a project, based on data from previous similar projects, and therefore could, if they chose to, produce an appropriate and comprehensive plan of action and associated governance structures and contractual documents to ensure a successful outcome. The core argument of this type of explanation is that these key actors consciously choose not to use this ability and instead opportunistically exploit information asymmetries by misrepresenting the future path of the project, in terms of costs, benefits, and schedule, to serve their own interests. In summary then, Explanation Type A sees actors as being prone to opportunistic behaviour; as being able to make choices that fully optimize that their own position (Cognition Category 1); and as having the view that project outcomes are calculable using statistical probability (Risk Category 2). The solutions suggested by Explanation Type A are, unsurprisingly, premised upon the same world view. The manifesto put forward by Flyvbjerg et al. (2003) is in essence an attempt to address politician and contractor opportunism by designing comprehensive ex ante governance arrangements containing institutional and legal mechanisms to enable more effective ex post monitoring and enforcement. Explanation Type A thus draws on the notion of what Williamson (1985: 67) calls ‘comprehensive contracting,’ wherein detailed analysis, planning and mechanism design in the pre-project stage are assumed to deliver better control in the project delivery stage. Future actions and their outcomes are assumed to be knowable in sufficient detail 439 in the present for them to be encompassed within unambiguous and legally enforceable (complete) contracts. Explanation Type B occupies the same conceptual landscape as transaction cost economics (cf. Williamson, 1985, 1996), and indeed Winch (2001, 2009) explicitly acknowledges his association with this school of thought. The world view here is similar to that advanced by Explanation Type A in that actors are assumed to be opportunistic, exploiting information asymmetries to achieve an advantage. As Miller and Lessard (2000: 22–3) note in their discussion of factors that might cause turbulence in a project, ‘[p]arties know that opportunistic actions pay off; agreements, community of interests, and reputation are then pushed aside.’ Unlike Explanation Type A, however, decision-makers are assumed to have cognitive and other resource limits on their ability to optimize and to operate in an environment in which project outcomes are often seen to be uncertain. The core argument is that projects experience difficulties primarily ‘because sponsors cannot rise to the managerial challenges of coping with unforeseen turbulence’ (Miller and Lessard, 2000: 22). This does not mean that the future is regarded as unforeseeable or unknowable, however, in the way that it would be under a socialized conception of uncertainty. Instead, the future is seen to be characterised by known unknowns (Uncertainty Category 1). Decision-makers find it difficult to assign objective probabilities to future project events, because they lack sufficient, reliable reference class data. Actors can though look into the future and discern possible events, including sources of turbulence, and assign a subjective probability to these events based on past experience. This assumption is intrinsic to the core solution offered by Explanation Type B, the ex ante design of appropriate and robust governance arrangements to enhance project governability. The idea that actors are able to consciously design and build governance arrangements that are appropriate to a project's particular context also assumes an optimizing orientation (Cognition Category 2), an echo of the discriminating alignment argument in transaction cost economics (Williamson, 1996). This alignment is explicitly associated, though, with decision-making as a limited search process. Governance options have to be discovered using ‘experience and judgement’ rather than being given at the outset (Miller and Floricel, 2000: 149). Finally, Explanation Type C inhabits a world-view in which project actors satisfice in their decision-making, because they have limited time, cognitive capacity and other resources (Cognition Category 3). Moreover, the future path of any project is seen to a significant extent as unknown and unknowable, because the environment of each project is socially constructed by a group of actors interacting as though for the first time (Uncertainty Category 2). Project performance problems are not attributed to actor opportunism in this case, but to simple self-interest seeking in the context of many different and competing cultures and rationalities, and to imperfect decision-making as a result of bounded rationality (incomplete knowledge). One of the governance solutions suggested in this category of explanation – a consciously designed project culture to encourage trusting and collaborative behaviour – reveals some interesting inconsistencies and tensions with the underlying world-view. On one hand we have actors who are assumed to satisfice under 440 J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 conditions of bounded rationality and who face a project future that is seen as largely unknowable. On the other we have the idea that the success of a project is intimately linked to the creation of a shared culture underpinned by a formal governance institution (the PALT) and explicit incentives to collaborate (monetized KPIs). The crucial point here is that the project culture and its supporting mechanisms are designed ex ante to deal with future events that are assumed to be unknowable in the present. The idea of a penalty/reward scheme based on measurable KPIs is perhaps the most obvious locus of this tension between conscious ex ante design and an unknowable future. How can meaningful targets, linked to a scale of financial penalties and rewards, be set for such performance indicators without appropriate benchmarks? Performance benchmarks are normally created by looking at historical data, but if it is assumed that the future is unlikely to reflect the past then this association breaks down. It is suggested that this tension was resolved in the Sydney Harbour tunnel case by using ‘future perfect thinking’ to imagine what various performance levels, from poor to outstanding, would look like so that actual performance could be subject to audit (Pitsis et al., 2003). It would appear, then, that to make sense of how the project was managed an assumption that the future is in many ways unknowable has been relaxed in favour of an acceptance of actor farsightedness. 4. Conclusion: from farsighted governance to spontaneous governing This paper has identified three distinct types of explanation for the performance problems that plague many megaprojects. The strategic rent-seeking explanation argues that project underperformance is a function of pre-planned opportunistic behaviour by key vested interests leading to the regular approval of nonviable projects (cf. Davidson and Huot, 1989; Flyvbjerg, 2009; Flyvbjerg et al., 2002, 2003, 2005; Wachs, 1989, 1990). The explanation that focuses on governance arrangements argues that performance problems are a result of misaligned or underdeveloped governance mechanisms, which in turn mean that project actors are unable to provide a sufficiently flexible and robust response to inevitable turbulence (cf. De Meyer et al., 2002; Loch et al., 2006; Miller and Hobbs, 2009; Miller and Lessard, 2000; Morris, 2009; Winch, 2001, 2009). Finally, the explanation that focuses on diverse and competing project cultures and rationalities argues that performance problems are an almost inevitable result of the organisational complexity, ambiguity and conflict facing project actors on a day-to-day basis (cf. Atkinson et al., 2006; Clegg et al., 2002, 2006; Pitsis et al., 2003; van Marrewijk et al., 2008). Despite their differences in argument, suggested solutions and underlying assumptions, however, these explanations do share one significant feature — an acceptance of the notion of actor farsightedness. In a broad sense, this means that all three explanations accept that actors can and should prepare for the future before it has happened. Having said that, interpretations of what it means to be farsighted do differ between explanations. This is unsurprising given their different assumptions about decisionmaker views on the nature of the future. So, Explanation Type A, based on an assumption that decision-makers see future events and project outcomes as risky and therefore susceptible to detailed analysis and contingency planning, adheres to the most extreme version of farsightedness. Actors can and should undertake comprehensive ex ante contracting and thereby control the future. Explanation Type B presents a less extreme position. It assumes that decision-makers see project outcomes as uncertain, but only in the sense that they lack the necessary reference class data to undertake a calculation of statistical probability. Experience and judgement still allow actors to be farsighted enough to know the range of possible future events, to rank them based on subjective probability, and therefore to prepare appropriate governance arrangements ex ante to manage those events ex post. This reflects the position taken in transaction cost economics (cf. Williamson, 1985, 1996). Explanation Type C presents an apparent paradox. On one hand it assumes that decision-makers see projects as taking place in an environment characterized, at least in part, by socialized uncertainty — future outcomes are socially constructed and therefore largely unknowable in the present. Farsightedness thus appears to be substantially ruled out. On the other it argues that ex post problems can be more effectively addressed if a collaborative project culture is consciously designed ex ante. This is only possible if actors are assumed to be sufficiently farsighted to design a culture that will effectively handle likely events in a project. One reading of farsightedness in this case is in terms of the notion of future perfect thinking (Pitsis et al., 2003) being used to generate ‘a coherent story about the future’ (Winch and Maytorena, 2011: 360). The key gap in all of these explanations relates therefore to their emphasis on project governance as a form of organization that can be consciously designed ex ante. As a result of their acceptance of actor farsightedness, none gives sufficient attention to project governing manifested as spontaneous micro-processes of organizing as a project unfolds ex post. The focus is on what Chia and Holt (2009) call made order. The various pre-designed forms of governance – contracts, agreements, alliances, KPIs – are imbued with a sense of concreteness and permanence, which constrains, shapes and directs interactions between the actors involved in a project. There is, of course, recognition that actors might consciously choose to renegotiate the terms of governance during a project, but this simply represents the replacement of one made order with another. The possibility that agency might spontaneously (re)create structure, that the activities of governing might (re)create the forms of governance, is downplayed or ignored. A key reason why such spontaneous recreation might take place, governance mechanism incompleteness, is also either discounted by definition – farsightedness means it does not exist – or interpreted as a consciously identified opportunity for ‘continuous improvement in search of excellence’ (Clegg et al., 2002: 333). This paper agrees with the general argument that research on projects ‘should spend less time looking at strategic planning and more time researching everyday organizational life’ (Pitsis et al., 2003: 588), and supports similar calls for a greater focus on the ‘actuality of project based working and management’ (Cicmil et al., 2006: 675) to stimulate a more reflexive and developmental approach to understanding project performance. The J. Sanderson / SciVerse ScienceDirect 30 (2012) 432–443 Explanation Type C texts discussed here have opened up this line of enquiry. They provide some vital insights into the importance for project performance of building organisational infrastructure, capabilities and culture, what might broadly be called governance capacity, to facilitate trusting and collaborative behaviours in the face of uncertainty (Atkinson et al., 2006; Clegg et al., 2002; Pitsis et al., 2003). They remain largely focused, however, on governance as a consciously designed form of organization. The core argument being made here, then, is that such explanations do not go far enough and that future research must give greater attention to spontaneous governing within projects if we are to develop a richer understanding of why they develop as they do. This is not to say that a focus on project governing should replace a focus on project governance, but rather that there should be an appreciation of both levels of analysis. One possible source of inspiration for this research agenda is the so-called ‘projects-aspractice’ approach (Bechky, 2006; Blomquist et al., 2010; Hällgren and Söderholm, 2011; Hällgren and Wilson, 2007, 2008), which draws heavily on the ‘strategy-as-practice’ approach (Jarzabkowski, 2004; Jarzabkowski et al., 2007; Samra-Fredericks, 2003; Whittington, 1996, 2003, 2006). There are a number of related reasons why the projects-aspractice approach might be a useful springboard for this greater focus on spontaneous governing in projects. First, researchers following this approach adopt a primarily micro-analytic focus upon the day-to-day activities of management practitioners and their meaning in a specific social setting. A link is made between what managers do to get the job done – praxis – and the socially defined norms, values, rules and policies – collectively termed practices – that they draw upon and in turn (re)construct when acting (Jarzabkowski et al., 2007; Whittington, 2006). It is noted that practices exist on a number of levels: micro (suborganizational), meso (organizational) and macro (extra-organizational) (Hällgren and Söderholm, 2011; Whittington, 2006). Consequently, this approach is not entirely focused upon the micro level of analysis, but it does take seriously ‘the nitty gritty work of practitioners’ (Whittington, 1996: 732) as a micro-basis for understanding organizational phenomena such as projects. As Hällgren and Söderholm (2011: 502) put it, a ‘practice approach treats the project as the constantly renegotiated sum of the activities of the individuals involved’. Second, the approach draws attention to the wide range of actors involved, both formally and informally, in creating a project, in making it happen. Orthodox research has typically focused on those with a direct and formal role and responsibility for managing the project. This is because the project is given a priori status as an object, a property of the organization or organizations carrying it out, with pre-specified content (objectives, designs, and methods). It is therefore a thing to be managed by a discrete group of actors, called project managers, who are deemed to have the necessary experience and expertise. The projects-as-practice approach challenges this relationship between a pre-defined object and a narrow group of actors and suggests instead that researchers should be interested in ‘anyone involved in the making, shaping, and execution of the project’ (Hällgren and Söderholm, 2011: 507). Projects, according to this logic, are continuously constituted and reconstituted through 441 the socially situated activities of all of the practitioners involved, however tangentially. Applying this to our proposed research agenda, we can suggest that governing in projects should not be studied solely on the basis of an a priori assumption that there is a discrete set of organizational artefacts and actors formally associated with governance. Research should recognise that project governing, like the project itself, only exists after it has been constituted by praxis drawing upon certain practices. Third, the projects-as-practice approach emphasizes the relevance and importance of emergent, non-programmed, in other words spontaneous, work activities for an understanding of how a project develops. Consequently, it provides the analytical scope to encompass spontaneous project governing. According to the practice approach ‘project work is seldom just about tools; rather it is constant small changes in the activities that keep naturally unstable projects stable’ (Hällgren and Söderholm, 2011: 506). For example, Hällgren and Wilson's (2007, 2008) research into the management of deviations in projects showed how project managers assembled ad hoc response teams. The focus of these teams was on getting the job done rather than following a set of pre-determined assumptions about how the work should be done. Similarly, Söderholm (2008) showed how managers took spontaneous, non-programmed action to deal with unexpected events in a project, using either innovative activity, detachment from other project activities, intensive meetings, or negotiation of project conditions. The projects-as-practice approach has obvious potential, therefore, as a platform for the research agenda suggested here, because it is focused upon ‘organizing rather than organization, on becoming rather than being’ (Hällgren and Söderholm, 2011: 514). There are undoubtedly significant epistemological and methodological challenges associated with this approach, in particular the pattern and relevance challenges discussed by Smyth and Morris (2007) and Hällgren and Söderholm (2011). These force us to ask how far the practice approach can provide insights applicable to and useful for project management as a general knowledge domain. 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